[22] | 1 | #!@PYTHON@ |
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| 2 | # Copyright (C) 2002 |
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| 3 | # |
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| 4 | # This file is part of the email2trac utils |
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| 5 | # |
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| 6 | # This program is free software; you can redistribute it and/or modify it |
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| 7 | # under the terms of the GNU General Public License as published by the |
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| 8 | # Free Software Foundation; either version 2, or (at your option) any |
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| 9 | # later version. |
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| 10 | # |
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| 11 | # This program is distributed in the hope that it will be useful, |
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| 12 | # but WITHOUT ANY WARRANTY; without even the implied warranty of |
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| 13 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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| 14 | # GNU General Public License for more details. |
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| 15 | # |
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| 16 | # You should have received a copy of the GNU General Public License |
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| 17 | # along with this program; if not, write to the Free Software |
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| 18 | # Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA |
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| 19 | # |
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[80] | 20 | # For vi/emacs or other use tabstop=4 (vi: set ts=4) |
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| 21 | # |
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[22] | 22 | """ |
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[54] | 23 | email2trac.py -- Email tickets to Trac. |
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[22] | 24 | |
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| 25 | A simple MTA filter to create Trac tickets from inbound emails. |
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| 26 | |
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| 27 | Copyright 2005, Daniel Lundin <daniel@edgewall.com> |
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| 28 | Copyright 2005, Edgewall Software |
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| 29 | |
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| 30 | Changed By: Bas van der Vlies <basv@sara.nl> |
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| 31 | Date : 13 September 2005 |
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| 32 | Descr. : Added config file and command line options, spam level |
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| 33 | detection, reply address and mailto option. Unicode support |
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| 34 | |
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| 35 | Changed By: Walter de Jong <walter@sara.nl> |
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| 36 | Descr. : multipart-message code and trac attachments |
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| 37 | |
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| 38 | |
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| 39 | The scripts reads emails from stdin and inserts directly into a Trac database. |
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| 40 | MIME headers are mapped as follows: |
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| 41 | |
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| 42 | * From: => Reporter |
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[152] | 43 | => CC (Optional via reply_all option) |
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[22] | 44 | * Subject: => Summary |
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| 45 | * Body => Description |
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| 46 | * Component => Can be set to SPAM via spam_level option |
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| 47 | |
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| 48 | How to use |
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| 49 | ---------- |
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| 50 | * Create an config file: |
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[74] | 51 | [DEFAULT] # REQUIRED |
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| 52 | project : /data/trac/test # REQUIRED |
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| 53 | debug : 1 # OPTIONAL, if set print some DEBUG info |
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| 54 | spam_level : 4 # OPTIONAL, if set check for SPAM mail |
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[152] | 55 | reply_all : 1 # OPTIONAL, if set then fill in ticket CC field |
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[87] | 56 | umask : 022 # OPTIONAL, if set then use this umask for creation of the attachments |
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[74] | 57 | mailto_link : 1 # OPTIONAL, if set then [mailto:<>] in description |
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[75] | 58 | mailto_cc : basv@sara.nl # OPTIONAL, use this address as CC in mailto line |
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[74] | 59 | ticket_update: 1 # OPTIONAL, if set then check if this is an update for a ticket |
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[172] | 60 | trac_version : 0.9 # OPTIONAL, default is 0.10 |
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[22] | 61 | |
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[148] | 62 | [jouvin] # OPTIONAL project declaration, if set both fields necessary |
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[22] | 63 | project : /data/trac/jouvin # use -p|--project jouvin. |
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| 64 | |
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| 65 | * default config file is : /etc/email2trac.conf |
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| 66 | |
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| 67 | * Commandline opions: |
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[205] | 68 | -h,--help |
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| 69 | -f,--file <configuration file> |
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| 70 | -n,--dry-run |
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| 71 | -p, --project <project name> |
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| 72 | -t, --ticket_prefix <name> |
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[22] | 73 | |
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| 74 | SVN Info: |
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| 75 | $Id: email2trac.py.in 239 2008-12-18 21:48:25Z bromine $ |
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| 76 | """ |
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| 77 | import os |
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| 78 | import sys |
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| 79 | import string |
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| 80 | import getopt |
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| 81 | import stat |
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| 82 | import time |
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| 83 | import email |
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[136] | 84 | import email.Iterators |
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| 85 | import email.Header |
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[22] | 86 | import re |
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| 87 | import urllib |
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| 88 | import unicodedata |
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| 89 | from stat import * |
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| 90 | import mimetypes |
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[96] | 91 | import traceback |
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[22] | 92 | |
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[190] | 93 | |
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| 94 | # Will fail where unavailable, e.g. Windows |
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| 95 | # |
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| 96 | try: |
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| 97 | import syslog |
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| 98 | SYSLOG_AVAILABLE = True |
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| 99 | except ImportError: |
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| 100 | SYSLOG_AVAILABLE = False |
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| 101 | |
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[182] | 102 | from datetime import tzinfo, timedelta, datetime |
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[199] | 103 | from trac import config as trac_config |
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[91] | 104 | |
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[96] | 105 | # Some global variables |
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| 106 | # |
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[189] | 107 | trac_default_version = '0.10' |
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[96] | 108 | m = None |
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[22] | 109 | |
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[182] | 110 | # A UTC class needed for trac version 0.11, added by |
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| 111 | # tbaschak at ktc dot mb dot ca |
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| 112 | # |
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| 113 | class UTC(tzinfo): |
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| 114 | """UTC""" |
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| 115 | ZERO = timedelta(0) |
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| 116 | HOUR = timedelta(hours=1) |
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| 117 | |
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| 118 | def utcoffset(self, dt): |
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| 119 | return self.ZERO |
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| 120 | |
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| 121 | def tzname(self, dt): |
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| 122 | return "UTC" |
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| 123 | |
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| 124 | def dst(self, dt): |
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| 125 | return self.ZERO |
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| 126 | |
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| 127 | |
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[22] | 128 | class TicketEmailParser(object): |
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| 129 | env = None |
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| 130 | comment = '> ' |
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| 131 | |
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[206] | 132 | def __init__(self, env, parameters, version): |
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[22] | 133 | self.env = env |
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| 134 | |
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| 135 | # Database connection |
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| 136 | # |
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| 137 | self.db = None |
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| 138 | |
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[206] | 139 | # Save parameters |
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| 140 | # |
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| 141 | self.parameters = parameters |
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| 142 | |
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[72] | 143 | # Some useful mail constants |
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| 144 | # |
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| 145 | self.author = None |
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| 146 | self.email_addr = None |
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[183] | 147 | self.email_from = None |
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[72] | 148 | |
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[22] | 149 | self.VERSION = version |
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[206] | 150 | self.DRY_RUN = parameters['dry_run'] |
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[204] | 151 | |
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[172] | 152 | self.get_config = self.env.config.get |
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[22] | 153 | |
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| 154 | if parameters.has_key('umask'): |
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| 155 | os.umask(int(parameters['umask'], 8)) |
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| 156 | |
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[236] | 157 | if parameters.has_key('quote_attachment_filenames'): |
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| 158 | self.QUOTE_ATTACHMENT_FILENAMES = int(parameters['quote_attachment_filenames']) |
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| 159 | else: |
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| 160 | self.QUOTE_ATTACHMENT_FILENAMES = 1 |
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| 161 | |
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[22] | 162 | if parameters.has_key('debug'): |
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| 163 | self.DEBUG = int(parameters['debug']) |
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| 164 | else: |
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| 165 | self.DEBUG = 0 |
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| 166 | |
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| 167 | if parameters.has_key('mailto_link'): |
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| 168 | self.MAILTO = int(parameters['mailto_link']) |
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[74] | 169 | if parameters.has_key('mailto_cc'): |
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| 170 | self.MAILTO_CC = parameters['mailto_cc'] |
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| 171 | else: |
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| 172 | self.MAILTO_CC = '' |
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[22] | 173 | else: |
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| 174 | self.MAILTO = 0 |
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| 175 | |
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| 176 | if parameters.has_key('spam_level'): |
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| 177 | self.SPAM_LEVEL = int(parameters['spam_level']) |
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| 178 | else: |
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| 179 | self.SPAM_LEVEL = 0 |
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| 180 | |
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[207] | 181 | if parameters.has_key('spam_header'): |
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| 182 | self.SPAM_HEADER = parameters['spam_header'] |
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| 183 | else: |
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| 184 | self.SPAM_HEADER = 'X-Spam-Score' |
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| 185 | |
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[191] | 186 | if parameters.has_key('email_quote'): |
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| 187 | self.EMAIL_QUOTE = str(parameters['email_quote']) |
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| 188 | else: |
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| 189 | self.EMAIL_QUOTE = '> ' |
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[22] | 190 | |
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| 191 | if parameters.has_key('email_header'): |
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| 192 | self.EMAIL_HEADER = int(parameters['email_header']) |
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| 193 | else: |
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| 194 | self.EMAIL_HEADER = 0 |
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| 195 | |
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[42] | 196 | if parameters.has_key('alternate_notify_template'): |
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| 197 | self.notify_template = str(parameters['alternate_notify_template']) |
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| 198 | else: |
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| 199 | self.notify_template = None |
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[22] | 200 | |
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[222] | 201 | if parameters.has_key('alternate_notify_template_update'): |
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| 202 | self.notify_template_update = str(parameters['alternate_notify_template_update']) |
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| 203 | else: |
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| 204 | self.notify_template_update = None |
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| 205 | |
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[43] | 206 | if parameters.has_key('reply_all'): |
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| 207 | self.REPLY_ALL = int(parameters['reply_all']) |
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| 208 | else: |
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| 209 | self.REPLY_ALL = 0 |
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[42] | 210 | |
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[74] | 211 | if parameters.has_key('ticket_update'): |
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| 212 | self.TICKET_UPDATE = int(parameters['ticket_update']) |
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| 213 | else: |
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| 214 | self.TICKET_UPDATE = 0 |
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[43] | 215 | |
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[118] | 216 | if parameters.has_key('drop_spam'): |
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| 217 | self.DROP_SPAM = int(parameters['drop_spam']) |
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| 218 | else: |
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| 219 | self.DROP_SPAM = 0 |
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[74] | 220 | |
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[134] | 221 | if parameters.has_key('verbatim_format'): |
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| 222 | self.VERBATIM_FORMAT = int(parameters['verbatim_format']) |
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| 223 | else: |
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| 224 | self.VERBATIM_FORMAT = 1 |
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[118] | 225 | |
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[231] | 226 | if parameters.has_key('reflow'): |
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| 227 | self.REFLOW = int(parameter['reflow']) |
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| 228 | else: |
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| 229 | self.REFLOW = 1 |
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| 230 | |
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[136] | 231 | if parameters.has_key('strip_signature'): |
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| 232 | self.STRIP_SIGNATURE = int(parameters['strip_signature']) |
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| 233 | else: |
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| 234 | self.STRIP_SIGNATURE = 0 |
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[134] | 235 | |
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[191] | 236 | if parameters.has_key('strip_quotes'): |
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| 237 | self.STRIP_QUOTES = int(parameters['strip_quotes']) |
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| 238 | else: |
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| 239 | self.STRIP_QUOTES = 0 |
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| 240 | |
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[148] | 241 | if parameters.has_key('use_textwrap'): |
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| 242 | self.USE_TEXTWRAP = int(parameters['use_textwrap']) |
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| 243 | else: |
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| 244 | self.USE_TEXTWRAP = 0 |
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| 245 | |
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[238] | 246 | if parameters.has_key('binhex'): |
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| 247 | self.BINHEX = parameters['binhex'] |
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| 248 | else: |
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| 249 | self.BINHEX = 'warn' |
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| 250 | |
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| 251 | if parameters.has_key('applesingle'): |
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| 252 | self.APPLESINGLE = parameters['applesingle'] |
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| 253 | else: |
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| 254 | self.APPLESINGLE = 'warn' |
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| 255 | |
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| 256 | if parameters.has_key('appledouble'): |
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| 257 | self.APPLEDOUBLE = parameters['appledouble'] |
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| 258 | else: |
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| 259 | self.APPLEDOUBLE = 'warn' |
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| 260 | |
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[163] | 261 | if parameters.has_key('python_egg_cache'): |
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| 262 | self.python_egg_cache = str(parameters['python_egg_cache']) |
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| 263 | os.environ['PYTHON_EGG_CACHE'] = self.python_egg_cache |
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| 264 | |
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[173] | 265 | # Use OS independend functions |
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| 266 | # |
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| 267 | self.TMPDIR = os.path.normcase('/tmp') |
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| 268 | if parameters.has_key('tmpdir'): |
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| 269 | self.TMPDIR = os.path.normcase(str(parameters['tmpdir'])) |
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| 270 | |
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[194] | 271 | if parameters.has_key('ignore_trac_user_settings'): |
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| 272 | self.IGNORE_TRAC_USER_SETTINGS = int(parameters['ignore_trac_user_settings']) |
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| 273 | else: |
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| 274 | self.IGNORE_TRAC_USER_SETTINGS = 0 |
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[191] | 275 | |
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[22] | 276 | def spam(self, message): |
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[191] | 277 | """ |
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| 278 | # X-Spam-Score: *** (3.255) BAYES_50,DNS_FROM_AHBL_RHSBL,HTML_ |
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| 279 | # Note if Spam_level then '*' are included |
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| 280 | """ |
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[194] | 281 | spam = False |
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[207] | 282 | if message.has_key(self.SPAM_HEADER): |
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| 283 | spam_l = string.split(message[self.SPAM_HEADER]) |
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[22] | 284 | |
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[207] | 285 | try: |
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| 286 | number = spam_l[0].count('*') |
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| 287 | except IndexError, detail: |
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| 288 | number = 0 |
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| 289 | |
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[22] | 290 | if number >= self.SPAM_LEVEL: |
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[194] | 291 | spam = True |
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| 292 | |
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[191] | 293 | # treat virus mails as spam |
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| 294 | # |
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| 295 | elif message.has_key('X-Virus-found'): |
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[194] | 296 | spam = True |
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| 297 | |
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| 298 | # How to handle SPAM messages |
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| 299 | # |
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| 300 | if self.DROP_SPAM and spam: |
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| 301 | if self.DEBUG > 2 : |
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| 302 | print 'This message is a SPAM. Automatic ticket insertion refused (SPAM level > %d' % self.SPAM_LEVEL |
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| 303 | |
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[204] | 304 | return 'drop' |
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[194] | 305 | |
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| 306 | elif spam: |
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| 307 | |
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[204] | 308 | return 'Spam' |
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[67] | 309 | |
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[194] | 310 | else: |
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[22] | 311 | |
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[204] | 312 | return False |
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[191] | 313 | |
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[221] | 314 | def email_header_acl(self, keyword, header_field, default): |
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[206] | 315 | """ |
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[221] | 316 | This function wil check if the email address is allowed or denied |
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| 317 | to send mail to the ticket list |
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| 318 | """ |
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[206] | 319 | try: |
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[221] | 320 | mail_addresses = self.parameters[keyword] |
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| 321 | |
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| 322 | # Check if we have an empty string |
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| 323 | # |
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| 324 | if not mail_addresses: |
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| 325 | return default |
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| 326 | |
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[206] | 327 | except KeyError, detail: |
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[221] | 328 | if self.DEBUG > 2 : |
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| 329 | print '%s not defined, all messages are allowed.' %(keyword) |
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[206] | 330 | |
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[221] | 331 | return default |
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[206] | 332 | |
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[221] | 333 | mail_addresses = string.split(mail_addresses, ',') |
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| 334 | |
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| 335 | for entry in mail_addresses: |
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[209] | 336 | entry = entry.strip() |
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[221] | 337 | TO_RE = re.compile(entry, re.VERBOSE|re.IGNORECASE) |
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| 338 | result = TO_RE.search(header_field) |
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[208] | 339 | if result: |
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| 340 | return True |
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[149] | 341 | |
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[208] | 342 | return False |
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| 343 | |
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[139] | 344 | def email_to_unicode(self, message_str): |
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[22] | 345 | """ |
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| 346 | Email has 7 bit ASCII code, convert it to unicode with the charset |
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[79] | 347 | that is encoded in 7-bit ASCII code and encode it as utf-8 so Trac |
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[22] | 348 | understands it. |
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| 349 | """ |
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[139] | 350 | results = email.Header.decode_header(message_str) |
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[22] | 351 | str = None |
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| 352 | for text,format in results: |
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| 353 | if format: |
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| 354 | try: |
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| 355 | temp = unicode(text, format) |
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[139] | 356 | except UnicodeError, detail: |
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[22] | 357 | # This always works |
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| 358 | # |
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| 359 | temp = unicode(text, 'iso-8859-15') |
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[139] | 360 | except LookupError, detail: |
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| 361 | #text = 'ERROR: Could not find charset: %s, please install' %format |
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| 362 | #temp = unicode(text, 'iso-8859-15') |
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| 363 | temp = message_str |
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| 364 | |
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[22] | 365 | else: |
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| 366 | temp = string.strip(text) |
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[92] | 367 | temp = unicode(text, 'iso-8859-15') |
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[22] | 368 | |
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| 369 | if str: |
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[100] | 370 | str = '%s %s' %(str, temp) |
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[22] | 371 | else: |
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[100] | 372 | str = '%s' %temp |
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[22] | 373 | |
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[139] | 374 | #str = str.encode('utf-8') |
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[22] | 375 | return str |
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| 376 | |
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[236] | 377 | def debug_body(self, message_body, tempfile=False): |
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| 378 | if tempfile: |
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| 379 | import tempfile |
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| 380 | body_file = tempfile.mktemp('.email2trac') |
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| 381 | else: |
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| 382 | body_file = os.path.join(self.TMPDIR, 'body.txt') |
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| 383 | |
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| 384 | print 'TD: writing body (%s)' % body_file |
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| 385 | fx = open(body_file, 'wb') |
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| 386 | if not message_body: |
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| 387 | message_body = '(None)' |
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| 388 | fx.write(message_body) |
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| 389 | fx.close() |
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| 390 | try: |
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| 391 | os.chmod(body_file,S_IRWXU|S_IRWXG|S_IRWXO) |
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| 392 | except OSError: |
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| 393 | pass |
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| 394 | |
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| 395 | def debug_attachments(self, message_parts): |
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[22] | 396 | n = 0 |
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[236] | 397 | for part in message_parts: |
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| 398 | # Skip inline text parts |
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| 399 | if not isinstance(part, tuple): |
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[22] | 400 | continue |
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[236] | 401 | |
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[237] | 402 | (original, filename, part) = part |
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[22] | 403 | |
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| 404 | n = n + 1 |
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| 405 | print 'TD: part%d: Content-Type: %s' % (n, part.get_content_type()) |
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| 406 | print 'TD: part%d: filename: %s' % (n, part.get_filename()) |
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| 407 | |
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[236] | 408 | part_file = os.path.join(self.TMPDIR, filename) |
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[173] | 409 | #part_file = '/var/tmp/part%d' % n |
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[22] | 410 | print 'TD: writing part%d (%s)' % (n,part_file) |
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| 411 | fx = open(part_file, 'wb') |
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| 412 | text = part.get_payload(decode=1) |
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| 413 | if not text: |
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| 414 | text = '(None)' |
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| 415 | fx.write(text) |
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| 416 | fx.close() |
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| 417 | try: |
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| 418 | os.chmod(part_file,S_IRWXU|S_IRWXG|S_IRWXO) |
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| 419 | except OSError: |
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| 420 | pass |
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| 421 | |
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| 422 | def email_header_txt(self, m): |
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[72] | 423 | """ |
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| 424 | Display To and CC addresses in description field |
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| 425 | """ |
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[22] | 426 | str = '' |
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[213] | 427 | #if m['To'] and len(m['To']) > 0 and m['To'] != 'hic@sara.nl': |
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| 428 | if m['To'] and len(m['To']) > 0: |
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| 429 | str = "'''To:''' %s\r\n" %(m['To']) |
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[22] | 430 | if m['Cc'] and len(m['Cc']) > 0: |
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[213] | 431 | str = "%s'''Cc:''' %s\r\n" % (str, m['Cc']) |
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[22] | 432 | |
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[139] | 433 | return self.email_to_unicode(str) |
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[22] | 434 | |
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[138] | 435 | |
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[43] | 436 | def set_owner(self, ticket): |
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[45] | 437 | """ |
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| 438 | Select default owner for ticket component |
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| 439 | """ |
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[176] | 440 | #### return self.get_config('ticket', 'default_component') |
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[43] | 441 | cursor = self.db.cursor() |
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| 442 | sql = "SELECT owner FROM component WHERE name='%s'" % ticket['component'] |
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| 443 | cursor.execute(sql) |
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[61] | 444 | try: |
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| 445 | ticket['owner'] = cursor.fetchone()[0] |
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| 446 | except TypeError, detail: |
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[176] | 447 | ticket['owner'] = None |
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[43] | 448 | |
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[194] | 449 | def get_sender_info(self, message): |
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[45] | 450 | """ |
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[72] | 451 | Get the default author name and email address from the message |
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[226] | 452 | """ |
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[43] | 453 | |
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[226] | 454 | self.email_to = self.email_to_unicode(message['to']) |
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| 455 | self.to_name, self.to_email_addr = email.Utils.parseaddr (self.email_to) |
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| 456 | |
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[194] | 457 | self.email_from = self.email_to_unicode(message['from']) |
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[223] | 458 | self.author, self.email_addr = email.Utils.parseaddr(self.email_from) |
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[142] | 459 | |
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[194] | 460 | # Maybe for later user |
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| 461 | #self.email_from = self.email_to_unicode(self.email_addr) |
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| 462 | |
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| 463 | |
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| 464 | if self.IGNORE_TRAC_USER_SETTINGS: |
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| 465 | return |
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| 466 | |
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| 467 | # Is this a registered user, use email address as search key: |
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| 468 | # result: |
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| 469 | # u : login name |
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| 470 | # n : Name that the user has set in the settings tab |
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| 471 | # e : email address that the user has set in the settings tab |
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[45] | 472 | # |
---|
[194] | 473 | users = [ (u,n,e) for (u, n, e) in self.env.get_known_users(self.db) |
---|
[72] | 474 | if e == self.email_addr ] |
---|
[43] | 475 | |
---|
[45] | 476 | if len(users) == 1: |
---|
[194] | 477 | self.email_from = users[0][0] |
---|
[45] | 478 | |
---|
[72] | 479 | def set_reply_fields(self, ticket, message): |
---|
| 480 | """ |
---|
| 481 | Set all the right fields for a new ticket |
---|
| 482 | """ |
---|
[183] | 483 | ticket['reporter'] = self.email_from |
---|
[72] | 484 | |
---|
[45] | 485 | # Put all CC-addresses in ticket CC field |
---|
[43] | 486 | # |
---|
| 487 | if self.REPLY_ALL: |
---|
[45] | 488 | #tos = message.get_all('to', []) |
---|
[43] | 489 | ccs = message.get_all('cc', []) |
---|
| 490 | |
---|
[45] | 491 | addrs = email.Utils.getaddresses(ccs) |
---|
[105] | 492 | if not addrs: |
---|
| 493 | return |
---|
[43] | 494 | |
---|
| 495 | # Remove reporter email address if notification is |
---|
| 496 | # on |
---|
| 497 | # |
---|
| 498 | if self.notification: |
---|
| 499 | try: |
---|
[72] | 500 | addrs.remove((self.author, self.email_addr)) |
---|
[43] | 501 | except ValueError, detail: |
---|
| 502 | pass |
---|
| 503 | |
---|
[45] | 504 | for name,mail in addrs: |
---|
[105] | 505 | try: |
---|
[108] | 506 | mail_list = '%s, %s' %(mail_list, mail) |
---|
[230] | 507 | except UnboundLocalError, detail: |
---|
[105] | 508 | mail_list = mail |
---|
[43] | 509 | |
---|
[105] | 510 | if mail_list: |
---|
[139] | 511 | ticket['cc'] = self.email_to_unicode(mail_list) |
---|
[96] | 512 | |
---|
| 513 | def save_email_for_debug(self, message, tempfile=False): |
---|
| 514 | if tempfile: |
---|
| 515 | import tempfile |
---|
| 516 | msg_file = tempfile.mktemp('.email2trac') |
---|
| 517 | else: |
---|
[173] | 518 | #msg_file = '/var/tmp/msg.txt' |
---|
| 519 | msg_file = os.path.join(self.TMPDIR, 'msg.txt') |
---|
| 520 | |
---|
[44] | 521 | print 'TD: saving email to %s' % msg_file |
---|
| 522 | fx = open(msg_file, 'wb') |
---|
| 523 | fx.write('%s' % message) |
---|
| 524 | fx.close() |
---|
| 525 | try: |
---|
| 526 | os.chmod(msg_file,S_IRWXU|S_IRWXG|S_IRWXO) |
---|
| 527 | except OSError: |
---|
| 528 | pass |
---|
| 529 | |
---|
[167] | 530 | def str_to_dict(self, str): |
---|
[164] | 531 | """ |
---|
| 532 | Transfrom a str of the form [<key>=<value>]+ to dict[<key>] = <value> |
---|
| 533 | """ |
---|
| 534 | # Skip the last ':' character |
---|
| 535 | # |
---|
| 536 | fields = string.split(str[:-1], ',') |
---|
| 537 | |
---|
| 538 | result = dict() |
---|
| 539 | for field in fields: |
---|
| 540 | try: |
---|
| 541 | index, value = string.split(field,'=') |
---|
[169] | 542 | |
---|
| 543 | # We can not change the description of a ticket via the subject |
---|
| 544 | # line. The description is the body of the email |
---|
| 545 | # |
---|
| 546 | if index.lower() in ['description']: |
---|
| 547 | continue |
---|
| 548 | |
---|
[164] | 549 | if value: |
---|
[165] | 550 | result[index.lower()] = value |
---|
[169] | 551 | |
---|
[164] | 552 | except ValueError: |
---|
| 553 | pass |
---|
| 554 | |
---|
[165] | 555 | return result |
---|
[167] | 556 | |
---|
[202] | 557 | def update_ticket_fields(self, ticket, user_dict, use_default=None): |
---|
| 558 | """ |
---|
| 559 | This will update the ticket fields. It will check if the |
---|
| 560 | given fields are known and if the right values are specified |
---|
| 561 | It will only update the ticket field value: |
---|
[169] | 562 | - If the field is known |
---|
[202] | 563 | - If the value supplied is valid for the ticket field. |
---|
| 564 | If not then there are two options: |
---|
| 565 | 1) Skip the value (use_default=None) |
---|
| 566 | 2) Set default value for field (use_default=1) |
---|
[169] | 567 | """ |
---|
| 568 | |
---|
| 569 | # Build a system dictionary from the ticket fields |
---|
| 570 | # with field as index and option as value |
---|
| 571 | # |
---|
| 572 | sys_dict = dict() |
---|
| 573 | for field in ticket.fields: |
---|
[167] | 574 | try: |
---|
[169] | 575 | sys_dict[field['name']] = field['options'] |
---|
| 576 | |
---|
[167] | 577 | except KeyError: |
---|
[169] | 578 | sys_dict[field['name']] = None |
---|
[167] | 579 | pass |
---|
[169] | 580 | |
---|
| 581 | # Check user supplied fields an compare them with the |
---|
| 582 | # system one's |
---|
| 583 | # |
---|
| 584 | for field,value in user_dict.items(): |
---|
[202] | 585 | if self.DEBUG >= 10: |
---|
| 586 | print 'user_field\t %s = %s' %(field,value) |
---|
[169] | 587 | |
---|
| 588 | if sys_dict.has_key(field): |
---|
| 589 | |
---|
| 590 | # Check if value is an allowed system option, if TypeError then |
---|
| 591 | # every value is allowed |
---|
| 592 | # |
---|
| 593 | try: |
---|
| 594 | if value in sys_dict[field]: |
---|
| 595 | ticket[field] = value |
---|
[202] | 596 | else: |
---|
| 597 | # Must we set a default if value is not allowed |
---|
| 598 | # |
---|
| 599 | if use_default: |
---|
| 600 | value = self.get_config('ticket', 'default_%s' %(field) ) |
---|
| 601 | ticket[field] = value |
---|
[169] | 602 | |
---|
| 603 | except TypeError: |
---|
| 604 | ticket[field] = value |
---|
[202] | 605 | |
---|
| 606 | if self.DEBUG >= 10: |
---|
| 607 | print 'ticket_field\t %s = %s' %(field, ticket[field]) |
---|
[169] | 608 | |
---|
[204] | 609 | def ticket_update(self, m, spam): |
---|
[78] | 610 | """ |
---|
[79] | 611 | If the current email is a reply to an existing ticket, this function |
---|
| 612 | will append the contents of this email to that ticket, instead of |
---|
| 613 | creating a new one. |
---|
[78] | 614 | """ |
---|
[202] | 615 | |
---|
[71] | 616 | if not m['Subject']: |
---|
| 617 | return False |
---|
| 618 | else: |
---|
[139] | 619 | subject = self.email_to_unicode(m['Subject']) |
---|
[71] | 620 | |
---|
[182] | 621 | # [hic] #1529: Re: LRZ |
---|
| 622 | # [hic] #1529?owner=bas,priority=medium: Re: LRZ |
---|
| 623 | # |
---|
[71] | 624 | TICKET_RE = re.compile(r""" |
---|
| 625 | (?P<ticketnr>[#][0-9]+:) |
---|
[194] | 626 | |(?P<ticketnr_fields>[#][\d]+\?.*?:) |
---|
[71] | 627 | """, re.VERBOSE) |
---|
| 628 | |
---|
| 629 | result = TICKET_RE.search(subject) |
---|
| 630 | if not result: |
---|
| 631 | return False |
---|
| 632 | |
---|
[164] | 633 | # Must we update ticket fields |
---|
| 634 | # |
---|
[220] | 635 | update_fields = dict() |
---|
[165] | 636 | try: |
---|
[164] | 637 | nr, keywords = string.split(result.group('ticketnr_fields'), '?') |
---|
[220] | 638 | update_fields = self.str_to_dict(keywords) |
---|
[165] | 639 | |
---|
| 640 | # Strip '#' |
---|
| 641 | # |
---|
| 642 | ticket_id = int(nr[1:]) |
---|
| 643 | |
---|
| 644 | except AttributeError: |
---|
| 645 | # Strip '#' and ':' |
---|
| 646 | # |
---|
[167] | 647 | nr = result.group('ticketnr') |
---|
[165] | 648 | ticket_id = int(nr[1:-1]) |
---|
[164] | 649 | |
---|
[71] | 650 | |
---|
[194] | 651 | # When is the change committed |
---|
| 652 | # |
---|
[77] | 653 | # |
---|
[194] | 654 | if self.VERSION == 0.11: |
---|
| 655 | utc = UTC() |
---|
| 656 | when = datetime.now(utc) |
---|
| 657 | else: |
---|
| 658 | when = int(time.time()) |
---|
[77] | 659 | |
---|
[172] | 660 | try: |
---|
| 661 | tkt = Ticket(self.env, ticket_id, self.db) |
---|
| 662 | except util.TracError, detail: |
---|
| 663 | return False |
---|
[126] | 664 | |
---|
[220] | 665 | # reopen the ticket if it is was closed |
---|
| 666 | # We must use the ticket workflow framework |
---|
| 667 | # |
---|
| 668 | if tkt['status'] in ['closed']: |
---|
| 669 | tkt['status'] = 'reopened' |
---|
| 670 | tkt['resolution'] = '' |
---|
| 671 | |
---|
[172] | 672 | # Must we update some ticket fields properties |
---|
| 673 | # |
---|
[220] | 674 | if update_fields: |
---|
| 675 | self.update_ticket_fields(tkt, update_fields) |
---|
[166] | 676 | |
---|
[236] | 677 | message_parts = self.get_message_parts(m) |
---|
| 678 | message_parts = self.unique_attachment_names(message_parts, tkt) |
---|
[210] | 679 | |
---|
[177] | 680 | if self.EMAIL_HEADER: |
---|
[236] | 681 | message_parts.insert(0, self.email_header_txt(m)) |
---|
[76] | 682 | |
---|
[236] | 683 | body_text = self.body_text(message_parts) |
---|
| 684 | |
---|
[219] | 685 | if body_text.strip(): |
---|
| 686 | tkt.save_changes(self.author, body_text, when) |
---|
| 687 | |
---|
[172] | 688 | tkt['id'] = ticket_id |
---|
| 689 | |
---|
[129] | 690 | if self.VERSION == 0.9: |
---|
[236] | 691 | str = self.attachments(message_parts, tkt, True) |
---|
[129] | 692 | else: |
---|
[236] | 693 | str = self.attachments(message_parts, tkt) |
---|
[76] | 694 | |
---|
[204] | 695 | if self.notification and not spam: |
---|
[77] | 696 | self.notify(tkt, False, when) |
---|
[72] | 697 | |
---|
[71] | 698 | return True |
---|
| 699 | |
---|
[202] | 700 | def set_ticket_fields(self, ticket): |
---|
[77] | 701 | """ |
---|
[202] | 702 | set the ticket fields to value specified |
---|
| 703 | - /etc/email2trac.conf with <prefix>_<field> |
---|
| 704 | - trac default values, trac.ini |
---|
| 705 | """ |
---|
| 706 | user_dict = dict() |
---|
| 707 | |
---|
| 708 | for field in ticket.fields: |
---|
| 709 | |
---|
| 710 | name = field['name'] |
---|
| 711 | |
---|
[215] | 712 | # skip some fields like resolution |
---|
| 713 | # |
---|
| 714 | if name in [ 'resolution' ]: |
---|
| 715 | continue |
---|
| 716 | |
---|
[202] | 717 | # default trac value |
---|
| 718 | # |
---|
[233] | 719 | if not field.get('custom'): |
---|
| 720 | value = self.get_config('ticket', 'default_%s' %(name) ) |
---|
| 721 | else: |
---|
| 722 | value = field.get('value') |
---|
| 723 | options = field.get('options') |
---|
[234] | 724 | if value and options and value not in options: |
---|
[233] | 725 | value = options[int(value)] |
---|
| 726 | |
---|
[202] | 727 | if self.DEBUG > 10: |
---|
| 728 | print 'trac.ini name %s = %s' %(name, value) |
---|
| 729 | |
---|
[206] | 730 | prefix = self.parameters['ticket_prefix'] |
---|
[202] | 731 | try: |
---|
[206] | 732 | value = self.parameters['%s_%s' %(prefix, name)] |
---|
[202] | 733 | if self.DEBUG > 10: |
---|
| 734 | print 'email2trac.conf %s = %s ' %(name, value) |
---|
| 735 | |
---|
| 736 | except KeyError, detail: |
---|
| 737 | pass |
---|
| 738 | |
---|
| 739 | if self.DEBUG: |
---|
| 740 | print 'user_dict[%s] = %s' %(name, value) |
---|
| 741 | |
---|
| 742 | user_dict[name] = value |
---|
| 743 | |
---|
| 744 | self.update_ticket_fields(ticket, user_dict, use_default=1) |
---|
| 745 | |
---|
| 746 | # Set status ticket |
---|
| 747 | #` |
---|
| 748 | ticket['status'] = 'new' |
---|
| 749 | |
---|
| 750 | |
---|
| 751 | |
---|
[204] | 752 | def new_ticket(self, msg, spam): |
---|
[202] | 753 | """ |
---|
[77] | 754 | Create a new ticket |
---|
| 755 | """ |
---|
[41] | 756 | tkt = Ticket(self.env) |
---|
[22] | 757 | |
---|
[202] | 758 | self.set_ticket_fields(tkt) |
---|
| 759 | |
---|
[22] | 760 | # Some defaults |
---|
| 761 | # |
---|
[202] | 762 | #tkt['status'] = 'new' |
---|
| 763 | #tkt['milestone'] = self.get_config('ticket', 'default_milestone') |
---|
| 764 | #tkt['priority'] = self.get_config('ticket', 'default_priority') |
---|
| 765 | #tkt['severity'] = self.get_config('ticket', 'default_severity') |
---|
| 766 | #tkt['version'] = self.get_config('ticket', 'default_version') |
---|
| 767 | #tkt['type'] = self.get_config('ticket', 'default_type') |
---|
[22] | 768 | |
---|
[202] | 769 | # Old style setting for component, will be removed |
---|
| 770 | # |
---|
[204] | 771 | if spam: |
---|
| 772 | tkt['component'] = 'Spam' |
---|
| 773 | |
---|
[206] | 774 | elif self.parameters.has_key('component'): |
---|
| 775 | tkt['component'] = self.parameters['component'] |
---|
[201] | 776 | |
---|
[22] | 777 | if not msg['Subject']: |
---|
[151] | 778 | tkt['summary'] = u'(No subject)' |
---|
[22] | 779 | else: |
---|
[139] | 780 | tkt['summary'] = self.email_to_unicode(msg['Subject']) |
---|
[22] | 781 | |
---|
| 782 | |
---|
[72] | 783 | self.set_reply_fields(tkt, msg) |
---|
[22] | 784 | |
---|
[45] | 785 | # produce e-mail like header |
---|
| 786 | # |
---|
[22] | 787 | head = '' |
---|
| 788 | if self.EMAIL_HEADER > 0: |
---|
| 789 | head = self.email_header_txt(msg) |
---|
[92] | 790 | |
---|
[236] | 791 | message_parts = self.get_message_parts(msg) |
---|
| 792 | message_parts = self.unique_attachment_names(message_parts) |
---|
| 793 | |
---|
| 794 | if self.EMAIL_HEADER > 0: |
---|
| 795 | message_parts.insert(0, self.email_header_txt(msg)) |
---|
| 796 | |
---|
| 797 | body_text = self.body_text(message_parts) |
---|
[45] | 798 | |
---|
[236] | 799 | tkt['description'] = body_text |
---|
[90] | 800 | |
---|
[182] | 801 | #when = int(time.time()) |
---|
[192] | 802 | # |
---|
[182] | 803 | utc = UTC() |
---|
| 804 | when = datetime.now(utc) |
---|
[45] | 805 | |
---|
[204] | 806 | if self.DRY_RUN: |
---|
[201] | 807 | ticket_id = 'DRY_RUN' |
---|
| 808 | else: |
---|
| 809 | ticket_id = tkt.insert() |
---|
[187] | 810 | |
---|
[172] | 811 | tkt['id'] = ticket_id |
---|
| 812 | |
---|
[90] | 813 | changed = False |
---|
| 814 | comment = '' |
---|
[77] | 815 | |
---|
[90] | 816 | # Rewrite the description if we have mailto enabled |
---|
[45] | 817 | # |
---|
[72] | 818 | if self.MAILTO: |
---|
[100] | 819 | changed = True |
---|
[142] | 820 | comment = u'\nadded mailto line\n' |
---|
[210] | 821 | #mailto = self.html_mailto_link(tkt['summary'], ticket_id, body_text) |
---|
| 822 | mailto = self.html_mailto_link( m['Subject'], ticket_id, body_text) |
---|
[213] | 823 | tkt['description'] = u'%s\r\n%s%s\r\n' \ |
---|
[142] | 824 | %(head, mailto, body_text) |
---|
[45] | 825 | |
---|
[236] | 826 | str = self.attachments(message_parts, tkt) |
---|
[152] | 827 | if str: |
---|
[100] | 828 | changed = True |
---|
[152] | 829 | comment = '%s\n%s\n' %(comment, str) |
---|
[77] | 830 | |
---|
[90] | 831 | if changed: |
---|
[204] | 832 | if self.DRY_RUN: |
---|
[201] | 833 | print 'DRY_RUN: tkt.save_changes(self.author, comment)' |
---|
| 834 | else: |
---|
| 835 | tkt.save_changes(self.author, comment) |
---|
| 836 | #print tkt.get_changelog(self.db, when) |
---|
[90] | 837 | |
---|
[45] | 838 | if self.notification: |
---|
[204] | 839 | if self.DRY_RUN: |
---|
[202] | 840 | print 'DRY_RUN: self.notify(tkt, True)' |
---|
| 841 | else: |
---|
[204] | 842 | if not spam: |
---|
| 843 | self.notify(tkt, True) |
---|
[202] | 844 | #self.notify(tkt, False) |
---|
[45] | 845 | |
---|
[77] | 846 | def parse(self, fp): |
---|
[96] | 847 | global m |
---|
| 848 | |
---|
[77] | 849 | m = email.message_from_file(fp) |
---|
[239] | 850 | |
---|
[77] | 851 | if not m: |
---|
[221] | 852 | if self.DEBUG: |
---|
| 853 | print "This is not a valid email message format" |
---|
[77] | 854 | return |
---|
[239] | 855 | |
---|
| 856 | print repr(m['Subject']) |
---|
[77] | 857 | |
---|
[239] | 858 | # Work around lack of header folding in Python; see http://bugs.python.org/issue4696 |
---|
| 859 | m.replace_header('Subject', m['Subject'].replace('\r', '').replace('\n', '')) |
---|
| 860 | |
---|
[77] | 861 | if self.DEBUG > 1: # save the entire e-mail message text |
---|
[236] | 862 | message_parts = self.get_message_parts(m) |
---|
| 863 | message_parts = self.unique_attachment_names(message_parts) |
---|
[219] | 864 | self.save_email_for_debug(m, True) |
---|
[236] | 865 | body_text = self.body_text(message_parts) |
---|
| 866 | self.debug_body(body_text, True) |
---|
| 867 | self.debug_attachments(message_parts) |
---|
[77] | 868 | |
---|
| 869 | self.db = self.env.get_db_cnx() |
---|
[194] | 870 | self.get_sender_info(m) |
---|
[152] | 871 | |
---|
[221] | 872 | if not self.email_header_acl('white_list', self.email_addr, True): |
---|
| 873 | if self.DEBUG > 1 : |
---|
| 874 | print 'Message rejected : %s not in white list' %(self.email_addr) |
---|
| 875 | return False |
---|
[77] | 876 | |
---|
[221] | 877 | if self.email_header_acl('black_list', self.email_addr, False): |
---|
| 878 | if self.DEBUG > 1 : |
---|
| 879 | print 'Message rejected : %s in black list' %(self.email_addr) |
---|
| 880 | return False |
---|
| 881 | |
---|
[227] | 882 | if not self.email_header_acl('recipient_list', self.to_email_addr, True): |
---|
[226] | 883 | if self.DEBUG > 1 : |
---|
| 884 | print 'Message rejected : %s not in recipient list' %(self.to_email_addr) |
---|
| 885 | return False |
---|
| 886 | |
---|
[204] | 887 | # If drop the message |
---|
[194] | 888 | # |
---|
[204] | 889 | if self.spam(m) == 'drop': |
---|
[194] | 890 | return False |
---|
| 891 | |
---|
[204] | 892 | elif self.spam(m) == 'spam': |
---|
| 893 | spam_msg = True |
---|
[194] | 894 | |
---|
[204] | 895 | else: |
---|
| 896 | spam_msg = False |
---|
| 897 | |
---|
[77] | 898 | if self.get_config('notification', 'smtp_enabled') in ['true']: |
---|
| 899 | self.notification = 1 |
---|
| 900 | else: |
---|
| 901 | self.notification = 0 |
---|
| 902 | |
---|
| 903 | # Must we update existing tickets |
---|
| 904 | # |
---|
| 905 | if self.TICKET_UPDATE > 0: |
---|
[204] | 906 | if self.ticket_update(m, spam_msg): |
---|
[77] | 907 | return True |
---|
| 908 | |
---|
[204] | 909 | self.new_ticket(m, spam_msg) |
---|
[77] | 910 | |
---|
[136] | 911 | def strip_signature(self, text): |
---|
| 912 | """ |
---|
| 913 | Strip signature from message, inspired by Mailman software |
---|
| 914 | """ |
---|
| 915 | body = [] |
---|
| 916 | for line in text.splitlines(): |
---|
| 917 | if line == '-- ': |
---|
| 918 | break |
---|
| 919 | body.append(line) |
---|
| 920 | |
---|
| 921 | return ('\n'.join(body)) |
---|
| 922 | |
---|
[231] | 923 | def reflow(self, text, delsp = 0): |
---|
| 924 | """ |
---|
| 925 | Reflow the message based on the format="flowed" specification (RFC 3676) |
---|
| 926 | """ |
---|
| 927 | flowedlines = [] |
---|
| 928 | quotelevel = 0 |
---|
| 929 | prevflowed = 0 |
---|
| 930 | |
---|
| 931 | for line in text.splitlines(): |
---|
| 932 | from re import match |
---|
| 933 | |
---|
| 934 | # Figure out the quote level and the content of the current line |
---|
| 935 | m = match('(>*)( ?)(.*)', line) |
---|
| 936 | linequotelevel = len(m.group(1)) |
---|
| 937 | line = m.group(3) |
---|
| 938 | |
---|
| 939 | # Determine whether this line is flowed |
---|
| 940 | if line and line != '-- ' and line[-1] == ' ': |
---|
| 941 | flowed = 1 |
---|
| 942 | else: |
---|
| 943 | flowed = 0 |
---|
| 944 | |
---|
| 945 | if flowed and delsp and line and line[-1] == ' ': |
---|
| 946 | line = line[:-1] |
---|
| 947 | |
---|
| 948 | # If the previous line is flowed, append this line to it |
---|
| 949 | if prevflowed and line != '-- ' and linequotelevel == quotelevel: |
---|
| 950 | flowedlines[-1] += line |
---|
| 951 | # Otherwise, start a new line |
---|
| 952 | else: |
---|
| 953 | flowedlines.append('>' * linequotelevel + line) |
---|
| 954 | |
---|
| 955 | prevflowed = flowed |
---|
| 956 | |
---|
| 957 | |
---|
| 958 | return '\n'.join(flowedlines) |
---|
| 959 | |
---|
[191] | 960 | def strip_quotes(self, text): |
---|
[193] | 961 | """ |
---|
| 962 | Strip quotes from message by Nicolas Mendoza |
---|
| 963 | """ |
---|
| 964 | body = [] |
---|
| 965 | for line in text.splitlines(): |
---|
| 966 | if line.startswith(self.EMAIL_QUOTE): |
---|
| 967 | continue |
---|
| 968 | body.append(line) |
---|
[151] | 969 | |
---|
[193] | 970 | return ('\n'.join(body)) |
---|
[191] | 971 | |
---|
[154] | 972 | def wrap_text(self, text, replace_whitespace = False): |
---|
[151] | 973 | """ |
---|
[191] | 974 | Will break a lines longer then given length into several small |
---|
| 975 | lines of size given length |
---|
[151] | 976 | """ |
---|
| 977 | import textwrap |
---|
[154] | 978 | |
---|
[151] | 979 | LINESEPARATOR = '\n' |
---|
[153] | 980 | reformat = '' |
---|
[151] | 981 | |
---|
[154] | 982 | for s in text.split(LINESEPARATOR): |
---|
| 983 | tmp = textwrap.fill(s,self.USE_TEXTWRAP) |
---|
| 984 | if tmp: |
---|
| 985 | reformat = '%s\n%s' %(reformat,tmp) |
---|
| 986 | else: |
---|
| 987 | reformat = '%s\n' %reformat |
---|
[153] | 988 | |
---|
| 989 | return reformat |
---|
| 990 | |
---|
[154] | 991 | # Python2.4 and higher |
---|
| 992 | # |
---|
| 993 | #return LINESEPARATOR.join(textwrap.fill(s,width) for s in str.split(LINESEPARATOR)) |
---|
| 994 | # |
---|
| 995 | |
---|
| 996 | |
---|
[236] | 997 | def get_message_parts(self, msg): |
---|
[45] | 998 | """ |
---|
[236] | 999 | parses the email message and returns a list of body parts and attachments |
---|
| 1000 | body parts are returned as strings, attachments are returned as tuples of (filename, Message object) |
---|
[45] | 1001 | """ |
---|
[236] | 1002 | message_parts = [] |
---|
[238] | 1003 | |
---|
| 1004 | # This is used to figure out when we are inside an AppleDouble container |
---|
| 1005 | # AppleDouble containers consists of two parts: Mac-specific file data, and platform-independent data |
---|
| 1006 | # We strip away Mac-specific stuff |
---|
| 1007 | appledouble_parts = [] |
---|
[236] | 1008 | |
---|
[22] | 1009 | for part in msg.walk(): |
---|
[236] | 1010 | if self.DEBUG: |
---|
| 1011 | print 'TD: Message part: Content-Type: %s' % part.get_content_type() |
---|
[238] | 1012 | |
---|
| 1013 | # Check whether we just finished processing an AppleDouble container |
---|
| 1014 | if part not in appledouble_parts: |
---|
| 1015 | appledouble_parts = [] |
---|
[236] | 1016 | |
---|
[238] | 1017 | # Special handling for BinHex attachments. Options are drop (leave out with no warning), warn (and leave out), and keep |
---|
| 1018 | if part.get_content_type() == 'application/mac-binhex40': |
---|
| 1019 | if self.BINHEX == 'warn': |
---|
| 1020 | message_parts.append("'''A BinHex attachment named '%s' was ignored (use MIME encoding instead).'''" % part.get_filename()) |
---|
| 1021 | continue |
---|
| 1022 | elif self.BINHEX == 'drop': |
---|
| 1023 | continue |
---|
| 1024 | |
---|
| 1025 | # Special handling for AppleSingle attachments. Options are drop (leave out with no warning), warn (and leave out), and keep |
---|
| 1026 | if part.get_content_type() == 'application/applefile' and not part in appledouble_parts: |
---|
| 1027 | if self.APPLESINGLE == 'warn': |
---|
| 1028 | message_parts.append("'''An AppleSingle attachment named '%s' was ignored (use MIME encoding instead).'''" % part.get_filename()) |
---|
| 1029 | continue |
---|
| 1030 | elif self.APPLESINGLE == 'drop': |
---|
| 1031 | continue |
---|
| 1032 | |
---|
| 1033 | # Special handling for the Mac-specific part of AppleDouble attachments. Options are strip (leave out with no warning), warn (and leave out), and keep |
---|
| 1034 | if part.get_content_type() == 'application/applefile': |
---|
| 1035 | if self.APPLEDOUBLE == 'warn': |
---|
| 1036 | message_parts.append("'''The resource fork of an attachment named '%s' was removed.'''" % part.get_filename()) |
---|
| 1037 | continue |
---|
| 1038 | elif self.APPLEDOUBLE == 'strip': |
---|
| 1039 | continue |
---|
| 1040 | |
---|
| 1041 | # If we entering an AppleDouble container, set up appledouble_parts so that we know what to do with its subparts |
---|
| 1042 | if part.get_content_type() == 'multipart/appledouble': |
---|
| 1043 | appledouble_parts = part.get_payload() |
---|
| 1044 | continue |
---|
| 1045 | |
---|
| 1046 | # Any other multipart/* is just a container for multipart messages |
---|
[45] | 1047 | if part.get_content_maintype() == 'multipart': |
---|
[22] | 1048 | continue |
---|
| 1049 | |
---|
[236] | 1050 | # Check if this is an inline part. It's inline if there is co Cont-Disp header, or if there is one and it says "inline" |
---|
| 1051 | inline = self.inline_part(part) |
---|
| 1052 | |
---|
| 1053 | # Inline text parts are where the body is |
---|
| 1054 | if part.get_content_type() == 'text/plain' and inline: |
---|
| 1055 | if self.DEBUG: |
---|
| 1056 | print 'TD: Inline body part' |
---|
| 1057 | |
---|
[45] | 1058 | # Try to decode, if fails then do not decode |
---|
| 1059 | # |
---|
[90] | 1060 | body_text = part.get_payload(decode=1) |
---|
[45] | 1061 | if not body_text: |
---|
[90] | 1062 | body_text = part.get_payload(decode=0) |
---|
[231] | 1063 | |
---|
[232] | 1064 | format = email.Utils.collapse_rfc2231_value(part.get_param('Format', 'fixed')).lower() |
---|
| 1065 | delsp = email.Utils.collapse_rfc2231_value(part.get_param('DelSp', 'no')).lower() |
---|
[231] | 1066 | |
---|
| 1067 | if self.REFLOW and not self.VERBATIM_FORMAT and format == 'flowed': |
---|
| 1068 | body_text = self.reflow(body_text, delsp == 'yes') |
---|
[154] | 1069 | |
---|
[136] | 1070 | if self.STRIP_SIGNATURE: |
---|
| 1071 | body_text = self.strip_signature(body_text) |
---|
[22] | 1072 | |
---|
[191] | 1073 | if self.STRIP_QUOTES: |
---|
| 1074 | body_text = self.strip_quotes(body_text) |
---|
| 1075 | |
---|
[148] | 1076 | if self.USE_TEXTWRAP: |
---|
[151] | 1077 | body_text = self.wrap_text(body_text) |
---|
[148] | 1078 | |
---|
[45] | 1079 | # Get contents charset (iso-8859-15 if not defined in mail headers) |
---|
| 1080 | # |
---|
[100] | 1081 | charset = part.get_content_charset() |
---|
[102] | 1082 | if not charset: |
---|
| 1083 | charset = 'iso-8859-15' |
---|
| 1084 | |
---|
[89] | 1085 | try: |
---|
[96] | 1086 | ubody_text = unicode(body_text, charset) |
---|
[100] | 1087 | |
---|
| 1088 | except UnicodeError, detail: |
---|
[96] | 1089 | ubody_text = unicode(body_text, 'iso-8859-15') |
---|
[89] | 1090 | |
---|
[100] | 1091 | except LookupError, detail: |
---|
[139] | 1092 | ubody_text = 'ERROR: Could not find charset: %s, please install' %(charset) |
---|
[100] | 1093 | |
---|
[236] | 1094 | if self.VERBATIM_FORMAT: |
---|
| 1095 | message_parts.append('{{{\r\n%s\r\n}}}' %ubody_text) |
---|
| 1096 | else: |
---|
| 1097 | message_parts.append('%s' %ubody_text) |
---|
| 1098 | else: |
---|
| 1099 | if self.DEBUG: |
---|
| 1100 | print 'TD: Filename: %s' % part.get_filename() |
---|
[22] | 1101 | |
---|
[236] | 1102 | message_parts.append((part.get_filename(), part)) |
---|
| 1103 | |
---|
| 1104 | return message_parts |
---|
| 1105 | |
---|
| 1106 | def unique_attachment_names(self, message_parts, tkt = None): |
---|
| 1107 | renamed_parts = [] |
---|
| 1108 | attachment_names = set() |
---|
| 1109 | for part in message_parts: |
---|
| 1110 | |
---|
| 1111 | # If not an attachment, leave it alone |
---|
| 1112 | if not isinstance(part, tuple): |
---|
| 1113 | renamed_parts.append(part) |
---|
| 1114 | continue |
---|
| 1115 | |
---|
| 1116 | (filename, part) = part |
---|
| 1117 | # Decode the filename |
---|
| 1118 | if filename: |
---|
| 1119 | filename = self.email_to_unicode(filename) |
---|
| 1120 | # If no name, use a default one |
---|
[22] | 1121 | else: |
---|
[236] | 1122 | filename = 'untitled-part' |
---|
[22] | 1123 | |
---|
[236] | 1124 | # Guess the extension from the content type |
---|
| 1125 | ext = mimetypes.guess_extension(part.get_content_type()) |
---|
| 1126 | if not ext: |
---|
| 1127 | ext = '.bin' |
---|
[22] | 1128 | |
---|
[236] | 1129 | filename = '%s%s' % (filename, ext) |
---|
[22] | 1130 | |
---|
[236] | 1131 | # Discard relative paths in attachment names |
---|
| 1132 | filename = filename.replace('\\', '/').replace(':', '/') |
---|
| 1133 | filename = os.path.basename(filename) |
---|
[22] | 1134 | |
---|
[236] | 1135 | # We try to normalize the filename to utf-8 NFC if we can. |
---|
| 1136 | # Files uploaded from OS X might be in NFD. |
---|
| 1137 | # Check python version and then try it |
---|
| 1138 | # |
---|
| 1139 | if sys.version_info[0] > 2 or (sys.version_info[0] == 2 and sys.version_info[1] >= 3): |
---|
| 1140 | try: |
---|
| 1141 | filename = unicodedata.normalize('NFC', unicode(filename, 'utf-8')).encode('utf-8') |
---|
| 1142 | except TypeError: |
---|
| 1143 | pass |
---|
| 1144 | |
---|
| 1145 | if self.QUOTE_ATTACHMENT_FILENAMES: |
---|
| 1146 | filename = urllib.quote(filename) |
---|
[100] | 1147 | |
---|
[236] | 1148 | # Make the filename unique for this ticket |
---|
| 1149 | num = 0 |
---|
| 1150 | unique_filename = filename |
---|
| 1151 | filename, ext = os.path.splitext(filename) |
---|
[134] | 1152 | |
---|
[236] | 1153 | while unique_filename in attachment_names or self.attachment_exists(tkt, unique_filename): |
---|
| 1154 | num += 1 |
---|
| 1155 | unique_filename = "%s-%s%s" % (filename, num, ext) |
---|
| 1156 | |
---|
| 1157 | if self.DEBUG: |
---|
| 1158 | print 'TD: Attachment with filename %s will be saved as %s' % (filename, unique_filename) |
---|
[100] | 1159 | |
---|
[236] | 1160 | attachment_names.add(unique_filename) |
---|
| 1161 | |
---|
| 1162 | renamed_parts.append((filename, unique_filename, part)) |
---|
| 1163 | |
---|
| 1164 | return renamed_parts |
---|
| 1165 | |
---|
| 1166 | def inline_part(self, part): |
---|
| 1167 | return part.get_param('inline', None, 'Content-Disposition') == '' or not part.has_key('Content-Disposition') |
---|
| 1168 | |
---|
| 1169 | |
---|
| 1170 | def attachment_exists(self, tkt, filename): |
---|
| 1171 | if tkt is None: |
---|
| 1172 | return False |
---|
| 1173 | |
---|
| 1174 | try: |
---|
| 1175 | Attachment(self.env, 'ticket', tkt['id'], filename) |
---|
| 1176 | return True |
---|
| 1177 | except ResourceNotFound: |
---|
| 1178 | return False |
---|
| 1179 | |
---|
| 1180 | def body_text(self, message_parts): |
---|
| 1181 | body_text = [] |
---|
| 1182 | |
---|
| 1183 | for part in message_parts: |
---|
| 1184 | # Plain text part, append it |
---|
| 1185 | if not isinstance(part, tuple): |
---|
| 1186 | body_text.extend(part.strip().splitlines()) |
---|
| 1187 | body_text.append("") |
---|
| 1188 | continue |
---|
| 1189 | |
---|
| 1190 | (original, filename, part) = part |
---|
| 1191 | inline = self.inline_part(part) |
---|
| 1192 | |
---|
| 1193 | if part.get_content_maintype() == 'image' and inline: |
---|
| 1194 | body_text.append('[[Image(%s)]]' % filename) |
---|
| 1195 | body_text.append("") |
---|
| 1196 | else: |
---|
| 1197 | body_text.append('[attachment:"%s"]' % filename) |
---|
| 1198 | body_text.append("") |
---|
| 1199 | |
---|
| 1200 | body_text = '\r\n'.join(body_text) |
---|
| 1201 | return body_text |
---|
| 1202 | |
---|
[77] | 1203 | def notify(self, tkt , new=True, modtime=0): |
---|
[79] | 1204 | """ |
---|
| 1205 | A wrapper for the TRAC notify function. So we can use templates |
---|
| 1206 | """ |
---|
[41] | 1207 | try: |
---|
| 1208 | # create false {abs_}href properties, to trick Notify() |
---|
| 1209 | # |
---|
[193] | 1210 | if not self.VERSION == 0.11: |
---|
[192] | 1211 | self.env.abs_href = Href(self.get_config('project', 'url')) |
---|
| 1212 | self.env.href = Href(self.get_config('project', 'url')) |
---|
[22] | 1213 | |
---|
[41] | 1214 | tn = TicketNotifyEmail(self.env) |
---|
[213] | 1215 | |
---|
[42] | 1216 | if self.notify_template: |
---|
[222] | 1217 | |
---|
[221] | 1218 | if self.VERSION == 0.11: |
---|
[222] | 1219 | |
---|
[221] | 1220 | from trac.web.chrome import Chrome |
---|
[222] | 1221 | |
---|
| 1222 | if self.notify_template_update and not new: |
---|
| 1223 | tn.template_name = self.notify_template_update |
---|
| 1224 | else: |
---|
| 1225 | tn.template_name = self.notify_template |
---|
| 1226 | |
---|
[221] | 1227 | tn.template = Chrome(tn.env).load_template(tn.template_name, method='text') |
---|
| 1228 | |
---|
| 1229 | else: |
---|
[222] | 1230 | |
---|
[221] | 1231 | tn.template_name = self.notify_template; |
---|
[42] | 1232 | |
---|
[77] | 1233 | tn.notify(tkt, new, modtime) |
---|
[41] | 1234 | |
---|
| 1235 | except Exception, e: |
---|
[79] | 1236 | print 'TD: Failure sending notification on creation of ticket #%s: %s' %(tkt['id'], e) |
---|
[41] | 1237 | |
---|
[72] | 1238 | def html_mailto_link(self, subject, id, body): |
---|
| 1239 | if not self.author: |
---|
[143] | 1240 | author = self.email_addr |
---|
[22] | 1241 | else: |
---|
[142] | 1242 | author = self.author |
---|
[22] | 1243 | |
---|
| 1244 | # Must find a fix |
---|
| 1245 | # |
---|
| 1246 | #arr = string.split(body, '\n') |
---|
| 1247 | #arr = map(self.mail_line, arr) |
---|
| 1248 | #body = string.join(arr, '\n') |
---|
| 1249 | #body = '%s wrote:\n%s' %(author, body) |
---|
| 1250 | |
---|
| 1251 | # Temporary fix |
---|
[142] | 1252 | # |
---|
[74] | 1253 | str = 'mailto:%s?Subject=%s&Cc=%s' %( |
---|
| 1254 | urllib.quote(self.email_addr), |
---|
| 1255 | urllib.quote('Re: #%s: %s' %(id, subject)), |
---|
| 1256 | urllib.quote(self.MAILTO_CC) |
---|
| 1257 | ) |
---|
| 1258 | |
---|
[213] | 1259 | str = '\r\n{{{\r\n#!html\r\n<a\r\n href="%s">Reply to: %s\r\n</a>\r\n}}}\r\n' %(str, author) |
---|
[22] | 1260 | return str |
---|
| 1261 | |
---|
[236] | 1262 | def attachments(self, message_parts, ticket, update=False): |
---|
[79] | 1263 | ''' |
---|
| 1264 | save any attachments as files in the ticket's directory |
---|
| 1265 | ''' |
---|
[237] | 1266 | if self.DRY_RUN: |
---|
| 1267 | return '' |
---|
| 1268 | |
---|
[22] | 1269 | count = 0 |
---|
[77] | 1270 | first = 0 |
---|
| 1271 | number = 0 |
---|
[152] | 1272 | |
---|
| 1273 | # Get Maxium attachment size |
---|
| 1274 | # |
---|
| 1275 | max_size = int(self.get_config('attachment', 'max_size')) |
---|
[153] | 1276 | status = '' |
---|
[236] | 1277 | |
---|
| 1278 | for part in message_parts: |
---|
| 1279 | # Skip body parts |
---|
| 1280 | if not isinstance(part, tuple): |
---|
[22] | 1281 | continue |
---|
[236] | 1282 | |
---|
| 1283 | (original, filename, part) = part |
---|
[48] | 1284 | # |
---|
[172] | 1285 | # Must be tuneables HvB |
---|
| 1286 | # |
---|
[236] | 1287 | path, fd = util.create_unique_file(os.path.join(self.TMPDIR, filename)) |
---|
[22] | 1288 | text = part.get_payload(decode=1) |
---|
| 1289 | if not text: |
---|
| 1290 | text = '(None)' |
---|
[48] | 1291 | fd.write(text) |
---|
| 1292 | fd.close() |
---|
[22] | 1293 | |
---|
[153] | 1294 | # get the file_size |
---|
[22] | 1295 | # |
---|
[48] | 1296 | stats = os.lstat(path) |
---|
[153] | 1297 | file_size = stats[stat.ST_SIZE] |
---|
[22] | 1298 | |
---|
[152] | 1299 | # Check if the attachment size is allowed |
---|
| 1300 | # |
---|
[153] | 1301 | if (max_size != -1) and (file_size > max_size): |
---|
| 1302 | status = '%s\nFile %s is larger then allowed attachment size (%d > %d)\n\n' \ |
---|
[236] | 1303 | %(status, original, file_size, max_size) |
---|
[152] | 1304 | |
---|
| 1305 | os.unlink(path) |
---|
| 1306 | continue |
---|
| 1307 | else: |
---|
| 1308 | count = count + 1 |
---|
| 1309 | |
---|
[172] | 1310 | # Insert the attachment |
---|
[73] | 1311 | # |
---|
[172] | 1312 | fd = open(path) |
---|
| 1313 | att = attachment.Attachment(self.env, 'ticket', ticket['id']) |
---|
[73] | 1314 | |
---|
[172] | 1315 | # This will break the ticket_update system, the body_text is vaporized |
---|
| 1316 | # ;-( |
---|
| 1317 | # |
---|
| 1318 | if not update: |
---|
| 1319 | att.author = self.author |
---|
| 1320 | att.description = self.email_to_unicode('Added by email2trac') |
---|
[73] | 1321 | |
---|
[236] | 1322 | att.insert(filename, fd, file_size) |
---|
[172] | 1323 | #except util.TracError, detail: |
---|
| 1324 | # print detail |
---|
[73] | 1325 | |
---|
[103] | 1326 | # Remove the created temporary filename |
---|
| 1327 | # |
---|
[172] | 1328 | fd.close() |
---|
[103] | 1329 | os.unlink(path) |
---|
| 1330 | |
---|
[77] | 1331 | # Return how many attachments |
---|
| 1332 | # |
---|
[153] | 1333 | status = 'This message has %d attachment(s)\n%s' %(count, status) |
---|
| 1334 | return status |
---|
[22] | 1335 | |
---|
[77] | 1336 | |
---|
[22] | 1337 | def mkdir_p(dir, mode): |
---|
| 1338 | '''do a mkdir -p''' |
---|
| 1339 | |
---|
| 1340 | arr = string.split(dir, '/') |
---|
| 1341 | path = '' |
---|
| 1342 | for part in arr: |
---|
| 1343 | path = '%s/%s' % (path, part) |
---|
| 1344 | try: |
---|
| 1345 | stats = os.stat(path) |
---|
| 1346 | except OSError: |
---|
| 1347 | os.mkdir(path, mode) |
---|
| 1348 | |
---|
| 1349 | def ReadConfig(file, name): |
---|
| 1350 | """ |
---|
| 1351 | Parse the config file |
---|
| 1352 | """ |
---|
| 1353 | if not os.path.isfile(file): |
---|
[79] | 1354 | print 'File %s does not exist' %file |
---|
[22] | 1355 | sys.exit(1) |
---|
| 1356 | |
---|
[199] | 1357 | config = trac_config.Configuration(file) |
---|
[22] | 1358 | |
---|
| 1359 | # Use given project name else use defaults |
---|
| 1360 | # |
---|
| 1361 | if name: |
---|
[199] | 1362 | sections = config.sections() |
---|
| 1363 | if not name in sections: |
---|
[79] | 1364 | print "Not a valid project name: %s" %name |
---|
[199] | 1365 | print "Valid names: %s" %sections |
---|
[22] | 1366 | sys.exit(1) |
---|
| 1367 | |
---|
| 1368 | project = dict() |
---|
[199] | 1369 | for option, value in config.options(name): |
---|
| 1370 | project[option] = value |
---|
[22] | 1371 | |
---|
| 1372 | else: |
---|
[217] | 1373 | # use some trac internales to get the defaults |
---|
| 1374 | # |
---|
| 1375 | project = config.parser.defaults() |
---|
[22] | 1376 | |
---|
| 1377 | return project |
---|
| 1378 | |
---|
[87] | 1379 | |
---|
[22] | 1380 | if __name__ == '__main__': |
---|
| 1381 | # Default config file |
---|
| 1382 | # |
---|
[24] | 1383 | configfile = '@email2trac_conf@' |
---|
[22] | 1384 | project = '' |
---|
| 1385 | component = '' |
---|
[202] | 1386 | ticket_prefix = 'default' |
---|
[204] | 1387 | dry_run = None |
---|
[202] | 1388 | |
---|
[87] | 1389 | ENABLE_SYSLOG = 0 |
---|
[201] | 1390 | |
---|
[204] | 1391 | |
---|
[202] | 1392 | SHORT_OPT = 'chf:np:t:' |
---|
| 1393 | LONG_OPT = ['component=', 'dry-run', 'help', 'file=', 'project=', 'ticket_prefix='] |
---|
[201] | 1394 | |
---|
[22] | 1395 | try: |
---|
[201] | 1396 | opts, args = getopt.getopt(sys.argv[1:], SHORT_OPT, LONG_OPT) |
---|
[22] | 1397 | except getopt.error,detail: |
---|
| 1398 | print __doc__ |
---|
| 1399 | print detail |
---|
| 1400 | sys.exit(1) |
---|
[87] | 1401 | |
---|
[22] | 1402 | project_name = None |
---|
| 1403 | for opt,value in opts: |
---|
| 1404 | if opt in [ '-h', '--help']: |
---|
| 1405 | print __doc__ |
---|
| 1406 | sys.exit(0) |
---|
| 1407 | elif opt in ['-c', '--component']: |
---|
| 1408 | component = value |
---|
| 1409 | elif opt in ['-f', '--file']: |
---|
| 1410 | configfile = value |
---|
[201] | 1411 | elif opt in ['-n', '--dry-run']: |
---|
[204] | 1412 | dry_run = True |
---|
[22] | 1413 | elif opt in ['-p', '--project']: |
---|
| 1414 | project_name = value |
---|
[202] | 1415 | elif opt in ['-t', '--ticket_prefix']: |
---|
| 1416 | ticket_prefix = value |
---|
[87] | 1417 | |
---|
[22] | 1418 | settings = ReadConfig(configfile, project_name) |
---|
| 1419 | if not settings.has_key('project'): |
---|
| 1420 | print __doc__ |
---|
[79] | 1421 | print 'No Trac project is defined in the email2trac config file.' |
---|
[22] | 1422 | sys.exit(1) |
---|
[87] | 1423 | |
---|
[22] | 1424 | if component: |
---|
| 1425 | settings['component'] = component |
---|
[202] | 1426 | |
---|
| 1427 | # The default prefix for ticket values in email2trac.conf |
---|
| 1428 | # |
---|
| 1429 | settings['ticket_prefix'] = ticket_prefix |
---|
[206] | 1430 | settings['dry_run'] = dry_run |
---|
[87] | 1431 | |
---|
[22] | 1432 | if settings.has_key('trac_version'): |
---|
[189] | 1433 | version = settings['trac_version'] |
---|
[22] | 1434 | else: |
---|
| 1435 | version = trac_default_version |
---|
| 1436 | |
---|
[189] | 1437 | |
---|
[22] | 1438 | #debug HvB |
---|
| 1439 | #print settings |
---|
[189] | 1440 | |
---|
[87] | 1441 | try: |
---|
[189] | 1442 | if version == '0.9': |
---|
[87] | 1443 | from trac import attachment |
---|
| 1444 | from trac.env import Environment |
---|
| 1445 | from trac.ticket import Ticket |
---|
| 1446 | from trac.web.href import Href |
---|
| 1447 | from trac import util |
---|
| 1448 | from trac.Notify import TicketNotifyEmail |
---|
[189] | 1449 | elif version == '0.10': |
---|
[87] | 1450 | from trac import attachment |
---|
| 1451 | from trac.env import Environment |
---|
| 1452 | from trac.ticket import Ticket |
---|
| 1453 | from trac.web.href import Href |
---|
| 1454 | from trac import util |
---|
[139] | 1455 | # |
---|
| 1456 | # return util.text.to_unicode(str) |
---|
| 1457 | # |
---|
[87] | 1458 | # see http://projects.edgewall.com/trac/changeset/2799 |
---|
| 1459 | from trac.ticket.notification import TicketNotifyEmail |
---|
[199] | 1460 | from trac import config as trac_config |
---|
[189] | 1461 | elif version == '0.11': |
---|
[182] | 1462 | from trac import attachment |
---|
| 1463 | from trac.env import Environment |
---|
| 1464 | from trac.ticket import Ticket |
---|
| 1465 | from trac.web.href import Href |
---|
[199] | 1466 | from trac import config as trac_config |
---|
[182] | 1467 | from trac import util |
---|
| 1468 | # |
---|
| 1469 | # return util.text.to_unicode(str) |
---|
| 1470 | # |
---|
| 1471 | # see http://projects.edgewall.com/trac/changeset/2799 |
---|
| 1472 | from trac.ticket.notification import TicketNotifyEmail |
---|
[189] | 1473 | else: |
---|
| 1474 | print 'TRAC version %s is not supported' %version |
---|
| 1475 | sys.exit(1) |
---|
| 1476 | |
---|
| 1477 | if settings.has_key('enable_syslog'): |
---|
[190] | 1478 | if SYSLOG_AVAILABLE: |
---|
| 1479 | ENABLE_SYSLOG = float(settings['enable_syslog']) |
---|
[182] | 1480 | |
---|
[87] | 1481 | env = Environment(settings['project'], create=0) |
---|
[206] | 1482 | tktparser = TicketEmailParser(env, settings, float(version)) |
---|
[87] | 1483 | tktparser.parse(sys.stdin) |
---|
[22] | 1484 | |
---|
[87] | 1485 | # Catch all errors ans log to SYSLOG if we have enabled this |
---|
| 1486 | # else stdout |
---|
| 1487 | # |
---|
| 1488 | except Exception, error: |
---|
| 1489 | if ENABLE_SYSLOG: |
---|
| 1490 | syslog.openlog('email2trac', syslog.LOG_NOWAIT) |
---|
[187] | 1491 | |
---|
[87] | 1492 | etype, evalue, etb = sys.exc_info() |
---|
| 1493 | for e in traceback.format_exception(etype, evalue, etb): |
---|
| 1494 | syslog.syslog(e) |
---|
[187] | 1495 | |
---|
[87] | 1496 | syslog.closelog() |
---|
| 1497 | else: |
---|
| 1498 | traceback.print_exc() |
---|
[22] | 1499 | |
---|
[97] | 1500 | if m: |
---|
[98] | 1501 | tktparser.save_email_for_debug(m, True) |
---|
[97] | 1502 | |
---|
[22] | 1503 | # EOB |
---|