| 1 | The email2trac package contains the following utilities: |
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| 2 | - email2trac.py: |
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| 3 | Converts an email to ticket. Reads a config file email2trac.conf |
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| 4 | - run_email2trac.c: |
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| 5 | Suid program that changes the MTA-user to the TRAC-user so that we can |
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| 6 | save attachments |
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| 7 | - delete_spam.py: |
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| 8 | A small program that deletes the SPAM tickets from the database |
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| 9 | - email2trac.conf: |
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| 10 | Is read by email2trac.py to set the various options. This are the options: |
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| 11 | [DEFAULT] # REQUIRED |
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| 12 | project: /data/trac/bas # REQUIRED |
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| 13 | debug: 1 # OPTIONAL, if set print some DEBUG info |
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| 14 | spam_level: 4 # OPTIONAL, if set check for SPAM mail |
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| 15 | reply_address: 1 # OPTIONAL, if set then fill in ticket CC field |
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| 16 | umask: 022 # OPTIONAL, Use this umask for saving attachments |
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| 17 | mailto_link: 1 # OPTIONAL, if set then [mailto:<CC>] in description |
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| 18 | email_header: 1 # OPTIONAL, if set then show TO/CC fields in description |
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| 19 | |
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| 20 | |
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| 21 | SETUP |
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| 22 | ===== |
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| 23 | |
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| 24 | It depends on your MTA how the setup is. Below is an example of the SARA setup |
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| 25 | that uses postfix as our MTA. |
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| 26 | - Copy email2trac.conf to /etc (default location for email2trac.py) |
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| 27 | If different location use the -f <filename> option for email2trac.py |
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| 28 | - Postfix run as user 'nobody' and the apache as user 'www-data'. To enable |
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| 29 | saving of attachments we must use 'run_email2trac.c'. We do not have to |
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| 30 | adjust the values. If you use other accounts then adjust the c-file: |
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| 31 | gcc -o run_email2trac run_email2trac.c |
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| 32 | |
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| 33 | default path for email2trac.py is /usr/sbin |
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| 34 | - cp run_email2trac /usr/sbin |
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| 35 | - chmod 4111 run_email2trac |
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| 36 | - cp email2trac.py /usr/sbin |
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| 37 | - vi /etc/aliases |
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| 38 | bas: |/usr/sbin/run_email2trac |
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| 39 | - newaliases |
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| 40 | - Test |
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| 41 | mail bas < test7.eml |
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