[22] | 1 | #!@PYTHON@ |
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| 2 | # Copyright (C) 2002 |
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| 3 | # |
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| 4 | # This file is part of the email2trac utils |
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| 5 | # |
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| 6 | # This program is free software; you can redistribute it and/or modify it |
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| 7 | # under the terms of the GNU General Public License as published by the |
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| 8 | # Free Software Foundation; either version 2, or (at your option) any |
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| 9 | # later version. |
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| 10 | # |
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| 11 | # This program is distributed in the hope that it will be useful, |
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| 12 | # but WITHOUT ANY WARRANTY; without even the implied warranty of |
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| 13 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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| 14 | # GNU General Public License for more details. |
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| 15 | # |
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| 16 | # You should have received a copy of the GNU General Public License |
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| 17 | # along with this program; if not, write to the Free Software |
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| 18 | # Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA |
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| 19 | # |
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[80] | 20 | # For vi/emacs or other use tabstop=4 (vi: set ts=4) |
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| 21 | # |
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[22] | 22 | """ |
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[54] | 23 | email2trac.py -- Email tickets to Trac. |
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[22] | 24 | |
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| 25 | A simple MTA filter to create Trac tickets from inbound emails. |
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| 26 | |
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| 27 | Copyright 2005, Daniel Lundin <daniel@edgewall.com> |
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| 28 | Copyright 2005, Edgewall Software |
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| 29 | |
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[282] | 30 | Authors: |
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| 31 | Bas van der Vlies <basv@sara.nl> |
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| 32 | Walter de Jong <walter@sara.nl> |
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[22] | 33 | |
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| 34 | The scripts reads emails from stdin and inserts directly into a Trac database. |
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| 35 | |
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| 36 | How to use |
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| 37 | ---------- |
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[282] | 38 | * See https://subtrac.sara.nl/oss/email2trac/ |
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| 39 | |
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[22] | 40 | * Create an config file: |
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[282] | 41 | [DEFAULT] # REQUIRED |
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| 42 | project : /data/trac/test # REQUIRED |
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| 43 | debug : 1 # OPTIONAL, if set print some DEBUG info |
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[22] | 44 | |
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[282] | 45 | [jouvin] # OPTIONAL project declaration, if set both fields necessary |
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| 46 | project : /data/trac/jouvin # use -p|--project jouvin. |
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[22] | 47 | |
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| 48 | * default config file is : /etc/email2trac.conf |
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| 49 | |
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| 50 | * Commandline opions: |
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[205] | 51 | -h,--help |
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[415] | 52 | -d, --debug |
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[205] | 53 | -f,--file <configuration file> |
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[410] | 54 | -n,--dry-run |
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[205] | 55 | -p, --project <project name> |
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[415] | 56 | -t, --ticket_prefix <name> |
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[22] | 57 | |
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| 58 | SVN Info: |
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| 59 | $Id: email2trac.py.in 486 2010-10-11 09:07:31Z bas $ |
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| 60 | """ |
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| 61 | import os |
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| 62 | import sys |
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| 63 | import string |
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| 64 | import getopt |
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| 65 | import time |
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| 66 | import email |
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[136] | 67 | import email.Iterators |
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| 68 | import email.Header |
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[22] | 69 | import re |
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| 70 | import urllib |
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| 71 | import unicodedata |
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| 72 | import mimetypes |
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[96] | 73 | import traceback |
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[403] | 74 | import logging |
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| 75 | import logging.handlers |
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[404] | 76 | import UserDict |
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[433] | 77 | |
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[411] | 78 | from datetime import tzinfo, timedelta, datetime |
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[433] | 79 | from stat import * |
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[22] | 80 | |
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[403] | 81 | |
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[363] | 82 | from trac import __version__ as trac_version |
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[199] | 83 | from trac import config as trac_config |
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[91] | 84 | |
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[96] | 85 | # Some global variables |
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| 86 | # |
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| 87 | m = None |
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[22] | 88 | |
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[404] | 89 | class SaraDict(UserDict.UserDict): |
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| 90 | def __init__(self, dictin = None): |
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| 91 | UserDict.UserDict.__init__(self) |
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| 92 | self.name = None |
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| 93 | |
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| 94 | if dictin: |
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| 95 | if dictin.has_key('name'): |
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| 96 | self.name = dictin['name'] |
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| 97 | del dictin['name'] |
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| 98 | self.data = dictin |
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| 99 | |
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[452] | 100 | def get_value(self, name): |
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| 101 | if self.has_key(name): |
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| 102 | return self[name] |
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[404] | 103 | else: |
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| 104 | return None |
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| 105 | |
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| 106 | def __repr__(self): |
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| 107 | return repr(self.data) |
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[182] | 108 | |
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[404] | 109 | def __str__(self): |
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| 110 | return str(self.data) |
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| 111 | |
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| 112 | def __getattr__(self, name): |
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| 113 | """ |
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| 114 | override the class attribute get method. Return the value |
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[409] | 115 | from the dictionary |
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[404] | 116 | """ |
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| 117 | if self.data.has_key(name): |
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| 118 | return self.data[name] |
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| 119 | else: |
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| 120 | return None |
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| 121 | |
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| 122 | def __setattr__(self, name, value): |
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| 123 | """ |
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| 124 | override the class attribute set method only when the UserDict |
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| 125 | has set its class attribute |
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| 126 | """ |
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| 127 | if self.__dict__.has_key('data'): |
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| 128 | self.data[name] = value |
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| 129 | else: |
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| 130 | self.__dict__[name] = value |
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| 131 | |
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| 132 | def __iter__(self): |
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| 133 | return iter(self.data.keys()) |
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| 134 | |
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[22] | 135 | class TicketEmailParser(object): |
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| 136 | env = None |
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| 137 | comment = '> ' |
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[359] | 138 | |
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[410] | 139 | def __init__(self, env, parameters, logger, version): |
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[22] | 140 | self.env = env |
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| 141 | |
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| 142 | # Database connection |
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| 143 | # |
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| 144 | self.db = None |
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| 145 | |
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[206] | 146 | # Save parameters |
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| 147 | # |
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| 148 | self.parameters = parameters |
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[410] | 149 | self.logger = logger |
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[206] | 150 | |
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[72] | 151 | # Some useful mail constants |
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| 152 | # |
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[287] | 153 | self.email_name = None |
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[72] | 154 | self.email_addr = None |
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[183] | 155 | self.email_from = None |
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[288] | 156 | self.author = None |
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[287] | 157 | self.id = None |
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[294] | 158 | |
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| 159 | self.STRIP_CONTENT_TYPES = list() |
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[72] | 160 | |
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[452] | 161 | ## fields properties via body_text |
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| 162 | # |
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| 163 | self.properties = dict() |
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| 164 | |
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[22] | 165 | self.VERSION = version |
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[402] | 166 | |
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[404] | 167 | self.get_config = self.env.config.get |
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| 168 | |
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[410] | 169 | ## init function ## |
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| 170 | # |
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[402] | 171 | self.setup_parameters() |
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| 172 | |
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[404] | 173 | def setup_parameters(self): |
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[434] | 174 | if self.parameters.umask: |
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[452] | 175 | os.umask(self.parameters.umask) |
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[402] | 176 | |
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[452] | 177 | if not self.parameters.spam_level: |
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[435] | 178 | self.parameters.spam_level = 0 |
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[22] | 179 | |
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[421] | 180 | if not self.parameters.spam_header: |
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| 181 | self.parameters.spam_header = 'X-Spam-Score' |
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[207] | 182 | |
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[437] | 183 | if not self.parameters.email_quote: |
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[435] | 184 | self.parameters.email_quote = '> ' |
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[22] | 185 | |
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[452] | 186 | if not self.parameters.ticket_update_by_subject_lookback: |
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[445] | 187 | self.parameters.ticket_update_by_subject_lookback = 30 |
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[360] | 188 | |
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[448] | 189 | if self.parameters.verbatim_format == None: |
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[446] | 190 | self.parameters.verbatim_format = 1 |
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[118] | 191 | |
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[448] | 192 | if self.parameters.reflow == None: |
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[447] | 193 | self.parameters.reflow = 1 |
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[231] | 194 | |
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[450] | 195 | if self.parameters.binhex: |
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[294] | 196 | self.STRIP_CONTENT_TYPES.append('application/mac-binhex40') |
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[238] | 197 | |
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[450] | 198 | if self.parameters.applesingle: |
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[294] | 199 | self.STRIP_CONTENT_TYPES.append('application/applefile') |
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[238] | 200 | |
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[450] | 201 | if self.parameters.appledouble: |
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[294] | 202 | self.STRIP_CONTENT_TYPES.append('application/applefile') |
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[238] | 203 | |
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[450] | 204 | if self.parameters.strip_content_types: |
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| 205 | items = self.parameters.strip_content_types.split(',') |
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[294] | 206 | for item in items: |
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| 207 | self.STRIP_CONTENT_TYPES.append(item.strip()) |
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| 208 | |
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[450] | 209 | if self.parameters.tmpdir: |
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| 210 | self.parameters.tmpdir = os.path.normcase(str(self.parameters['tmpdir'])) |
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| 211 | else: |
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| 212 | self.parameters.tmpdir = os.path.normcase('/tmp') |
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[257] | 213 | |
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[450] | 214 | if self.parameters.email_triggers_workflow == None: |
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| 215 | self.parameters.email_triggers_workflow = 1 |
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[191] | 216 | |
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[451] | 217 | if not self.parameters.subject_field_separator: |
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| 218 | self.parameters.subject_field_separator = '&' |
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[297] | 219 | else: |
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[451] | 220 | self.parameters.subject_field_separator = self.parameters.subject_field_separator.strip() |
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[297] | 221 | |
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[305] | 222 | self.trac_smtp_from = self.get_config('notification', 'smtp_from') |
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[484] | 223 | self.smtp_default_domain = self.get_config('notification', 'smtp_default_domain') |
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[305] | 224 | |
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[484] | 225 | |
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[359] | 226 | self.system = None |
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| 227 | |
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[341] | 228 | ########## Email Header Functions ########################################################### |
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[339] | 229 | |
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[22] | 230 | def spam(self, message): |
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[191] | 231 | """ |
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| 232 | # X-Spam-Score: *** (3.255) BAYES_50,DNS_FROM_AHBL_RHSBL,HTML_ |
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| 233 | # Note if Spam_level then '*' are included |
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| 234 | """ |
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[194] | 235 | spam = False |
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[421] | 236 | if message.has_key(self.parameters.spam_header): |
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| 237 | spam_l = string.split(message[self.parameters.spam_header]) |
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[22] | 238 | |
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[207] | 239 | try: |
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| 240 | number = spam_l[0].count('*') |
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| 241 | except IndexError, detail: |
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| 242 | number = 0 |
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| 243 | |
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[435] | 244 | if number >= self.parameters.spam_level: |
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[194] | 245 | spam = True |
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| 246 | |
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[191] | 247 | # treat virus mails as spam |
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| 248 | # |
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| 249 | elif message.has_key('X-Virus-found'): |
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[194] | 250 | spam = True |
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| 251 | |
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| 252 | # How to handle SPAM messages |
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| 253 | # |
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[440] | 254 | if self.parameters.drop_spam and spam: |
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[194] | 255 | |
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[435] | 256 | self.logger.info('Message is a SPAM. Automatic ticket insertion refused (SPAM level > %d)' %self.parameters.spam_level) |
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[204] | 257 | return 'drop' |
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[194] | 258 | |
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| 259 | elif spam: |
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| 260 | |
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[204] | 261 | return 'Spam' |
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[194] | 262 | else: |
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[22] | 263 | |
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[204] | 264 | return False |
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[191] | 265 | |
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[221] | 266 | def email_header_acl(self, keyword, header_field, default): |
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[206] | 267 | """ |
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[221] | 268 | This function wil check if the email address is allowed or denied |
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| 269 | to send mail to the ticket list |
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| 270 | """ |
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[409] | 271 | self.logger.debug('function email_header_acl: %s' %keyword) |
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| 272 | |
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[206] | 273 | try: |
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[221] | 274 | mail_addresses = self.parameters[keyword] |
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| 275 | |
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| 276 | # Check if we have an empty string |
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| 277 | # |
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| 278 | if not mail_addresses: |
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| 279 | return default |
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| 280 | |
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[206] | 281 | except KeyError, detail: |
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[416] | 282 | self.logger.debug('%s not defined, all messages are allowed.' %(keyword)) |
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[206] | 283 | |
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[221] | 284 | return default |
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[206] | 285 | |
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[221] | 286 | mail_addresses = string.split(mail_addresses, ',') |
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| 287 | |
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| 288 | for entry in mail_addresses: |
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[209] | 289 | entry = entry.strip() |
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[221] | 290 | TO_RE = re.compile(entry, re.VERBOSE|re.IGNORECASE) |
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| 291 | result = TO_RE.search(header_field) |
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[208] | 292 | if result: |
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| 293 | return True |
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[149] | 294 | |
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[208] | 295 | return False |
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| 296 | |
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[22] | 297 | def email_header_txt(self, m): |
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[72] | 298 | """ |
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| 299 | Display To and CC addresses in description field |
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| 300 | """ |
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[288] | 301 | s = '' |
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[334] | 302 | |
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[213] | 303 | if m['To'] and len(m['To']) > 0: |
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[288] | 304 | s = "'''To:''' %s\r\n" %(m['To']) |
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[22] | 305 | if m['Cc'] and len(m['Cc']) > 0: |
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[288] | 306 | s = "%s'''Cc:''' %s\r\n" % (s, m['Cc']) |
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[22] | 307 | |
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[288] | 308 | return self.email_to_unicode(s) |
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[22] | 309 | |
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[138] | 310 | |
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[194] | 311 | def get_sender_info(self, message): |
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[45] | 312 | """ |
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[72] | 313 | Get the default author name and email address from the message |
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[226] | 314 | """ |
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[43] | 315 | |
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[226] | 316 | self.email_to = self.email_to_unicode(message['to']) |
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| 317 | self.to_name, self.to_email_addr = email.Utils.parseaddr (self.email_to) |
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| 318 | |
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[194] | 319 | self.email_from = self.email_to_unicode(message['from']) |
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[287] | 320 | self.email_name, self.email_addr = email.Utils.parseaddr(self.email_from) |
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[142] | 321 | |
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[304] | 322 | ## Trac can not handle author's name that contains spaces |
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[477] | 323 | # |
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[305] | 324 | if self.email_addr == self.trac_smtp_from: |
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[395] | 325 | if self.email_name: |
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| 326 | self.author = self.email_name |
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| 327 | else: |
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| 328 | self.author = "email2trac" |
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[304] | 329 | else: |
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| 330 | self.author = self.email_addr |
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| 331 | |
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[450] | 332 | if self.parameters.ignore_trac_user_settings: |
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[194] | 333 | return |
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| 334 | |
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| 335 | # Is this a registered user, use email address as search key: |
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| 336 | # result: |
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| 337 | # u : login name |
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| 338 | # n : Name that the user has set in the settings tab |
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| 339 | # e : email address that the user has set in the settings tab |
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[45] | 340 | # |
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[194] | 341 | users = [ (u,n,e) for (u, n, e) in self.env.get_known_users(self.db) |
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[484] | 342 | if ( |
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| 343 | (e and (e.lower() == self.email_addr.lower())) or |
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| 344 | (u + '@' + self.smtp_default_domain.lower() == self.email_addr.lower()) |
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| 345 | ) |
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| 346 | ] |
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[43] | 347 | |
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[483] | 348 | if len(users) >= 1: |
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[194] | 349 | self.email_from = users[0][0] |
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[250] | 350 | self.author = users[0][0] |
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[45] | 351 | |
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[72] | 352 | def set_reply_fields(self, ticket, message): |
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| 353 | """ |
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| 354 | Set all the right fields for a new ticket |
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| 355 | """ |
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[409] | 356 | self.logger.debug('function set_reply_fields') |
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[72] | 357 | |
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[270] | 358 | ## Only use name or email adress |
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| 359 | #ticket['reporter'] = self.email_from |
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| 360 | ticket['reporter'] = self.author |
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| 361 | |
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| 362 | |
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[45] | 363 | # Put all CC-addresses in ticket CC field |
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[43] | 364 | # |
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[439] | 365 | if self.parameters.reply_all: |
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[43] | 366 | |
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[299] | 367 | email_cc = '' |
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| 368 | |
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| 369 | cc_addrs = email.Utils.getaddresses( message.get_all('cc', []) ) |
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| 370 | |
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| 371 | if not cc_addrs: |
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[105] | 372 | return |
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[43] | 373 | |
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[299] | 374 | ## Build a list of forbidden CC addresses |
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| 375 | # |
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[300] | 376 | #to_addrs = email.Utils.getaddresses( message.get_all('to', []) ) |
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| 377 | #to_list = list() |
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| 378 | #for n,e in to_addrs: |
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| 379 | # to_list.append(e) |
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[299] | 380 | |
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[392] | 381 | # Always Remove reporter email address from cc-list |
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[43] | 382 | # |
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[392] | 383 | try: |
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| 384 | cc_addrs.remove((self.author, self.email_addr)) |
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| 385 | except ValueError, detail: |
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| 386 | pass |
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[43] | 387 | |
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[299] | 388 | for name,addr in cc_addrs: |
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| 389 | |
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| 390 | ## Prevent mail loop |
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| 391 | # |
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[300] | 392 | #if addr in to_list: |
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[304] | 393 | |
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| 394 | if addr == self.trac_smtp_from: |
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[416] | 395 | self.logger.debug("Skipping %s mail address for CC-field" %(addr)) |
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[299] | 396 | continue |
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[43] | 397 | |
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[299] | 398 | if email_cc: |
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| 399 | email_cc = '%s, %s' %(email_cc, addr) |
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| 400 | else: |
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| 401 | email_cc = addr |
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[96] | 402 | |
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[299] | 403 | if email_cc: |
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[416] | 404 | self.logger.debug('set_reply_fields: %s' %email_cc) |
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[299] | 405 | |
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| 406 | ticket['cc'] = self.email_to_unicode(email_cc) |
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| 407 | |
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[339] | 408 | |
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| 409 | ########## DEBUG functions ########################################################### |
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| 410 | |
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[310] | 411 | def debug_body(self, message_body, tempfile=False): |
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| 412 | if tempfile: |
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| 413 | import tempfile |
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| 414 | body_file = tempfile.mktemp('.email2trac') |
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| 415 | else: |
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[450] | 416 | body_file = os.path.join(self.parameters.tmpdir, 'body.txt') |
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[310] | 417 | |
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[407] | 418 | if self.parameters.dry_run: |
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[331] | 419 | print 'DRY-RUN: not saving body to %s' %(body_file) |
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| 420 | return |
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| 421 | |
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[433] | 422 | print 'writing body to %s' %(body_file) |
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[331] | 423 | fx = open(body_file, 'wb') |
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[310] | 424 | if not message_body: |
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[331] | 425 | message_body = '(None)' |
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[310] | 426 | |
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| 427 | message_body = message_body.encode('utf-8') |
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| 428 | #message_body = unicode(message_body, 'iso-8859-15') |
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| 429 | |
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| 430 | fx.write(message_body) |
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| 431 | fx.close() |
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| 432 | try: |
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| 433 | os.chmod(body_file,S_IRWXU|S_IRWXG|S_IRWXO) |
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| 434 | except OSError: |
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| 435 | pass |
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| 436 | |
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| 437 | def debug_attachments(self, message_parts): |
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[317] | 438 | """ |
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| 439 | """ |
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[409] | 440 | self.logger.debug('function debug_attachments') |
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[317] | 441 | |
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[310] | 442 | n = 0 |
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[331] | 443 | for item in message_parts: |
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[310] | 444 | # Skip inline text parts |
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[331] | 445 | if not isinstance(item, tuple): |
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[310] | 446 | continue |
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| 447 | |
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[331] | 448 | (original, filename, part) = item |
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[310] | 449 | |
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| 450 | n = n + 1 |
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[433] | 451 | print 'part%d: Content-Type: %s' % (n, part.get_content_type()) |
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[379] | 452 | |
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[433] | 453 | s = 'part%d: filename: %s' %(n, filename) |
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[379] | 454 | self.print_unicode(s) |
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| 455 | |
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[348] | 456 | ## Forbidden chars |
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| 457 | # |
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| 458 | filename = filename.replace('\\', '_') |
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| 459 | filename = filename.replace('/', '_') |
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| 460 | |
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| 461 | |
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[450] | 462 | part_file = os.path.join(self.parameters.tmpdir, filename) |
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[433] | 463 | s = 'writing part%d (%s)' % (n,part_file) |
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[379] | 464 | self.print_unicode(s) |
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[331] | 465 | |
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[407] | 466 | if self.parameters.dry_run: |
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[331] | 467 | print 'DRY_RUN: NOT saving attachments' |
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| 468 | continue |
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| 469 | |
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[377] | 470 | part_file = util.text.unicode_quote(part_file) |
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| 471 | |
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[310] | 472 | fx = open(part_file, 'wb') |
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| 473 | text = part.get_payload(decode=1) |
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[331] | 474 | |
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[310] | 475 | if not text: |
---|
| 476 | text = '(None)' |
---|
[331] | 477 | |
---|
[310] | 478 | fx.write(text) |
---|
| 479 | fx.close() |
---|
[331] | 480 | |
---|
[310] | 481 | try: |
---|
| 482 | os.chmod(part_file,S_IRWXU|S_IRWXG|S_IRWXO) |
---|
| 483 | except OSError: |
---|
| 484 | pass |
---|
| 485 | |
---|
[466] | 486 | def save_email_for_debug(self, message, create_tempfile=False): |
---|
[309] | 487 | |
---|
[466] | 488 | if create_tempfile: |
---|
[96] | 489 | import tempfile |
---|
| 490 | msg_file = tempfile.mktemp('.email2trac') |
---|
| 491 | else: |
---|
[173] | 492 | #msg_file = '/var/tmp/msg.txt' |
---|
[450] | 493 | msg_file = os.path.join(self.parameters.tmpdir, 'msg.txt') |
---|
[173] | 494 | |
---|
[407] | 495 | if self.parameters.dry_run: |
---|
[331] | 496 | print 'DRY_RUN: NOT saving email message to %s' %(msg_file) |
---|
| 497 | else: |
---|
[433] | 498 | print 'saving email to %s' %(msg_file) |
---|
[44] | 499 | |
---|
[331] | 500 | fx = open(msg_file, 'wb') |
---|
| 501 | fx.write('%s' % message) |
---|
| 502 | fx.close() |
---|
| 503 | |
---|
| 504 | try: |
---|
| 505 | os.chmod(msg_file,S_IRWXU|S_IRWXG|S_IRWXO) |
---|
| 506 | except OSError: |
---|
| 507 | pass |
---|
| 508 | |
---|
[309] | 509 | message_parts = self.get_message_parts(message) |
---|
| 510 | message_parts = self.unique_attachment_names(message_parts) |
---|
| 511 | body_text = self.body_text(message_parts) |
---|
| 512 | self.debug_body(body_text, True) |
---|
| 513 | self.debug_attachments(message_parts) |
---|
| 514 | |
---|
[339] | 515 | ########## Conversion functions ########################################################### |
---|
| 516 | |
---|
[341] | 517 | def email_to_unicode(self, message_str): |
---|
| 518 | """ |
---|
| 519 | Email has 7 bit ASCII code, convert it to unicode with the charset |
---|
| 520 | that is encoded in 7-bit ASCII code and encode it as utf-8 so Trac |
---|
| 521 | understands it. |
---|
| 522 | """ |
---|
[409] | 523 | self.logger.debug("function email_to_unicode") |
---|
[341] | 524 | |
---|
| 525 | results = email.Header.decode_header(message_str) |
---|
| 526 | |
---|
| 527 | s = None |
---|
| 528 | for text,format in results: |
---|
| 529 | if format: |
---|
| 530 | try: |
---|
| 531 | temp = unicode(text, format) |
---|
| 532 | except UnicodeError, detail: |
---|
| 533 | # This always works |
---|
| 534 | # |
---|
| 535 | temp = unicode(text, 'iso-8859-15') |
---|
| 536 | except LookupError, detail: |
---|
| 537 | #text = 'ERROR: Could not find charset: %s, please install' %format |
---|
| 538 | #temp = unicode(text, 'iso-8859-15') |
---|
| 539 | temp = message_str |
---|
| 540 | |
---|
| 541 | else: |
---|
| 542 | temp = string.strip(text) |
---|
| 543 | temp = unicode(text, 'iso-8859-15') |
---|
| 544 | |
---|
| 545 | if s: |
---|
| 546 | s = '%s %s' %(s, temp) |
---|
| 547 | else: |
---|
| 548 | s = '%s' %temp |
---|
| 549 | |
---|
| 550 | #s = s.encode('utf-8') |
---|
| 551 | return s |
---|
| 552 | |
---|
[288] | 553 | def str_to_dict(self, s): |
---|
[164] | 554 | """ |
---|
[288] | 555 | Transfrom a string of the form [<key>=<value>]+ to dict[<key>] = <value> |
---|
[164] | 556 | """ |
---|
[409] | 557 | self.logger.debug("function str_to_dict") |
---|
[164] | 558 | |
---|
[451] | 559 | fields = string.split(s, self.parameters.subject_field_separator) |
---|
[262] | 560 | |
---|
[164] | 561 | result = dict() |
---|
| 562 | for field in fields: |
---|
| 563 | try: |
---|
[262] | 564 | index, value = string.split(field, '=') |
---|
[169] | 565 | |
---|
| 566 | # We can not change the description of a ticket via the subject |
---|
| 567 | # line. The description is the body of the email |
---|
| 568 | # |
---|
| 569 | if index.lower() in ['description']: |
---|
| 570 | continue |
---|
| 571 | |
---|
[164] | 572 | if value: |
---|
[165] | 573 | result[index.lower()] = value |
---|
[169] | 574 | |
---|
[164] | 575 | except ValueError: |
---|
| 576 | pass |
---|
[165] | 577 | return result |
---|
[167] | 578 | |
---|
[379] | 579 | def print_unicode(self,s): |
---|
| 580 | """ |
---|
| 581 | This function prints unicode strings uif possible else it will quote it |
---|
| 582 | """ |
---|
| 583 | try: |
---|
[408] | 584 | self.logger.debug(s) |
---|
[379] | 585 | except UnicodeEncodeError, detail: |
---|
[408] | 586 | self.logger.debug(util.text.unicode_quote(s)) |
---|
[379] | 587 | |
---|
[339] | 588 | ########## TRAC ticket functions ########################################################### |
---|
| 589 | |
---|
[474] | 590 | def check_permission_participants(self, tkt, action): |
---|
[397] | 591 | """ |
---|
[398] | 592 | Check if the mailer is allowed to update the ticket |
---|
| 593 | """ |
---|
[409] | 594 | self.logger.debug('function check_permission_participants') |
---|
[398] | 595 | |
---|
| 596 | if tkt['reporter'].lower() in [self.author, self.email_addr]: |
---|
[416] | 597 | self.logger.debug('ALLOW, %s is the ticket reporter' %(self.email_addr)) |
---|
[408] | 598 | |
---|
[398] | 599 | return True |
---|
| 600 | |
---|
| 601 | perm = PermissionSystem(self.env) |
---|
[474] | 602 | if perm.check_permission(action, self.author): |
---|
[416] | 603 | self.logger.debug('ALLOW, %s has trac permission to update the ticket' %(self.author)) |
---|
[408] | 604 | |
---|
[398] | 605 | return True |
---|
| 606 | |
---|
| 607 | # Is the updater in the CC? |
---|
| 608 | try: |
---|
| 609 | cc_list = tkt['cc'].split(',') |
---|
| 610 | for cc in cc_list: |
---|
| 611 | if self.email_addr.lower() in cc.strip(): |
---|
[416] | 612 | self.logger.debug('ALLOW, %s is in the CC' %(self.email_addr)) |
---|
[398] | 613 | |
---|
| 614 | return True |
---|
| 615 | |
---|
| 616 | except KeyError: |
---|
[474] | 617 | pass |
---|
[398] | 618 | |
---|
[474] | 619 | return False |
---|
| 620 | |
---|
[398] | 621 | def check_permission(self, tkt, action): |
---|
| 622 | """ |
---|
[397] | 623 | check if the reporter has the right permission for the action: |
---|
| 624 | - TICKET_CREATE |
---|
| 625 | - TICKET_MODIFY |
---|
[474] | 626 | - TICKET_APPEND |
---|
| 627 | - TICKET_CHGPROP |
---|
[397] | 628 | |
---|
| 629 | There are three models: |
---|
| 630 | - None : no checking at all |
---|
| 631 | - trac : check the permission via trac permission model |
---|
| 632 | - email2trac: .... |
---|
| 633 | """ |
---|
[409] | 634 | self.logger.debug("function check_permission") |
---|
[397] | 635 | |
---|
[441] | 636 | if self.parameters.ticket_permission_system in ['trac']: |
---|
[398] | 637 | |
---|
[397] | 638 | perm = PermissionSystem(self.env) |
---|
| 639 | if perm.check_permission(action, self.author): |
---|
| 640 | return True |
---|
| 641 | else: |
---|
| 642 | return False |
---|
[398] | 643 | |
---|
[441] | 644 | elif self.parameters.ticket_permission_system in ['update_restricted_to_participants']: |
---|
[474] | 645 | return (self.check_permission_participants(tkt, action)) |
---|
[398] | 646 | |
---|
[477] | 647 | ## Default is to allow everybody ticket updates and ticket creation |
---|
| 648 | # |
---|
[397] | 649 | else: |
---|
| 650 | return True |
---|
| 651 | |
---|
| 652 | |
---|
[476] | 653 | def update_ticket_fields(self, ticket, user_dict, new=None): |
---|
[202] | 654 | """ |
---|
| 655 | This will update the ticket fields. It will check if the |
---|
| 656 | given fields are known and if the right values are specified |
---|
| 657 | It will only update the ticket field value: |
---|
[169] | 658 | - If the field is known |
---|
[202] | 659 | - If the value supplied is valid for the ticket field. |
---|
| 660 | If not then there are two options: |
---|
[474] | 661 | 1) Skip the value (new_ticket=None) |
---|
| 662 | 2) Set default value for field (new_ticket=1) |
---|
[169] | 663 | """ |
---|
[409] | 664 | self.logger.debug("function update_ticket_fields") |
---|
[169] | 665 | |
---|
[474] | 666 | ## Check only permission model on ticket updates |
---|
| 667 | # |
---|
[476] | 668 | if not new: |
---|
[474] | 669 | if self.parameters.ticket_permission_system: |
---|
| 670 | if not self.check_permission(ticket, 'TICKET_CHGPROP'): |
---|
| 671 | self.logger.info('Reporter: %s has no permission to change ticket properties' %self.author) |
---|
| 672 | return False |
---|
| 673 | |
---|
[477] | 674 | ## Build a system dictionary from the ticket fields |
---|
| 675 | # with field as index and option as value |
---|
[169] | 676 | # |
---|
| 677 | sys_dict = dict() |
---|
| 678 | for field in ticket.fields: |
---|
[167] | 679 | try: |
---|
[169] | 680 | sys_dict[field['name']] = field['options'] |
---|
| 681 | |
---|
[167] | 682 | except KeyError: |
---|
[169] | 683 | sys_dict[field['name']] = None |
---|
[167] | 684 | pass |
---|
[169] | 685 | |
---|
[301] | 686 | ## Check user supplied fields an compare them with the |
---|
[477] | 687 | # system one's |
---|
[169] | 688 | # |
---|
| 689 | for field,value in user_dict.items(): |
---|
[408] | 690 | if self.parameters.debug: |
---|
[433] | 691 | s = 'user_field\t %s = %s' %(field,value) |
---|
[379] | 692 | self.print_unicode(s) |
---|
[169] | 693 | |
---|
[301] | 694 | ## To prevent mail loop |
---|
| 695 | # |
---|
| 696 | if field == 'cc': |
---|
| 697 | |
---|
| 698 | cc_list = user_dict['cc'].split(',') |
---|
| 699 | |
---|
[304] | 700 | if self.trac_smtp_from in cc_list: |
---|
[433] | 701 | self.logger.debug('MAIL LOOP: %s is not allowed as CC address' %(self.trac_smtp_from)) |
---|
[408] | 702 | |
---|
[304] | 703 | cc_list.remove(self.trac_smtp_from) |
---|
[301] | 704 | |
---|
| 705 | value = ','.join(cc_list) |
---|
| 706 | |
---|
| 707 | |
---|
[169] | 708 | if sys_dict.has_key(field): |
---|
| 709 | |
---|
[477] | 710 | ## Check if value is an allowed system option, if TypeError then |
---|
| 711 | # every value is allowed |
---|
[169] | 712 | # |
---|
| 713 | try: |
---|
| 714 | if value in sys_dict[field]: |
---|
| 715 | ticket[field] = value |
---|
[202] | 716 | else: |
---|
[477] | 717 | ## Must we set a default if value is not allowed |
---|
[202] | 718 | # |
---|
[476] | 719 | if new: |
---|
[202] | 720 | value = self.get_config('ticket', 'default_%s' %(field) ) |
---|
[169] | 721 | |
---|
| 722 | except TypeError: |
---|
[345] | 723 | pass |
---|
| 724 | |
---|
| 725 | ## Only set if we have a value |
---|
| 726 | # |
---|
| 727 | if value: |
---|
[169] | 728 | ticket[field] = value |
---|
[202] | 729 | |
---|
[408] | 730 | if self.parameters.debug: |
---|
[379] | 731 | s = 'ticket_field\t %s = %s' %(field, ticket[field]) |
---|
| 732 | self.print_unicode(s) |
---|
[345] | 733 | |
---|
[260] | 734 | def ticket_update(self, m, id, spam): |
---|
[78] | 735 | """ |
---|
[79] | 736 | If the current email is a reply to an existing ticket, this function |
---|
| 737 | will append the contents of this email to that ticket, instead of |
---|
| 738 | creating a new one. |
---|
[78] | 739 | """ |
---|
[409] | 740 | self.logger.debug("function ticket_update") |
---|
[202] | 741 | |
---|
[456] | 742 | if not self.parameters.ticket_update: |
---|
| 743 | self.logger.debug("ticket_update disabled") |
---|
| 744 | return False |
---|
| 745 | |
---|
[477] | 746 | ## Must we update ticket fields |
---|
[164] | 747 | # |
---|
[220] | 748 | update_fields = dict() |
---|
[165] | 749 | try: |
---|
[260] | 750 | id, keywords = string.split(id, '?') |
---|
[262] | 751 | |
---|
[220] | 752 | update_fields = self.str_to_dict(keywords) |
---|
[165] | 753 | |
---|
[477] | 754 | ## Strip '#' |
---|
[165] | 755 | # |
---|
[260] | 756 | self.id = int(id[1:]) |
---|
[165] | 757 | |
---|
[260] | 758 | except ValueError: |
---|
[390] | 759 | |
---|
[477] | 760 | ## Strip '#' |
---|
[165] | 761 | # |
---|
[362] | 762 | self.id = int(id[1:]) |
---|
[164] | 763 | |
---|
[456] | 764 | self.logger.debug("ticket_update id %s" %id) |
---|
[71] | 765 | |
---|
[477] | 766 | ## When is the change committed |
---|
[194] | 767 | # |
---|
[386] | 768 | if self.VERSION < 0.11: |
---|
| 769 | when = int(time.time()) |
---|
| 770 | else: |
---|
[431] | 771 | when = datetime.now(util.datefmt.utc) |
---|
[77] | 772 | |
---|
[172] | 773 | try: |
---|
[253] | 774 | tkt = Ticket(self.env, self.id, self.db) |
---|
[390] | 775 | |
---|
[172] | 776 | except util.TracError, detail: |
---|
[390] | 777 | |
---|
[477] | 778 | ## Not a valid ticket |
---|
| 779 | # |
---|
[253] | 780 | self.id = None |
---|
[172] | 781 | return False |
---|
[126] | 782 | |
---|
[477] | 783 | ## Check the permission of the reporter |
---|
[398] | 784 | # |
---|
[441] | 785 | if self.parameters.ticket_permission_system: |
---|
[474] | 786 | if not self.check_permission(tkt, 'TICKET_APPEND'): |
---|
| 787 | self.logger.info('Reporter: %s has no permission to add comments or attachments to tickets' %self.author) |
---|
[398] | 788 | return False |
---|
| 789 | |
---|
[468] | 790 | ## How many changes has this ticket |
---|
| 791 | # |
---|
[486] | 792 | # cnum = len(tkt.get_changelog()) |
---|
| 793 | grouped = TicketModule(self.env).grouped_changelog_entries(tkt, self.db) |
---|
| 794 | cnum = sum(1 for e in grouped) + 1 |
---|
[288] | 795 | |
---|
[486] | 796 | |
---|
[468] | 797 | ## reopen the ticket if it is was closed |
---|
| 798 | # We must use the ticket workflow framework |
---|
[220] | 799 | # |
---|
[469] | 800 | if self.parameters.email_triggers_workflow and (self.VERSION >= 0.11): |
---|
[220] | 801 | |
---|
[469] | 802 | self.logger.debug('Workflow ticket update fields: ') |
---|
[257] | 803 | |
---|
[469] | 804 | from trac.ticket.default_workflow import ConfigurableTicketWorkflow |
---|
| 805 | from trac.test import Mock, MockPerm |
---|
[468] | 806 | |
---|
[469] | 807 | req = Mock(authname=self.author, perm=MockPerm(), args={}) |
---|
| 808 | try: |
---|
[468] | 809 | workflow = self.parameters['workflow_%s' %tkt['status']] |
---|
[469] | 810 | except KeyError: |
---|
[468] | 811 | ## fallback for compability (Will be deprecated) |
---|
| 812 | # |
---|
[469] | 813 | if tkt['status'] in ['closed']: |
---|
| 814 | workflow = self.parameters.workflow |
---|
| 815 | else: |
---|
| 816 | workflow = None |
---|
[468] | 817 | |
---|
[469] | 818 | controller = ConfigurableTicketWorkflow(self.env) |
---|
| 819 | #print controller.actions |
---|
| 820 | #print controller.actions.keys() |
---|
| 821 | #print controller.get_ticket_actions(req, tkt) |
---|
| 822 | #print controller.actions[workflow] |
---|
| 823 | #print controller.actions[workflow]['permissions'] is a list |
---|
| 824 | |
---|
[468] | 825 | if workflow: |
---|
[257] | 826 | |
---|
[469] | 827 | if self.parameters.ticket_permission_system: |
---|
[257] | 828 | |
---|
[469] | 829 | if self.check_permission(tkt, controller.actions[workflow]['permissions'][0]): |
---|
| 830 | fields = controller.get_ticket_changes(req, tkt, workflow) |
---|
| 831 | else: |
---|
| 832 | fields = dict() |
---|
| 833 | self.logger.info('Reporter: %s has no permission to trigger workflow' %self.author) |
---|
[257] | 834 | |
---|
[469] | 835 | else: |
---|
| 836 | fields = controller.get_ticket_changes(req, tkt, workflow) |
---|
[257] | 837 | |
---|
| 838 | for key in fields.keys(): |
---|
[416] | 839 | self.logger.debug('\t %s : %s' %(key, fields[key])) |
---|
[257] | 840 | tkt[key] = fields[key] |
---|
| 841 | |
---|
[469] | 842 | ## Old pre 0.11 situation |
---|
| 843 | # |
---|
| 844 | elif self.parameters.email_triggers_workflow: |
---|
[470] | 845 | |
---|
[469] | 846 | self.logger.debug('email triggers workflow pre trac 0.11') |
---|
[470] | 847 | |
---|
[469] | 848 | if tkt['status'] in ['closed']: |
---|
[257] | 849 | tkt['status'] = 'reopened' |
---|
| 850 | tkt['resolution'] = '' |
---|
| 851 | |
---|
[469] | 852 | else: |
---|
| 853 | self.logger.debug('email triggers workflow disabled') |
---|
| 854 | |
---|
| 855 | ## Must we update some ticket fields properties via subjectline |
---|
[172] | 856 | # |
---|
[220] | 857 | if update_fields: |
---|
| 858 | self.update_ticket_fields(tkt, update_fields) |
---|
[166] | 859 | |
---|
[236] | 860 | message_parts = self.get_message_parts(m) |
---|
[253] | 861 | message_parts = self.unique_attachment_names(message_parts) |
---|
[210] | 862 | |
---|
[477] | 863 | ## Must we update some ticket fields properties via body_text |
---|
[309] | 864 | # |
---|
| 865 | if self.properties: |
---|
| 866 | self.update_ticket_fields(tkt, self.properties) |
---|
| 867 | |
---|
[436] | 868 | if self.parameters.email_header: |
---|
[236] | 869 | message_parts.insert(0, self.email_header_txt(m)) |
---|
[76] | 870 | |
---|
[236] | 871 | body_text = self.body_text(message_parts) |
---|
| 872 | |
---|
[401] | 873 | error_with_attachments = self.attach_attachments(message_parts) |
---|
[348] | 874 | |
---|
[309] | 875 | if body_text.strip() or update_fields or self.properties: |
---|
[407] | 876 | if self.parameters.dry_run: |
---|
[288] | 877 | print 'DRY_RUN: tkt.save_changes(self.author, body_text, ticket_change_number) ', self.author, cnum |
---|
[250] | 878 | else: |
---|
[348] | 879 | if error_with_attachments: |
---|
| 880 | body_text = '%s\\%s' %(error_with_attachments, body_text) |
---|
[431] | 881 | self.logger.debug('tkt.save_changes(%s, %d)' %(self.author, cnum)) |
---|
[288] | 882 | tkt.save_changes(self.author, body_text, when, None, str(cnum)) |
---|
| 883 | |
---|
[219] | 884 | |
---|
[392] | 885 | if not spam: |
---|
[253] | 886 | self.notify(tkt, False, when) |
---|
[72] | 887 | |
---|
[71] | 888 | return True |
---|
| 889 | |
---|
[202] | 890 | def set_ticket_fields(self, ticket): |
---|
[77] | 891 | """ |
---|
[202] | 892 | set the ticket fields to value specified |
---|
| 893 | - /etc/email2trac.conf with <prefix>_<field> |
---|
| 894 | - trac default values, trac.ini |
---|
| 895 | """ |
---|
[410] | 896 | self.logger.debug('function set_ticket_fields') |
---|
| 897 | |
---|
[202] | 898 | user_dict = dict() |
---|
| 899 | |
---|
| 900 | for field in ticket.fields: |
---|
| 901 | |
---|
| 902 | name = field['name'] |
---|
| 903 | |
---|
[335] | 904 | ## default trac value |
---|
[202] | 905 | # |
---|
[233] | 906 | if not field.get('custom'): |
---|
| 907 | value = self.get_config('ticket', 'default_%s' %(name) ) |
---|
[472] | 908 | if (name in ['resolution']) and (value in ['fixed']): |
---|
| 909 | value = None |
---|
[233] | 910 | else: |
---|
[345] | 911 | ## Else we get the default value for reporter |
---|
| 912 | # |
---|
[233] | 913 | value = field.get('value') |
---|
| 914 | options = field.get('options') |
---|
[345] | 915 | |
---|
[335] | 916 | if value and options and (value not in options): |
---|
[345] | 917 | value = options[int(value)] |
---|
| 918 | |
---|
[408] | 919 | if self.parameters.debug: |
---|
[416] | 920 | s = 'trac[%s] = %s' %(name, value) |
---|
[379] | 921 | self.print_unicode(s) |
---|
[202] | 922 | |
---|
[335] | 923 | ## email2trac.conf settings |
---|
| 924 | # |
---|
[472] | 925 | prefix = self.parameters.ticket_prefix |
---|
[202] | 926 | try: |
---|
[206] | 927 | value = self.parameters['%s_%s' %(prefix, name)] |
---|
[467] | 928 | if self.parameters.debug: |
---|
[416] | 929 | s = 'email2trac[%s] = %s ' %(name, value) |
---|
[379] | 930 | self.print_unicode(s) |
---|
[202] | 931 | |
---|
| 932 | except KeyError, detail: |
---|
| 933 | pass |
---|
| 934 | |
---|
[345] | 935 | if value: |
---|
| 936 | user_dict[name] = value |
---|
[472] | 937 | if self.parameters.debug: |
---|
| 938 | s = 'used %s = %s' %(name, value) |
---|
| 939 | self.print_unicode(s) |
---|
[202] | 940 | |
---|
[476] | 941 | self.update_ticket_fields(ticket, user_dict, new=1) |
---|
[202] | 942 | |
---|
[352] | 943 | if 'status' not in user_dict.keys(): |
---|
| 944 | ticket['status'] = 'new' |
---|
[202] | 945 | |
---|
| 946 | |
---|
[356] | 947 | def ticket_update_by_subject(self, subject): |
---|
| 948 | """ |
---|
| 949 | This list of Re: prefixes is probably incomplete. Taken from |
---|
| 950 | wikipedia. Here is how the subject is matched |
---|
| 951 | - Re: <subject> |
---|
| 952 | - Re: (<Mail list label>:)+ <subject> |
---|
[202] | 953 | |
---|
[356] | 954 | So we must have the last column |
---|
| 955 | """ |
---|
[409] | 956 | self.logger.debug('function ticket_update_by_subject') |
---|
[356] | 957 | |
---|
| 958 | matched_id = None |
---|
[444] | 959 | if self.parameters.ticket_update and self.parameters.ticket_update_by_subject: |
---|
[356] | 960 | |
---|
| 961 | SUBJECT_RE = re.compile(r'^(RE|AW|VS|SV):(.*:)*\s*(.*)', re.IGNORECASE) |
---|
| 962 | result = SUBJECT_RE.search(subject) |
---|
| 963 | |
---|
| 964 | if result: |
---|
[477] | 965 | ## This is a reply |
---|
| 966 | # |
---|
[356] | 967 | orig_subject = result.group(3) |
---|
| 968 | |
---|
[416] | 969 | self.logger.debug('subject search string: %s' %(orig_subject)) |
---|
[356] | 970 | |
---|
| 971 | cursor = self.db.cursor() |
---|
| 972 | summaries = [orig_subject, '%%: %s' % orig_subject] |
---|
| 973 | |
---|
[477] | 974 | ## Convert days to seconds |
---|
| 975 | # |
---|
[360] | 976 | lookback = int(time.mktime(time.gmtime())) - \ |
---|
[445] | 977 | self.parameters.ticket_update_by_subject_lookback * 24 * 3600 |
---|
[356] | 978 | |
---|
[360] | 979 | |
---|
[356] | 980 | for summary in summaries: |
---|
[416] | 981 | self.logger.debug('Looking for summary matching: "%s"' % summary) |
---|
[408] | 982 | |
---|
[356] | 983 | sql = """SELECT id FROM ticket |
---|
| 984 | WHERE changetime >= %s AND summary LIKE %s |
---|
| 985 | ORDER BY changetime DESC""" |
---|
| 986 | cursor.execute(sql, [lookback, summary.strip()]) |
---|
| 987 | |
---|
| 988 | for row in cursor: |
---|
| 989 | (matched_id,) = row |
---|
[408] | 990 | |
---|
[416] | 991 | self.logger.debug('Found matching ticket id: %d' % matched_id) |
---|
[408] | 992 | |
---|
[356] | 993 | break |
---|
| 994 | |
---|
| 995 | if matched_id: |
---|
[366] | 996 | matched_id = '#%d' % matched_id |
---|
[356] | 997 | return matched_id |
---|
| 998 | |
---|
| 999 | return matched_id |
---|
| 1000 | |
---|
| 1001 | |
---|
[262] | 1002 | def new_ticket(self, msg, subject, spam, set_fields = None): |
---|
[202] | 1003 | """ |
---|
[77] | 1004 | Create a new ticket |
---|
| 1005 | """ |
---|
[409] | 1006 | self.logger.debug('function new_ticket') |
---|
[250] | 1007 | |
---|
[41] | 1008 | tkt = Ticket(self.env) |
---|
[326] | 1009 | |
---|
| 1010 | self.set_reply_fields(tkt, msg) |
---|
| 1011 | |
---|
[202] | 1012 | self.set_ticket_fields(tkt) |
---|
| 1013 | |
---|
[477] | 1014 | ## Check the permission of the reporter |
---|
[397] | 1015 | # |
---|
[441] | 1016 | if self.parameters.ticket_permission_system: |
---|
[398] | 1017 | if not self.check_permission(tkt, 'TICKET_CREATE'): |
---|
[409] | 1018 | self.logger.info('Reporter: %s has no permission to create tickets' %self.author) |
---|
[397] | 1019 | return False |
---|
| 1020 | |
---|
[477] | 1021 | ## Old style setting for component, will be removed |
---|
[202] | 1022 | # |
---|
[204] | 1023 | if spam: |
---|
| 1024 | tkt['component'] = 'Spam' |
---|
| 1025 | |
---|
[206] | 1026 | elif self.parameters.has_key('component'): |
---|
| 1027 | tkt['component'] = self.parameters['component'] |
---|
[201] | 1028 | |
---|
[22] | 1029 | if not msg['Subject']: |
---|
[151] | 1030 | tkt['summary'] = u'(No subject)' |
---|
[22] | 1031 | else: |
---|
[264] | 1032 | tkt['summary'] = subject |
---|
[22] | 1033 | |
---|
| 1034 | |
---|
[262] | 1035 | if set_fields: |
---|
| 1036 | rest, keywords = string.split(set_fields, '?') |
---|
| 1037 | |
---|
| 1038 | if keywords: |
---|
| 1039 | update_fields = self.str_to_dict(keywords) |
---|
| 1040 | self.update_ticket_fields(tkt, update_fields) |
---|
| 1041 | |
---|
[296] | 1042 | |
---|
[236] | 1043 | message_parts = self.get_message_parts(msg) |
---|
[309] | 1044 | |
---|
[477] | 1045 | ## Must we update some ticket fields properties via body_text |
---|
[309] | 1046 | # |
---|
| 1047 | if self.properties: |
---|
| 1048 | self.update_ticket_fields(tkt, self.properties) |
---|
| 1049 | |
---|
[236] | 1050 | message_parts = self.unique_attachment_names(message_parts) |
---|
| 1051 | |
---|
[477] | 1052 | ## produce e-mail like header |
---|
[436] | 1053 | # |
---|
| 1054 | head = '' |
---|
| 1055 | if self.parameters.email_header: |
---|
| 1056 | head = self.email_header_txt(msg) |
---|
| 1057 | message_parts.insert(0, head) |
---|
[236] | 1058 | |
---|
| 1059 | body_text = self.body_text(message_parts) |
---|
[45] | 1060 | |
---|
[236] | 1061 | tkt['description'] = body_text |
---|
[90] | 1062 | |
---|
[477] | 1063 | ## When is the change committed |
---|
[431] | 1064 | # |
---|
| 1065 | if self.VERSION < 0.11: |
---|
| 1066 | when = int(time.time()) |
---|
| 1067 | else: |
---|
| 1068 | when = datetime.now(util.datefmt.utc) |
---|
[45] | 1069 | |
---|
[408] | 1070 | if self.parameters.dry_run: |
---|
| 1071 | print 'DRY_RUN: tkt.insert()' |
---|
| 1072 | else: |
---|
[253] | 1073 | self.id = tkt.insert() |
---|
[273] | 1074 | |
---|
[90] | 1075 | changed = False |
---|
| 1076 | comment = '' |
---|
[77] | 1077 | |
---|
[477] | 1078 | ## some routines in trac are dependend on ticket id |
---|
| 1079 | # like alternate notify template |
---|
[273] | 1080 | # |
---|
[438] | 1081 | if self.parameters.alternate_notify_template: |
---|
[274] | 1082 | tkt['id'] = self.id |
---|
[273] | 1083 | changed = True |
---|
| 1084 | |
---|
[295] | 1085 | ## Rewrite the description if we have mailto enabled |
---|
[45] | 1086 | # |
---|
[434] | 1087 | if self.parameters.mailto_link: |
---|
[100] | 1088 | changed = True |
---|
[142] | 1089 | comment = u'\nadded mailto line\n' |
---|
[343] | 1090 | mailto = self.html_mailto_link( m['Subject']) |
---|
[253] | 1091 | |
---|
[213] | 1092 | tkt['description'] = u'%s\r\n%s%s\r\n' \ |
---|
[142] | 1093 | %(head, mailto, body_text) |
---|
[295] | 1094 | |
---|
| 1095 | ## Save the attachments to the ticket |
---|
| 1096 | # |
---|
[340] | 1097 | error_with_attachments = self.attach_attachments(message_parts) |
---|
[295] | 1098 | |
---|
[319] | 1099 | if error_with_attachments: |
---|
| 1100 | changed = True |
---|
| 1101 | comment = '%s\n%s\n' %(comment, error_with_attachments) |
---|
[45] | 1102 | |
---|
[90] | 1103 | if changed: |
---|
[408] | 1104 | if self.parameters.dry_run: |
---|
[344] | 1105 | print 'DRY_RUN: tkt.save_changes(%s, comment) real reporter = %s' %( tkt['reporter'], self.author) |
---|
[201] | 1106 | else: |
---|
[344] | 1107 | tkt.save_changes(tkt['reporter'], comment) |
---|
[201] | 1108 | #print tkt.get_changelog(self.db, when) |
---|
[90] | 1109 | |
---|
[392] | 1110 | if not spam: |
---|
[253] | 1111 | self.notify(tkt, True) |
---|
[45] | 1112 | |
---|
[260] | 1113 | |
---|
[342] | 1114 | def attach_attachments(self, message_parts, update=False): |
---|
| 1115 | ''' |
---|
| 1116 | save any attachments as files in the ticket's directory |
---|
| 1117 | ''' |
---|
[409] | 1118 | self.logger.debug('function attach_attachments()') |
---|
[342] | 1119 | |
---|
[407] | 1120 | if self.parameters.dry_run: |
---|
[342] | 1121 | print "DRY_RUN: no attachments attached to tickets" |
---|
| 1122 | return '' |
---|
| 1123 | |
---|
| 1124 | count = 0 |
---|
| 1125 | |
---|
[477] | 1126 | ## Get Maxium attachment size |
---|
[342] | 1127 | # |
---|
| 1128 | max_size = int(self.get_config('attachment', 'max_size')) |
---|
| 1129 | status = None |
---|
| 1130 | |
---|
| 1131 | for item in message_parts: |
---|
[477] | 1132 | ## Skip body parts |
---|
| 1133 | # |
---|
[342] | 1134 | if not isinstance(item, tuple): |
---|
| 1135 | continue |
---|
| 1136 | |
---|
| 1137 | (original, filename, part) = item |
---|
[477] | 1138 | |
---|
| 1139 | ## We have to determine the size so we use this temporary solution. we must escape it |
---|
| 1140 | # else we get UnicodeErrors. |
---|
[342] | 1141 | # |
---|
[450] | 1142 | path, fd = util.create_unique_file(os.path.join(self.parameters.tmpdir, util.text.unicode_quote(filename))) |
---|
[342] | 1143 | text = part.get_payload(decode=1) |
---|
| 1144 | if not text: |
---|
| 1145 | text = '(None)' |
---|
| 1146 | fd.write(text) |
---|
| 1147 | fd.close() |
---|
| 1148 | |
---|
[477] | 1149 | ## get the file_size |
---|
[342] | 1150 | # |
---|
| 1151 | stats = os.lstat(path) |
---|
[433] | 1152 | file_size = stats[ST_SIZE] |
---|
[342] | 1153 | |
---|
[477] | 1154 | ## Check if the attachment size is allowed |
---|
[342] | 1155 | # |
---|
| 1156 | if (max_size != -1) and (file_size > max_size): |
---|
| 1157 | status = '%s\nFile %s is larger then allowed attachment size (%d > %d)\n\n' \ |
---|
| 1158 | %(status, original, file_size, max_size) |
---|
| 1159 | |
---|
| 1160 | os.unlink(path) |
---|
| 1161 | continue |
---|
| 1162 | else: |
---|
| 1163 | count = count + 1 |
---|
| 1164 | |
---|
[477] | 1165 | ## Insert the attachment |
---|
[342] | 1166 | # |
---|
| 1167 | fd = open(path, 'rb') |
---|
[359] | 1168 | if self.system == 'discussion': |
---|
| 1169 | att = attachment.Attachment(self.env, 'discussion', 'topic/%s' |
---|
| 1170 | % (self.id,)) |
---|
| 1171 | else: |
---|
[431] | 1172 | self.logger.debug('Attach %s to ticket %d' %(util.text.unicode_quote(filename), self.id)) |
---|
[359] | 1173 | att = attachment.Attachment(self.env, 'ticket', self.id) |
---|
| 1174 | |
---|
[477] | 1175 | ## This will break the ticket_update system, the body_text is vaporized |
---|
| 1176 | # ;-( |
---|
[342] | 1177 | # |
---|
| 1178 | if not update: |
---|
| 1179 | att.author = self.author |
---|
| 1180 | att.description = self.email_to_unicode('Added by email2trac') |
---|
| 1181 | |
---|
[348] | 1182 | try: |
---|
[431] | 1183 | self.logger.debug('Insert atachment') |
---|
[348] | 1184 | att.insert(filename, fd, file_size) |
---|
| 1185 | except OSError, detail: |
---|
[431] | 1186 | self.logger.info('%s\nFilename %s could not be saved, problem: %s' %(status, filename, detail)) |
---|
[348] | 1187 | status = '%s\nFilename %s could not be saved, problem: %s' %(status, filename, detail) |
---|
[342] | 1188 | |
---|
[477] | 1189 | ## Remove the created temporary filename |
---|
[342] | 1190 | # |
---|
| 1191 | fd.close() |
---|
| 1192 | os.unlink(path) |
---|
| 1193 | |
---|
| 1194 | ## return error |
---|
| 1195 | # |
---|
| 1196 | return status |
---|
| 1197 | |
---|
[359] | 1198 | ########## Fullblog functions ################################################# |
---|
[339] | 1199 | |
---|
[260] | 1200 | def blog(self, id): |
---|
| 1201 | """ |
---|
| 1202 | The blog create/update function |
---|
| 1203 | """ |
---|
[477] | 1204 | ## import the modules |
---|
[260] | 1205 | # |
---|
| 1206 | from tracfullblog.core import FullBlogCore |
---|
[312] | 1207 | from tracfullblog.model import BlogPost, BlogComment |
---|
| 1208 | from trac.test import Mock, MockPerm |
---|
[260] | 1209 | |
---|
[477] | 1210 | ## instantiate blog core |
---|
| 1211 | # |
---|
[260] | 1212 | blog = FullBlogCore(self.env) |
---|
[312] | 1213 | req = Mock(authname='anonymous', perm=MockPerm(), args={}) |
---|
| 1214 | |
---|
[260] | 1215 | if id: |
---|
| 1216 | |
---|
[477] | 1217 | ## update blog |
---|
[260] | 1218 | # |
---|
[268] | 1219 | comment = BlogComment(self.env, id) |
---|
[260] | 1220 | comment.author = self.author |
---|
[312] | 1221 | |
---|
| 1222 | message_parts = self.get_message_parts(m) |
---|
| 1223 | comment.comment = self.body_text(message_parts) |
---|
| 1224 | |
---|
[260] | 1225 | blog.create_comment(req, comment) |
---|
| 1226 | |
---|
| 1227 | else: |
---|
[477] | 1228 | ## create blog |
---|
[260] | 1229 | # |
---|
| 1230 | import time |
---|
| 1231 | post = BlogPost(self.env, 'blog_'+time.strftime("%Y%m%d%H%M%S", time.gmtime())) |
---|
| 1232 | |
---|
| 1233 | #post = BlogPost(self.env, blog._get_default_postname(self.env)) |
---|
| 1234 | |
---|
| 1235 | post.author = self.author |
---|
| 1236 | post.title = self.email_to_unicode(m['Subject']) |
---|
[312] | 1237 | |
---|
| 1238 | message_parts = self.get_message_parts(m) |
---|
| 1239 | post.body = self.body_text(message_parts) |
---|
[260] | 1240 | |
---|
| 1241 | blog.create_post(req, post, self.author, u'Created by email2trac', False) |
---|
| 1242 | |
---|
| 1243 | |
---|
[359] | 1244 | ########## Discussion functions ############################################## |
---|
[342] | 1245 | |
---|
[359] | 1246 | def discussion_topic(self, content, subject): |
---|
[342] | 1247 | |
---|
[477] | 1248 | ## Import modules. |
---|
| 1249 | # |
---|
[359] | 1250 | from tracdiscussion.api import DiscussionApi |
---|
| 1251 | from trac.util.datefmt import to_timestamp, utc |
---|
| 1252 | |
---|
[416] | 1253 | self.logger.debug('Creating a new topic in forum:', self.id) |
---|
[359] | 1254 | |
---|
[477] | 1255 | ## Get dissussion API component. |
---|
| 1256 | # |
---|
[359] | 1257 | api = self.env[DiscussionApi] |
---|
| 1258 | context = self._create_context(content, subject) |
---|
| 1259 | |
---|
[477] | 1260 | ## Get forum for new topic. |
---|
| 1261 | # |
---|
[359] | 1262 | forum = api.get_forum(context, self.id) |
---|
| 1263 | |
---|
[416] | 1264 | if not forum: |
---|
| 1265 | self.logger.error("ERROR: Replied forum doesn't exist") |
---|
[359] | 1266 | |
---|
[477] | 1267 | ## Prepare topic. |
---|
| 1268 | # |
---|
[359] | 1269 | topic = {'forum' : forum['id'], |
---|
| 1270 | 'subject' : context.subject, |
---|
| 1271 | 'time': to_timestamp(datetime.now(utc)), |
---|
| 1272 | 'author' : self.author, |
---|
| 1273 | 'subscribers' : [self.email_addr], |
---|
| 1274 | 'body' : self.body_text(context.content_parts)} |
---|
| 1275 | |
---|
[477] | 1276 | ## Add topic to DB and commit it. |
---|
| 1277 | # |
---|
[359] | 1278 | self._add_topic(api, context, topic) |
---|
| 1279 | self.db.commit() |
---|
| 1280 | |
---|
| 1281 | def discussion_topic_reply(self, content, subject): |
---|
| 1282 | |
---|
[477] | 1283 | ## Import modules. |
---|
| 1284 | # |
---|
[359] | 1285 | from tracdiscussion.api import DiscussionApi |
---|
| 1286 | from trac.util.datefmt import to_timestamp, utc |
---|
| 1287 | |
---|
[416] | 1288 | self.logger.debug('Replying to discussion topic', self.id) |
---|
[359] | 1289 | |
---|
[477] | 1290 | ## Get dissussion API component. |
---|
| 1291 | # |
---|
[359] | 1292 | api = self.env[DiscussionApi] |
---|
| 1293 | context = self._create_context(content, subject) |
---|
| 1294 | |
---|
[477] | 1295 | ## Get replied topic. |
---|
| 1296 | # |
---|
[359] | 1297 | topic = api.get_topic(context, self.id) |
---|
| 1298 | |
---|
[416] | 1299 | if not topic: |
---|
| 1300 | self.logger.error("ERROR: Replied topic doesn't exist") |
---|
[359] | 1301 | |
---|
[477] | 1302 | ## Prepare message. |
---|
| 1303 | # |
---|
[359] | 1304 | message = {'forum' : topic['forum'], |
---|
| 1305 | 'topic' : topic['id'], |
---|
| 1306 | 'replyto' : -1, |
---|
| 1307 | 'time' : to_timestamp(datetime.now(utc)), |
---|
| 1308 | 'author' : self.author, |
---|
| 1309 | 'body' : self.body_text(context.content_parts)} |
---|
| 1310 | |
---|
[477] | 1311 | ## Add message to DB and commit it. |
---|
| 1312 | # |
---|
[359] | 1313 | self._add_message(api, context, message) |
---|
| 1314 | self.db.commit() |
---|
| 1315 | |
---|
| 1316 | def discussion_message_reply(self, content, subject): |
---|
| 1317 | |
---|
[477] | 1318 | ## Import modules. |
---|
| 1319 | # |
---|
[359] | 1320 | from tracdiscussion.api import DiscussionApi |
---|
| 1321 | from trac.util.datefmt import to_timestamp, utc |
---|
| 1322 | |
---|
[433] | 1323 | self.loggger.debug('Replying to discussion message', self.id) |
---|
[359] | 1324 | |
---|
[477] | 1325 | ## Get dissussion API component. |
---|
| 1326 | # |
---|
[359] | 1327 | api = self.env[DiscussionApi] |
---|
| 1328 | context = self._create_context(content, subject) |
---|
| 1329 | |
---|
[477] | 1330 | ## Get replied message. |
---|
| 1331 | # |
---|
[359] | 1332 | message = api.get_message(context, self.id) |
---|
| 1333 | |
---|
[416] | 1334 | if not message: |
---|
| 1335 | self.logger.error("ERROR: Replied message doesn't exist") |
---|
[359] | 1336 | |
---|
[477] | 1337 | ## Prepare message. |
---|
| 1338 | # |
---|
[359] | 1339 | message = {'forum' : message['forum'], |
---|
| 1340 | 'topic' : message['topic'], |
---|
| 1341 | 'replyto' : message['id'], |
---|
| 1342 | 'time' : to_timestamp(datetime.now(utc)), |
---|
| 1343 | 'author' : self.author, |
---|
| 1344 | 'body' : self.body_text(context.content_parts)} |
---|
| 1345 | |
---|
[477] | 1346 | ## Add message to DB and commit it. |
---|
| 1347 | # |
---|
[359] | 1348 | self._add_message(api, context, message) |
---|
| 1349 | self.db.commit() |
---|
| 1350 | |
---|
| 1351 | def _create_context(self, content, subject): |
---|
| 1352 | |
---|
[477] | 1353 | ## Import modules. |
---|
| 1354 | # |
---|
[359] | 1355 | from trac.mimeview import Context |
---|
| 1356 | from trac.web.api import Request |
---|
| 1357 | from trac.perm import PermissionCache |
---|
| 1358 | |
---|
[477] | 1359 | ## TODO: Read server base URL from config. |
---|
| 1360 | # Create request object to mockup context creation. |
---|
[359] | 1361 | # |
---|
| 1362 | environ = {'SERVER_PORT' : 80, |
---|
| 1363 | 'SERVER_NAME' : 'test', |
---|
| 1364 | 'REQUEST_METHOD' : 'POST', |
---|
| 1365 | 'wsgi.url_scheme' : 'http', |
---|
| 1366 | 'wsgi.input' : sys.stdin} |
---|
| 1367 | chrome = {'links': {}, |
---|
| 1368 | 'scripts': [], |
---|
| 1369 | 'ctxtnav': [], |
---|
| 1370 | 'warnings': [], |
---|
| 1371 | 'notices': []} |
---|
| 1372 | |
---|
| 1373 | if self.env.base_url_for_redirect: |
---|
| 1374 | environ['trac.base_url'] = self.env.base_url |
---|
| 1375 | |
---|
| 1376 | req = Request(environ, None) |
---|
| 1377 | req.chrome = chrome |
---|
| 1378 | req.tz = 'missing' |
---|
| 1379 | req.authname = self.author |
---|
| 1380 | req.perm = PermissionCache(self.env, self.author) |
---|
| 1381 | |
---|
[477] | 1382 | ## Create and return context. |
---|
| 1383 | # |
---|
[359] | 1384 | context = Context.from_request(req) |
---|
| 1385 | context.realm = 'discussion-email2trac' |
---|
| 1386 | context.cursor = self.db.cursor() |
---|
| 1387 | context.content = content |
---|
| 1388 | context.subject = subject |
---|
| 1389 | |
---|
[477] | 1390 | ## Read content parts from content. |
---|
| 1391 | # |
---|
[359] | 1392 | context.content_parts = self.get_message_parts(content) |
---|
| 1393 | context.content_parts = self.unique_attachment_names( |
---|
| 1394 | context.content_parts) |
---|
| 1395 | |
---|
| 1396 | return context |
---|
| 1397 | |
---|
| 1398 | def _add_topic(self, api, context, topic): |
---|
| 1399 | context.req.perm.assert_permission('DISCUSSION_APPEND') |
---|
| 1400 | |
---|
[477] | 1401 | ## Filter topic. |
---|
| 1402 | # |
---|
[359] | 1403 | for discussion_filter in api.discussion_filters: |
---|
| 1404 | accept, topic_or_error = discussion_filter.filter_topic( |
---|
| 1405 | context, topic) |
---|
| 1406 | if accept: |
---|
| 1407 | topic = topic_or_error |
---|
| 1408 | else: |
---|
| 1409 | raise TracError(topic_or_error) |
---|
| 1410 | |
---|
[477] | 1411 | ## Add a new topic. |
---|
| 1412 | # |
---|
[359] | 1413 | api.add_topic(context, topic) |
---|
| 1414 | |
---|
[477] | 1415 | ## Get inserted topic with new ID. |
---|
| 1416 | # |
---|
[359] | 1417 | topic = api.get_topic_by_time(context, topic['time']) |
---|
| 1418 | |
---|
[477] | 1419 | ## Attach attachments. |
---|
| 1420 | # |
---|
[359] | 1421 | self.id = topic['id'] |
---|
[401] | 1422 | self.attach_attachments(context.content_parts, True) |
---|
[359] | 1423 | |
---|
[477] | 1424 | ## Notify change listeners. |
---|
| 1425 | # |
---|
[359] | 1426 | for listener in api.topic_change_listeners: |
---|
| 1427 | listener.topic_created(context, topic) |
---|
| 1428 | |
---|
| 1429 | def _add_message(self, api, context, message): |
---|
| 1430 | context.req.perm.assert_permission('DISCUSSION_APPEND') |
---|
| 1431 | |
---|
[477] | 1432 | ## Filter message. |
---|
| 1433 | # |
---|
[359] | 1434 | for discussion_filter in api.discussion_filters: |
---|
| 1435 | accept, message_or_error = discussion_filter.filter_message( |
---|
| 1436 | context, message) |
---|
| 1437 | if accept: |
---|
| 1438 | message = message_or_error |
---|
| 1439 | else: |
---|
| 1440 | raise TracError(message_or_error) |
---|
| 1441 | |
---|
[477] | 1442 | ## Add message. |
---|
| 1443 | # |
---|
[359] | 1444 | api.add_message(context, message) |
---|
| 1445 | |
---|
[477] | 1446 | ## Get inserted message with new ID. |
---|
| 1447 | # |
---|
[359] | 1448 | message = api.get_message_by_time(context, message['time']) |
---|
| 1449 | |
---|
[477] | 1450 | ## Attach attachments. |
---|
| 1451 | # |
---|
[359] | 1452 | self.id = message['topic'] |
---|
[401] | 1453 | self.attach_attachments(context.content_parts, True) |
---|
[359] | 1454 | |
---|
[477] | 1455 | ## Notify change listeners. |
---|
| 1456 | # |
---|
[359] | 1457 | for listener in api.message_change_listeners: |
---|
| 1458 | listener.message_created(context, message) |
---|
| 1459 | |
---|
| 1460 | ########## MAIN function ###################################################### |
---|
| 1461 | |
---|
[77] | 1462 | def parse(self, fp): |
---|
[356] | 1463 | """ |
---|
| 1464 | """ |
---|
[409] | 1465 | self.logger.debug('Main function parse') |
---|
[96] | 1466 | global m |
---|
| 1467 | |
---|
[77] | 1468 | m = email.message_from_file(fp) |
---|
[239] | 1469 | |
---|
[77] | 1470 | if not m: |
---|
[416] | 1471 | self.logger.debug('This is not a valid email message format') |
---|
[77] | 1472 | return |
---|
[239] | 1473 | |
---|
[477] | 1474 | ## Work around lack of header folding in Python; see http://bugs.python.org/issue4696 |
---|
| 1475 | # |
---|
[316] | 1476 | try: |
---|
| 1477 | m.replace_header('Subject', m['Subject'].replace('\r', '').replace('\n', '')) |
---|
| 1478 | except AttributeError, detail: |
---|
| 1479 | pass |
---|
[239] | 1480 | |
---|
[408] | 1481 | if self.parameters.debug: # save the entire e-mail message text |
---|
[219] | 1482 | self.save_email_for_debug(m, True) |
---|
[77] | 1483 | |
---|
| 1484 | self.db = self.env.get_db_cnx() |
---|
[194] | 1485 | self.get_sender_info(m) |
---|
[152] | 1486 | |
---|
[221] | 1487 | if not self.email_header_acl('white_list', self.email_addr, True): |
---|
[416] | 1488 | self.logger.info('Message rejected : %s not in white list' %(self.email_addr)) |
---|
[221] | 1489 | return False |
---|
[77] | 1490 | |
---|
[221] | 1491 | if self.email_header_acl('black_list', self.email_addr, False): |
---|
[416] | 1492 | self.logger.info('Message rejected : %s in black list' %(self.email_addr)) |
---|
[221] | 1493 | return False |
---|
| 1494 | |
---|
[227] | 1495 | if not self.email_header_acl('recipient_list', self.to_email_addr, True): |
---|
[416] | 1496 | self.logger.info('Message rejected : %s not in recipient list' %(self.to_email_addr)) |
---|
[226] | 1497 | return False |
---|
| 1498 | |
---|
[477] | 1499 | ## If spam drop the message |
---|
[194] | 1500 | # |
---|
[204] | 1501 | if self.spam(m) == 'drop': |
---|
[194] | 1502 | return False |
---|
| 1503 | |
---|
[204] | 1504 | elif self.spam(m) == 'spam': |
---|
| 1505 | spam_msg = True |
---|
| 1506 | else: |
---|
| 1507 | spam_msg = False |
---|
| 1508 | |
---|
[359] | 1509 | if not m['Subject']: |
---|
| 1510 | subject = 'No Subject' |
---|
| 1511 | else: |
---|
| 1512 | subject = self.email_to_unicode(m['Subject']) |
---|
[304] | 1513 | |
---|
[416] | 1514 | self.logger.debug('subject: %s' %subject) |
---|
[359] | 1515 | |
---|
[477] | 1516 | ## [hic] #1529: Re: LRZ |
---|
| 1517 | # [hic] #1529?owner=bas,priority=medium: Re: LRZ |
---|
[359] | 1518 | # |
---|
| 1519 | ticket_regex = r''' |
---|
| 1520 | (?P<new_fields>[#][?].*) |
---|
[390] | 1521 | |(?P<reply>(?P<id>[#][\d]+)(?P<fields>\?.*)?:) |
---|
[359] | 1522 | ''' |
---|
[477] | 1523 | ## Check if FullBlogPlugin is installed |
---|
[77] | 1524 | # |
---|
[260] | 1525 | blog_enabled = None |
---|
[359] | 1526 | blog_regex = '' |
---|
[260] | 1527 | if self.get_config('components', 'tracfullblog.*') in ['enabled']: |
---|
| 1528 | blog_enabled = True |
---|
[359] | 1529 | blog_regex = '''|(?P<blog>blog:(?P<blog_id>\w*))''' |
---|
[329] | 1530 | |
---|
[77] | 1531 | |
---|
[477] | 1532 | ## Check if DiscussionPlugin is installed |
---|
[260] | 1533 | # |
---|
[359] | 1534 | discussion_enabled = None |
---|
| 1535 | discussion_regex = '' |
---|
| 1536 | if self.get_config('components', 'tracdiscussion.api.*') in ['enabled']: |
---|
| 1537 | discussion_enabled = True |
---|
| 1538 | discussion_regex = r''' |
---|
| 1539 | |(?P<forum>Forum[ ][#](?P<forum_id>\d+)[ ]-[ ]?) |
---|
| 1540 | |(?P<topic>Topic[ ][#](?P<topic_id>\d+)[ ]-[ ]?) |
---|
| 1541 | |(?P<message>Message[ ][#](?P<message_id>\d+)[ ]-[ ]?) |
---|
| 1542 | ''' |
---|
[77] | 1543 | |
---|
[359] | 1544 | |
---|
| 1545 | regex_str = ticket_regex + blog_regex + discussion_regex |
---|
| 1546 | SYSTEM_RE = re.compile(regex_str, re.VERBOSE) |
---|
| 1547 | |
---|
[477] | 1548 | ## Find out if this is a ticket, a blog or a discussion |
---|
[265] | 1549 | # |
---|
[359] | 1550 | result = SYSTEM_RE.search(subject) |
---|
[390] | 1551 | |
---|
[260] | 1552 | if result: |
---|
[477] | 1553 | ## update ticket + fields |
---|
[260] | 1554 | # |
---|
[456] | 1555 | if result.group('reply'): |
---|
[359] | 1556 | self.system = 'ticket' |
---|
[260] | 1557 | |
---|
[477] | 1558 | ## Skip the last ':' character |
---|
[390] | 1559 | # |
---|
| 1560 | if not self.ticket_update(m, result.group('reply')[:-1], spam_msg): |
---|
| 1561 | self.new_ticket(m, subject, spam_msg) |
---|
| 1562 | |
---|
[477] | 1563 | ## New ticket + fields |
---|
[262] | 1564 | # |
---|
| 1565 | elif result.group('new_fields'): |
---|
[359] | 1566 | self.system = 'ticket' |
---|
[262] | 1567 | self.new_ticket(m, subject[:result.start('new_fields')], spam_msg, result.group('new_fields')) |
---|
| 1568 | |
---|
[359] | 1569 | if blog_enabled: |
---|
| 1570 | if result.group('blog'): |
---|
| 1571 | self.system = 'blog' |
---|
| 1572 | self.blog(result.group('blog_id')) |
---|
| 1573 | |
---|
| 1574 | if discussion_enabled: |
---|
[477] | 1575 | ## New topic. |
---|
[359] | 1576 | # |
---|
| 1577 | if result.group('forum'): |
---|
| 1578 | self.system = 'discussion' |
---|
| 1579 | self.id = int(result.group('forum_id')) |
---|
| 1580 | self.discussion_topic(m, subject[result.end('forum'):]) |
---|
| 1581 | |
---|
[477] | 1582 | ## Reply to topic. |
---|
[359] | 1583 | # |
---|
| 1584 | elif result.group('topic'): |
---|
| 1585 | self.system = 'discussion' |
---|
| 1586 | self.id = int(result.group('topic_id')) |
---|
| 1587 | self.discussion_topic_reply(m, subject[result.end('topic'):]) |
---|
| 1588 | |
---|
[477] | 1589 | ## Reply to topic message. |
---|
[359] | 1590 | # |
---|
| 1591 | elif result.group('message'): |
---|
| 1592 | self.system = 'discussion' |
---|
| 1593 | self.id = int(result.group('message_id')) |
---|
| 1594 | self.discussion_message_reply(m, subject[result.end('message'):]) |
---|
| 1595 | |
---|
[260] | 1596 | else: |
---|
[359] | 1597 | self.system = 'ticket' |
---|
[356] | 1598 | result = self.ticket_update_by_subject(subject) |
---|
| 1599 | if result: |
---|
[390] | 1600 | if not self.ticket_update(m, result, spam_msg): |
---|
| 1601 | self.new_ticket(m, subject, spam_msg) |
---|
[353] | 1602 | else: |
---|
[477] | 1603 | ## No update by subject, so just create a new ticket |
---|
| 1604 | # |
---|
[353] | 1605 | self.new_ticket(m, subject, spam_msg) |
---|
| 1606 | |
---|
[356] | 1607 | |
---|
[343] | 1608 | ########## BODY TEXT functions ########################################################### |
---|
| 1609 | |
---|
[136] | 1610 | def strip_signature(self, text): |
---|
| 1611 | """ |
---|
| 1612 | Strip signature from message, inspired by Mailman software |
---|
| 1613 | """ |
---|
[462] | 1614 | self.logger.debug('function strip_signature') |
---|
| 1615 | |
---|
[136] | 1616 | body = [] |
---|
| 1617 | for line in text.splitlines(): |
---|
| 1618 | if line == '-- ': |
---|
| 1619 | break |
---|
| 1620 | body.append(line) |
---|
| 1621 | |
---|
| 1622 | return ('\n'.join(body)) |
---|
| 1623 | |
---|
[231] | 1624 | def reflow(self, text, delsp = 0): |
---|
| 1625 | """ |
---|
| 1626 | Reflow the message based on the format="flowed" specification (RFC 3676) |
---|
| 1627 | """ |
---|
| 1628 | flowedlines = [] |
---|
| 1629 | quotelevel = 0 |
---|
| 1630 | prevflowed = 0 |
---|
| 1631 | |
---|
| 1632 | for line in text.splitlines(): |
---|
| 1633 | from re import match |
---|
| 1634 | |
---|
[477] | 1635 | ## Figure out the quote level and the content of the current line |
---|
| 1636 | # |
---|
[231] | 1637 | m = match('(>*)( ?)(.*)', line) |
---|
| 1638 | linequotelevel = len(m.group(1)) |
---|
| 1639 | line = m.group(3) |
---|
| 1640 | |
---|
[477] | 1641 | ## Determine whether this line is flowed |
---|
| 1642 | # |
---|
[231] | 1643 | if line and line != '-- ' and line[-1] == ' ': |
---|
| 1644 | flowed = 1 |
---|
| 1645 | else: |
---|
| 1646 | flowed = 0 |
---|
| 1647 | |
---|
| 1648 | if flowed and delsp and line and line[-1] == ' ': |
---|
| 1649 | line = line[:-1] |
---|
| 1650 | |
---|
[477] | 1651 | ## If the previous line is flowed, append this line to it |
---|
| 1652 | # |
---|
[231] | 1653 | if prevflowed and line != '-- ' and linequotelevel == quotelevel: |
---|
| 1654 | flowedlines[-1] += line |
---|
[477] | 1655 | |
---|
| 1656 | ## Otherwise, start a new line |
---|
| 1657 | # |
---|
[231] | 1658 | else: |
---|
| 1659 | flowedlines.append('>' * linequotelevel + line) |
---|
| 1660 | |
---|
| 1661 | prevflowed = flowed |
---|
| 1662 | |
---|
| 1663 | |
---|
| 1664 | return '\n'.join(flowedlines) |
---|
| 1665 | |
---|
[191] | 1666 | def strip_quotes(self, text): |
---|
[193] | 1667 | """ |
---|
| 1668 | Strip quotes from message by Nicolas Mendoza |
---|
| 1669 | """ |
---|
[462] | 1670 | self.logger.debug('function strip_quotes') |
---|
| 1671 | |
---|
[193] | 1672 | body = [] |
---|
| 1673 | for line in text.splitlines(): |
---|
[462] | 1674 | try: |
---|
| 1675 | |
---|
| 1676 | if line.startswith(self.parameters.email_quote): |
---|
| 1677 | continue |
---|
| 1678 | |
---|
| 1679 | except UnicodeDecodeError: |
---|
| 1680 | |
---|
| 1681 | tmp_line = self.email_to_unicode(line) |
---|
| 1682 | if tmp_line.startswith(self.parameters.email_quote): |
---|
| 1683 | continue |
---|
| 1684 | |
---|
[193] | 1685 | body.append(line) |
---|
[151] | 1686 | |
---|
[193] | 1687 | return ('\n'.join(body)) |
---|
[191] | 1688 | |
---|
[309] | 1689 | def inline_properties(self, text): |
---|
| 1690 | """ |
---|
| 1691 | Parse text if we use inline keywords to set ticket fields |
---|
| 1692 | """ |
---|
[409] | 1693 | self.logger.debug('function inline_properties') |
---|
[309] | 1694 | |
---|
| 1695 | properties = dict() |
---|
| 1696 | body = list() |
---|
| 1697 | |
---|
| 1698 | INLINE_EXP = re.compile('\s*[@]\s*([a-zA-Z]+)\s*:(.*)$') |
---|
| 1699 | |
---|
| 1700 | for line in text.splitlines(): |
---|
| 1701 | match = INLINE_EXP.match(line) |
---|
| 1702 | if match: |
---|
| 1703 | keyword, value = match.groups() |
---|
| 1704 | self.properties[keyword] = value.strip() |
---|
[408] | 1705 | |
---|
[416] | 1706 | self.logger.debug('inline properties: %s : %s' %(keyword,value)) |
---|
| 1707 | |
---|
[309] | 1708 | else: |
---|
| 1709 | body.append(line) |
---|
| 1710 | |
---|
| 1711 | return '\n'.join(body) |
---|
| 1712 | |
---|
| 1713 | |
---|
[154] | 1714 | def wrap_text(self, text, replace_whitespace = False): |
---|
[151] | 1715 | """ |
---|
[191] | 1716 | Will break a lines longer then given length into several small |
---|
| 1717 | lines of size given length |
---|
[151] | 1718 | """ |
---|
| 1719 | import textwrap |
---|
[154] | 1720 | |
---|
[151] | 1721 | LINESEPARATOR = '\n' |
---|
[153] | 1722 | reformat = '' |
---|
[151] | 1723 | |
---|
[154] | 1724 | for s in text.split(LINESEPARATOR): |
---|
[449] | 1725 | tmp = textwrap.fill(s, self.parameters.use_textwrap) |
---|
[154] | 1726 | if tmp: |
---|
| 1727 | reformat = '%s\n%s' %(reformat,tmp) |
---|
| 1728 | else: |
---|
| 1729 | reformat = '%s\n' %reformat |
---|
[153] | 1730 | |
---|
| 1731 | return reformat |
---|
| 1732 | |
---|
[154] | 1733 | # Python2.4 and higher |
---|
| 1734 | # |
---|
| 1735 | #return LINESEPARATOR.join(textwrap.fill(s,width) for s in str.split(LINESEPARATOR)) |
---|
| 1736 | # |
---|
| 1737 | |
---|
[343] | 1738 | ########## EMAIL attachements functions ########################################################### |
---|
| 1739 | |
---|
[340] | 1740 | def inline_part(self, part): |
---|
| 1741 | """ |
---|
| 1742 | """ |
---|
[409] | 1743 | self.logger.debug('function inline_part()') |
---|
[154] | 1744 | |
---|
[340] | 1745 | return part.get_param('inline', None, 'Content-Disposition') == '' or not part.has_key('Content-Disposition') |
---|
| 1746 | |
---|
[236] | 1747 | def get_message_parts(self, msg): |
---|
[45] | 1748 | """ |
---|
[236] | 1749 | parses the email message and returns a list of body parts and attachments |
---|
| 1750 | body parts are returned as strings, attachments are returned as tuples of (filename, Message object) |
---|
[45] | 1751 | """ |
---|
[409] | 1752 | self.logger.debug('function get_message_parts()') |
---|
[317] | 1753 | |
---|
[309] | 1754 | message_parts = list() |
---|
[294] | 1755 | |
---|
[278] | 1756 | ALTERNATIVE_MULTIPART = False |
---|
| 1757 | |
---|
[22] | 1758 | for part in msg.walk(): |
---|
[416] | 1759 | self.logger.debug('Message part: Main-Type: %s' % part.get_content_maintype()) |
---|
| 1760 | self.logger.debug('Message part: Content-Type: %s' % part.get_content_type()) |
---|
[278] | 1761 | |
---|
| 1762 | ## Check content type |
---|
[294] | 1763 | # |
---|
| 1764 | if part.get_content_type() in self.STRIP_CONTENT_TYPES: |
---|
[416] | 1765 | self.logger.debug("A %s attachment named '%s' was skipped" %(part.get_content_type(), part.get_filename())) |
---|
[238] | 1766 | continue |
---|
| 1767 | |
---|
[294] | 1768 | ## Catch some mulitpart execptions |
---|
| 1769 | # |
---|
| 1770 | if part.get_content_type() == 'multipart/alternative': |
---|
[278] | 1771 | ALTERNATIVE_MULTIPART = True |
---|
| 1772 | continue |
---|
| 1773 | |
---|
[294] | 1774 | ## Skip multipart containers |
---|
[278] | 1775 | # |
---|
[45] | 1776 | if part.get_content_maintype() == 'multipart': |
---|
[416] | 1777 | self.logger.debug("Skipping multipart container") |
---|
| 1778 | |
---|
[22] | 1779 | continue |
---|
[278] | 1780 | |
---|
[294] | 1781 | ## Check if this is an inline part. It's inline if there is co Cont-Disp header, or if there is one and it says "inline" |
---|
| 1782 | # |
---|
[236] | 1783 | inline = self.inline_part(part) |
---|
| 1784 | |
---|
[294] | 1785 | ## Drop HTML message |
---|
| 1786 | # |
---|
[447] | 1787 | if ALTERNATIVE_MULTIPART and self.parameters.drop_alternative_html_version: |
---|
[278] | 1788 | if part.get_content_type() == 'text/html': |
---|
[416] | 1789 | self.logger.debug('Skipping alternative HTML message') |
---|
| 1790 | ALTERNATIVE_MULTIPART = False |
---|
[278] | 1791 | continue |
---|
| 1792 | |
---|
[294] | 1793 | ## Inline text parts are where the body is |
---|
| 1794 | # |
---|
[236] | 1795 | if part.get_content_type() == 'text/plain' and inline: |
---|
[416] | 1796 | self.logger.debug(' Inline body part') |
---|
[236] | 1797 | |
---|
[477] | 1798 | ## Try to decode, if fails then do not decode |
---|
[45] | 1799 | # |
---|
[90] | 1800 | body_text = part.get_payload(decode=1) |
---|
[45] | 1801 | if not body_text: |
---|
[90] | 1802 | body_text = part.get_payload(decode=0) |
---|
[231] | 1803 | |
---|
[232] | 1804 | format = email.Utils.collapse_rfc2231_value(part.get_param('Format', 'fixed')).lower() |
---|
| 1805 | delsp = email.Utils.collapse_rfc2231_value(part.get_param('DelSp', 'no')).lower() |
---|
[231] | 1806 | |
---|
[447] | 1807 | if self.parameters.reflow and not self.parameters.verbatim_format and format == 'flowed': |
---|
[231] | 1808 | body_text = self.reflow(body_text, delsp == 'yes') |
---|
[154] | 1809 | |
---|
[448] | 1810 | if self.parameters.strip_signature: |
---|
[136] | 1811 | body_text = self.strip_signature(body_text) |
---|
[22] | 1812 | |
---|
[448] | 1813 | if self.parameters.strip_quotes: |
---|
[191] | 1814 | body_text = self.strip_quotes(body_text) |
---|
| 1815 | |
---|
[449] | 1816 | if self.parameters.inline_properties: |
---|
[309] | 1817 | body_text = self.inline_properties(body_text) |
---|
| 1818 | |
---|
[449] | 1819 | if self.parameters.use_textwrap: |
---|
[151] | 1820 | body_text = self.wrap_text(body_text) |
---|
[148] | 1821 | |
---|
[294] | 1822 | ## Get contents charset (iso-8859-15 if not defined in mail headers) |
---|
[45] | 1823 | # |
---|
[100] | 1824 | charset = part.get_content_charset() |
---|
[102] | 1825 | if not charset: |
---|
| 1826 | charset = 'iso-8859-15' |
---|
| 1827 | |
---|
[89] | 1828 | try: |
---|
[96] | 1829 | ubody_text = unicode(body_text, charset) |
---|
[100] | 1830 | |
---|
| 1831 | except UnicodeError, detail: |
---|
[96] | 1832 | ubody_text = unicode(body_text, 'iso-8859-15') |
---|
[89] | 1833 | |
---|
[100] | 1834 | except LookupError, detail: |
---|
[139] | 1835 | ubody_text = 'ERROR: Could not find charset: %s, please install' %(charset) |
---|
[100] | 1836 | |
---|
[446] | 1837 | if self.parameters.verbatim_format: |
---|
[236] | 1838 | message_parts.append('{{{\r\n%s\r\n}}}' %ubody_text) |
---|
| 1839 | else: |
---|
| 1840 | message_parts.append('%s' %ubody_text) |
---|
| 1841 | else: |
---|
[408] | 1842 | if self.parameters.debug: |
---|
[433] | 1843 | s = ' Filename: %s' % part.get_filename() |
---|
[379] | 1844 | self.print_unicode(s) |
---|
[22] | 1845 | |
---|
[477] | 1846 | ## First try to use email header function to convert filename. |
---|
[383] | 1847 | # If this fails the use the plan filename |
---|
[477] | 1848 | # |
---|
[383] | 1849 | try: |
---|
| 1850 | filename = self.email_to_unicode(part.get_filename()) |
---|
| 1851 | except UnicodeEncodeError, detail: |
---|
| 1852 | filename = part.get_filename() |
---|
| 1853 | |
---|
[317] | 1854 | message_parts.append((filename, part)) |
---|
[236] | 1855 | |
---|
| 1856 | return message_parts |
---|
| 1857 | |
---|
[253] | 1858 | def unique_attachment_names(self, message_parts): |
---|
[296] | 1859 | """ |
---|
| 1860 | """ |
---|
[236] | 1861 | renamed_parts = [] |
---|
| 1862 | attachment_names = set() |
---|
[296] | 1863 | |
---|
[331] | 1864 | for item in message_parts: |
---|
[236] | 1865 | |
---|
[296] | 1866 | ## If not an attachment, leave it alone |
---|
| 1867 | # |
---|
[331] | 1868 | if not isinstance(item, tuple): |
---|
| 1869 | renamed_parts.append(item) |
---|
[236] | 1870 | continue |
---|
| 1871 | |
---|
[331] | 1872 | (filename, part) = item |
---|
[295] | 1873 | |
---|
[296] | 1874 | ## If no filename, use a default one |
---|
| 1875 | # |
---|
| 1876 | if not filename: |
---|
[236] | 1877 | filename = 'untitled-part' |
---|
[22] | 1878 | |
---|
[477] | 1879 | ## Guess the extension from the content type, use non strict mode |
---|
| 1880 | # some additional non-standard but commonly used MIME types |
---|
| 1881 | # are also recognized |
---|
[242] | 1882 | # |
---|
| 1883 | ext = mimetypes.guess_extension(part.get_content_type(), False) |
---|
[236] | 1884 | if not ext: |
---|
| 1885 | ext = '.bin' |
---|
[22] | 1886 | |
---|
[236] | 1887 | filename = '%s%s' % (filename, ext) |
---|
[22] | 1888 | |
---|
[348] | 1889 | ## Discard relative paths for windows/unix in attachment names |
---|
[296] | 1890 | # |
---|
[348] | 1891 | #filename = filename.replace('\\', '/').replace(':', '/') |
---|
| 1892 | filename = filename.replace('\\', '_') |
---|
| 1893 | filename = filename.replace('/', '_') |
---|
[347] | 1894 | |
---|
[465] | 1895 | ## remove linefeed char |
---|
[296] | 1896 | # |
---|
[465] | 1897 | for forbidden_char in ['\r', '\n']: |
---|
| 1898 | filename = filename.replace(forbidden_char,'') |
---|
| 1899 | |
---|
[477] | 1900 | ## We try to normalize the filename to utf-8 NFC if we can. |
---|
| 1901 | # Files uploaded from OS X might be in NFD. |
---|
| 1902 | # Check python version and then try it |
---|
[465] | 1903 | # |
---|
[348] | 1904 | #if sys.version_info[0] > 2 or (sys.version_info[0] == 2 and sys.version_info[1] >= 3): |
---|
| 1905 | # try: |
---|
| 1906 | # filename = unicodedata.normalize('NFC', unicode(filename, 'utf-8')).encode('utf-8') |
---|
| 1907 | # except TypeError: |
---|
| 1908 | # pass |
---|
[100] | 1909 | |
---|
[477] | 1910 | ## Make the filename unique for this ticket |
---|
| 1911 | # |
---|
[236] | 1912 | num = 0 |
---|
| 1913 | unique_filename = filename |
---|
[296] | 1914 | dummy_filename, ext = os.path.splitext(filename) |
---|
[134] | 1915 | |
---|
[339] | 1916 | while (unique_filename in attachment_names) or self.attachment_exists(unique_filename): |
---|
[236] | 1917 | num += 1 |
---|
[296] | 1918 | unique_filename = "%s-%s%s" % (dummy_filename, num, ext) |
---|
[236] | 1919 | |
---|
[408] | 1920 | if self.parameters.debug: |
---|
[433] | 1921 | s = 'Attachment with filename %s will be saved as %s' % (filename, unique_filename) |
---|
[379] | 1922 | self.print_unicode(s) |
---|
[100] | 1923 | |
---|
[236] | 1924 | attachment_names.add(unique_filename) |
---|
| 1925 | |
---|
| 1926 | renamed_parts.append((filename, unique_filename, part)) |
---|
[296] | 1927 | |
---|
[236] | 1928 | return renamed_parts |
---|
| 1929 | |
---|
| 1930 | |
---|
[253] | 1931 | def attachment_exists(self, filename): |
---|
[250] | 1932 | |
---|
[408] | 1933 | if self.parameters.debug: |
---|
[433] | 1934 | s = 'attachment already exists: Id : %s, Filename : %s' %(self.id, filename) |
---|
[379] | 1935 | self.print_unicode(s) |
---|
[250] | 1936 | |
---|
[477] | 1937 | ## We have no valid ticket id |
---|
[250] | 1938 | # |
---|
[253] | 1939 | if not self.id: |
---|
[236] | 1940 | return False |
---|
[250] | 1941 | |
---|
[236] | 1942 | try: |
---|
[359] | 1943 | if self.system == 'discussion': |
---|
| 1944 | att = attachment.Attachment(self.env, 'discussion', 'ticket/%s' |
---|
| 1945 | % (self.id,), filename) |
---|
| 1946 | else: |
---|
| 1947 | att = attachment.Attachment(self.env, 'ticket', self.id, |
---|
| 1948 | filename) |
---|
[236] | 1949 | return True |
---|
[250] | 1950 | except attachment.ResourceNotFound: |
---|
[236] | 1951 | return False |
---|
[343] | 1952 | |
---|
| 1953 | ########## TRAC Ticket Text ########################################################### |
---|
[236] | 1954 | |
---|
| 1955 | def body_text(self, message_parts): |
---|
| 1956 | body_text = [] |
---|
| 1957 | |
---|
| 1958 | for part in message_parts: |
---|
[477] | 1959 | |
---|
| 1960 | ## Plain text part, append it |
---|
| 1961 | # |
---|
[236] | 1962 | if not isinstance(part, tuple): |
---|
| 1963 | body_text.extend(part.strip().splitlines()) |
---|
| 1964 | body_text.append("") |
---|
| 1965 | continue |
---|
| 1966 | |
---|
| 1967 | (original, filename, part) = part |
---|
| 1968 | inline = self.inline_part(part) |
---|
| 1969 | |
---|
| 1970 | if part.get_content_maintype() == 'image' and inline: |
---|
[359] | 1971 | if self.system != 'discussion': |
---|
| 1972 | body_text.append('[[Image(%s)]]' % filename) |
---|
[236] | 1973 | body_text.append("") |
---|
| 1974 | else: |
---|
[359] | 1975 | if self.system != 'discussion': |
---|
| 1976 | body_text.append('[attachment:"%s"]' % filename) |
---|
[236] | 1977 | body_text.append("") |
---|
| 1978 | |
---|
| 1979 | body_text = '\r\n'.join(body_text) |
---|
| 1980 | return body_text |
---|
| 1981 | |
---|
[343] | 1982 | def html_mailto_link(self, subject): |
---|
| 1983 | """ |
---|
| 1984 | This function returns a HTML mailto tag with the ticket id and author email address |
---|
| 1985 | """ |
---|
| 1986 | if not self.author: |
---|
| 1987 | author = self.email_addr |
---|
| 1988 | else: |
---|
| 1989 | author = self.author |
---|
| 1990 | |
---|
[434] | 1991 | if not self.parameters.mailto_cc: |
---|
| 1992 | self.parameters.mailto_cc = '' |
---|
| 1993 | |
---|
[477] | 1994 | ## use urllib to escape the chars |
---|
[343] | 1995 | # |
---|
| 1996 | s = 'mailto:%s?Subject=%s&Cc=%s' %( |
---|
| 1997 | urllib.quote(self.email_addr), |
---|
| 1998 | urllib.quote('Re: #%s: %s' %(self.id, subject)), |
---|
[434] | 1999 | urllib.quote(self.parameters.mailto_cc) |
---|
[343] | 2000 | ) |
---|
| 2001 | |
---|
| 2002 | s = '\r\n{{{\r\n#!html\r\n<a\r\n href="%s">Reply to: %s\r\n</a>\r\n}}}\r\n' %(s, author) |
---|
| 2003 | return s |
---|
| 2004 | |
---|
| 2005 | ########## TRAC notify section ########################################################### |
---|
| 2006 | |
---|
[253] | 2007 | def notify(self, tkt, new=True, modtime=0): |
---|
[79] | 2008 | """ |
---|
| 2009 | A wrapper for the TRAC notify function. So we can use templates |
---|
| 2010 | """ |
---|
[409] | 2011 | self.logger.debug('function notify()') |
---|
[392] | 2012 | |
---|
[407] | 2013 | if self.parameters.dry_run: |
---|
[344] | 2014 | print 'DRY_RUN: self.notify(tkt, True) reporter = %s' %tkt['reporter'] |
---|
[250] | 2015 | return |
---|
[41] | 2016 | try: |
---|
[392] | 2017 | |
---|
| 2018 | #from trac.ticket.web_ui import TicketModule |
---|
| 2019 | #from trac.ticket.notification import TicketNotificationSystem |
---|
| 2020 | #ticket_sys = TicketNotificationSystem(self.env) |
---|
| 2021 | #a = TicketModule(self.env) |
---|
| 2022 | #print a.__dict__ |
---|
| 2023 | #tn_sys = TicketNotificationSystem(self.env) |
---|
| 2024 | #print tn_sys |
---|
| 2025 | #print tn_sys.__dict__ |
---|
| 2026 | #sys.exit(0) |
---|
| 2027 | |
---|
[477] | 2028 | ## create false {abs_}href properties, to trick Notify() |
---|
[41] | 2029 | # |
---|
[369] | 2030 | if not (self.VERSION in [0.11, 0.12]): |
---|
[192] | 2031 | self.env.abs_href = Href(self.get_config('project', 'url')) |
---|
| 2032 | self.env.href = Href(self.get_config('project', 'url')) |
---|
[22] | 2033 | |
---|
[392] | 2034 | |
---|
[41] | 2035 | tn = TicketNotifyEmail(self.env) |
---|
[213] | 2036 | |
---|
[438] | 2037 | if self.parameters.alternate_notify_template: |
---|
[222] | 2038 | |
---|
[388] | 2039 | if self.VERSION >= 0.11: |
---|
[222] | 2040 | |
---|
[221] | 2041 | from trac.web.chrome import Chrome |
---|
[222] | 2042 | |
---|
[438] | 2043 | if self.parameters.alternate_notify_template_update and not new: |
---|
| 2044 | tn.template_name = self.parameters.alternate_notify_template_update |
---|
[222] | 2045 | else: |
---|
[438] | 2046 | tn.template_name = self.parameters.alternate_notify_template |
---|
[222] | 2047 | |
---|
[221] | 2048 | tn.template = Chrome(tn.env).load_template(tn.template_name, method='text') |
---|
| 2049 | |
---|
| 2050 | else: |
---|
[222] | 2051 | |
---|
[438] | 2052 | tn.template_name = self.parameters.alternate_notify_template |
---|
[42] | 2053 | |
---|
[77] | 2054 | tn.notify(tkt, new, modtime) |
---|
[41] | 2055 | |
---|
| 2056 | except Exception, e: |
---|
[431] | 2057 | self.logger.error('Failure sending notification on creation of ticket #%s: %s' %(self.id, e)) |
---|
[41] | 2058 | |
---|
[22] | 2059 | |
---|
[74] | 2060 | |
---|
[343] | 2061 | ########## Parse Config File ########################################################### |
---|
[22] | 2062 | |
---|
| 2063 | def ReadConfig(file, name): |
---|
| 2064 | """ |
---|
| 2065 | Parse the config file |
---|
| 2066 | """ |
---|
| 2067 | if not os.path.isfile(file): |
---|
[79] | 2068 | print 'File %s does not exist' %file |
---|
[22] | 2069 | sys.exit(1) |
---|
| 2070 | |
---|
[485] | 2071 | config = trac_config.Configuration(file) |
---|
| 2072 | |
---|
| 2073 | parentdir = config.get('DEFAULT', 'parentdir') |
---|
| 2074 | sections = config.sections() |
---|
[22] | 2075 | |
---|
[485] | 2076 | ## use some trac internals to get the defaults |
---|
| 2077 | # |
---|
| 2078 | tmp = config.parser.defaults() |
---|
| 2079 | project = SaraDict() |
---|
| 2080 | |
---|
| 2081 | for option, value in tmp.items(): |
---|
| 2082 | try: |
---|
| 2083 | project[option] = int(value) |
---|
| 2084 | except ValueError: |
---|
| 2085 | project[option] = value |
---|
| 2086 | |
---|
[22] | 2087 | if name: |
---|
[485] | 2088 | if name in sections: |
---|
| 2089 | project = SaraDict() |
---|
| 2090 | for option, value in config.options(name): |
---|
| 2091 | try: |
---|
| 2092 | project[option] = int(value) |
---|
| 2093 | except ValueError: |
---|
| 2094 | project[option] = value |
---|
| 2095 | |
---|
| 2096 | elif not parentdir: |
---|
| 2097 | print "Not a valid project name: %s, valid names are: %s" %(name, sections) |
---|
| 2098 | print "or set parentdir in the [DEFAULT] section" |
---|
[22] | 2099 | sys.exit(1) |
---|
| 2100 | |
---|
[485] | 2101 | ## If parentdir the set project dir to parentdir + name |
---|
| 2102 | # |
---|
| 2103 | if not project.has_key('project'): |
---|
| 2104 | if not parentdir: |
---|
| 2105 | print "You must set project or parentdir in your configuration file" |
---|
| 2106 | sys.exit(1) |
---|
| 2107 | elif not name: |
---|
| 2108 | print "You must set project in your configuration file" |
---|
| 2109 | else: |
---|
| 2110 | project['project'] = os.path.join(parentdir, name) |
---|
[22] | 2111 | |
---|
| 2112 | return project |
---|
| 2113 | |
---|
[410] | 2114 | ########## Setup Logging ############################################################### |
---|
[87] | 2115 | |
---|
[419] | 2116 | def setup_log(parameters, project_name, interactive=None): |
---|
[410] | 2117 | """ |
---|
| 2118 | Setup loging |
---|
| 2119 | |
---|
[420] | 2120 | Note for log format the usage of `$(...)s` instead of `%(...)s` as the latter form |
---|
| 2121 | would be interpreted by the ConfigParser itself. |
---|
[410] | 2122 | """ |
---|
[419] | 2123 | logger = logging.getLogger('email2trac %s' %project_name) |
---|
[410] | 2124 | |
---|
[414] | 2125 | if interactive: |
---|
| 2126 | parameters.log_type = 'stderr' |
---|
| 2127 | |
---|
[410] | 2128 | if not parameters.log_type: |
---|
| 2129 | parameters.log_type = 'syslog' |
---|
| 2130 | |
---|
| 2131 | if parameters.log_type == 'file': |
---|
[415] | 2132 | |
---|
| 2133 | if not parameters.log_file: |
---|
| 2134 | parameters.log_file = 'email2trac.log' |
---|
| 2135 | |
---|
[410] | 2136 | if not os.path.isabs(parameters.log_file): |
---|
[415] | 2137 | import tempfile |
---|
| 2138 | parameters.log_file = os.path.join(tempfile.gettempdir(), parameters.log_file) |
---|
[410] | 2139 | |
---|
[415] | 2140 | log_handler = logging.FileHandler(parameters.log_file) |
---|
| 2141 | |
---|
[410] | 2142 | elif parameters.log_type in ('winlog', 'eventlog', 'nteventlog'): |
---|
[477] | 2143 | ## Requires win32 extensions |
---|
| 2144 | # |
---|
[410] | 2145 | log_handler = logging.handlers.NTEventLogHandler(logid, logtype='Application') |
---|
| 2146 | |
---|
| 2147 | elif parameters.log_type in ('syslog', 'unix'): |
---|
| 2148 | log_handler = logging.handlers.SysLogHandler('/dev/log') |
---|
| 2149 | |
---|
| 2150 | elif parameters.log_type in ('stderr'): |
---|
| 2151 | log_handler = logging.StreamHandler(sys.stderr) |
---|
| 2152 | |
---|
| 2153 | else: |
---|
| 2154 | log_handler = logging.handlers.BufferingHandler(0) |
---|
| 2155 | |
---|
| 2156 | if parameters.log_format: |
---|
| 2157 | parameters.log_format = parameters.log_format.replace('$(', '%(') |
---|
| 2158 | else: |
---|
[419] | 2159 | parameters.log_format = '%(name)s: %(message)s' |
---|
[410] | 2160 | |
---|
| 2161 | log_formatter = logging.Formatter(parameters.log_format) |
---|
| 2162 | log_handler.setFormatter(log_formatter) |
---|
| 2163 | logger.addHandler(log_handler) |
---|
| 2164 | |
---|
| 2165 | if (parameters.log_level in ['DEBUG', 'ALL']) or (parameters.debug > 0): |
---|
| 2166 | logger.setLevel(logging.DEBUG) |
---|
| 2167 | |
---|
| 2168 | elif parameters.log_level in ['INFO'] or parameters.verbose: |
---|
| 2169 | logger.setLevel(logging.INFO) |
---|
| 2170 | |
---|
| 2171 | elif parameters.log_level in ['WARNING']: |
---|
| 2172 | logger.setLevel(logging.WARNING) |
---|
| 2173 | |
---|
| 2174 | elif parameters.log_level in ['ERROR']: |
---|
| 2175 | logger.setLevel(logging.ERROR) |
---|
| 2176 | |
---|
| 2177 | elif parameters.log_level in ['CRITICAL']: |
---|
| 2178 | logger.setLevel(logging.CRITICAL) |
---|
| 2179 | |
---|
| 2180 | else: |
---|
| 2181 | logger.setLevel(logging.INFO) |
---|
| 2182 | |
---|
| 2183 | return logger |
---|
| 2184 | |
---|
| 2185 | |
---|
[22] | 2186 | if __name__ == '__main__': |
---|
[477] | 2187 | ## Default config file |
---|
[22] | 2188 | # |
---|
[24] | 2189 | configfile = '@email2trac_conf@' |
---|
[22] | 2190 | project = '' |
---|
| 2191 | component = '' |
---|
[202] | 2192 | ticket_prefix = 'default' |
---|
[204] | 2193 | dry_run = None |
---|
[317] | 2194 | verbose = None |
---|
[414] | 2195 | debug_interactive = None |
---|
[202] | 2196 | |
---|
[412] | 2197 | SHORT_OPT = 'cdhf:np:t:v' |
---|
| 2198 | LONG_OPT = ['component=', 'debug', 'dry-run', 'help', 'file=', 'project=', 'ticket_prefix=', 'verbose'] |
---|
[201] | 2199 | |
---|
[22] | 2200 | try: |
---|
[201] | 2201 | opts, args = getopt.getopt(sys.argv[1:], SHORT_OPT, LONG_OPT) |
---|
[22] | 2202 | except getopt.error,detail: |
---|
| 2203 | print __doc__ |
---|
| 2204 | print detail |
---|
| 2205 | sys.exit(1) |
---|
[87] | 2206 | |
---|
[22] | 2207 | project_name = None |
---|
| 2208 | for opt,value in opts: |
---|
| 2209 | if opt in [ '-h', '--help']: |
---|
| 2210 | print __doc__ |
---|
| 2211 | sys.exit(0) |
---|
| 2212 | elif opt in ['-c', '--component']: |
---|
| 2213 | component = value |
---|
[412] | 2214 | elif opt in ['-d', '--debug']: |
---|
[414] | 2215 | debug_interactive = 1 |
---|
[22] | 2216 | elif opt in ['-f', '--file']: |
---|
| 2217 | configfile = value |
---|
[201] | 2218 | elif opt in ['-n', '--dry-run']: |
---|
[204] | 2219 | dry_run = True |
---|
[22] | 2220 | elif opt in ['-p', '--project']: |
---|
| 2221 | project_name = value |
---|
[202] | 2222 | elif opt in ['-t', '--ticket_prefix']: |
---|
| 2223 | ticket_prefix = value |
---|
[388] | 2224 | elif opt in ['-v', '--verbose']: |
---|
[317] | 2225 | verbose = True |
---|
[87] | 2226 | |
---|
[22] | 2227 | settings = ReadConfig(configfile, project_name) |
---|
[410] | 2228 | |
---|
[477] | 2229 | ## The default prefix for ticket values in email2trac.conf |
---|
[410] | 2230 | # |
---|
[412] | 2231 | settings.ticket_prefix = ticket_prefix |
---|
| 2232 | settings.dry_run = dry_run |
---|
| 2233 | settings.verbose = verbose |
---|
[410] | 2234 | |
---|
[414] | 2235 | if not settings.debug and debug_interactive: |
---|
| 2236 | settings.debug = debug_interactive |
---|
[412] | 2237 | |
---|
[419] | 2238 | if not settings.project: |
---|
[22] | 2239 | print __doc__ |
---|
[79] | 2240 | print 'No Trac project is defined in the email2trac config file.' |
---|
[22] | 2241 | sys.exit(1) |
---|
[419] | 2242 | |
---|
| 2243 | logger = setup_log(settings, os.path.basename(settings.project), debug_interactive) |
---|
[87] | 2244 | |
---|
[22] | 2245 | if component: |
---|
| 2246 | settings['component'] = component |
---|
[202] | 2247 | |
---|
[477] | 2248 | ## Determine major trac version used to be in email2trac.conf |
---|
[373] | 2249 | # Quick hack for 0.12 |
---|
[363] | 2250 | # |
---|
| 2251 | version = '0.%s' %(trac_version.split('.')[1]) |
---|
[373] | 2252 | if version.startswith('0.12'): |
---|
| 2253 | version = '0.12' |
---|
| 2254 | |
---|
[410] | 2255 | logger.debug("Found trac version: %s" %(version)) |
---|
[363] | 2256 | |
---|
[87] | 2257 | try: |
---|
[401] | 2258 | if version == '0.10': |
---|
[87] | 2259 | from trac import attachment |
---|
| 2260 | from trac.env import Environment |
---|
| 2261 | from trac.ticket import Ticket |
---|
| 2262 | from trac.web.href import Href |
---|
| 2263 | from trac import util |
---|
[486] | 2264 | from trac.ticket.web_ui import TicketModule |
---|
| 2265 | |
---|
[139] | 2266 | # |
---|
| 2267 | # return util.text.to_unicode(str) |
---|
| 2268 | # |
---|
[87] | 2269 | # see http://projects.edgewall.com/trac/changeset/2799 |
---|
| 2270 | from trac.ticket.notification import TicketNotifyEmail |
---|
[199] | 2271 | from trac import config as trac_config |
---|
[359] | 2272 | from trac.core import TracError |
---|
| 2273 | |
---|
[189] | 2274 | elif version == '0.11': |
---|
[182] | 2275 | from trac import attachment |
---|
| 2276 | from trac.env import Environment |
---|
| 2277 | from trac.ticket import Ticket |
---|
| 2278 | from trac.web.href import Href |
---|
[199] | 2279 | from trac import config as trac_config |
---|
[182] | 2280 | from trac import util |
---|
[359] | 2281 | from trac.core import TracError |
---|
[397] | 2282 | from trac.perm import PermissionSystem |
---|
[486] | 2283 | from trac.ticket.web_ui import TicketModule |
---|
[260] | 2284 | |
---|
[368] | 2285 | # |
---|
| 2286 | # return util.text.to_unicode(str) |
---|
| 2287 | # |
---|
| 2288 | # see http://projects.edgewall.com/trac/changeset/2799 |
---|
| 2289 | from trac.ticket.notification import TicketNotifyEmail |
---|
[260] | 2290 | |
---|
[368] | 2291 | elif version == '0.12': |
---|
| 2292 | from trac import attachment |
---|
| 2293 | from trac.env import Environment |
---|
| 2294 | from trac.ticket import Ticket |
---|
| 2295 | from trac.web.href import Href |
---|
| 2296 | from trac import config as trac_config |
---|
| 2297 | from trac import util |
---|
| 2298 | from trac.core import TracError |
---|
[397] | 2299 | from trac.perm import PermissionSystem |
---|
[486] | 2300 | from trac.ticket.web_ui import TicketModule |
---|
[368] | 2301 | |
---|
[182] | 2302 | # |
---|
| 2303 | # return util.text.to_unicode(str) |
---|
| 2304 | # |
---|
| 2305 | # see http://projects.edgewall.com/trac/changeset/2799 |
---|
| 2306 | from trac.ticket.notification import TicketNotifyEmail |
---|
[368] | 2307 | |
---|
| 2308 | |
---|
[189] | 2309 | else: |
---|
[410] | 2310 | logger.error('TRAC version %s is not supported' %version) |
---|
[189] | 2311 | sys.exit(1) |
---|
[182] | 2312 | |
---|
[477] | 2313 | ## Must be set before environment is created |
---|
[291] | 2314 | # |
---|
| 2315 | if settings.has_key('python_egg_cache'): |
---|
| 2316 | python_egg_cache = str(settings['python_egg_cache']) |
---|
| 2317 | os.environ['PYTHON_EGG_CACHE'] = python_egg_cache |
---|
| 2318 | |
---|
[410] | 2319 | if settings.debug > 0: |
---|
| 2320 | logger.debug('Loading environment %s', settings.project) |
---|
[359] | 2321 | |
---|
[485] | 2322 | try: |
---|
| 2323 | env = Environment(settings['project'], create=0) |
---|
| 2324 | except IOError, detail: |
---|
| 2325 | print "Trac project does not exists: %s" %(settings['project']) |
---|
| 2326 | sys.exit(1) |
---|
[333] | 2327 | |
---|
[410] | 2328 | tktparser = TicketEmailParser(env, settings, logger, float(version)) |
---|
[87] | 2329 | tktparser.parse(sys.stdin) |
---|
[22] | 2330 | |
---|
[464] | 2331 | ## Catch all errors and use the logging module |
---|
[87] | 2332 | # |
---|
| 2333 | except Exception, error: |
---|
[187] | 2334 | |
---|
[411] | 2335 | etype, evalue, etb = sys.exc_info() |
---|
| 2336 | for e in traceback.format_exception(etype, evalue, etb): |
---|
| 2337 | logger.critical(e) |
---|
[187] | 2338 | |
---|
[97] | 2339 | if m: |
---|
[98] | 2340 | tktparser.save_email_for_debug(m, True) |
---|
[97] | 2341 | |
---|
[249] | 2342 | sys.exit(1) |
---|
[22] | 2343 | # EOB |
---|