[22] | 1 | #!@PYTHON@ |
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| 2 | # Copyright (C) 2002 |
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| 3 | # |
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| 4 | # This file is part of the email2trac utils |
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| 5 | # |
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| 6 | # This program is free software; you can redistribute it and/or modify it |
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| 7 | # under the terms of the GNU General Public License as published by the |
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| 8 | # Free Software Foundation; either version 2, or (at your option) any |
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| 9 | # later version. |
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| 10 | # |
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| 11 | # This program is distributed in the hope that it will be useful, |
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| 12 | # but WITHOUT ANY WARRANTY; without even the implied warranty of |
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| 13 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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| 14 | # GNU General Public License for more details. |
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| 15 | # |
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| 16 | # You should have received a copy of the GNU General Public License |
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| 17 | # along with this program; if not, write to the Free Software |
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| 18 | # Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA |
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| 19 | # |
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[80] | 20 | # For vi/emacs or other use tabstop=4 (vi: set ts=4) |
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| 21 | # |
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[22] | 22 | """ |
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[54] | 23 | email2trac.py -- Email tickets to Trac. |
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[22] | 24 | |
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| 25 | A simple MTA filter to create Trac tickets from inbound emails. |
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| 26 | |
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| 27 | Copyright 2005, Daniel Lundin <daniel@edgewall.com> |
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| 28 | Copyright 2005, Edgewall Software |
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| 29 | |
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| 30 | Changed By: Bas van der Vlies <basv@sara.nl> |
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| 31 | Date : 13 September 2005 |
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| 32 | Descr. : Added config file and command line options, spam level |
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| 33 | detection, reply address and mailto option. Unicode support |
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| 34 | |
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| 35 | Changed By: Walter de Jong <walter@sara.nl> |
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| 36 | Descr. : multipart-message code and trac attachments |
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| 37 | |
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| 38 | |
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| 39 | The scripts reads emails from stdin and inserts directly into a Trac database. |
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| 40 | MIME headers are mapped as follows: |
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| 41 | |
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| 42 | * From: => Reporter |
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[152] | 43 | => CC (Optional via reply_all option) |
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[22] | 44 | * Subject: => Summary |
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| 45 | * Body => Description |
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| 46 | * Component => Can be set to SPAM via spam_level option |
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| 47 | |
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| 48 | How to use |
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| 49 | ---------- |
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| 50 | * Create an config file: |
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[74] | 51 | [DEFAULT] # REQUIRED |
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| 52 | project : /data/trac/test # REQUIRED |
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| 53 | debug : 1 # OPTIONAL, if set print some DEBUG info |
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| 54 | spam_level : 4 # OPTIONAL, if set check for SPAM mail |
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[152] | 55 | reply_all : 1 # OPTIONAL, if set then fill in ticket CC field |
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[87] | 56 | umask : 022 # OPTIONAL, if set then use this umask for creation of the attachments |
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[74] | 57 | mailto_link : 1 # OPTIONAL, if set then [mailto:<>] in description |
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[75] | 58 | mailto_cc : basv@sara.nl # OPTIONAL, use this address as CC in mailto line |
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[74] | 59 | ticket_update: 1 # OPTIONAL, if set then check if this is an update for a ticket |
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[148] | 60 | trac_version : 0.8 # OPTIONAL, default is 0.10 |
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[22] | 61 | |
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[148] | 62 | [jouvin] # OPTIONAL project declaration, if set both fields necessary |
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[22] | 63 | project : /data/trac/jouvin # use -p|--project jouvin. |
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| 64 | |
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| 65 | * default config file is : /etc/email2trac.conf |
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| 66 | |
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| 67 | * Commandline opions: |
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| 68 | -h | --help |
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| 69 | -c <value> | --component=<value> |
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| 70 | -f <config file> | --file=<config file> |
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| 71 | -p <project name> | --project=<project name> |
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| 72 | |
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| 73 | SVN Info: |
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| 74 | $Id: email2trac.py.in 165 2007-07-05 15:39:13Z bas $ |
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| 75 | """ |
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| 76 | import os |
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| 77 | import sys |
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| 78 | import string |
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| 79 | import getopt |
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| 80 | import stat |
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| 81 | import time |
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| 82 | import email |
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[136] | 83 | import email.Iterators |
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| 84 | import email.Header |
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[22] | 85 | import re |
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| 86 | import urllib |
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| 87 | import unicodedata |
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| 88 | import ConfigParser |
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| 89 | from stat import * |
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| 90 | import mimetypes |
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[96] | 91 | import syslog |
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| 92 | import traceback |
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[22] | 93 | |
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[91] | 94 | |
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[96] | 95 | # Some global variables |
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| 96 | # |
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[146] | 97 | trac_default_version = 0.10 |
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[96] | 98 | m = None |
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[22] | 99 | |
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[96] | 100 | |
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[22] | 101 | class TicketEmailParser(object): |
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| 102 | env = None |
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| 103 | comment = '> ' |
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| 104 | |
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| 105 | def __init__(self, env, parameters, version): |
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| 106 | self.env = env |
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| 107 | |
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| 108 | # Database connection |
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| 109 | # |
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| 110 | self.db = None |
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| 111 | |
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[72] | 112 | # Some useful mail constants |
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| 113 | # |
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| 114 | self.author = None |
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| 115 | self.email_addr = None |
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| 116 | self.email_field = None |
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| 117 | |
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[22] | 118 | self.VERSION = version |
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[68] | 119 | if self.VERSION == 0.8: |
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| 120 | self.get_config = self.env.get_config |
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| 121 | else: |
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[22] | 122 | self.get_config = self.env.config.get |
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| 123 | |
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| 124 | if parameters.has_key('umask'): |
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| 125 | os.umask(int(parameters['umask'], 8)) |
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| 126 | |
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| 127 | if parameters.has_key('debug'): |
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| 128 | self.DEBUG = int(parameters['debug']) |
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| 129 | else: |
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| 130 | self.DEBUG = 0 |
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| 131 | |
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| 132 | if parameters.has_key('mailto_link'): |
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| 133 | self.MAILTO = int(parameters['mailto_link']) |
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[74] | 134 | if parameters.has_key('mailto_cc'): |
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| 135 | self.MAILTO_CC = parameters['mailto_cc'] |
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| 136 | else: |
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| 137 | self.MAILTO_CC = '' |
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[22] | 138 | else: |
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| 139 | self.MAILTO = 0 |
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| 140 | |
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| 141 | if parameters.has_key('spam_level'): |
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| 142 | self.SPAM_LEVEL = int(parameters['spam_level']) |
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| 143 | else: |
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| 144 | self.SPAM_LEVEL = 0 |
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| 145 | |
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| 146 | if parameters.has_key('email_comment'): |
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| 147 | self.comment = str(parameters['email_comment']) |
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| 148 | |
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| 149 | if parameters.has_key('email_header'): |
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| 150 | self.EMAIL_HEADER = int(parameters['email_header']) |
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| 151 | else: |
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| 152 | self.EMAIL_HEADER = 0 |
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| 153 | |
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[42] | 154 | if parameters.has_key('alternate_notify_template'): |
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| 155 | self.notify_template = str(parameters['alternate_notify_template']) |
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| 156 | else: |
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| 157 | self.notify_template = None |
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[22] | 158 | |
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[43] | 159 | if parameters.has_key('reply_all'): |
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| 160 | self.REPLY_ALL = int(parameters['reply_all']) |
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| 161 | else: |
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| 162 | self.REPLY_ALL = 0 |
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[42] | 163 | |
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[74] | 164 | if parameters.has_key('ticket_update'): |
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| 165 | self.TICKET_UPDATE = int(parameters['ticket_update']) |
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| 166 | else: |
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| 167 | self.TICKET_UPDATE = 0 |
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[43] | 168 | |
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[118] | 169 | if parameters.has_key('drop_spam'): |
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| 170 | self.DROP_SPAM = int(parameters['drop_spam']) |
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| 171 | else: |
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| 172 | self.DROP_SPAM = 0 |
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[74] | 173 | |
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[134] | 174 | if parameters.has_key('verbatim_format'): |
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| 175 | self.VERBATIM_FORMAT = int(parameters['verbatim_format']) |
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| 176 | else: |
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| 177 | self.VERBATIM_FORMAT = 1 |
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[118] | 178 | |
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[136] | 179 | if parameters.has_key('strip_signature'): |
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| 180 | self.STRIP_SIGNATURE = int(parameters['strip_signature']) |
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| 181 | else: |
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| 182 | self.STRIP_SIGNATURE = 0 |
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[134] | 183 | |
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[148] | 184 | if parameters.has_key('use_textwrap'): |
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| 185 | self.USE_TEXTWRAP = int(parameters['use_textwrap']) |
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| 186 | else: |
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| 187 | self.USE_TEXTWRAP = 0 |
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| 188 | |
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[163] | 189 | if parameters.has_key('python_egg_cache'): |
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| 190 | self.python_egg_cache = str(parameters['python_egg_cache']) |
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| 191 | os.environ['PYTHON_EGG_CACHE'] = self.python_egg_cache |
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| 192 | |
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[22] | 193 | # X-Spam-Score: *** (3.255) BAYES_50,DNS_FROM_AHBL_RHSBL,HTML_ |
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| 194 | # Note if Spam_level then '*' are included |
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| 195 | def spam(self, message): |
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| 196 | if message.has_key('X-Spam-Score'): |
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| 197 | spam_l = string.split(message['X-Spam-Score']) |
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| 198 | number = spam_l[0].count('*') |
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| 199 | |
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| 200 | if number >= self.SPAM_LEVEL: |
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[41] | 201 | return 'Spam' |
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[22] | 202 | |
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[67] | 203 | elif message.has_key('X-Virus-found'): # treat virus mails as spam |
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| 204 | return 'Spam' |
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| 205 | |
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[41] | 206 | return self.get_config('ticket', 'default_component') |
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[22] | 207 | |
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[149] | 208 | def blacklisted_from(self): |
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| 209 | FROM_RE = re.compile(r""" |
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| 210 | MAILER-DAEMON@ |
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| 211 | """, re.VERBOSE) |
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| 212 | result = FROM_RE.search(self.email_addr) |
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| 213 | if result: |
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| 214 | return True |
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| 215 | else: |
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| 216 | return False |
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| 217 | |
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[139] | 218 | def email_to_unicode(self, message_str): |
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[22] | 219 | """ |
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| 220 | Email has 7 bit ASCII code, convert it to unicode with the charset |
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[79] | 221 | that is encoded in 7-bit ASCII code and encode it as utf-8 so Trac |
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[22] | 222 | understands it. |
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| 223 | """ |
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[139] | 224 | results = email.Header.decode_header(message_str) |
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[22] | 225 | str = None |
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| 226 | for text,format in results: |
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| 227 | if format: |
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| 228 | try: |
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| 229 | temp = unicode(text, format) |
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[139] | 230 | except UnicodeError, detail: |
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[22] | 231 | # This always works |
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| 232 | # |
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| 233 | temp = unicode(text, 'iso-8859-15') |
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[139] | 234 | except LookupError, detail: |
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| 235 | #text = 'ERROR: Could not find charset: %s, please install' %format |
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| 236 | #temp = unicode(text, 'iso-8859-15') |
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| 237 | temp = message_str |
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| 238 | |
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[22] | 239 | else: |
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| 240 | temp = string.strip(text) |
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[92] | 241 | temp = unicode(text, 'iso-8859-15') |
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[22] | 242 | |
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| 243 | if str: |
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[100] | 244 | str = '%s %s' %(str, temp) |
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[22] | 245 | else: |
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[100] | 246 | str = '%s' %temp |
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[22] | 247 | |
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[139] | 248 | #str = str.encode('utf-8') |
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[22] | 249 | return str |
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| 250 | |
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| 251 | def debug_attachments(self, message): |
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| 252 | n = 0 |
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| 253 | for part in message.walk(): |
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| 254 | if part.get_content_maintype() == 'multipart': # multipart/* is just a container |
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| 255 | print 'TD: multipart container' |
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| 256 | continue |
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| 257 | |
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| 258 | n = n + 1 |
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| 259 | print 'TD: part%d: Content-Type: %s' % (n, part.get_content_type()) |
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| 260 | print 'TD: part%d: filename: %s' % (n, part.get_filename()) |
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| 261 | |
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| 262 | if part.is_multipart(): |
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| 263 | print 'TD: this part is multipart' |
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| 264 | payload = part.get_payload(decode=1) |
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| 265 | print 'TD: payload:', payload |
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| 266 | else: |
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| 267 | print 'TD: this part is not multipart' |
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| 268 | |
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| 269 | part_file = '/var/tmp/part%d' % n |
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| 270 | print 'TD: writing part%d (%s)' % (n,part_file) |
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| 271 | fx = open(part_file, 'wb') |
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| 272 | text = part.get_payload(decode=1) |
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| 273 | if not text: |
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| 274 | text = '(None)' |
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| 275 | fx.write(text) |
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| 276 | fx.close() |
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| 277 | try: |
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| 278 | os.chmod(part_file,S_IRWXU|S_IRWXG|S_IRWXO) |
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| 279 | except OSError: |
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| 280 | pass |
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| 281 | |
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| 282 | def email_header_txt(self, m): |
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[72] | 283 | """ |
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| 284 | Display To and CC addresses in description field |
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| 285 | """ |
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[22] | 286 | str = '' |
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| 287 | if m['To'] and len(m['To']) > 0 and m['To'] != 'hic@sara.nl': |
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| 288 | str = "'''To:''' %s [[BR]]" %(m['To']) |
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| 289 | if m['Cc'] and len(m['Cc']) > 0: |
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| 290 | str = "%s'''Cc:''' %s [[BR]]" % (str, m['Cc']) |
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| 291 | |
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[139] | 292 | return self.email_to_unicode(str) |
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[22] | 293 | |
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[138] | 294 | |
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[43] | 295 | def set_owner(self, ticket): |
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[45] | 296 | """ |
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| 297 | Select default owner for ticket component |
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| 298 | """ |
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[43] | 299 | cursor = self.db.cursor() |
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| 300 | sql = "SELECT owner FROM component WHERE name='%s'" % ticket['component'] |
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| 301 | cursor.execute(sql) |
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[61] | 302 | try: |
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| 303 | ticket['owner'] = cursor.fetchone()[0] |
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| 304 | except TypeError, detail: |
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| 305 | ticket['owner'] = "UNKNOWN" |
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[43] | 306 | |
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[72] | 307 | def get_author_emailaddrs(self, message): |
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[45] | 308 | """ |
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[72] | 309 | Get the default author name and email address from the message |
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[45] | 310 | """ |
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[143] | 311 | temp = self.email_to_unicode(message['from']) |
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| 312 | #print temp.encode('utf-8') |
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[43] | 313 | |
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[143] | 314 | self.author, self.email_addr = email.Utils.parseaddr(temp) |
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| 315 | #print self.author.encode('utf-8', 'replace') |
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[142] | 316 | |
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[45] | 317 | # Look for email address in registered trac users |
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| 318 | # |
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[68] | 319 | if self.VERSION == 0.8: |
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| 320 | users = [] |
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| 321 | else: |
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[45] | 322 | users = [ u for (u, n, e) in self.env.get_known_users(self.db) |
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[72] | 323 | if e == self.email_addr ] |
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[43] | 324 | |
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[45] | 325 | if len(users) == 1: |
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[72] | 326 | self.email_field = users[0] |
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[45] | 327 | else: |
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[139] | 328 | self.email_field = self.email_to_unicode(message['from']) |
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[155] | 329 | #self.email_field = self.email_to_unicode(self.email_addr) |
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[45] | 330 | |
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[72] | 331 | def set_reply_fields(self, ticket, message): |
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| 332 | """ |
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| 333 | Set all the right fields for a new ticket |
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| 334 | """ |
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| 335 | ticket['reporter'] = self.email_field |
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| 336 | |
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[45] | 337 | # Put all CC-addresses in ticket CC field |
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[43] | 338 | # |
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| 339 | if self.REPLY_ALL: |
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[45] | 340 | #tos = message.get_all('to', []) |
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[43] | 341 | ccs = message.get_all('cc', []) |
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| 342 | |
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[45] | 343 | addrs = email.Utils.getaddresses(ccs) |
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[105] | 344 | if not addrs: |
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| 345 | return |
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[43] | 346 | |
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| 347 | # Remove reporter email address if notification is |
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| 348 | # on |
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| 349 | # |
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| 350 | if self.notification: |
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| 351 | try: |
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[72] | 352 | addrs.remove((self.author, self.email_addr)) |
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[43] | 353 | except ValueError, detail: |
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| 354 | pass |
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| 355 | |
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[45] | 356 | for name,mail in addrs: |
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[105] | 357 | try: |
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[108] | 358 | mail_list = '%s, %s' %(mail_list, mail) |
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[105] | 359 | except: |
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| 360 | mail_list = mail |
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[43] | 361 | |
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[105] | 362 | if mail_list: |
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[139] | 363 | ticket['cc'] = self.email_to_unicode(mail_list) |
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[96] | 364 | |
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| 365 | def save_email_for_debug(self, message, tempfile=False): |
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| 366 | if tempfile: |
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| 367 | import tempfile |
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| 368 | msg_file = tempfile.mktemp('.email2trac') |
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| 369 | else: |
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| 370 | msg_file = '/var/tmp/msg.txt' |
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[44] | 371 | print 'TD: saving email to %s' % msg_file |
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| 372 | fx = open(msg_file, 'wb') |
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| 373 | fx.write('%s' % message) |
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| 374 | fx.close() |
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| 375 | try: |
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| 376 | os.chmod(msg_file,S_IRWXU|S_IRWXG|S_IRWXO) |
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| 377 | except OSError: |
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| 378 | pass |
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| 379 | |
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[165] | 380 | def keywords_to_dict(self, str): |
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[164] | 381 | """ |
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| 382 | Transfrom a str of the form [<key>=<value>]+ to dict[<key>] = <value> |
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| 383 | """ |
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| 384 | # Skip the last ':' character |
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| 385 | # |
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| 386 | fields = string.split(str[:-1], ',') |
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| 387 | |
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| 388 | result = dict() |
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| 389 | for field in fields: |
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| 390 | try: |
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| 391 | index, value = string.split(field,'=') |
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| 392 | if value: |
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[165] | 393 | result[index.lower()] = value |
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[164] | 394 | except ValueError: |
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| 395 | pass |
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| 396 | |
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[165] | 397 | return result |
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[164] | 398 | |
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[71] | 399 | def ticket_update(self, m): |
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[78] | 400 | """ |
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[79] | 401 | If the current email is a reply to an existing ticket, this function |
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| 402 | will append the contents of this email to that ticket, instead of |
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| 403 | creating a new one. |
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[78] | 404 | """ |
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[71] | 405 | if not m['Subject']: |
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| 406 | return False |
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| 407 | else: |
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[139] | 408 | subject = self.email_to_unicode(m['Subject']) |
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[71] | 409 | |
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| 410 | TICKET_RE = re.compile(r""" |
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| 411 | (?P<ticketnr>[#][0-9]+:) |
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[164] | 412 | |(?P<ticketnr_fields>[#][\d]+\?.*:) |
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[71] | 413 | """, re.VERBOSE) |
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| 414 | |
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| 415 | result = TICKET_RE.search(subject) |
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| 416 | if not result: |
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| 417 | return False |
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| 418 | |
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[78] | 419 | body_text = self.get_body_text(m) |
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| 420 | |
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[164] | 421 | # Must we update ticket fields |
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| 422 | # |
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[165] | 423 | try: |
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[164] | 424 | nr, keywords = string.split(result.group('ticketnr_fields'), '?') |
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| 425 | tkt_fields = self.keywords_to_dict(keywords) |
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[165] | 426 | |
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| 427 | # Strip '#' |
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| 428 | # |
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| 429 | ticket_id = int(nr[1:]) |
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| 430 | |
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| 431 | except AttributeError: |
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| 432 | tkt_fields = dict() |
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| 433 | |
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[164] | 434 | nr = result.group('ticketnr') |
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[165] | 435 | # Strip '#' and ':' |
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| 436 | # |
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| 437 | ticket_id = int(nr[1:-1]) |
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[164] | 438 | |
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[71] | 439 | |
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[77] | 440 | # Get current time |
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| 441 | # |
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| 442 | when = int(time.time()) |
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| 443 | |
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[76] | 444 | if self.VERSION == 0.8: |
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[78] | 445 | tkt = Ticket(self.db, ticket_id) |
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[77] | 446 | tkt.save_changes(self.db, self.author, body_text, when) |
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[76] | 447 | else: |
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[126] | 448 | try: |
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| 449 | tkt = Ticket(self.env, ticket_id, self.db) |
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[131] | 450 | except util.TracError, detail: |
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[126] | 451 | return False |
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| 452 | |
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[165] | 453 | # Must we update some ticket fields |
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| 454 | # |
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| 455 | #for entry in tkt.fields: |
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| 456 | # print entry['name'] |
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| 457 | # print entry |
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| 458 | #sys.exit(1) |
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| 459 | for key,value in tkt_fields.items(): |
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| 460 | tkt[key] = value |
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| 461 | |
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[77] | 462 | tkt.save_changes(self.author, body_text, when) |
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[86] | 463 | tkt['id'] = ticket_id |
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[76] | 464 | |
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[129] | 465 | if self.VERSION == 0.9: |
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[152] | 466 | str = self.attachments(m, tkt, True) |
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[129] | 467 | else: |
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[152] | 468 | str = self.attachments(m, tkt) |
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[76] | 469 | |
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[72] | 470 | if self.notification: |
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[77] | 471 | self.notify(tkt, False, when) |
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[72] | 472 | |
---|
[71] | 473 | return True |
---|
| 474 | |
---|
[84] | 475 | def new_ticket(self, msg): |
---|
[77] | 476 | """ |
---|
| 477 | Create a new ticket |
---|
| 478 | """ |
---|
[41] | 479 | tkt = Ticket(self.env) |
---|
[22] | 480 | tkt['status'] = 'new' |
---|
| 481 | |
---|
| 482 | # Some defaults |
---|
| 483 | # |
---|
| 484 | tkt['milestone'] = self.get_config('ticket', 'default_milestone') |
---|
| 485 | tkt['priority'] = self.get_config('ticket', 'default_priority') |
---|
| 486 | tkt['severity'] = self.get_config('ticket', 'default_severity') |
---|
| 487 | tkt['version'] = self.get_config('ticket', 'default_version') |
---|
| 488 | |
---|
| 489 | if not msg['Subject']: |
---|
[151] | 490 | tkt['summary'] = u'(No subject)' |
---|
[22] | 491 | else: |
---|
[139] | 492 | tkt['summary'] = self.email_to_unicode(msg['Subject']) |
---|
[22] | 493 | |
---|
| 494 | |
---|
[41] | 495 | if settings.has_key('component'): |
---|
[22] | 496 | tkt['component'] = settings['component'] |
---|
| 497 | else: |
---|
[41] | 498 | tkt['component'] = self.spam(msg) |
---|
[22] | 499 | |
---|
[118] | 500 | # Discard SPAM messages. |
---|
[38] | 501 | # |
---|
[122] | 502 | if self.DROP_SPAM and (tkt['component'] == 'Spam'): |
---|
[150] | 503 | if self.DEBUG > 2 : |
---|
[149] | 504 | print 'This message is a SPAM. Automatic ticket insertion refused (SPAM level > %d' % self.SPAM_LEVEL |
---|
[124] | 505 | return False |
---|
[38] | 506 | |
---|
[43] | 507 | # Set default owner for component |
---|
[22] | 508 | # |
---|
[43] | 509 | self.set_owner(tkt) |
---|
[72] | 510 | self.set_reply_fields(tkt, msg) |
---|
[22] | 511 | |
---|
[45] | 512 | # produce e-mail like header |
---|
| 513 | # |
---|
[22] | 514 | head = '' |
---|
| 515 | if self.EMAIL_HEADER > 0: |
---|
| 516 | head = self.email_header_txt(msg) |
---|
[92] | 517 | |
---|
[72] | 518 | body_text = self.get_body_text(msg) |
---|
[45] | 519 | |
---|
[140] | 520 | tkt['description'] = '\r\n%s\r\n%s' \ |
---|
[142] | 521 | %(head, body_text) |
---|
[90] | 522 | |
---|
[77] | 523 | when = int(time.time()) |
---|
[68] | 524 | if self.VERSION == 0.8: |
---|
[90] | 525 | ticket_id = tkt.insert(self.db) |
---|
[68] | 526 | else: |
---|
[90] | 527 | ticket_id = tkt.insert() |
---|
[98] | 528 | tkt['id'] = ticket_id |
---|
[45] | 529 | |
---|
[90] | 530 | changed = False |
---|
| 531 | comment = '' |
---|
[77] | 532 | |
---|
[90] | 533 | # Rewrite the description if we have mailto enabled |
---|
[45] | 534 | # |
---|
[72] | 535 | if self.MAILTO: |
---|
[100] | 536 | changed = True |
---|
[142] | 537 | comment = u'\nadded mailto line\n' |
---|
| 538 | mailto = self.html_mailto_link(tkt['summary'], ticket_id, body_text) |
---|
| 539 | tkt['description'] = u'\r\n%s\r\n%s%s\r\n' \ |
---|
| 540 | %(head, mailto, body_text) |
---|
[45] | 541 | |
---|
[152] | 542 | str = self.attachments(msg, tkt) |
---|
| 543 | if str: |
---|
[100] | 544 | changed = True |
---|
[152] | 545 | comment = '%s\n%s\n' %(comment, str) |
---|
[77] | 546 | |
---|
[90] | 547 | if changed: |
---|
| 548 | if self.VERSION == 0.8: |
---|
| 549 | tkt.save_changes(self.db, self.author, comment) |
---|
| 550 | else: |
---|
| 551 | tkt.save_changes(self.author, comment) |
---|
| 552 | |
---|
| 553 | #print tkt.get_changelog(self.db, when) |
---|
| 554 | |
---|
[45] | 555 | if self.notification: |
---|
[90] | 556 | self.notify(tkt, True) |
---|
| 557 | #self.notify(tkt, False) |
---|
[45] | 558 | |
---|
[77] | 559 | def parse(self, fp): |
---|
[96] | 560 | global m |
---|
| 561 | |
---|
[77] | 562 | m = email.message_from_file(fp) |
---|
| 563 | if not m: |
---|
| 564 | return |
---|
| 565 | |
---|
| 566 | if self.DEBUG > 1: # save the entire e-mail message text |
---|
| 567 | self.save_email_for_debug(m) |
---|
| 568 | self.debug_attachments(m) |
---|
| 569 | |
---|
| 570 | self.db = self.env.get_db_cnx() |
---|
[149] | 571 | self.get_author_emailaddrs(m) |
---|
[152] | 572 | |
---|
[149] | 573 | if self.blacklisted_from(): |
---|
| 574 | if self.DEBUG > 1 : |
---|
| 575 | print 'Message rejected : From: in blacklist' |
---|
| 576 | return False |
---|
[77] | 577 | |
---|
| 578 | if self.get_config('notification', 'smtp_enabled') in ['true']: |
---|
| 579 | self.notification = 1 |
---|
| 580 | else: |
---|
| 581 | self.notification = 0 |
---|
| 582 | |
---|
| 583 | # Must we update existing tickets |
---|
| 584 | # |
---|
| 585 | if self.TICKET_UPDATE > 0: |
---|
| 586 | if self.ticket_update(m): |
---|
| 587 | return True |
---|
| 588 | |
---|
[84] | 589 | self.new_ticket(m) |
---|
[77] | 590 | |
---|
[136] | 591 | def strip_signature(self, text): |
---|
| 592 | """ |
---|
| 593 | Strip signature from message, inspired by Mailman software |
---|
| 594 | """ |
---|
| 595 | body = [] |
---|
| 596 | for line in text.splitlines(): |
---|
| 597 | if line == '-- ': |
---|
| 598 | break |
---|
| 599 | body.append(line) |
---|
| 600 | |
---|
| 601 | return ('\n'.join(body)) |
---|
| 602 | |
---|
[151] | 603 | |
---|
[154] | 604 | def wrap_text(self, text, replace_whitespace = False): |
---|
[151] | 605 | """ |
---|
| 606 | Will break a lines longer then given length into several small lines of size |
---|
| 607 | given length |
---|
| 608 | """ |
---|
| 609 | import textwrap |
---|
[154] | 610 | |
---|
[151] | 611 | LINESEPARATOR = '\n' |
---|
[153] | 612 | reformat = '' |
---|
[151] | 613 | |
---|
[154] | 614 | for s in text.split(LINESEPARATOR): |
---|
| 615 | tmp = textwrap.fill(s,self.USE_TEXTWRAP) |
---|
| 616 | if tmp: |
---|
| 617 | reformat = '%s\n%s' %(reformat,tmp) |
---|
| 618 | else: |
---|
| 619 | reformat = '%s\n' %reformat |
---|
[153] | 620 | |
---|
| 621 | return reformat |
---|
| 622 | |
---|
[154] | 623 | # Python2.4 and higher |
---|
| 624 | # |
---|
| 625 | #return LINESEPARATOR.join(textwrap.fill(s,width) for s in str.split(LINESEPARATOR)) |
---|
| 626 | # |
---|
| 627 | |
---|
| 628 | |
---|
[72] | 629 | def get_body_text(self, msg): |
---|
[45] | 630 | """ |
---|
[79] | 631 | put the message text in the ticket description or in the changes field. |
---|
[45] | 632 | message text can be plain text or html or something else |
---|
| 633 | """ |
---|
[22] | 634 | has_description = 0 |
---|
[100] | 635 | encoding = True |
---|
[109] | 636 | ubody_text = u'No plain text message' |
---|
[22] | 637 | for part in msg.walk(): |
---|
[45] | 638 | |
---|
| 639 | # 'multipart/*' is a container for multipart messages |
---|
| 640 | # |
---|
| 641 | if part.get_content_maintype() == 'multipart': |
---|
[22] | 642 | continue |
---|
| 643 | |
---|
| 644 | if part.get_content_type() == 'text/plain': |
---|
[45] | 645 | # Try to decode, if fails then do not decode |
---|
| 646 | # |
---|
[90] | 647 | body_text = part.get_payload(decode=1) |
---|
[45] | 648 | if not body_text: |
---|
[90] | 649 | body_text = part.get_payload(decode=0) |
---|
[154] | 650 | |
---|
[136] | 651 | if self.STRIP_SIGNATURE: |
---|
| 652 | body_text = self.strip_signature(body_text) |
---|
[22] | 653 | |
---|
[148] | 654 | if self.USE_TEXTWRAP: |
---|
[151] | 655 | body_text = self.wrap_text(body_text) |
---|
[148] | 656 | |
---|
[45] | 657 | # Get contents charset (iso-8859-15 if not defined in mail headers) |
---|
| 658 | # |
---|
[100] | 659 | charset = part.get_content_charset() |
---|
[102] | 660 | if not charset: |
---|
| 661 | charset = 'iso-8859-15' |
---|
| 662 | |
---|
[89] | 663 | try: |
---|
[96] | 664 | ubody_text = unicode(body_text, charset) |
---|
[100] | 665 | |
---|
| 666 | except UnicodeError, detail: |
---|
[96] | 667 | ubody_text = unicode(body_text, 'iso-8859-15') |
---|
[89] | 668 | |
---|
[100] | 669 | except LookupError, detail: |
---|
[139] | 670 | ubody_text = 'ERROR: Could not find charset: %s, please install' %(charset) |
---|
[100] | 671 | |
---|
[22] | 672 | elif part.get_content_type() == 'text/html': |
---|
[109] | 673 | ubody_text = '(see attachment for HTML mail message)' |
---|
[22] | 674 | |
---|
| 675 | else: |
---|
[109] | 676 | ubody_text = '(see attachment for message)' |
---|
[22] | 677 | |
---|
| 678 | has_description = 1 |
---|
| 679 | break # we have the description, so break |
---|
| 680 | |
---|
| 681 | if not has_description: |
---|
[109] | 682 | ubody_text = '(see attachment for message)' |
---|
[22] | 683 | |
---|
[100] | 684 | # A patch so that the web-interface will not update the description |
---|
| 685 | # field of a ticket |
---|
| 686 | # |
---|
| 687 | ubody_text = ('\r\n'.join(ubody_text.splitlines())) |
---|
[22] | 688 | |
---|
[100] | 689 | # If we can unicode it try to encode it for trac |
---|
| 690 | # else we a lot of garbage |
---|
| 691 | # |
---|
[142] | 692 | #if encoding: |
---|
| 693 | # ubody_text = ubody_text.encode('utf-8') |
---|
[100] | 694 | |
---|
[134] | 695 | if self.VERBATIM_FORMAT: |
---|
| 696 | ubody_text = '{{{\r\n%s\r\n}}}' %ubody_text |
---|
| 697 | else: |
---|
| 698 | ubody_text = '%s' %ubody_text |
---|
| 699 | |
---|
[100] | 700 | return ubody_text |
---|
| 701 | |
---|
[77] | 702 | def notify(self, tkt , new=True, modtime=0): |
---|
[79] | 703 | """ |
---|
| 704 | A wrapper for the TRAC notify function. So we can use templates |
---|
| 705 | """ |
---|
[112] | 706 | if tkt['component'] == 'Spam': |
---|
| 707 | return |
---|
| 708 | |
---|
[41] | 709 | try: |
---|
| 710 | # create false {abs_}href properties, to trick Notify() |
---|
| 711 | # |
---|
| 712 | self.env.abs_href = Href(self.get_config('project', 'url')) |
---|
| 713 | self.env.href = Href(self.get_config('project', 'url')) |
---|
[22] | 714 | |
---|
[41] | 715 | tn = TicketNotifyEmail(self.env) |
---|
[42] | 716 | if self.notify_template: |
---|
| 717 | tn.template_name = self.notify_template; |
---|
| 718 | |
---|
[77] | 719 | tn.notify(tkt, new, modtime) |
---|
[41] | 720 | |
---|
| 721 | except Exception, e: |
---|
[79] | 722 | print 'TD: Failure sending notification on creation of ticket #%s: %s' %(tkt['id'], e) |
---|
[41] | 723 | |
---|
[22] | 724 | def mail_line(self, str): |
---|
| 725 | return '%s %s' % (self.comment, str) |
---|
| 726 | |
---|
| 727 | |
---|
[72] | 728 | def html_mailto_link(self, subject, id, body): |
---|
| 729 | if not self.author: |
---|
[143] | 730 | author = self.email_addr |
---|
[22] | 731 | else: |
---|
[142] | 732 | author = self.author |
---|
[22] | 733 | |
---|
| 734 | # Must find a fix |
---|
| 735 | # |
---|
| 736 | #arr = string.split(body, '\n') |
---|
| 737 | #arr = map(self.mail_line, arr) |
---|
| 738 | #body = string.join(arr, '\n') |
---|
| 739 | #body = '%s wrote:\n%s' %(author, body) |
---|
| 740 | |
---|
| 741 | # Temporary fix |
---|
[142] | 742 | # |
---|
[74] | 743 | str = 'mailto:%s?Subject=%s&Cc=%s' %( |
---|
| 744 | urllib.quote(self.email_addr), |
---|
| 745 | urllib.quote('Re: #%s: %s' %(id, subject)), |
---|
| 746 | urllib.quote(self.MAILTO_CC) |
---|
| 747 | ) |
---|
| 748 | |
---|
[90] | 749 | str = '\r\n{{{\r\n#!html\r\n<a href="%s">Reply to: %s</a>\r\n}}}\r\n' %(str, author) |
---|
[22] | 750 | return str |
---|
| 751 | |
---|
[129] | 752 | def attachments(self, message, ticket, update=False): |
---|
[79] | 753 | ''' |
---|
| 754 | save any attachments as files in the ticket's directory |
---|
| 755 | ''' |
---|
[22] | 756 | count = 0 |
---|
[77] | 757 | first = 0 |
---|
| 758 | number = 0 |
---|
[152] | 759 | |
---|
| 760 | # Get Maxium attachment size |
---|
| 761 | # |
---|
| 762 | max_size = int(self.get_config('attachment', 'max_size')) |
---|
[153] | 763 | status = '' |
---|
[152] | 764 | |
---|
[22] | 765 | for part in message.walk(): |
---|
| 766 | if part.get_content_maintype() == 'multipart': # multipart/* is just a container |
---|
| 767 | continue |
---|
| 768 | |
---|
| 769 | if not first: # first content is the message |
---|
| 770 | first = 1 |
---|
| 771 | if part.get_content_type() == 'text/plain': # if first is text, is was already put in the description |
---|
| 772 | continue |
---|
| 773 | |
---|
| 774 | filename = part.get_filename() |
---|
| 775 | if not filename: |
---|
[77] | 776 | number = number + 1 |
---|
| 777 | filename = 'part%04d' % number |
---|
[22] | 778 | |
---|
[72] | 779 | ext = mimetypes.guess_extension(part.get_content_type()) |
---|
[22] | 780 | if not ext: |
---|
| 781 | ext = '.bin' |
---|
| 782 | |
---|
| 783 | filename = '%s%s' % (filename, ext) |
---|
| 784 | else: |
---|
[139] | 785 | filename = self.email_to_unicode(filename) |
---|
[22] | 786 | |
---|
[48] | 787 | # From the trac code |
---|
| 788 | # |
---|
| 789 | filename = filename.replace('\\', '/').replace(':', '/') |
---|
| 790 | filename = os.path.basename(filename) |
---|
[22] | 791 | |
---|
[48] | 792 | # We try to normalize the filename to utf-8 NFC if we can. |
---|
| 793 | # Files uploaded from OS X might be in NFD. |
---|
[92] | 794 | # Check python version and then try it |
---|
[48] | 795 | # |
---|
| 796 | if sys.version_info[0] > 2 or (sys.version_info[0] == 2 and sys.version_info[1] >= 3): |
---|
[92] | 797 | try: |
---|
| 798 | filename = unicodedata.normalize('NFC', unicode(filename, 'utf-8')).encode('utf-8') |
---|
| 799 | except TypeError: |
---|
| 800 | pass |
---|
[48] | 801 | |
---|
[22] | 802 | url_filename = urllib.quote(filename) |
---|
[68] | 803 | if self.VERSION == 0.8: |
---|
[22] | 804 | dir = os.path.join(self.env.get_attachments_dir(), 'ticket', |
---|
| 805 | urllib.quote(str(ticket['id']))) |
---|
| 806 | if not os.path.exists(dir): |
---|
| 807 | mkdir_p(dir, 0755) |
---|
[68] | 808 | else: |
---|
| 809 | dir = '/tmp' |
---|
[22] | 810 | |
---|
[48] | 811 | path, fd = util.create_unique_file(os.path.join(dir, url_filename)) |
---|
[22] | 812 | text = part.get_payload(decode=1) |
---|
| 813 | if not text: |
---|
| 814 | text = '(None)' |
---|
[48] | 815 | fd.write(text) |
---|
| 816 | fd.close() |
---|
[22] | 817 | |
---|
[153] | 818 | # get the file_size |
---|
[22] | 819 | # |
---|
[48] | 820 | stats = os.lstat(path) |
---|
[153] | 821 | file_size = stats[stat.ST_SIZE] |
---|
[22] | 822 | |
---|
[152] | 823 | # Check if the attachment size is allowed |
---|
| 824 | # |
---|
[153] | 825 | if (max_size != -1) and (file_size > max_size): |
---|
| 826 | status = '%s\nFile %s is larger then allowed attachment size (%d > %d)\n\n' \ |
---|
| 827 | %(status, filename, file_size, max_size) |
---|
[152] | 828 | |
---|
| 829 | os.unlink(path) |
---|
| 830 | continue |
---|
| 831 | else: |
---|
| 832 | count = count + 1 |
---|
| 833 | |
---|
[22] | 834 | # Insert the attachment it differs for the different TRAC versions |
---|
[73] | 835 | # |
---|
[68] | 836 | if self.VERSION == 0.8: |
---|
[22] | 837 | cursor = self.db.cursor() |
---|
[73] | 838 | try: |
---|
| 839 | cursor.execute('INSERT INTO attachment VALUES("%s","%s","%s",%d,%d,"%s","%s","%s")' |
---|
[153] | 840 | %('ticket', urllib.quote(str(ticket['id'])), filename + '?format=raw', file_size, |
---|
[73] | 841 | int(time.time()),'', self.author, 'e-mail') ) |
---|
| 842 | |
---|
| 843 | # Attachment is already known |
---|
| 844 | # |
---|
| 845 | except sqlite.IntegrityError: |
---|
[84] | 846 | #self.db.close() |
---|
| 847 | return count |
---|
[73] | 848 | |
---|
[22] | 849 | self.db.commit() |
---|
[73] | 850 | |
---|
[68] | 851 | else: |
---|
| 852 | fd = open(path) |
---|
| 853 | att = attachment.Attachment(self.env, 'ticket', ticket['id']) |
---|
[129] | 854 | |
---|
| 855 | # This will break the ticket_update system, the body_text is vaporized |
---|
| 856 | # ;-( |
---|
| 857 | # |
---|
| 858 | if not update: |
---|
| 859 | att.author = self.author |
---|
[139] | 860 | att.description = self.email_to_unicode('Added by email2trac') |
---|
[129] | 861 | |
---|
[153] | 862 | att.insert(url_filename, fd, file_size) |
---|
[150] | 863 | |
---|
[152] | 864 | #except util.TracError, detail: |
---|
| 865 | # print detail |
---|
| 866 | |
---|
[68] | 867 | fd.close() |
---|
[22] | 868 | |
---|
[103] | 869 | # Remove the created temporary filename |
---|
| 870 | # |
---|
| 871 | os.unlink(path) |
---|
| 872 | |
---|
[77] | 873 | # Return how many attachments |
---|
| 874 | # |
---|
[153] | 875 | status = 'This message has %d attachment(s)\n%s' %(count, status) |
---|
| 876 | return status |
---|
[22] | 877 | |
---|
[77] | 878 | |
---|
[22] | 879 | def mkdir_p(dir, mode): |
---|
| 880 | '''do a mkdir -p''' |
---|
| 881 | |
---|
| 882 | arr = string.split(dir, '/') |
---|
| 883 | path = '' |
---|
| 884 | for part in arr: |
---|
| 885 | path = '%s/%s' % (path, part) |
---|
| 886 | try: |
---|
| 887 | stats = os.stat(path) |
---|
| 888 | except OSError: |
---|
| 889 | os.mkdir(path, mode) |
---|
| 890 | |
---|
| 891 | |
---|
| 892 | def ReadConfig(file, name): |
---|
| 893 | """ |
---|
| 894 | Parse the config file |
---|
| 895 | """ |
---|
| 896 | |
---|
| 897 | if not os.path.isfile(file): |
---|
[79] | 898 | print 'File %s does not exist' %file |
---|
[22] | 899 | sys.exit(1) |
---|
| 900 | |
---|
| 901 | config = ConfigParser.ConfigParser() |
---|
| 902 | try: |
---|
| 903 | config.read(file) |
---|
| 904 | except ConfigParser.MissingSectionHeaderError,detail: |
---|
| 905 | print detail |
---|
| 906 | sys.exit(1) |
---|
| 907 | |
---|
| 908 | |
---|
| 909 | # Use given project name else use defaults |
---|
| 910 | # |
---|
| 911 | if name: |
---|
| 912 | if not config.has_section(name): |
---|
[79] | 913 | print "Not a valid project name: %s" %name |
---|
[22] | 914 | print "Valid names: %s" %config.sections() |
---|
| 915 | sys.exit(1) |
---|
| 916 | |
---|
| 917 | project = dict() |
---|
| 918 | for option in config.options(name): |
---|
| 919 | project[option] = config.get(name, option) |
---|
| 920 | |
---|
| 921 | else: |
---|
| 922 | project = config.defaults() |
---|
| 923 | |
---|
| 924 | return project |
---|
| 925 | |
---|
[87] | 926 | |
---|
[22] | 927 | if __name__ == '__main__': |
---|
| 928 | # Default config file |
---|
| 929 | # |
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[24] | 930 | configfile = '@email2trac_conf@' |
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[22] | 931 | project = '' |
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| 932 | component = '' |
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[87] | 933 | ENABLE_SYSLOG = 0 |
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| 934 | |
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[22] | 935 | try: |
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| 936 | opts, args = getopt.getopt(sys.argv[1:], 'chf:p:', ['component=','help', 'file=', 'project=']) |
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| 937 | except getopt.error,detail: |
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| 938 | print __doc__ |
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| 939 | print detail |
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| 940 | sys.exit(1) |
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[87] | 941 | |
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[22] | 942 | project_name = None |
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| 943 | for opt,value in opts: |
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| 944 | if opt in [ '-h', '--help']: |
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| 945 | print __doc__ |
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| 946 | sys.exit(0) |
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| 947 | elif opt in ['-c', '--component']: |
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| 948 | component = value |
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| 949 | elif opt in ['-f', '--file']: |
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| 950 | configfile = value |
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| 951 | elif opt in ['-p', '--project']: |
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| 952 | project_name = value |
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[87] | 953 | |
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[22] | 954 | settings = ReadConfig(configfile, project_name) |
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| 955 | if not settings.has_key('project'): |
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| 956 | print __doc__ |
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[79] | 957 | print 'No Trac project is defined in the email2trac config file.' |
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[22] | 958 | sys.exit(1) |
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[87] | 959 | |
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[22] | 960 | if component: |
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| 961 | settings['component'] = component |
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[87] | 962 | |
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[22] | 963 | if settings.has_key('trac_version'): |
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| 964 | version = float(settings['trac_version']) |
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| 965 | else: |
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| 966 | version = trac_default_version |
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| 967 | |
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[87] | 968 | if settings.has_key('enable_syslog'): |
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| 969 | ENABLE_SYSLOG = float(settings['enable_syslog']) |
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| 970 | |
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[22] | 971 | #debug HvB |
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| 972 | #print settings |
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[87] | 973 | |
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| 974 | try: |
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| 975 | if version == 0.8: |
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| 976 | from trac.Environment import Environment |
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| 977 | from trac.Ticket import Ticket |
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| 978 | from trac.Notify import TicketNotifyEmail |
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| 979 | from trac.Href import Href |
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| 980 | from trac import util |
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| 981 | import sqlite |
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| 982 | elif version == 0.9: |
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| 983 | from trac import attachment |
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| 984 | from trac.env import Environment |
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| 985 | from trac.ticket import Ticket |
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| 986 | from trac.web.href import Href |
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| 987 | from trac import util |
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| 988 | from trac.Notify import TicketNotifyEmail |
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| 989 | elif version == 0.10: |
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| 990 | from trac import attachment |
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| 991 | from trac.env import Environment |
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| 992 | from trac.ticket import Ticket |
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| 993 | from trac.web.href import Href |
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| 994 | from trac import util |
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[139] | 995 | # |
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| 996 | # return util.text.to_unicode(str) |
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| 997 | # |
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[87] | 998 | # see http://projects.edgewall.com/trac/changeset/2799 |
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| 999 | from trac.ticket.notification import TicketNotifyEmail |
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| 1000 | |
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| 1001 | env = Environment(settings['project'], create=0) |
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| 1002 | tktparser = TicketEmailParser(env, settings, version) |
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| 1003 | tktparser.parse(sys.stdin) |
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[22] | 1004 | |
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[87] | 1005 | # Catch all errors ans log to SYSLOG if we have enabled this |
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| 1006 | # else stdout |
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| 1007 | # |
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| 1008 | except Exception, error: |
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| 1009 | if ENABLE_SYSLOG: |
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| 1010 | syslog.openlog('email2trac', syslog.LOG_NOWAIT) |
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| 1011 | etype, evalue, etb = sys.exc_info() |
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| 1012 | for e in traceback.format_exception(etype, evalue, etb): |
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| 1013 | syslog.syslog(e) |
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| 1014 | syslog.closelog() |
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| 1015 | else: |
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| 1016 | traceback.print_exc() |
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[22] | 1017 | |
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[97] | 1018 | if m: |
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[98] | 1019 | tktparser.save_email_for_debug(m, True) |
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[97] | 1020 | |
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[22] | 1021 | # EOB |
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