| 1 | #!@PYTHON@ |
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| 2 | # Copyright (C) 2002 |
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| 3 | # |
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| 4 | # This file is part of the email2trac utils |
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| 5 | # |
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| 6 | # This program is free software; you can redistribute it and/or modify it |
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| 7 | # under the terms of the GNU General Public License as published by the |
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| 8 | # Free Software Foundation; either version 2, or (at your option) any |
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| 9 | # later version. |
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| 10 | # |
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| 11 | # This program is distributed in the hope that it will be useful, |
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| 12 | # but WITHOUT ANY WARRANTY; without even the implied warranty of |
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| 13 | # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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| 14 | # GNU General Public License for more details. |
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| 15 | # |
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| 16 | # You should have received a copy of the GNU General Public License |
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| 17 | # along with this program; if not, write to the Free Software |
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| 18 | # Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA 02111-1307, USA |
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| 19 | # |
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| 20 | # For vi/emacs or other use tabstop=4 (vi: set ts=4) |
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| 21 | # |
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| 22 | """ |
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| 23 | email2trac.py -- Email tickets to Trac. |
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| 24 | |
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| 25 | A simple MTA filter to create Trac tickets from inbound emails. |
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| 26 | |
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| 27 | Copyright 2005, Daniel Lundin <daniel@edgewall.com> |
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| 28 | Copyright 2005, Edgewall Software |
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| 29 | |
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| 30 | Authors: |
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| 31 | Bas van der Vlies <basv@sara.nl> |
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| 32 | Walter de Jong <walter@sara.nl> |
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| 33 | |
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| 34 | The scripts reads emails from stdin and inserts directly into a Trac database. |
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| 35 | |
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| 36 | How to use |
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| 37 | ---------- |
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| 38 | * See https://subtrac.sara.nl/oss/email2trac/ |
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| 39 | |
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| 40 | * Create an config file: |
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| 41 | [DEFAULT] # REQUIRED |
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| 42 | project : /data/trac/test # REQUIRED |
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| 43 | debug : 1 # OPTIONAL, if set print some DEBUG info |
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| 44 | |
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| 45 | [jouvin] # OPTIONAL project declaration, if set both fields necessary |
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| 46 | project : /data/trac/jouvin # use -p|--project jouvin. |
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| 47 | |
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| 48 | * default config file is : /etc/email2trac.conf |
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| 49 | |
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| 50 | * Commandline opions: |
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| 51 | -h,--help |
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| 52 | -d, --debug |
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| 53 | -f,--file <configuration file> |
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| 54 | -n,--dry-run |
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| 55 | -p, --project <project name> |
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| 56 | -t, --ticket_prefix <name> |
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| 57 | |
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| 58 | SVN Info: |
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| 59 | $Id: email2trac.py.in 495 2010-12-20 16:10:41Z bas $ |
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| 60 | """ |
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| 61 | import os |
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| 62 | import sys |
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| 63 | import string |
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| 64 | import getopt |
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| 65 | import time |
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| 66 | import email |
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| 67 | import email.Iterators |
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| 68 | import email.Header |
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| 69 | import re |
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| 70 | import urllib |
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| 71 | import unicodedata |
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| 72 | import mimetypes |
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| 73 | import traceback |
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| 74 | import logging |
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| 75 | import logging.handlers |
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| 76 | import UserDict |
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| 77 | |
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| 78 | from datetime import tzinfo, timedelta, datetime |
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| 79 | from stat import * |
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| 80 | |
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| 81 | |
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| 82 | from trac import __version__ as trac_version |
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| 83 | from trac import config as trac_config |
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| 84 | |
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| 85 | # Some global variables |
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| 86 | # |
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| 87 | m = None |
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| 88 | |
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| 89 | class SaraDict(UserDict.UserDict): |
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| 90 | def __init__(self, dictin = None): |
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| 91 | UserDict.UserDict.__init__(self) |
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| 92 | self.name = None |
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| 93 | |
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| 94 | if dictin: |
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| 95 | if dictin.has_key('name'): |
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| 96 | self.name = dictin['name'] |
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| 97 | del dictin['name'] |
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| 98 | self.data = dictin |
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| 99 | |
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| 100 | def get_value(self, name): |
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| 101 | if self.has_key(name): |
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| 102 | return self[name] |
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| 103 | else: |
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| 104 | return None |
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| 105 | |
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| 106 | def __repr__(self): |
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| 107 | return repr(self.data) |
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| 108 | |
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| 109 | def __str__(self): |
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| 110 | return str(self.data) |
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| 111 | |
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| 112 | def __getattr__(self, name): |
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| 113 | """ |
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| 114 | override the class attribute get method. Return the value |
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| 115 | from the dictionary |
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| 116 | """ |
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| 117 | if self.data.has_key(name): |
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| 118 | return self.data[name] |
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| 119 | else: |
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| 120 | return None |
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| 121 | |
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| 122 | def __setattr__(self, name, value): |
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| 123 | """ |
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| 124 | override the class attribute set method only when the UserDict |
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| 125 | has set its class attribute |
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| 126 | """ |
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| 127 | if self.__dict__.has_key('data'): |
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| 128 | self.data[name] = value |
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| 129 | else: |
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| 130 | self.__dict__[name] = value |
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| 131 | |
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| 132 | def __iter__(self): |
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| 133 | return iter(self.data.keys()) |
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| 134 | |
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| 135 | class TicketEmailParser(object): |
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| 136 | env = None |
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| 137 | comment = '> ' |
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| 138 | |
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| 139 | def __init__(self, env, parameters, logger, version): |
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| 140 | self.env = env |
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| 141 | |
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| 142 | # Database connection |
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| 143 | # |
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| 144 | self.db = None |
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| 145 | |
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| 146 | # Save parameters |
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| 147 | # |
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| 148 | self.parameters = parameters |
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| 149 | self.logger = logger |
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| 150 | |
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| 151 | # Some useful mail constants |
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| 152 | # |
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| 153 | self.email_name = None |
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| 154 | self.email_addr = None |
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| 155 | self.email_from = None |
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| 156 | self.author = None |
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| 157 | self.id = None |
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| 158 | |
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| 159 | self.STRIP_CONTENT_TYPES = list() |
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| 160 | |
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| 161 | ## fields properties via body_text |
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| 162 | # |
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| 163 | self.properties = dict() |
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| 164 | |
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| 165 | self.VERSION = version |
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| 166 | |
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| 167 | self.get_config = self.env.config.get |
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| 168 | |
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| 169 | ## init function ## |
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| 170 | # |
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| 171 | self.setup_parameters() |
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| 172 | |
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| 173 | def setup_parameters(self): |
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| 174 | if self.parameters.umask: |
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| 175 | os.umask(self.parameters.umask) |
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| 176 | |
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| 177 | if not self.parameters.spam_level: |
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| 178 | self.parameters.spam_level = 0 |
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| 179 | |
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| 180 | if not self.parameters.spam_header: |
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| 181 | self.parameters.spam_header = 'X-Spam-Score' |
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| 182 | |
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| 183 | if not self.parameters.email_quote: |
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| 184 | self.parameters.email_quote = '> ' |
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| 185 | |
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| 186 | if not self.parameters.ticket_update_by_subject_lookback: |
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| 187 | self.parameters.ticket_update_by_subject_lookback = 30 |
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| 188 | |
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| 189 | if self.parameters.verbatim_format == None: |
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| 190 | self.parameters.verbatim_format = 1 |
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| 191 | |
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| 192 | if self.parameters.reflow == None: |
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| 193 | self.parameters.reflow = 1 |
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| 194 | |
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| 195 | if self.parameters.binhex: |
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| 196 | self.STRIP_CONTENT_TYPES.append('application/mac-binhex40') |
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| 197 | |
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| 198 | if self.parameters.applesingle: |
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| 199 | self.STRIP_CONTENT_TYPES.append('application/applefile') |
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| 200 | |
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| 201 | if self.parameters.appledouble: |
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| 202 | self.STRIP_CONTENT_TYPES.append('application/applefile') |
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| 203 | |
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| 204 | if self.parameters.strip_content_types: |
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| 205 | items = self.parameters.strip_content_types.split(',') |
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| 206 | for item in items: |
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| 207 | self.STRIP_CONTENT_TYPES.append(item.strip()) |
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| 208 | |
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| 209 | if self.parameters.tmpdir: |
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| 210 | self.parameters.tmpdir = os.path.normcase(str(self.parameters['tmpdir'])) |
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| 211 | else: |
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| 212 | self.parameters.tmpdir = os.path.normcase('/tmp') |
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| 213 | |
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| 214 | if self.parameters.email_triggers_workflow == None: |
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| 215 | self.parameters.email_triggers_workflow = 1 |
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| 216 | |
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| 217 | if not self.parameters.subject_field_separator: |
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| 218 | self.parameters.subject_field_separator = '&' |
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| 219 | else: |
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| 220 | self.parameters.subject_field_separator = self.parameters.subject_field_separator.strip() |
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| 221 | |
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| 222 | self.trac_smtp_from = self.get_config('notification', 'smtp_from') |
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| 223 | self.smtp_default_domain = self.get_config('notification', 'smtp_default_domain') |
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| 224 | |
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| 225 | |
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| 226 | self.system = None |
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| 227 | |
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| 228 | ########## Email Header Functions ########################################################### |
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| 229 | |
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| 230 | def spam(self, message): |
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| 231 | """ |
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| 232 | # X-Spam-Score: *** (3.255) BAYES_50,DNS_FROM_AHBL_RHSBL,HTML_ |
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| 233 | # Note if Spam_level then '*' are included |
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| 234 | """ |
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| 235 | spam = False |
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| 236 | if message.has_key(self.parameters.spam_header): |
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| 237 | spam_l = string.split(message[self.parameters.spam_header]) |
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| 238 | |
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| 239 | try: |
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| 240 | number = spam_l[0].count('*') |
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| 241 | except IndexError, detail: |
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| 242 | number = 0 |
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| 243 | |
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| 244 | if number >= self.parameters.spam_level: |
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| 245 | spam = True |
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| 246 | |
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| 247 | # treat virus mails as spam |
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| 248 | # |
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| 249 | elif message.has_key('X-Virus-found'): |
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| 250 | spam = True |
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| 251 | |
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| 252 | # How to handle SPAM messages |
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| 253 | # |
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| 254 | if self.parameters.drop_spam and spam: |
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| 255 | |
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| 256 | self.logger.info('Message is a SPAM. Automatic ticket insertion refused (SPAM level > %d)' %self.parameters.spam_level) |
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| 257 | return 'drop' |
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| 258 | |
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| 259 | elif spam: |
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| 260 | |
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| 261 | return 'Spam' |
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| 262 | else: |
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| 263 | |
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| 264 | return False |
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| 265 | |
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| 266 | def email_header_acl(self, keyword, header_field, default): |
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| 267 | """ |
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| 268 | This function wil check if the email address is allowed or denied |
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| 269 | to send mail to the ticket list |
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| 270 | """ |
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| 271 | self.logger.debug('function email_header_acl: %s' %keyword) |
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| 272 | |
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| 273 | try: |
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| 274 | mail_addresses = self.parameters[keyword] |
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| 275 | |
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| 276 | # Check if we have an empty string |
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| 277 | # |
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| 278 | if not mail_addresses: |
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| 279 | return default |
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| 280 | |
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| 281 | except KeyError, detail: |
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| 282 | self.logger.debug('%s not defined, all messages are allowed.' %(keyword)) |
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| 283 | |
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| 284 | return default |
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| 285 | |
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| 286 | mail_addresses = string.split(mail_addresses, ',') |
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| 287 | |
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| 288 | for entry in mail_addresses: |
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| 289 | entry = entry.strip() |
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| 290 | TO_RE = re.compile(entry, re.VERBOSE|re.IGNORECASE) |
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| 291 | result = TO_RE.search(header_field) |
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| 292 | if result: |
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| 293 | return True |
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| 294 | |
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| 295 | return False |
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| 296 | |
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| 297 | def email_header_txt(self, m): |
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| 298 | """ |
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| 299 | Display To and CC addresses in description field |
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| 300 | """ |
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| 301 | s = '' |
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| 302 | |
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| 303 | if m['To'] and len(m['To']) > 0: |
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| 304 | s = "'''To:''' %s\r\n" %(m['To']) |
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| 305 | if m['Cc'] and len(m['Cc']) > 0: |
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| 306 | s = "%s'''Cc:''' %s\r\n" % (s, m['Cc']) |
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| 307 | |
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| 308 | return self.email_to_unicode(s) |
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| 309 | |
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| 310 | |
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| 311 | def get_sender_info(self, message): |
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| 312 | """ |
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| 313 | Get the default author name and email address from the message |
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| 314 | """ |
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| 315 | |
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| 316 | self.email_to = self.email_to_unicode(message['to']) |
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| 317 | self.to_name, self.to_email_addr = email.Utils.parseaddr (self.email_to) |
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| 318 | |
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| 319 | self.email_from = self.email_to_unicode(message['from']) |
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| 320 | self.email_name, self.email_addr = email.Utils.parseaddr(self.email_from) |
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| 321 | |
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| 322 | ## Trac can not handle author's name that contains spaces |
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| 323 | # |
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| 324 | if self.email_addr == self.trac_smtp_from: |
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| 325 | if self.email_name: |
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| 326 | self.author = self.email_name |
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| 327 | else: |
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| 328 | self.author = "email2trac" |
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| 329 | else: |
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| 330 | self.author = self.email_addr |
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| 331 | |
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| 332 | if self.parameters.ignore_trac_user_settings: |
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| 333 | return |
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| 334 | |
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| 335 | # Is this a registered user, use email address as search key: |
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| 336 | # result: |
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| 337 | # u : login name |
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| 338 | # n : Name that the user has set in the settings tab |
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| 339 | # e : email address that the user has set in the settings tab |
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| 340 | # |
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| 341 | users = [ (u,n,e) for (u, n, e) in self.env.get_known_users(self.db) |
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| 342 | if ( |
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| 343 | (e and (e.lower() == self.email_addr.lower())) or |
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| 344 | (u + '@' + self.smtp_default_domain.lower() == self.email_addr.lower()) |
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| 345 | ) |
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| 346 | ] |
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| 347 | |
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| 348 | if len(users) >= 1: |
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| 349 | self.email_from = users[0][0] |
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| 350 | self.author = users[0][0] |
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| 351 | |
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| 352 | def set_reply_fields(self, ticket, message): |
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| 353 | """ |
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| 354 | Set all the right fields for a new ticket |
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| 355 | """ |
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| 356 | self.logger.debug('function set_reply_fields') |
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| 357 | |
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| 358 | ## Only use name or email adress |
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| 359 | #ticket['reporter'] = self.email_from |
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| 360 | ticket['reporter'] = self.author |
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| 361 | |
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| 362 | |
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| 363 | # Put all CC-addresses in ticket CC field |
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| 364 | # |
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| 365 | if self.parameters.reply_all: |
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| 366 | |
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| 367 | email_cc = '' |
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| 368 | |
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| 369 | cc_addrs = email.Utils.getaddresses( message.get_all('cc', []) ) |
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| 370 | |
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| 371 | if not cc_addrs: |
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| 372 | return |
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| 373 | |
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| 374 | ## Build a list of forbidden CC addresses |
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| 375 | # |
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| 376 | #to_addrs = email.Utils.getaddresses( message.get_all('to', []) ) |
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| 377 | #to_list = list() |
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| 378 | #for n,e in to_addrs: |
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| 379 | # to_list.append(e) |
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| 380 | |
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| 381 | # Always Remove reporter email address from cc-list |
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| 382 | # |
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| 383 | try: |
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| 384 | cc_addrs.remove((self.author, self.email_addr)) |
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| 385 | except ValueError, detail: |
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| 386 | pass |
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| 387 | |
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| 388 | for name,addr in cc_addrs: |
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| 389 | |
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| 390 | ## Prevent mail loop |
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| 391 | # |
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| 392 | #if addr in to_list: |
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| 393 | |
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| 394 | if addr == self.trac_smtp_from: |
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| 395 | self.logger.debug("Skipping %s mail address for CC-field" %(addr)) |
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| 396 | continue |
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| 397 | |
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| 398 | if email_cc: |
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| 399 | email_cc = '%s, %s' %(email_cc, addr) |
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| 400 | else: |
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| 401 | email_cc = addr |
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| 402 | |
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| 403 | if email_cc: |
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| 404 | self.logger.debug('set_reply_fields: %s' %email_cc) |
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| 405 | |
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| 406 | ticket['cc'] = self.email_to_unicode(email_cc) |
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| 407 | |
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| 408 | |
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| 409 | ########## DEBUG functions ########################################################### |
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| 410 | |
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| 411 | def debug_body(self, message_body, tempfile=False): |
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| 412 | if tempfile: |
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| 413 | import tempfile |
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| 414 | body_file = tempfile.mktemp('.email2trac') |
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| 415 | else: |
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| 416 | body_file = os.path.join(self.parameters.tmpdir, 'body.txt') |
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| 417 | |
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| 418 | if self.parameters.dry_run: |
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| 419 | print 'DRY-RUN: not saving body to %s' %(body_file) |
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| 420 | return |
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| 421 | |
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| 422 | print 'writing body to %s' %(body_file) |
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| 423 | fx = open(body_file, 'wb') |
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| 424 | if not message_body: |
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| 425 | message_body = '(None)' |
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| 426 | |
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| 427 | message_body = message_body.encode('utf-8') |
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| 428 | #message_body = unicode(message_body, 'iso-8859-15') |
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| 429 | |
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| 430 | fx.write(message_body) |
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| 431 | fx.close() |
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| 432 | try: |
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| 433 | os.chmod(body_file,S_IRWXU|S_IRWXG|S_IRWXO) |
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| 434 | except OSError: |
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| 435 | pass |
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| 436 | |
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| 437 | def debug_attachments(self, message_parts): |
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| 438 | """ |
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| 439 | """ |
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| 440 | self.logger.debug('function debug_attachments') |
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| 441 | |
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| 442 | n = 0 |
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| 443 | for item in message_parts: |
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| 444 | # Skip inline text parts |
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| 445 | if not isinstance(item, tuple): |
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| 446 | continue |
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| 447 | |
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| 448 | (original, filename, part) = item |
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| 449 | |
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| 450 | n = n + 1 |
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| 451 | print 'part%d: Content-Type: %s' % (n, part.get_content_type()) |
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| 452 | |
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| 453 | s = 'part%d: filename: %s' %(n, filename) |
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| 454 | self.print_unicode(s) |
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| 455 | |
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| 456 | ## Forbidden chars |
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| 457 | # |
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| 458 | filename = filename.replace('\\', '_') |
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| 459 | filename = filename.replace('/', '_') |
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| 460 | |
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| 461 | |
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| 462 | part_file = os.path.join(self.parameters.tmpdir, filename) |
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| 463 | s = 'writing part%d (%s)' % (n,part_file) |
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| 464 | self.print_unicode(s) |
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| 465 | |
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| 466 | if self.parameters.dry_run: |
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| 467 | print 'DRY_RUN: NOT saving attachments' |
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| 468 | continue |
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| 469 | |
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| 470 | part_file = util.text.unicode_quote(part_file) |
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| 471 | |
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| 472 | fx = open(part_file, 'wb') |
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| 473 | text = part.get_payload(decode=1) |
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| 474 | |
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| 475 | if not text: |
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| 476 | text = '(None)' |
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| 477 | |
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| 478 | fx.write(text) |
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| 479 | fx.close() |
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| 480 | |
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| 481 | try: |
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| 482 | os.chmod(part_file,S_IRWXU|S_IRWXG|S_IRWXO) |
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| 483 | except OSError: |
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| 484 | pass |
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| 485 | |
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| 486 | def save_email_for_debug(self, message, create_tempfile=False): |
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| 487 | |
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| 488 | if create_tempfile: |
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| 489 | import tempfile |
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| 490 | msg_file = tempfile.mktemp('.email2trac') |
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| 491 | else: |
|---|
| 492 | #msg_file = '/var/tmp/msg.txt' |
|---|
| 493 | msg_file = os.path.join(self.parameters.tmpdir, 'msg.txt') |
|---|
| 494 | |
|---|
| 495 | if self.parameters.dry_run: |
|---|
| 496 | print 'DRY_RUN: NOT saving email message to %s' %(msg_file) |
|---|
| 497 | else: |
|---|
| 498 | print 'saving email to %s' %(msg_file) |
|---|
| 499 | |
|---|
| 500 | fx = open(msg_file, 'wb') |
|---|
| 501 | fx.write('%s' % message) |
|---|
| 502 | fx.close() |
|---|
| 503 | |
|---|
| 504 | try: |
|---|
| 505 | os.chmod(msg_file,S_IRWXU|S_IRWXG|S_IRWXO) |
|---|
| 506 | except OSError: |
|---|
| 507 | pass |
|---|
| 508 | |
|---|
| 509 | message_parts = self.get_message_parts(message) |
|---|
| 510 | message_parts = self.unique_attachment_names(message_parts) |
|---|
| 511 | body_text = self.get_body_text(message_parts) |
|---|
| 512 | self.debug_body(body_text, True) |
|---|
| 513 | self.debug_attachments(message_parts) |
|---|
| 514 | |
|---|
| 515 | ########## Conversion functions ########################################################### |
|---|
| 516 | |
|---|
| 517 | def email_to_unicode(self, message_str): |
|---|
| 518 | """ |
|---|
| 519 | Email has 7 bit ASCII code, convert it to unicode with the charset |
|---|
| 520 | that is encoded in 7-bit ASCII code and encode it as utf-8 so Trac |
|---|
| 521 | understands it. |
|---|
| 522 | """ |
|---|
| 523 | self.logger.debug("function email_to_unicode") |
|---|
| 524 | |
|---|
| 525 | results = email.Header.decode_header(message_str) |
|---|
| 526 | |
|---|
| 527 | s = None |
|---|
| 528 | for text,format in results: |
|---|
| 529 | if format: |
|---|
| 530 | try: |
|---|
| 531 | temp = unicode(text, format) |
|---|
| 532 | except UnicodeError, detail: |
|---|
| 533 | # This always works |
|---|
| 534 | # |
|---|
| 535 | temp = unicode(text, 'iso-8859-15') |
|---|
| 536 | except LookupError, detail: |
|---|
| 537 | #text = 'ERROR: Could not find charset: %s, please install' %format |
|---|
| 538 | #temp = unicode(text, 'iso-8859-15') |
|---|
| 539 | temp = message_str |
|---|
| 540 | |
|---|
| 541 | else: |
|---|
| 542 | temp = string.strip(text) |
|---|
| 543 | temp = unicode(text, 'iso-8859-15') |
|---|
| 544 | |
|---|
| 545 | if s: |
|---|
| 546 | s = '%s %s' %(s, temp) |
|---|
| 547 | else: |
|---|
| 548 | s = '%s' %temp |
|---|
| 549 | |
|---|
| 550 | #s = s.encode('utf-8') |
|---|
| 551 | return s |
|---|
| 552 | |
|---|
| 553 | def str_to_dict(self, s): |
|---|
| 554 | """ |
|---|
| 555 | Transfrom a string of the form [<key>=<value>]+ to dict[<key>] = <value> |
|---|
| 556 | """ |
|---|
| 557 | self.logger.debug("function str_to_dict") |
|---|
| 558 | |
|---|
| 559 | fields = string.split(s, self.parameters.subject_field_separator) |
|---|
| 560 | |
|---|
| 561 | result = dict() |
|---|
| 562 | for field in fields: |
|---|
| 563 | try: |
|---|
| 564 | index, value = string.split(field, '=') |
|---|
| 565 | |
|---|
| 566 | # We can not change the description of a ticket via the subject |
|---|
| 567 | # line. The description is the body of the email |
|---|
| 568 | # |
|---|
| 569 | if index.lower() in ['description']: |
|---|
| 570 | continue |
|---|
| 571 | |
|---|
| 572 | if value: |
|---|
| 573 | result[index.lower()] = value |
|---|
| 574 | |
|---|
| 575 | except ValueError: |
|---|
| 576 | pass |
|---|
| 577 | return result |
|---|
| 578 | |
|---|
| 579 | def print_unicode(self,s): |
|---|
| 580 | """ |
|---|
| 581 | This function prints unicode strings uif possible else it will quote it |
|---|
| 582 | """ |
|---|
| 583 | try: |
|---|
| 584 | self.logger.debug(s) |
|---|
| 585 | except UnicodeEncodeError, detail: |
|---|
| 586 | self.logger.debug(util.text.unicode_quote(s)) |
|---|
| 587 | |
|---|
| 588 | ########## TRAC ticket functions ########################################################### |
|---|
| 589 | |
|---|
| 590 | def check_permission_participants(self, tkt, action): |
|---|
| 591 | """ |
|---|
| 592 | Check if the mailer is allowed to update the ticket |
|---|
| 593 | """ |
|---|
| 594 | self.logger.debug('function check_permission_participants') |
|---|
| 595 | |
|---|
| 596 | if tkt['reporter'].lower() in [self.author, self.email_addr]: |
|---|
| 597 | self.logger.debug('ALLOW, %s is the ticket reporter' %(self.email_addr)) |
|---|
| 598 | |
|---|
| 599 | return True |
|---|
| 600 | |
|---|
| 601 | perm = PermissionSystem(self.env) |
|---|
| 602 | if perm.check_permission(action, self.author): |
|---|
| 603 | self.logger.debug('ALLOW, %s has trac permission to update the ticket' %(self.author)) |
|---|
| 604 | |
|---|
| 605 | return True |
|---|
| 606 | |
|---|
| 607 | # Is the updater in the CC? |
|---|
| 608 | try: |
|---|
| 609 | cc_list = tkt['cc'].split(',') |
|---|
| 610 | for cc in cc_list: |
|---|
| 611 | if self.email_addr.lower() in cc.strip(): |
|---|
| 612 | self.logger.debug('ALLOW, %s is in the CC' %(self.email_addr)) |
|---|
| 613 | |
|---|
| 614 | return True |
|---|
| 615 | |
|---|
| 616 | except KeyError: |
|---|
| 617 | pass |
|---|
| 618 | |
|---|
| 619 | return False |
|---|
| 620 | |
|---|
| 621 | def check_permission(self, tkt, action): |
|---|
| 622 | """ |
|---|
| 623 | check if the reporter has the right permission for the action: |
|---|
| 624 | - TICKET_CREATE |
|---|
| 625 | - TICKET_MODIFY |
|---|
| 626 | - TICKET_APPEND |
|---|
| 627 | - TICKET_CHGPROP |
|---|
| 628 | |
|---|
| 629 | There are three models: |
|---|
| 630 | - None : no checking at all |
|---|
| 631 | - trac : check the permission via trac permission model |
|---|
| 632 | - email2trac: .... |
|---|
| 633 | """ |
|---|
| 634 | self.logger.debug("function check_permission") |
|---|
| 635 | |
|---|
| 636 | if self.parameters.ticket_permission_system in ['trac']: |
|---|
| 637 | |
|---|
| 638 | perm = PermissionSystem(self.env) |
|---|
| 639 | if perm.check_permission(action, self.author): |
|---|
| 640 | return True |
|---|
| 641 | else: |
|---|
| 642 | return False |
|---|
| 643 | |
|---|
| 644 | elif self.parameters.ticket_permission_system in ['update_restricted_to_participants']: |
|---|
| 645 | return (self.check_permission_participants(tkt, action)) |
|---|
| 646 | |
|---|
| 647 | ## Default is to allow everybody ticket updates and ticket creation |
|---|
| 648 | # |
|---|
| 649 | else: |
|---|
| 650 | return True |
|---|
| 651 | |
|---|
| 652 | |
|---|
| 653 | def update_ticket_fields(self, ticket, user_dict, new=None): |
|---|
| 654 | """ |
|---|
| 655 | This will update the ticket fields. It will check if the |
|---|
| 656 | given fields are known and if the right values are specified |
|---|
| 657 | It will only update the ticket field value: |
|---|
| 658 | - If the field is known |
|---|
| 659 | - If the value supplied is valid for the ticket field. |
|---|
| 660 | If not then there are two options: |
|---|
| 661 | 1) Skip the value (new=None) |
|---|
| 662 | 2) Set default value for field (new=1) |
|---|
| 663 | """ |
|---|
| 664 | self.logger.debug("function update_ticket_fields") |
|---|
| 665 | |
|---|
| 666 | ## Check only permission model on ticket updates |
|---|
| 667 | # |
|---|
| 668 | if not new: |
|---|
| 669 | if self.parameters.ticket_permission_system: |
|---|
| 670 | if not self.check_permission(ticket, 'TICKET_CHGPROP'): |
|---|
| 671 | self.logger.info('Reporter: %s has no permission to change ticket properties' %self.author) |
|---|
| 672 | return False |
|---|
| 673 | |
|---|
| 674 | ## Build a system dictionary from the ticket fields |
|---|
| 675 | # with field as index and option as value |
|---|
| 676 | # |
|---|
| 677 | sys_dict = dict() |
|---|
| 678 | for field in ticket.fields: |
|---|
| 679 | try: |
|---|
| 680 | sys_dict[field['name']] = field['options'] |
|---|
| 681 | |
|---|
| 682 | except KeyError: |
|---|
| 683 | #sys_dict[field['name']] = None |
|---|
| 684 | pass |
|---|
| 685 | |
|---|
| 686 | ## Check user supplied fields an compare them with the |
|---|
| 687 | # system one's |
|---|
| 688 | # |
|---|
| 689 | for field,value in user_dict.items(): |
|---|
| 690 | if self.parameters.debug: |
|---|
| 691 | s = 'user_field\t %s = %s' %(field,value) |
|---|
| 692 | self.print_unicode(s) |
|---|
| 693 | |
|---|
| 694 | ## To prevent mail loop |
|---|
| 695 | # |
|---|
| 696 | if field == 'cc': |
|---|
| 697 | |
|---|
| 698 | cc_list = user_dict['cc'].split(',') |
|---|
| 699 | |
|---|
| 700 | if self.trac_smtp_from in cc_list: |
|---|
| 701 | self.logger.debug('MAIL LOOP: %s is not allowed as CC address' %(self.trac_smtp_from)) |
|---|
| 702 | |
|---|
| 703 | cc_list.remove(self.trac_smtp_from) |
|---|
| 704 | |
|---|
| 705 | value = ','.join(cc_list) |
|---|
| 706 | |
|---|
| 707 | |
|---|
| 708 | ## Check if every value is allowed for this field |
|---|
| 709 | # |
|---|
| 710 | if sys_dict.has_key(field): |
|---|
| 711 | |
|---|
| 712 | if value in sys_dict[field]: |
|---|
| 713 | ticket[field] = value |
|---|
| 714 | else: |
|---|
| 715 | ## Must we set a default if value is not allowed |
|---|
| 716 | # |
|---|
| 717 | if new: |
|---|
| 718 | value = self.get_config('ticket', 'default_%s' %(field) ) |
|---|
| 719 | |
|---|
| 720 | else: |
|---|
| 721 | ## Only set if we have a value |
|---|
| 722 | # |
|---|
| 723 | #if value: |
|---|
| 724 | # ticket[field] = value |
|---|
| 725 | ticket[field] = value |
|---|
| 726 | |
|---|
| 727 | if self.parameters.debug: |
|---|
| 728 | s = 'ticket_field\t %s = %s' %(field, ticket[field]) |
|---|
| 729 | self.print_unicode(s) |
|---|
| 730 | |
|---|
| 731 | def ticket_update(self, m, id, spam): |
|---|
| 732 | """ |
|---|
| 733 | If the current email is a reply to an existing ticket, this function |
|---|
| 734 | will append the contents of this email to that ticket, instead of |
|---|
| 735 | creating a new one. |
|---|
| 736 | """ |
|---|
| 737 | self.logger.debug("function ticket_update") |
|---|
| 738 | |
|---|
| 739 | if not self.parameters.ticket_update: |
|---|
| 740 | self.logger.debug("ticket_update disabled") |
|---|
| 741 | return False |
|---|
| 742 | |
|---|
| 743 | ## Must we update ticket fields |
|---|
| 744 | # |
|---|
| 745 | update_fields = dict() |
|---|
| 746 | try: |
|---|
| 747 | id, keywords = string.split(id, '?') |
|---|
| 748 | |
|---|
| 749 | update_fields = self.str_to_dict(keywords) |
|---|
| 750 | |
|---|
| 751 | ## Strip '#' |
|---|
| 752 | # |
|---|
| 753 | self.id = int(id[1:]) |
|---|
| 754 | |
|---|
| 755 | except ValueError: |
|---|
| 756 | |
|---|
| 757 | ## Strip '#' |
|---|
| 758 | # |
|---|
| 759 | self.id = int(id[1:]) |
|---|
| 760 | |
|---|
| 761 | self.logger.debug("ticket_update id %s" %id) |
|---|
| 762 | |
|---|
| 763 | ## When is the change committed |
|---|
| 764 | # |
|---|
| 765 | if self.VERSION < 0.11: |
|---|
| 766 | when = int(time.time()) |
|---|
| 767 | else: |
|---|
| 768 | when = datetime.now(util.datefmt.utc) |
|---|
| 769 | |
|---|
| 770 | try: |
|---|
| 771 | tkt = Ticket(self.env, self.id, self.db) |
|---|
| 772 | |
|---|
| 773 | except util.TracError, detail: |
|---|
| 774 | |
|---|
| 775 | ## Not a valid ticket |
|---|
| 776 | # |
|---|
| 777 | self.id = None |
|---|
| 778 | return False |
|---|
| 779 | |
|---|
| 780 | ## Check the permission of the reporter |
|---|
| 781 | # |
|---|
| 782 | if self.parameters.ticket_permission_system: |
|---|
| 783 | if not self.check_permission(tkt, 'TICKET_APPEND'): |
|---|
| 784 | self.logger.info('Reporter: %s has no permission to add comments or attachments to tickets' %self.author) |
|---|
| 785 | return False |
|---|
| 786 | |
|---|
| 787 | ## How many changes has this ticket |
|---|
| 788 | # |
|---|
| 789 | # cnum = len(tkt.get_changelog()) |
|---|
| 790 | grouped = TicketModule(self.env).grouped_changelog_entries(tkt, self.db) |
|---|
| 791 | cnum = sum(1 for e in grouped) + 1 |
|---|
| 792 | |
|---|
| 793 | |
|---|
| 794 | ## reopen the ticket if it is was closed |
|---|
| 795 | # We must use the ticket workflow framework |
|---|
| 796 | # |
|---|
| 797 | if self.parameters.email_triggers_workflow and (self.VERSION >= 0.11): |
|---|
| 798 | |
|---|
| 799 | self.logger.debug('Workflow ticket update fields: ') |
|---|
| 800 | |
|---|
| 801 | from trac.ticket.default_workflow import ConfigurableTicketWorkflow |
|---|
| 802 | from trac.test import Mock, MockPerm |
|---|
| 803 | |
|---|
| 804 | req = Mock(authname=self.author, perm=MockPerm(), args={}) |
|---|
| 805 | try: |
|---|
| 806 | workflow = self.parameters['workflow_%s' %tkt['status']] |
|---|
| 807 | except KeyError: |
|---|
| 808 | ## fallback for compability (Will be deprecated) |
|---|
| 809 | # |
|---|
| 810 | if tkt['status'] in ['closed']: |
|---|
| 811 | workflow = self.parameters.workflow |
|---|
| 812 | else: |
|---|
| 813 | workflow = None |
|---|
| 814 | |
|---|
| 815 | controller = ConfigurableTicketWorkflow(self.env) |
|---|
| 816 | #print controller.actions |
|---|
| 817 | #print controller.actions.keys() |
|---|
| 818 | #print controller.get_ticket_actions(req, tkt) |
|---|
| 819 | #print controller.actions[workflow] |
|---|
| 820 | #print controller.actions[workflow]['permissions'] is a list |
|---|
| 821 | |
|---|
| 822 | if workflow: |
|---|
| 823 | |
|---|
| 824 | if self.parameters.ticket_permission_system: |
|---|
| 825 | |
|---|
| 826 | if self.check_permission(tkt, controller.actions[workflow]['permissions'][0]): |
|---|
| 827 | fields = controller.get_ticket_changes(req, tkt, workflow) |
|---|
| 828 | else: |
|---|
| 829 | fields = dict() |
|---|
| 830 | self.logger.info('Reporter: %s has no permission to trigger workflow' %self.author) |
|---|
| 831 | |
|---|
| 832 | else: |
|---|
| 833 | fields = controller.get_ticket_changes(req, tkt, workflow) |
|---|
| 834 | |
|---|
| 835 | for key in fields.keys(): |
|---|
| 836 | self.logger.debug('\t %s : %s' %(key, fields[key])) |
|---|
| 837 | tkt[key] = fields[key] |
|---|
| 838 | |
|---|
| 839 | ## Old pre 0.11 situation |
|---|
| 840 | # |
|---|
| 841 | elif self.parameters.email_triggers_workflow: |
|---|
| 842 | |
|---|
| 843 | self.logger.debug('email triggers workflow pre trac 0.11') |
|---|
| 844 | |
|---|
| 845 | if tkt['status'] in ['closed']: |
|---|
| 846 | tkt['status'] = 'reopened' |
|---|
| 847 | tkt['resolution'] = '' |
|---|
| 848 | |
|---|
| 849 | else: |
|---|
| 850 | self.logger.debug('email triggers workflow disabled') |
|---|
| 851 | |
|---|
| 852 | ## Must we update some ticket fields properties via subject line |
|---|
| 853 | # |
|---|
| 854 | if update_fields: |
|---|
| 855 | self.update_ticket_fields(tkt, update_fields) |
|---|
| 856 | |
|---|
| 857 | message_parts = self.get_message_parts(m) |
|---|
| 858 | message_parts = self.unique_attachment_names(message_parts) |
|---|
| 859 | |
|---|
| 860 | ## Must we update some ticket fields properties via body_text |
|---|
| 861 | # |
|---|
| 862 | if self.properties: |
|---|
| 863 | self.update_ticket_fields(tkt, self.properties) |
|---|
| 864 | |
|---|
| 865 | if self.parameters.email_header: |
|---|
| 866 | message_parts.insert(0, self.email_header_txt(m)) |
|---|
| 867 | |
|---|
| 868 | body_text = self.get_body_text(message_parts) |
|---|
| 869 | |
|---|
| 870 | error_with_attachments = self.attach_attachments(message_parts) |
|---|
| 871 | |
|---|
| 872 | if body_text.strip() or update_fields or self.properties: |
|---|
| 873 | if self.parameters.dry_run: |
|---|
| 874 | print 'DRY_RUN: tkt.save_changes(self.author, body_text, ticket_change_number) ', self.author, cnum |
|---|
| 875 | else: |
|---|
| 876 | if error_with_attachments: |
|---|
| 877 | body_text = '%s\\%s' %(error_with_attachments, body_text) |
|---|
| 878 | self.logger.debug('tkt.save_changes(%s, %d)' %(self.author, cnum)) |
|---|
| 879 | tkt.save_changes(self.author, body_text, when, None, str(cnum)) |
|---|
| 880 | |
|---|
| 881 | |
|---|
| 882 | if not spam: |
|---|
| 883 | self.notify(tkt, False, when) |
|---|
| 884 | |
|---|
| 885 | return True |
|---|
| 886 | |
|---|
| 887 | def set_ticket_fields(self, ticket): |
|---|
| 888 | """ |
|---|
| 889 | set the ticket fields to value specified |
|---|
| 890 | - /etc/email2trac.conf with <prefix>_<field> |
|---|
| 891 | - trac default values, trac.ini |
|---|
| 892 | """ |
|---|
| 893 | self.logger.debug('function set_ticket_fields') |
|---|
| 894 | |
|---|
| 895 | user_dict = dict() |
|---|
| 896 | |
|---|
| 897 | for field in ticket.fields: |
|---|
| 898 | |
|---|
| 899 | name = field['name'] |
|---|
| 900 | |
|---|
| 901 | ## default trac value |
|---|
| 902 | # |
|---|
| 903 | if not field.get('custom'): |
|---|
| 904 | value = self.get_config('ticket', 'default_%s' %(name) ) |
|---|
| 905 | if (name in ['resolution']) and (value in ['fixed']): |
|---|
| 906 | value = None |
|---|
| 907 | else: |
|---|
| 908 | ## Else get the default value for reporter |
|---|
| 909 | # |
|---|
| 910 | value = field.get('value') |
|---|
| 911 | options = field.get('options') |
|---|
| 912 | |
|---|
| 913 | if value and options and (value not in options): |
|---|
| 914 | value = options[int(value)] |
|---|
| 915 | |
|---|
| 916 | if self.parameters.debug: |
|---|
| 917 | s = 'trac[%s] = %s' %(name, value) |
|---|
| 918 | self.print_unicode(s) |
|---|
| 919 | |
|---|
| 920 | ## email2trac.conf settings |
|---|
| 921 | # |
|---|
| 922 | prefix = self.parameters.ticket_prefix |
|---|
| 923 | try: |
|---|
| 924 | value = self.parameters['%s_%s' %(prefix, name)] |
|---|
| 925 | if self.parameters.debug: |
|---|
| 926 | s = 'email2trac[%s] = %s ' %(name, value) |
|---|
| 927 | self.print_unicode(s) |
|---|
| 928 | |
|---|
| 929 | except KeyError, detail: |
|---|
| 930 | pass |
|---|
| 931 | |
|---|
| 932 | if value: |
|---|
| 933 | user_dict[name] = value |
|---|
| 934 | if self.parameters.debug: |
|---|
| 935 | s = 'used %s = %s' %(name, value) |
|---|
| 936 | self.print_unicode(s) |
|---|
| 937 | |
|---|
| 938 | self.update_ticket_fields(ticket, user_dict, new=1) |
|---|
| 939 | |
|---|
| 940 | if 'status' not in user_dict.keys(): |
|---|
| 941 | ticket['status'] = 'new' |
|---|
| 942 | |
|---|
| 943 | |
|---|
| 944 | def ticket_update_by_subject(self, subject): |
|---|
| 945 | """ |
|---|
| 946 | This list of Re: prefixes is probably incomplete. Taken from |
|---|
| 947 | wikipedia. Here is how the subject is matched |
|---|
| 948 | - Re: <subject> |
|---|
| 949 | - Re: (<Mail list label>:)+ <subject> |
|---|
| 950 | |
|---|
| 951 | So we must have the last column |
|---|
| 952 | """ |
|---|
| 953 | self.logger.debug('function ticket_update_by_subject') |
|---|
| 954 | |
|---|
| 955 | matched_id = None |
|---|
| 956 | if self.parameters.ticket_update and self.parameters.ticket_update_by_subject: |
|---|
| 957 | |
|---|
| 958 | SUBJECT_RE = re.compile(r'^(?:(?:RE|AW|VS|SV|FW|FWD):\s*)+(.*)', re.IGNORECASE) |
|---|
| 959 | result = SUBJECT_RE.search(subject) |
|---|
| 960 | |
|---|
| 961 | if result: |
|---|
| 962 | ## This is a reply |
|---|
| 963 | # |
|---|
| 964 | orig_subject = result.group(1) |
|---|
| 965 | |
|---|
| 966 | self.logger.debug('subject search string: %s' %(orig_subject)) |
|---|
| 967 | |
|---|
| 968 | cursor = self.db.cursor() |
|---|
| 969 | summaries = [orig_subject, '%%: %s' % orig_subject] |
|---|
| 970 | |
|---|
| 971 | ## Convert days to seconds |
|---|
| 972 | # |
|---|
| 973 | lookback = int(time.mktime(time.gmtime())) - \ |
|---|
| 974 | self.parameters.ticket_update_by_subject_lookback * 24 * 3600 |
|---|
| 975 | |
|---|
| 976 | |
|---|
| 977 | for summary in summaries: |
|---|
| 978 | self.logger.debug('Looking for summary matching: "%s"' % summary) |
|---|
| 979 | |
|---|
| 980 | sql = """SELECT id FROM ticket |
|---|
| 981 | WHERE changetime >= %s AND summary LIKE %s |
|---|
| 982 | ORDER BY changetime DESC""" |
|---|
| 983 | cursor.execute(sql, [lookback, summary.strip()]) |
|---|
| 984 | |
|---|
| 985 | for row in cursor: |
|---|
| 986 | (matched_id,) = row |
|---|
| 987 | |
|---|
| 988 | self.logger.debug('Found matching ticket id: %d' % matched_id) |
|---|
| 989 | |
|---|
| 990 | break |
|---|
| 991 | |
|---|
| 992 | if matched_id: |
|---|
| 993 | matched_id = '#%d' % matched_id |
|---|
| 994 | return (matched_id, orig_subject) |
|---|
| 995 | |
|---|
| 996 | subject = orig_subject |
|---|
| 997 | |
|---|
| 998 | return (matched_id, subject) |
|---|
| 999 | |
|---|
| 1000 | |
|---|
| 1001 | def new_ticket(self, msg, subject, spam, set_fields = None): |
|---|
| 1002 | """ |
|---|
| 1003 | Create a new ticket |
|---|
| 1004 | """ |
|---|
| 1005 | self.logger.debug('function new_ticket') |
|---|
| 1006 | |
|---|
| 1007 | tkt = Ticket(self.env) |
|---|
| 1008 | |
|---|
| 1009 | self.set_reply_fields(tkt, msg) |
|---|
| 1010 | |
|---|
| 1011 | self.set_ticket_fields(tkt) |
|---|
| 1012 | |
|---|
| 1013 | ## Check the permission of the reporter |
|---|
| 1014 | # |
|---|
| 1015 | if self.parameters.ticket_permission_system: |
|---|
| 1016 | if not self.check_permission(tkt, 'TICKET_CREATE'): |
|---|
| 1017 | self.logger.info('Reporter: %s has no permission to create tickets' %self.author) |
|---|
| 1018 | return False |
|---|
| 1019 | |
|---|
| 1020 | ## Old style setting for component, will be removed |
|---|
| 1021 | # |
|---|
| 1022 | if spam: |
|---|
| 1023 | tkt['component'] = 'Spam' |
|---|
| 1024 | |
|---|
| 1025 | elif self.parameters.has_key('component'): |
|---|
| 1026 | tkt['component'] = self.parameters['component'] |
|---|
| 1027 | |
|---|
| 1028 | if not msg['Subject']: |
|---|
| 1029 | tkt['summary'] = u'(No subject)' |
|---|
| 1030 | else: |
|---|
| 1031 | tkt['summary'] = subject |
|---|
| 1032 | |
|---|
| 1033 | |
|---|
| 1034 | if set_fields: |
|---|
| 1035 | rest, keywords = string.split(set_fields, '?') |
|---|
| 1036 | |
|---|
| 1037 | if keywords: |
|---|
| 1038 | update_fields = self.str_to_dict(keywords) |
|---|
| 1039 | self.update_ticket_fields(tkt, update_fields) |
|---|
| 1040 | |
|---|
| 1041 | |
|---|
| 1042 | message_parts = self.get_message_parts(msg) |
|---|
| 1043 | |
|---|
| 1044 | ## Must we update some ticket fields properties via body_text |
|---|
| 1045 | # |
|---|
| 1046 | if self.properties: |
|---|
| 1047 | self.update_ticket_fields(tkt, self.properties) |
|---|
| 1048 | |
|---|
| 1049 | message_parts = self.unique_attachment_names(message_parts) |
|---|
| 1050 | |
|---|
| 1051 | ## produce e-mail like header |
|---|
| 1052 | # |
|---|
| 1053 | head = '' |
|---|
| 1054 | if self.parameters.email_header: |
|---|
| 1055 | head = self.email_header_txt(msg) |
|---|
| 1056 | message_parts.insert(0, head) |
|---|
| 1057 | |
|---|
| 1058 | body_text = self.get_body_text(message_parts) |
|---|
| 1059 | |
|---|
| 1060 | tkt['description'] = body_text |
|---|
| 1061 | |
|---|
| 1062 | ## When is the change committed |
|---|
| 1063 | # |
|---|
| 1064 | if self.VERSION < 0.11: |
|---|
| 1065 | when = int(time.time()) |
|---|
| 1066 | else: |
|---|
| 1067 | when = datetime.now(util.datefmt.utc) |
|---|
| 1068 | |
|---|
| 1069 | if self.parameters.dry_run: |
|---|
| 1070 | print 'DRY_RUN: tkt.insert()' |
|---|
| 1071 | else: |
|---|
| 1072 | self.id = tkt.insert() |
|---|
| 1073 | |
|---|
| 1074 | changed = False |
|---|
| 1075 | comment = '' |
|---|
| 1076 | |
|---|
| 1077 | ## some routines in trac are dependend on ticket id |
|---|
| 1078 | # like alternate notify template |
|---|
| 1079 | # |
|---|
| 1080 | if self.parameters.alternate_notify_template: |
|---|
| 1081 | tkt['id'] = self.id |
|---|
| 1082 | changed = True |
|---|
| 1083 | |
|---|
| 1084 | ## Rewrite the description if we have mailto enabled |
|---|
| 1085 | # |
|---|
| 1086 | if self.parameters.mailto_link: |
|---|
| 1087 | changed = True |
|---|
| 1088 | comment = u'\nadded mailto line\n' |
|---|
| 1089 | mailto = self.html_mailto_link( m['Subject']) |
|---|
| 1090 | |
|---|
| 1091 | tkt['description'] = u'%s\r\n%s%s\r\n' \ |
|---|
| 1092 | %(head, mailto, body_text) |
|---|
| 1093 | |
|---|
| 1094 | ## Save the attachments to the ticket |
|---|
| 1095 | # |
|---|
| 1096 | error_with_attachments = self.attach_attachments(message_parts) |
|---|
| 1097 | |
|---|
| 1098 | if error_with_attachments: |
|---|
| 1099 | changed = True |
|---|
| 1100 | comment = '%s\n%s\n' %(comment, error_with_attachments) |
|---|
| 1101 | |
|---|
| 1102 | if changed: |
|---|
| 1103 | if self.parameters.dry_run: |
|---|
| 1104 | print 'DRY_RUN: tkt.save_changes(%s, comment) real reporter = %s' %( tkt['reporter'], self.author) |
|---|
| 1105 | else: |
|---|
| 1106 | tkt.save_changes(tkt['reporter'], comment) |
|---|
| 1107 | #print tkt.get_changelog(self.db, when) |
|---|
| 1108 | |
|---|
| 1109 | if not spam: |
|---|
| 1110 | self.notify(tkt, True) |
|---|
| 1111 | |
|---|
| 1112 | |
|---|
| 1113 | def attach_attachments(self, message_parts, update=False): |
|---|
| 1114 | ''' |
|---|
| 1115 | save any attachments as files in the ticket's directory |
|---|
| 1116 | ''' |
|---|
| 1117 | self.logger.debug('function attach_attachments()') |
|---|
| 1118 | |
|---|
| 1119 | if self.parameters.dry_run: |
|---|
| 1120 | print "DRY_RUN: no attachments attached to tickets" |
|---|
| 1121 | return '' |
|---|
| 1122 | |
|---|
| 1123 | count = 0 |
|---|
| 1124 | |
|---|
| 1125 | ## Get Maxium attachment size |
|---|
| 1126 | # |
|---|
| 1127 | max_size = int(self.get_config('attachment', 'max_size')) |
|---|
| 1128 | status = None |
|---|
| 1129 | |
|---|
| 1130 | for item in message_parts: |
|---|
| 1131 | ## Skip body parts |
|---|
| 1132 | # |
|---|
| 1133 | if not isinstance(item, tuple): |
|---|
| 1134 | continue |
|---|
| 1135 | |
|---|
| 1136 | (original, filename, part) = item |
|---|
| 1137 | |
|---|
| 1138 | ## We have to determine the size so we use this temporary solution. we must escape it |
|---|
| 1139 | # else we get UnicodeErrors. |
|---|
| 1140 | # |
|---|
| 1141 | path, fd = util.create_unique_file(os.path.join(self.parameters.tmpdir, util.text.unicode_quote(filename))) |
|---|
| 1142 | text = part.get_payload(decode=1) |
|---|
| 1143 | if not text: |
|---|
| 1144 | text = '(None)' |
|---|
| 1145 | fd.write(text) |
|---|
| 1146 | fd.close() |
|---|
| 1147 | |
|---|
| 1148 | ## get the file_size |
|---|
| 1149 | # |
|---|
| 1150 | stats = os.lstat(path) |
|---|
| 1151 | file_size = stats[ST_SIZE] |
|---|
| 1152 | |
|---|
| 1153 | ## Check if the attachment size is allowed |
|---|
| 1154 | # |
|---|
| 1155 | if (max_size != -1) and (file_size > max_size): |
|---|
| 1156 | status = '%s\nFile %s is larger then allowed attachment size (%d > %d)\n\n' \ |
|---|
| 1157 | %(status, original, file_size, max_size) |
|---|
| 1158 | |
|---|
| 1159 | os.unlink(path) |
|---|
| 1160 | continue |
|---|
| 1161 | else: |
|---|
| 1162 | count = count + 1 |
|---|
| 1163 | |
|---|
| 1164 | ## Insert the attachment |
|---|
| 1165 | # |
|---|
| 1166 | fd = open(path, 'rb') |
|---|
| 1167 | if self.system == 'discussion': |
|---|
| 1168 | att = attachment.Attachment(self.env, 'discussion', 'topic/%s' |
|---|
| 1169 | % (self.id,)) |
|---|
| 1170 | else: |
|---|
| 1171 | self.logger.debug('Attach %s to ticket %d' %(util.text.unicode_quote(filename), self.id)) |
|---|
| 1172 | att = attachment.Attachment(self.env, 'ticket', self.id) |
|---|
| 1173 | |
|---|
| 1174 | ## This will break the ticket_update system, the body_text is vaporized |
|---|
| 1175 | # ;-( |
|---|
| 1176 | # |
|---|
| 1177 | if not update: |
|---|
| 1178 | att.author = self.author |
|---|
| 1179 | att.description = self.email_to_unicode('Added by email2trac') |
|---|
| 1180 | |
|---|
| 1181 | try: |
|---|
| 1182 | self.logger.debug('Insert atachment') |
|---|
| 1183 | att.insert(filename, fd, file_size) |
|---|
| 1184 | except OSError, detail: |
|---|
| 1185 | self.logger.info('%s\nFilename %s could not be saved, problem: %s' %(status, filename, detail)) |
|---|
| 1186 | status = '%s\nFilename %s could not be saved, problem: %s' %(status, filename, detail) |
|---|
| 1187 | |
|---|
| 1188 | ## Remove the created temporary filename |
|---|
| 1189 | # |
|---|
| 1190 | fd.close() |
|---|
| 1191 | os.unlink(path) |
|---|
| 1192 | |
|---|
| 1193 | ## return error |
|---|
| 1194 | # |
|---|
| 1195 | return status |
|---|
| 1196 | |
|---|
| 1197 | ########## Fullblog functions ################################################# |
|---|
| 1198 | |
|---|
| 1199 | def blog(self, id): |
|---|
| 1200 | """ |
|---|
| 1201 | The blog create/update function |
|---|
| 1202 | """ |
|---|
| 1203 | ## import the modules |
|---|
| 1204 | # |
|---|
| 1205 | from tracfullblog.core import FullBlogCore |
|---|
| 1206 | from tracfullblog.model import BlogPost, BlogComment |
|---|
| 1207 | from trac.test import Mock, MockPerm |
|---|
| 1208 | |
|---|
| 1209 | ## instantiate blog core |
|---|
| 1210 | # |
|---|
| 1211 | blog = FullBlogCore(self.env) |
|---|
| 1212 | req = Mock(authname='anonymous', perm=MockPerm(), args={}) |
|---|
| 1213 | |
|---|
| 1214 | if id: |
|---|
| 1215 | |
|---|
| 1216 | ## update blog |
|---|
| 1217 | # |
|---|
| 1218 | comment = BlogComment(self.env, id) |
|---|
| 1219 | comment.author = self.author |
|---|
| 1220 | |
|---|
| 1221 | message_parts = self.get_message_parts(m) |
|---|
| 1222 | comment.comment = self.get_body_text(message_parts) |
|---|
| 1223 | |
|---|
| 1224 | blog.create_comment(req, comment) |
|---|
| 1225 | |
|---|
| 1226 | else: |
|---|
| 1227 | ## create blog |
|---|
| 1228 | # |
|---|
| 1229 | import time |
|---|
| 1230 | post = BlogPost(self.env, 'blog_'+time.strftime("%Y%m%d%H%M%S", time.gmtime())) |
|---|
| 1231 | |
|---|
| 1232 | #post = BlogPost(self.env, blog._get_default_postname(self.env)) |
|---|
| 1233 | |
|---|
| 1234 | post.author = self.author |
|---|
| 1235 | post.title = self.email_to_unicode(m['Subject']) |
|---|
| 1236 | |
|---|
| 1237 | message_parts = self.get_message_parts(m) |
|---|
| 1238 | post.body = self.get_body_text(message_parts) |
|---|
| 1239 | |
|---|
| 1240 | blog.create_post(req, post, self.author, u'Created by email2trac', False) |
|---|
| 1241 | |
|---|
| 1242 | |
|---|
| 1243 | ########## Discussion functions ############################################## |
|---|
| 1244 | |
|---|
| 1245 | def discussion_topic(self, content, subject): |
|---|
| 1246 | |
|---|
| 1247 | ## Import modules. |
|---|
| 1248 | # |
|---|
| 1249 | from tracdiscussion.api import DiscussionApi |
|---|
| 1250 | from trac.util.datefmt import to_timestamp, utc |
|---|
| 1251 | |
|---|
| 1252 | self.logger.debug('Creating a new topic in forum:', self.id) |
|---|
| 1253 | |
|---|
| 1254 | ## Get dissussion API component. |
|---|
| 1255 | # |
|---|
| 1256 | api = self.env[DiscussionApi] |
|---|
| 1257 | context = self._create_context(content, subject) |
|---|
| 1258 | |
|---|
| 1259 | ## Get forum for new topic. |
|---|
| 1260 | # |
|---|
| 1261 | forum = api.get_forum(context, self.id) |
|---|
| 1262 | |
|---|
| 1263 | if not forum: |
|---|
| 1264 | self.logger.error("ERROR: Replied forum doesn't exist") |
|---|
| 1265 | |
|---|
| 1266 | ## Prepare topic. |
|---|
| 1267 | # |
|---|
| 1268 | topic = {'forum' : forum['id'], |
|---|
| 1269 | 'subject' : context.subject, |
|---|
| 1270 | 'time': to_timestamp(datetime.now(utc)), |
|---|
| 1271 | 'author' : self.author, |
|---|
| 1272 | 'subscribers' : [self.email_addr], |
|---|
| 1273 | 'body' : self.get_body_text(context.content_parts)} |
|---|
| 1274 | |
|---|
| 1275 | ## Add topic to DB and commit it. |
|---|
| 1276 | # |
|---|
| 1277 | self._add_topic(api, context, topic) |
|---|
| 1278 | self.db.commit() |
|---|
| 1279 | |
|---|
| 1280 | def discussion_topic_reply(self, content, subject): |
|---|
| 1281 | |
|---|
| 1282 | ## Import modules. |
|---|
| 1283 | # |
|---|
| 1284 | from tracdiscussion.api import DiscussionApi |
|---|
| 1285 | from trac.util.datefmt import to_timestamp, utc |
|---|
| 1286 | |
|---|
| 1287 | self.logger.debug('Replying to discussion topic', self.id) |
|---|
| 1288 | |
|---|
| 1289 | ## Get dissussion API component. |
|---|
| 1290 | # |
|---|
| 1291 | api = self.env[DiscussionApi] |
|---|
| 1292 | context = self._create_context(content, subject) |
|---|
| 1293 | |
|---|
| 1294 | ## Get replied topic. |
|---|
| 1295 | # |
|---|
| 1296 | topic = api.get_topic(context, self.id) |
|---|
| 1297 | |
|---|
| 1298 | if not topic: |
|---|
| 1299 | self.logger.error("ERROR: Replied topic doesn't exist") |
|---|
| 1300 | |
|---|
| 1301 | ## Prepare message. |
|---|
| 1302 | # |
|---|
| 1303 | message = {'forum' : topic['forum'], |
|---|
| 1304 | 'topic' : topic['id'], |
|---|
| 1305 | 'replyto' : -1, |
|---|
| 1306 | 'time' : to_timestamp(datetime.now(utc)), |
|---|
| 1307 | 'author' : self.author, |
|---|
| 1308 | 'body' : self.get_body_text(context.content_parts)} |
|---|
| 1309 | |
|---|
| 1310 | ## Add message to DB and commit it. |
|---|
| 1311 | # |
|---|
| 1312 | self._add_message(api, context, message) |
|---|
| 1313 | self.db.commit() |
|---|
| 1314 | |
|---|
| 1315 | def discussion_message_reply(self, content, subject): |
|---|
| 1316 | |
|---|
| 1317 | ## Import modules. |
|---|
| 1318 | # |
|---|
| 1319 | from tracdiscussion.api import DiscussionApi |
|---|
| 1320 | from trac.util.datefmt import to_timestamp, utc |
|---|
| 1321 | |
|---|
| 1322 | self.loggger.debug('Replying to discussion message', self.id) |
|---|
| 1323 | |
|---|
| 1324 | ## Get dissussion API component. |
|---|
| 1325 | # |
|---|
| 1326 | api = self.env[DiscussionApi] |
|---|
| 1327 | context = self._create_context(content, subject) |
|---|
| 1328 | |
|---|
| 1329 | ## Get replied message. |
|---|
| 1330 | # |
|---|
| 1331 | message = api.get_message(context, self.id) |
|---|
| 1332 | |
|---|
| 1333 | if not message: |
|---|
| 1334 | self.logger.error("ERROR: Replied message doesn't exist") |
|---|
| 1335 | |
|---|
| 1336 | ## Prepare message. |
|---|
| 1337 | # |
|---|
| 1338 | message = {'forum' : message['forum'], |
|---|
| 1339 | 'topic' : message['topic'], |
|---|
| 1340 | 'replyto' : message['id'], |
|---|
| 1341 | 'time' : to_timestamp(datetime.now(utc)), |
|---|
| 1342 | 'author' : self.author, |
|---|
| 1343 | 'body' : self.get_body_text(context.content_parts)} |
|---|
| 1344 | |
|---|
| 1345 | ## Add message to DB and commit it. |
|---|
| 1346 | # |
|---|
| 1347 | self._add_message(api, context, message) |
|---|
| 1348 | self.db.commit() |
|---|
| 1349 | |
|---|
| 1350 | def _create_context(self, content, subject): |
|---|
| 1351 | |
|---|
| 1352 | ## Import modules. |
|---|
| 1353 | # |
|---|
| 1354 | from trac.mimeview import Context |
|---|
| 1355 | from trac.web.api import Request |
|---|
| 1356 | from trac.perm import PermissionCache |
|---|
| 1357 | |
|---|
| 1358 | ## TODO: Read server base URL from config. |
|---|
| 1359 | # Create request object to mockup context creation. |
|---|
| 1360 | # |
|---|
| 1361 | environ = {'SERVER_PORT' : 80, |
|---|
| 1362 | 'SERVER_NAME' : 'test', |
|---|
| 1363 | 'REQUEST_METHOD' : 'POST', |
|---|
| 1364 | 'wsgi.url_scheme' : 'http', |
|---|
| 1365 | 'wsgi.input' : sys.stdin} |
|---|
| 1366 | chrome = {'links': {}, |
|---|
| 1367 | 'scripts': [], |
|---|
| 1368 | 'ctxtnav': [], |
|---|
| 1369 | 'warnings': [], |
|---|
| 1370 | 'notices': []} |
|---|
| 1371 | |
|---|
| 1372 | if self.env.base_url_for_redirect: |
|---|
| 1373 | environ['trac.base_url'] = self.env.base_url |
|---|
| 1374 | |
|---|
| 1375 | req = Request(environ, None) |
|---|
| 1376 | req.chrome = chrome |
|---|
| 1377 | req.tz = 'missing' |
|---|
| 1378 | req.authname = self.author |
|---|
| 1379 | req.perm = PermissionCache(self.env, self.author) |
|---|
| 1380 | |
|---|
| 1381 | ## Create and return context. |
|---|
| 1382 | # |
|---|
| 1383 | context = Context.from_request(req) |
|---|
| 1384 | context.realm = 'discussion-email2trac' |
|---|
| 1385 | context.cursor = self.db.cursor() |
|---|
| 1386 | context.content = content |
|---|
| 1387 | context.subject = subject |
|---|
| 1388 | |
|---|
| 1389 | ## Read content parts from content. |
|---|
| 1390 | # |
|---|
| 1391 | context.content_parts = self.get_message_parts(content) |
|---|
| 1392 | context.content_parts = self.unique_attachment_names( |
|---|
| 1393 | context.content_parts) |
|---|
| 1394 | |
|---|
| 1395 | return context |
|---|
| 1396 | |
|---|
| 1397 | def _add_topic(self, api, context, topic): |
|---|
| 1398 | context.req.perm.assert_permission('DISCUSSION_APPEND') |
|---|
| 1399 | |
|---|
| 1400 | ## Filter topic. |
|---|
| 1401 | # |
|---|
| 1402 | for discussion_filter in api.discussion_filters: |
|---|
| 1403 | accept, topic_or_error = discussion_filter.filter_topic( |
|---|
| 1404 | context, topic) |
|---|
| 1405 | if accept: |
|---|
| 1406 | topic = topic_or_error |
|---|
| 1407 | else: |
|---|
| 1408 | raise TracError(topic_or_error) |
|---|
| 1409 | |
|---|
| 1410 | ## Add a new topic. |
|---|
| 1411 | # |
|---|
| 1412 | api.add_topic(context, topic) |
|---|
| 1413 | |
|---|
| 1414 | ## Get inserted topic with new ID. |
|---|
| 1415 | # |
|---|
| 1416 | topic = api.get_topic_by_time(context, topic['time']) |
|---|
| 1417 | |
|---|
| 1418 | ## Attach attachments. |
|---|
| 1419 | # |
|---|
| 1420 | self.id = topic['id'] |
|---|
| 1421 | self.attach_attachments(context.content_parts, True) |
|---|
| 1422 | |
|---|
| 1423 | ## Notify change listeners. |
|---|
| 1424 | # |
|---|
| 1425 | for listener in api.topic_change_listeners: |
|---|
| 1426 | listener.topic_created(context, topic) |
|---|
| 1427 | |
|---|
| 1428 | def _add_message(self, api, context, message): |
|---|
| 1429 | context.req.perm.assert_permission('DISCUSSION_APPEND') |
|---|
| 1430 | |
|---|
| 1431 | ## Filter message. |
|---|
| 1432 | # |
|---|
| 1433 | for discussion_filter in api.discussion_filters: |
|---|
| 1434 | accept, message_or_error = discussion_filter.filter_message( |
|---|
| 1435 | context, message) |
|---|
| 1436 | if accept: |
|---|
| 1437 | message = message_or_error |
|---|
| 1438 | else: |
|---|
| 1439 | raise TracError(message_or_error) |
|---|
| 1440 | |
|---|
| 1441 | ## Add message. |
|---|
| 1442 | # |
|---|
| 1443 | api.add_message(context, message) |
|---|
| 1444 | |
|---|
| 1445 | ## Get inserted message with new ID. |
|---|
| 1446 | # |
|---|
| 1447 | message = api.get_message_by_time(context, message['time']) |
|---|
| 1448 | |
|---|
| 1449 | ## Attach attachments. |
|---|
| 1450 | # |
|---|
| 1451 | self.id = message['topic'] |
|---|
| 1452 | self.attach_attachments(context.content_parts, True) |
|---|
| 1453 | |
|---|
| 1454 | ## Notify change listeners. |
|---|
| 1455 | # |
|---|
| 1456 | for listener in api.message_change_listeners: |
|---|
| 1457 | listener.message_created(context, message) |
|---|
| 1458 | |
|---|
| 1459 | ########## MAIN function ###################################################### |
|---|
| 1460 | |
|---|
| 1461 | def parse(self, fp): |
|---|
| 1462 | """ |
|---|
| 1463 | """ |
|---|
| 1464 | self.logger.debug('Main function parse') |
|---|
| 1465 | global m |
|---|
| 1466 | |
|---|
| 1467 | m = email.message_from_file(fp) |
|---|
| 1468 | |
|---|
| 1469 | if not m: |
|---|
| 1470 | self.logger.debug('This is not a valid email message format') |
|---|
| 1471 | return |
|---|
| 1472 | |
|---|
| 1473 | ## Work around lack of header folding in Python; see http://bugs.python.org/issue4696 |
|---|
| 1474 | # |
|---|
| 1475 | try: |
|---|
| 1476 | m.replace_header('Subject', m['Subject'].replace('\r', '').replace('\n', '')) |
|---|
| 1477 | except AttributeError, detail: |
|---|
| 1478 | pass |
|---|
| 1479 | |
|---|
| 1480 | if self.parameters.debug: # save the entire e-mail message text |
|---|
| 1481 | self.save_email_for_debug(m, True) |
|---|
| 1482 | |
|---|
| 1483 | self.db = self.env.get_db_cnx() |
|---|
| 1484 | self.get_sender_info(m) |
|---|
| 1485 | |
|---|
| 1486 | if not self.email_header_acl('white_list', self.email_addr, True): |
|---|
| 1487 | self.logger.info('Message rejected : %s not in white list' %(self.email_addr)) |
|---|
| 1488 | return False |
|---|
| 1489 | |
|---|
| 1490 | if self.email_header_acl('black_list', self.email_addr, False): |
|---|
| 1491 | self.logger.info('Message rejected : %s in black list' %(self.email_addr)) |
|---|
| 1492 | return False |
|---|
| 1493 | |
|---|
| 1494 | if not self.email_header_acl('recipient_list', self.to_email_addr, True): |
|---|
| 1495 | self.logger.info('Message rejected : %s not in recipient list' %(self.to_email_addr)) |
|---|
| 1496 | return False |
|---|
| 1497 | |
|---|
| 1498 | ## If spam drop the message |
|---|
| 1499 | # |
|---|
| 1500 | if self.spam(m) == 'drop': |
|---|
| 1501 | return False |
|---|
| 1502 | |
|---|
| 1503 | elif self.spam(m) == 'spam': |
|---|
| 1504 | spam_msg = True |
|---|
| 1505 | else: |
|---|
| 1506 | spam_msg = False |
|---|
| 1507 | |
|---|
| 1508 | if not m['Subject']: |
|---|
| 1509 | subject = 'No Subject' |
|---|
| 1510 | else: |
|---|
| 1511 | subject = self.email_to_unicode(m['Subject']) |
|---|
| 1512 | |
|---|
| 1513 | self.logger.debug('subject: %s' %subject) |
|---|
| 1514 | |
|---|
| 1515 | ## [hic] #1529: Re: LRZ |
|---|
| 1516 | # [hic] #1529?owner=bas,priority=medium: Re: LRZ |
|---|
| 1517 | # |
|---|
| 1518 | ticket_regex = r''' |
|---|
| 1519 | (?P<new_fields>[#][?].*) |
|---|
| 1520 | |(?P<reply>(?P<id>[#][\d]+)(?P<fields>\?.*)?:) |
|---|
| 1521 | ''' |
|---|
| 1522 | ## Check if FullBlogPlugin is installed |
|---|
| 1523 | # |
|---|
| 1524 | blog_enabled = None |
|---|
| 1525 | blog_regex = '' |
|---|
| 1526 | if self.get_config('components', 'tracfullblog.*') in ['enabled']: |
|---|
| 1527 | blog_enabled = True |
|---|
| 1528 | blog_regex = '''|(?P<blog>blog:(?P<blog_id>\w*))''' |
|---|
| 1529 | |
|---|
| 1530 | |
|---|
| 1531 | ## Check if DiscussionPlugin is installed |
|---|
| 1532 | # |
|---|
| 1533 | discussion_enabled = None |
|---|
| 1534 | discussion_regex = '' |
|---|
| 1535 | if self.get_config('components', 'tracdiscussion.api.*') in ['enabled']: |
|---|
| 1536 | discussion_enabled = True |
|---|
| 1537 | discussion_regex = r''' |
|---|
| 1538 | |(?P<forum>Forum[ ][#](?P<forum_id>\d+)[ ]-[ ]?) |
|---|
| 1539 | |(?P<topic>Topic[ ][#](?P<topic_id>\d+)[ ]-[ ]?) |
|---|
| 1540 | |(?P<message>Message[ ][#](?P<message_id>\d+)[ ]-[ ]?) |
|---|
| 1541 | ''' |
|---|
| 1542 | |
|---|
| 1543 | |
|---|
| 1544 | regex_str = ticket_regex + blog_regex + discussion_regex |
|---|
| 1545 | SYSTEM_RE = re.compile(regex_str, re.VERBOSE) |
|---|
| 1546 | |
|---|
| 1547 | ## Find out if this is a ticket, a blog or a discussion |
|---|
| 1548 | # |
|---|
| 1549 | result = SYSTEM_RE.search(subject) |
|---|
| 1550 | |
|---|
| 1551 | if result: |
|---|
| 1552 | ## update ticket + fields |
|---|
| 1553 | # |
|---|
| 1554 | if result.group('reply'): |
|---|
| 1555 | self.system = 'ticket' |
|---|
| 1556 | |
|---|
| 1557 | ## Skip the last ':' character |
|---|
| 1558 | # |
|---|
| 1559 | if not self.ticket_update(m, result.group('reply')[:-1], spam_msg): |
|---|
| 1560 | self.new_ticket(m, subject, spam_msg) |
|---|
| 1561 | |
|---|
| 1562 | ## New ticket + fields |
|---|
| 1563 | # |
|---|
| 1564 | elif result.group('new_fields'): |
|---|
| 1565 | self.system = 'ticket' |
|---|
| 1566 | self.new_ticket(m, subject[:result.start('new_fields')], spam_msg, result.group('new_fields')) |
|---|
| 1567 | |
|---|
| 1568 | if blog_enabled: |
|---|
| 1569 | if result.group('blog'): |
|---|
| 1570 | self.system = 'blog' |
|---|
| 1571 | self.blog(result.group('blog_id')) |
|---|
| 1572 | |
|---|
| 1573 | if discussion_enabled: |
|---|
| 1574 | ## New topic. |
|---|
| 1575 | # |
|---|
| 1576 | if result.group('forum'): |
|---|
| 1577 | self.system = 'discussion' |
|---|
| 1578 | self.id = int(result.group('forum_id')) |
|---|
| 1579 | self.discussion_topic(m, subject[result.end('forum'):]) |
|---|
| 1580 | |
|---|
| 1581 | ## Reply to topic. |
|---|
| 1582 | # |
|---|
| 1583 | elif result.group('topic'): |
|---|
| 1584 | self.system = 'discussion' |
|---|
| 1585 | self.id = int(result.group('topic_id')) |
|---|
| 1586 | self.discussion_topic_reply(m, subject[result.end('topic'):]) |
|---|
| 1587 | |
|---|
| 1588 | ## Reply to topic message. |
|---|
| 1589 | # |
|---|
| 1590 | elif result.group('message'): |
|---|
| 1591 | self.system = 'discussion' |
|---|
| 1592 | self.id = int(result.group('message_id')) |
|---|
| 1593 | self.discussion_message_reply(m, subject[result.end('message'):]) |
|---|
| 1594 | |
|---|
| 1595 | else: |
|---|
| 1596 | self.system = 'ticket' |
|---|
| 1597 | (matched_id, subject) = self.ticket_update_by_subject(subject) |
|---|
| 1598 | if matched_id: |
|---|
| 1599 | if not self.ticket_update(m, matched_id, spam_msg): |
|---|
| 1600 | self.new_ticket(m, subject, spam_msg) |
|---|
| 1601 | else: |
|---|
| 1602 | ## No update by subject, so just create a new ticket |
|---|
| 1603 | # |
|---|
| 1604 | self.new_ticket(m, subject, spam_msg) |
|---|
| 1605 | |
|---|
| 1606 | |
|---|
| 1607 | ########## BODY TEXT functions ########################################################### |
|---|
| 1608 | |
|---|
| 1609 | def strip_signature(self, text): |
|---|
| 1610 | """ |
|---|
| 1611 | Strip signature from message, inspired by Mailman software |
|---|
| 1612 | """ |
|---|
| 1613 | self.logger.debug('function strip_signature') |
|---|
| 1614 | |
|---|
| 1615 | body = [] |
|---|
| 1616 | for line in text.splitlines(): |
|---|
| 1617 | if line == '-- ': |
|---|
| 1618 | break |
|---|
| 1619 | body.append(line) |
|---|
| 1620 | |
|---|
| 1621 | return ('\n'.join(body)) |
|---|
| 1622 | |
|---|
| 1623 | def reflow(self, text, delsp = 0): |
|---|
| 1624 | """ |
|---|
| 1625 | Reflow the message based on the format="flowed" specification (RFC 3676) |
|---|
| 1626 | """ |
|---|
| 1627 | flowedlines = [] |
|---|
| 1628 | quotelevel = 0 |
|---|
| 1629 | prevflowed = 0 |
|---|
| 1630 | |
|---|
| 1631 | for line in text.splitlines(): |
|---|
| 1632 | from re import match |
|---|
| 1633 | |
|---|
| 1634 | ## Figure out the quote level and the content of the current line |
|---|
| 1635 | # |
|---|
| 1636 | m = match('(>*)( ?)(.*)', line) |
|---|
| 1637 | linequotelevel = len(m.group(1)) |
|---|
| 1638 | line = m.group(3) |
|---|
| 1639 | |
|---|
| 1640 | ## Determine whether this line is flowed |
|---|
| 1641 | # |
|---|
| 1642 | if line and line != '-- ' and line[-1] == ' ': |
|---|
| 1643 | flowed = 1 |
|---|
| 1644 | else: |
|---|
| 1645 | flowed = 0 |
|---|
| 1646 | |
|---|
| 1647 | if flowed and delsp and line and line[-1] == ' ': |
|---|
| 1648 | line = line[:-1] |
|---|
| 1649 | |
|---|
| 1650 | ## If the previous line is flowed, append this line to it |
|---|
| 1651 | # |
|---|
| 1652 | if prevflowed and line != '-- ' and linequotelevel == quotelevel: |
|---|
| 1653 | flowedlines[-1] += line |
|---|
| 1654 | |
|---|
| 1655 | ## Otherwise, start a new line |
|---|
| 1656 | # |
|---|
| 1657 | else: |
|---|
| 1658 | flowedlines.append('>' * linequotelevel + line) |
|---|
| 1659 | |
|---|
| 1660 | prevflowed = flowed |
|---|
| 1661 | |
|---|
| 1662 | |
|---|
| 1663 | return '\n'.join(flowedlines) |
|---|
| 1664 | |
|---|
| 1665 | def strip_quotes(self, text): |
|---|
| 1666 | """ |
|---|
| 1667 | Strip quotes from message by Nicolas Mendoza |
|---|
| 1668 | """ |
|---|
| 1669 | self.logger.debug('function strip_quotes') |
|---|
| 1670 | |
|---|
| 1671 | body = [] |
|---|
| 1672 | for line in text.splitlines(): |
|---|
| 1673 | try: |
|---|
| 1674 | |
|---|
| 1675 | if line.startswith(self.parameters.email_quote): |
|---|
| 1676 | continue |
|---|
| 1677 | |
|---|
| 1678 | except UnicodeDecodeError: |
|---|
| 1679 | |
|---|
| 1680 | tmp_line = self.email_to_unicode(line) |
|---|
| 1681 | if tmp_line.startswith(self.parameters.email_quote): |
|---|
| 1682 | continue |
|---|
| 1683 | |
|---|
| 1684 | body.append(line) |
|---|
| 1685 | |
|---|
| 1686 | return ('\n'.join(body)) |
|---|
| 1687 | |
|---|
| 1688 | def inline_properties(self, text): |
|---|
| 1689 | """ |
|---|
| 1690 | Parse text if we use inline keywords to set ticket fields |
|---|
| 1691 | """ |
|---|
| 1692 | self.logger.debug('function inline_properties') |
|---|
| 1693 | |
|---|
| 1694 | properties = dict() |
|---|
| 1695 | body = list() |
|---|
| 1696 | |
|---|
| 1697 | INLINE_EXP = re.compile('\s*[@]\s*(\w+)\s*:(.*)$') |
|---|
| 1698 | |
|---|
| 1699 | for line in text.splitlines(): |
|---|
| 1700 | match = INLINE_EXP.match(line) |
|---|
| 1701 | if match: |
|---|
| 1702 | keyword, value = match.groups() |
|---|
| 1703 | self.properties[keyword] = value.strip() |
|---|
| 1704 | |
|---|
| 1705 | self.logger.debug('inline properties: %s : %s' %(keyword,value)) |
|---|
| 1706 | |
|---|
| 1707 | else: |
|---|
| 1708 | body.append(line) |
|---|
| 1709 | |
|---|
| 1710 | return '\n'.join(body) |
|---|
| 1711 | |
|---|
| 1712 | |
|---|
| 1713 | def wrap_text(self, text, replace_whitespace = False): |
|---|
| 1714 | """ |
|---|
| 1715 | Will break a lines longer then given length into several small |
|---|
| 1716 | lines of size given length |
|---|
| 1717 | """ |
|---|
| 1718 | import textwrap |
|---|
| 1719 | |
|---|
| 1720 | LINESEPARATOR = '\n' |
|---|
| 1721 | reformat = '' |
|---|
| 1722 | |
|---|
| 1723 | for s in text.split(LINESEPARATOR): |
|---|
| 1724 | tmp = textwrap.fill(s, self.parameters.use_textwrap) |
|---|
| 1725 | if tmp: |
|---|
| 1726 | reformat = '%s\n%s' %(reformat,tmp) |
|---|
| 1727 | else: |
|---|
| 1728 | reformat = '%s\n' %reformat |
|---|
| 1729 | |
|---|
| 1730 | return reformat |
|---|
| 1731 | |
|---|
| 1732 | # Python2.4 and higher |
|---|
| 1733 | # |
|---|
| 1734 | #return LINESEPARATOR.join(textwrap.fill(s,width) for s in str.split(LINESEPARATOR)) |
|---|
| 1735 | # |
|---|
| 1736 | |
|---|
| 1737 | ########## EMAIL attachements functions ########################################################### |
|---|
| 1738 | |
|---|
| 1739 | def inline_part(self, part): |
|---|
| 1740 | """ |
|---|
| 1741 | """ |
|---|
| 1742 | self.logger.debug('function inline_part()') |
|---|
| 1743 | |
|---|
| 1744 | return part.get_param('inline', None, 'Content-Disposition') == '' or not part.has_key('Content-Disposition') |
|---|
| 1745 | |
|---|
| 1746 | def get_message_parts(self, msg): |
|---|
| 1747 | """ |
|---|
| 1748 | parses the email message and returns a list of body parts and attachments |
|---|
| 1749 | body parts are returned as strings, attachments are returned as tuples of (filename, Message object) |
|---|
| 1750 | """ |
|---|
| 1751 | self.logger.debug('function get_message_parts()') |
|---|
| 1752 | |
|---|
| 1753 | message_parts = list() |
|---|
| 1754 | |
|---|
| 1755 | ALTERNATIVE_MULTIPART = False |
|---|
| 1756 | |
|---|
| 1757 | for part in msg.walk(): |
|---|
| 1758 | self.logger.debug('Message part: Main-Type: %s' % part.get_content_maintype()) |
|---|
| 1759 | self.logger.debug('Message part: Content-Type: %s' % part.get_content_type()) |
|---|
| 1760 | |
|---|
| 1761 | ## Check content type |
|---|
| 1762 | # |
|---|
| 1763 | if part.get_content_type() in self.STRIP_CONTENT_TYPES: |
|---|
| 1764 | self.logger.debug("A %s attachment named '%s' was skipped" %(part.get_content_type(), part.get_filename())) |
|---|
| 1765 | continue |
|---|
| 1766 | |
|---|
| 1767 | ## Catch some mulitpart execptions |
|---|
| 1768 | # |
|---|
| 1769 | if part.get_content_type() == 'multipart/alternative': |
|---|
| 1770 | ALTERNATIVE_MULTIPART = True |
|---|
| 1771 | continue |
|---|
| 1772 | |
|---|
| 1773 | ## Skip multipart containers |
|---|
| 1774 | # |
|---|
| 1775 | if part.get_content_maintype() == 'multipart': |
|---|
| 1776 | self.logger.debug("Skipping multipart container") |
|---|
| 1777 | |
|---|
| 1778 | continue |
|---|
| 1779 | |
|---|
| 1780 | ## Check if this is an inline part. It's inline if there is co Cont-Disp header, or if there is one and it says "inline" |
|---|
| 1781 | # |
|---|
| 1782 | inline = self.inline_part(part) |
|---|
| 1783 | |
|---|
| 1784 | ## Drop HTML message |
|---|
| 1785 | # |
|---|
| 1786 | if ALTERNATIVE_MULTIPART and self.parameters.drop_alternative_html_version: |
|---|
| 1787 | if part.get_content_type() == 'text/html': |
|---|
| 1788 | self.logger.debug('Skipping alternative HTML message') |
|---|
| 1789 | ALTERNATIVE_MULTIPART = False |
|---|
| 1790 | continue |
|---|
| 1791 | |
|---|
| 1792 | ## Inline text parts are where the body is |
|---|
| 1793 | # |
|---|
| 1794 | if part.get_content_type() == 'text/plain' and inline: |
|---|
| 1795 | self.logger.debug(' Inline body part') |
|---|
| 1796 | |
|---|
| 1797 | ## Try to decode, if fails then do not decode |
|---|
| 1798 | # |
|---|
| 1799 | body_text = part.get_payload(decode=1) |
|---|
| 1800 | if not body_text: |
|---|
| 1801 | body_text = part.get_payload(decode=0) |
|---|
| 1802 | |
|---|
| 1803 | format = email.Utils.collapse_rfc2231_value(part.get_param('Format', 'fixed')).lower() |
|---|
| 1804 | delsp = email.Utils.collapse_rfc2231_value(part.get_param('DelSp', 'no')).lower() |
|---|
| 1805 | |
|---|
| 1806 | if self.parameters.reflow and not self.parameters.verbatim_format and format == 'flowed': |
|---|
| 1807 | body_text = self.reflow(body_text, delsp == 'yes') |
|---|
| 1808 | |
|---|
| 1809 | if self.parameters.strip_signature: |
|---|
| 1810 | body_text = self.strip_signature(body_text) |
|---|
| 1811 | |
|---|
| 1812 | if self.parameters.strip_quotes: |
|---|
| 1813 | body_text = self.strip_quotes(body_text) |
|---|
| 1814 | |
|---|
| 1815 | if self.parameters.inline_properties: |
|---|
| 1816 | body_text = self.inline_properties(body_text) |
|---|
| 1817 | |
|---|
| 1818 | if self.parameters.use_textwrap: |
|---|
| 1819 | body_text = self.wrap_text(body_text) |
|---|
| 1820 | |
|---|
| 1821 | ## Get contents charset (iso-8859-15 if not defined in mail headers) |
|---|
| 1822 | # |
|---|
| 1823 | charset = part.get_content_charset() |
|---|
| 1824 | if not charset: |
|---|
| 1825 | charset = 'iso-8859-15' |
|---|
| 1826 | |
|---|
| 1827 | try: |
|---|
| 1828 | ubody_text = unicode(body_text, charset) |
|---|
| 1829 | |
|---|
| 1830 | except UnicodeError, detail: |
|---|
| 1831 | ubody_text = unicode(body_text, 'iso-8859-15') |
|---|
| 1832 | |
|---|
| 1833 | except LookupError, detail: |
|---|
| 1834 | ubody_text = 'ERROR: Could not find charset: %s, please install' %(charset) |
|---|
| 1835 | |
|---|
| 1836 | if self.parameters.verbatim_format: |
|---|
| 1837 | message_parts.append('{{{\r\n%s\r\n}}}' %ubody_text) |
|---|
| 1838 | else: |
|---|
| 1839 | message_parts.append('%s' %ubody_text) |
|---|
| 1840 | else: |
|---|
| 1841 | if self.parameters.debug: |
|---|
| 1842 | s = ' Filename: %s' % part.get_filename() |
|---|
| 1843 | self.print_unicode(s) |
|---|
| 1844 | |
|---|
| 1845 | ## First try to use email header function to convert filename. |
|---|
| 1846 | # If this fails the use the plan filename |
|---|
| 1847 | # |
|---|
| 1848 | try: |
|---|
| 1849 | filename = self.email_to_unicode(part.get_filename()) |
|---|
| 1850 | except UnicodeEncodeError, detail: |
|---|
| 1851 | filename = part.get_filename() |
|---|
| 1852 | |
|---|
| 1853 | message_parts.append((filename, part)) |
|---|
| 1854 | |
|---|
| 1855 | return message_parts |
|---|
| 1856 | |
|---|
| 1857 | def unique_attachment_names(self, message_parts): |
|---|
| 1858 | """ |
|---|
| 1859 | Make sure we have unique names attachments: |
|---|
| 1860 | - check if it contains illegal characters |
|---|
| 1861 | - Rename "None" filenames to "untitled-part" |
|---|
| 1862 | """ |
|---|
| 1863 | self.logger.debug('function unique_attachment_names()') |
|---|
| 1864 | renamed_parts = [] |
|---|
| 1865 | attachment_names = set() |
|---|
| 1866 | |
|---|
| 1867 | for item in message_parts: |
|---|
| 1868 | |
|---|
| 1869 | ## If not an attachment, leave it alone |
|---|
| 1870 | # |
|---|
| 1871 | if not isinstance(item, tuple): |
|---|
| 1872 | renamed_parts.append(item) |
|---|
| 1873 | continue |
|---|
| 1874 | |
|---|
| 1875 | (filename, part) = item |
|---|
| 1876 | |
|---|
| 1877 | ## If filename = None, use a default one |
|---|
| 1878 | # |
|---|
| 1879 | if filename in [ 'None']: |
|---|
| 1880 | filename = 'untitled-part' |
|---|
| 1881 | self.logger.info('Rename filename "None" to: %s' %filename) |
|---|
| 1882 | |
|---|
| 1883 | ## Guess the extension from the content type, use non strict mode |
|---|
| 1884 | # some additional non-standard but commonly used MIME types |
|---|
| 1885 | # are also recognized |
|---|
| 1886 | # |
|---|
| 1887 | ext = mimetypes.guess_extension(part.get_content_type(), False) |
|---|
| 1888 | if not ext: |
|---|
| 1889 | ext = '.bin' |
|---|
| 1890 | |
|---|
| 1891 | filename = '%s%s' % (filename, ext) |
|---|
| 1892 | |
|---|
| 1893 | ## Discard relative paths for windows/unix in attachment names |
|---|
| 1894 | # |
|---|
| 1895 | #filename = filename.replace('\\', '/').replace(':', '/') |
|---|
| 1896 | filename = filename.replace('\\', '_') |
|---|
| 1897 | filename = filename.replace('/', '_') |
|---|
| 1898 | |
|---|
| 1899 | ## remove linefeed char |
|---|
| 1900 | # |
|---|
| 1901 | for forbidden_char in ['\r', '\n']: |
|---|
| 1902 | filename = filename.replace(forbidden_char,'') |
|---|
| 1903 | |
|---|
| 1904 | ## We try to normalize the filename to utf-8 NFC if we can. |
|---|
| 1905 | # Files uploaded from OS X might be in NFD. |
|---|
| 1906 | # Check python version and then try it |
|---|
| 1907 | # |
|---|
| 1908 | #if sys.version_info[0] > 2 or (sys.version_info[0] == 2 and sys.version_info[1] >= 3): |
|---|
| 1909 | # try: |
|---|
| 1910 | # filename = unicodedata.normalize('NFC', unicode(filename, 'utf-8')).encode('utf-8') |
|---|
| 1911 | # except TypeError: |
|---|
| 1912 | # pass |
|---|
| 1913 | |
|---|
| 1914 | ## Make the filename unique for this ticket |
|---|
| 1915 | # |
|---|
| 1916 | num = 0 |
|---|
| 1917 | unique_filename = filename |
|---|
| 1918 | dummy_filename, ext = os.path.splitext(filename) |
|---|
| 1919 | |
|---|
| 1920 | while (unique_filename in attachment_names) or self.attachment_exists(unique_filename): |
|---|
| 1921 | num += 1 |
|---|
| 1922 | unique_filename = "%s-%s%s" % (dummy_filename, num, ext) |
|---|
| 1923 | |
|---|
| 1924 | if self.parameters.debug: |
|---|
| 1925 | s = 'Attachment with filename %s will be saved as %s' % (filename, unique_filename) |
|---|
| 1926 | self.print_unicode(s) |
|---|
| 1927 | |
|---|
| 1928 | attachment_names.add(unique_filename) |
|---|
| 1929 | |
|---|
| 1930 | renamed_parts.append((filename, unique_filename, part)) |
|---|
| 1931 | |
|---|
| 1932 | return renamed_parts |
|---|
| 1933 | |
|---|
| 1934 | |
|---|
| 1935 | def attachment_exists(self, filename): |
|---|
| 1936 | |
|---|
| 1937 | if self.parameters.debug: |
|---|
| 1938 | s = 'attachment already exists: Id : %s, Filename : %s' %(self.id, filename) |
|---|
| 1939 | self.print_unicode(s) |
|---|
| 1940 | |
|---|
| 1941 | ## We have no valid ticket id |
|---|
| 1942 | # |
|---|
| 1943 | if not self.id: |
|---|
| 1944 | return False |
|---|
| 1945 | |
|---|
| 1946 | try: |
|---|
| 1947 | if self.system == 'discussion': |
|---|
| 1948 | att = attachment.Attachment(self.env, 'discussion', 'ticket/%s' |
|---|
| 1949 | % (self.id,), filename) |
|---|
| 1950 | else: |
|---|
| 1951 | att = attachment.Attachment(self.env, 'ticket', self.id, |
|---|
| 1952 | filename) |
|---|
| 1953 | return True |
|---|
| 1954 | except attachment.ResourceNotFound: |
|---|
| 1955 | return False |
|---|
| 1956 | |
|---|
| 1957 | ########## TRAC Ticket Text ########################################################### |
|---|
| 1958 | |
|---|
| 1959 | def get_body_text(self, message_parts): |
|---|
| 1960 | body_text = [] |
|---|
| 1961 | |
|---|
| 1962 | for part in message_parts: |
|---|
| 1963 | |
|---|
| 1964 | ## Plain text part, append it |
|---|
| 1965 | # |
|---|
| 1966 | if not isinstance(part, tuple): |
|---|
| 1967 | body_text.extend(part.strip().splitlines()) |
|---|
| 1968 | body_text.append("") |
|---|
| 1969 | continue |
|---|
| 1970 | |
|---|
| 1971 | (original, filename, part) = part |
|---|
| 1972 | inline = self.inline_part(part) |
|---|
| 1973 | |
|---|
| 1974 | # if part.get_content_type() == 'text/html': |
|---|
| 1975 | # |
|---|
| 1976 | # body_text.append('{{{\n') |
|---|
| 1977 | # body_text.append('#!html\n') |
|---|
| 1978 | # |
|---|
| 1979 | # ## Try to decode, if fails then do not decode |
|---|
| 1980 | # # |
|---|
| 1981 | # tmp = part.get_payload(decode=1) |
|---|
| 1982 | # if not tmp: |
|---|
| 1983 | # tmp = part.get_payload(decode=0) |
|---|
| 1984 | # |
|---|
| 1985 | # body_text.append(tmp) |
|---|
| 1986 | # body_text.append('}}}\n') |
|---|
| 1987 | |
|---|
| 1988 | if part.get_content_maintype() == 'image' and inline: |
|---|
| 1989 | if self.system != 'discussion': |
|---|
| 1990 | body_text.append('[[Image(%s)]]' % filename) |
|---|
| 1991 | body_text.append("") |
|---|
| 1992 | else: |
|---|
| 1993 | if self.system != 'discussion': |
|---|
| 1994 | body_text.append('[attachment:"%s"]' % filename) |
|---|
| 1995 | body_text.append("") |
|---|
| 1996 | |
|---|
| 1997 | body_text = '\r\n'.join(body_text) |
|---|
| 1998 | return body_text |
|---|
| 1999 | |
|---|
| 2000 | def html_mailto_link(self, subject): |
|---|
| 2001 | """ |
|---|
| 2002 | This function returns a HTML mailto tag with the ticket id and author email address |
|---|
| 2003 | """ |
|---|
| 2004 | if not self.author: |
|---|
| 2005 | author = self.email_addr |
|---|
| 2006 | else: |
|---|
| 2007 | author = self.author |
|---|
| 2008 | |
|---|
| 2009 | if not self.parameters.mailto_cc: |
|---|
| 2010 | self.parameters.mailto_cc = '' |
|---|
| 2011 | |
|---|
| 2012 | ## use urllib to escape the chars |
|---|
| 2013 | # |
|---|
| 2014 | s = 'mailto:%s?Subject=%s&Cc=%s' %( |
|---|
| 2015 | urllib.quote(self.email_addr), |
|---|
| 2016 | urllib.quote('Re: #%s: %s' %(self.id, subject)), |
|---|
| 2017 | urllib.quote(self.parameters.mailto_cc) |
|---|
| 2018 | ) |
|---|
| 2019 | |
|---|
| 2020 | s = '\r\n{{{\r\n#!html\r\n<a\r\n href="%s">Reply to: %s\r\n</a>\r\n}}}\r\n' %(s, author) |
|---|
| 2021 | return s |
|---|
| 2022 | |
|---|
| 2023 | ########## TRAC notify section ########################################################### |
|---|
| 2024 | |
|---|
| 2025 | def notify(self, tkt, new=True, modtime=0): |
|---|
| 2026 | """ |
|---|
| 2027 | A wrapper for the TRAC notify function. So we can use templates |
|---|
| 2028 | """ |
|---|
| 2029 | self.logger.debug('function notify()') |
|---|
| 2030 | |
|---|
| 2031 | if self.parameters.dry_run: |
|---|
| 2032 | print 'DRY_RUN: self.notify(tkt, True) reporter = %s' %tkt['reporter'] |
|---|
| 2033 | return |
|---|
| 2034 | try: |
|---|
| 2035 | |
|---|
| 2036 | #from trac.ticket.web_ui import TicketModule |
|---|
| 2037 | #from trac.ticket.notification import TicketNotificationSystem |
|---|
| 2038 | #ticket_sys = TicketNotificationSystem(self.env) |
|---|
| 2039 | #a = TicketModule(self.env) |
|---|
| 2040 | #print a.__dict__ |
|---|
| 2041 | #tn_sys = TicketNotificationSystem(self.env) |
|---|
| 2042 | #print tn_sys |
|---|
| 2043 | #print tn_sys.__dict__ |
|---|
| 2044 | #sys.exit(0) |
|---|
| 2045 | |
|---|
| 2046 | ## create false {abs_}href properties, to trick Notify() |
|---|
| 2047 | # |
|---|
| 2048 | if not (self.VERSION in [0.11, 0.12]): |
|---|
| 2049 | self.env.abs_href = Href(self.get_config('project', 'url')) |
|---|
| 2050 | self.env.href = Href(self.get_config('project', 'url')) |
|---|
| 2051 | |
|---|
| 2052 | |
|---|
| 2053 | tn = TicketNotifyEmail(self.env) |
|---|
| 2054 | |
|---|
| 2055 | if self.parameters.alternate_notify_template: |
|---|
| 2056 | |
|---|
| 2057 | if self.VERSION >= 0.11: |
|---|
| 2058 | |
|---|
| 2059 | from trac.web.chrome import Chrome |
|---|
| 2060 | |
|---|
| 2061 | if self.parameters.alternate_notify_template_update and not new: |
|---|
| 2062 | tn.template_name = self.parameters.alternate_notify_template_update |
|---|
| 2063 | else: |
|---|
| 2064 | tn.template_name = self.parameters.alternate_notify_template |
|---|
| 2065 | |
|---|
| 2066 | tn.template = Chrome(tn.env).load_template(tn.template_name, method='text') |
|---|
| 2067 | |
|---|
| 2068 | else: |
|---|
| 2069 | |
|---|
| 2070 | tn.template_name = self.parameters.alternate_notify_template |
|---|
| 2071 | |
|---|
| 2072 | tn.notify(tkt, new, modtime) |
|---|
| 2073 | |
|---|
| 2074 | except Exception, e: |
|---|
| 2075 | self.logger.error('Failure sending notification on creation of ticket #%s: %s' %(self.id, e)) |
|---|
| 2076 | |
|---|
| 2077 | |
|---|
| 2078 | |
|---|
| 2079 | ########## Parse Config File ########################################################### |
|---|
| 2080 | |
|---|
| 2081 | def ReadConfig(file, name): |
|---|
| 2082 | """ |
|---|
| 2083 | Parse the config file |
|---|
| 2084 | """ |
|---|
| 2085 | if not os.path.isfile(file): |
|---|
| 2086 | print 'File %s does not exist' %file |
|---|
| 2087 | sys.exit(1) |
|---|
| 2088 | |
|---|
| 2089 | config = trac_config.Configuration(file) |
|---|
| 2090 | |
|---|
| 2091 | parentdir = config.get('DEFAULT', 'parentdir') |
|---|
| 2092 | sections = config.sections() |
|---|
| 2093 | |
|---|
| 2094 | ## use some trac internals to get the defaults |
|---|
| 2095 | # |
|---|
| 2096 | tmp = config.parser.defaults() |
|---|
| 2097 | project = SaraDict() |
|---|
| 2098 | |
|---|
| 2099 | for option, value in tmp.items(): |
|---|
| 2100 | try: |
|---|
| 2101 | project[option] = int(value) |
|---|
| 2102 | except ValueError: |
|---|
| 2103 | project[option] = value |
|---|
| 2104 | |
|---|
| 2105 | if name: |
|---|
| 2106 | if name in sections: |
|---|
| 2107 | project = SaraDict() |
|---|
| 2108 | for option, value in config.options(name): |
|---|
| 2109 | try: |
|---|
| 2110 | project[option] = int(value) |
|---|
| 2111 | except ValueError: |
|---|
| 2112 | project[option] = value |
|---|
| 2113 | |
|---|
| 2114 | elif not parentdir: |
|---|
| 2115 | print "Not a valid project name: %s, valid names are: %s" %(name, sections) |
|---|
| 2116 | print "or set parentdir in the [DEFAULT] section" |
|---|
| 2117 | sys.exit(1) |
|---|
| 2118 | |
|---|
| 2119 | ## If parentdir the set project dir to parentdir + name |
|---|
| 2120 | # |
|---|
| 2121 | if not project.has_key('project'): |
|---|
| 2122 | if not parentdir: |
|---|
| 2123 | print "You must set project or parentdir in your configuration file" |
|---|
| 2124 | sys.exit(1) |
|---|
| 2125 | elif not name: |
|---|
| 2126 | print "You must set project in your configuration file" |
|---|
| 2127 | else: |
|---|
| 2128 | project['project'] = os.path.join(parentdir, name) |
|---|
| 2129 | |
|---|
| 2130 | return project |
|---|
| 2131 | |
|---|
| 2132 | ########## Setup Logging ############################################################### |
|---|
| 2133 | |
|---|
| 2134 | def setup_log(parameters, project_name, interactive=None): |
|---|
| 2135 | """ |
|---|
| 2136 | Setup loging |
|---|
| 2137 | |
|---|
| 2138 | Note for log format the usage of `$(...)s` instead of `%(...)s` as the latter form |
|---|
| 2139 | would be interpreted by the ConfigParser itself. |
|---|
| 2140 | """ |
|---|
| 2141 | logger = logging.getLogger('email2trac %s' %project_name) |
|---|
| 2142 | |
|---|
| 2143 | if interactive: |
|---|
| 2144 | parameters.log_type = 'stderr' |
|---|
| 2145 | |
|---|
| 2146 | if not parameters.log_type: |
|---|
| 2147 | if sys.platform in ['win32', 'cygwin']: |
|---|
| 2148 | paramters.log_type = 'eventlog' |
|---|
| 2149 | else: |
|---|
| 2150 | parameters.log_type = 'syslog' |
|---|
| 2151 | |
|---|
| 2152 | if parameters.log_type == 'file': |
|---|
| 2153 | |
|---|
| 2154 | if not parameters.log_file: |
|---|
| 2155 | parameters.log_file = 'email2trac.log' |
|---|
| 2156 | |
|---|
| 2157 | if not os.path.isabs(parameters.log_file): |
|---|
| 2158 | import tempfile |
|---|
| 2159 | parameters.log_file = os.path.join(tempfile.gettempdir(), parameters.log_file) |
|---|
| 2160 | |
|---|
| 2161 | log_handler = logging.FileHandler(parameters.log_file) |
|---|
| 2162 | |
|---|
| 2163 | elif parameters.log_type in ('winlog', 'eventlog', 'nteventlog'): |
|---|
| 2164 | ## Requires win32 extensions |
|---|
| 2165 | # |
|---|
| 2166 | log_handler = logging.handlers.NTEventLogHandler(logid, logtype='Application') |
|---|
| 2167 | |
|---|
| 2168 | elif parameters.log_type in ('syslog', 'unix'): |
|---|
| 2169 | log_handler = logging.handlers.SysLogHandler('/dev/log') |
|---|
| 2170 | |
|---|
| 2171 | elif parameters.log_type in ('stderr'): |
|---|
| 2172 | log_handler = logging.StreamHandler(sys.stderr) |
|---|
| 2173 | |
|---|
| 2174 | else: |
|---|
| 2175 | log_handler = logging.handlers.BufferingHandler(0) |
|---|
| 2176 | |
|---|
| 2177 | if parameters.log_format: |
|---|
| 2178 | parameters.log_format = parameters.log_format.replace('$(', '%(') |
|---|
| 2179 | else: |
|---|
| 2180 | parameters.log_format = '%(name)s: %(message)s' |
|---|
| 2181 | |
|---|
| 2182 | log_formatter = logging.Formatter(parameters.log_format) |
|---|
| 2183 | log_handler.setFormatter(log_formatter) |
|---|
| 2184 | logger.addHandler(log_handler) |
|---|
| 2185 | |
|---|
| 2186 | if (parameters.log_level in ['DEBUG', 'ALL']) or (parameters.debug > 0): |
|---|
| 2187 | logger.setLevel(logging.DEBUG) |
|---|
| 2188 | |
|---|
| 2189 | elif parameters.log_level in ['INFO'] or parameters.verbose: |
|---|
| 2190 | logger.setLevel(logging.INFO) |
|---|
| 2191 | |
|---|
| 2192 | elif parameters.log_level in ['WARNING']: |
|---|
| 2193 | logger.setLevel(logging.WARNING) |
|---|
| 2194 | |
|---|
| 2195 | elif parameters.log_level in ['ERROR']: |
|---|
| 2196 | logger.setLevel(logging.ERROR) |
|---|
| 2197 | |
|---|
| 2198 | elif parameters.log_level in ['CRITICAL']: |
|---|
| 2199 | logger.setLevel(logging.CRITICAL) |
|---|
| 2200 | |
|---|
| 2201 | else: |
|---|
| 2202 | logger.setLevel(logging.INFO) |
|---|
| 2203 | |
|---|
| 2204 | return logger |
|---|
| 2205 | |
|---|
| 2206 | |
|---|
| 2207 | if __name__ == '__main__': |
|---|
| 2208 | ## Default config file |
|---|
| 2209 | # |
|---|
| 2210 | configfile = '@email2trac_conf@' |
|---|
| 2211 | project = '' |
|---|
| 2212 | component = '' |
|---|
| 2213 | ticket_prefix = 'default' |
|---|
| 2214 | dry_run = None |
|---|
| 2215 | verbose = None |
|---|
| 2216 | debug_interactive = None |
|---|
| 2217 | |
|---|
| 2218 | SHORT_OPT = 'cdhf:np:t:v' |
|---|
| 2219 | LONG_OPT = ['component=', 'debug', 'dry-run', 'help', 'file=', 'project=', 'ticket_prefix=', 'verbose'] |
|---|
| 2220 | |
|---|
| 2221 | try: |
|---|
| 2222 | opts, args = getopt.getopt(sys.argv[1:], SHORT_OPT, LONG_OPT) |
|---|
| 2223 | except getopt.error,detail: |
|---|
| 2224 | print __doc__ |
|---|
| 2225 | print detail |
|---|
| 2226 | sys.exit(1) |
|---|
| 2227 | |
|---|
| 2228 | project_name = None |
|---|
| 2229 | for opt,value in opts: |
|---|
| 2230 | if opt in [ '-h', '--help']: |
|---|
| 2231 | print __doc__ |
|---|
| 2232 | sys.exit(0) |
|---|
| 2233 | elif opt in ['-c', '--component']: |
|---|
| 2234 | component = value |
|---|
| 2235 | elif opt in ['-d', '--debug']: |
|---|
| 2236 | debug_interactive = 1 |
|---|
| 2237 | elif opt in ['-f', '--file']: |
|---|
| 2238 | configfile = value |
|---|
| 2239 | elif opt in ['-n', '--dry-run']: |
|---|
| 2240 | dry_run = True |
|---|
| 2241 | elif opt in ['-p', '--project']: |
|---|
| 2242 | project_name = value |
|---|
| 2243 | elif opt in ['-t', '--ticket_prefix']: |
|---|
| 2244 | ticket_prefix = value |
|---|
| 2245 | elif opt in ['-v', '--verbose']: |
|---|
| 2246 | verbose = True |
|---|
| 2247 | |
|---|
| 2248 | settings = ReadConfig(configfile, project_name) |
|---|
| 2249 | |
|---|
| 2250 | ## The default prefix for ticket values in email2trac.conf |
|---|
| 2251 | # |
|---|
| 2252 | settings.ticket_prefix = ticket_prefix |
|---|
| 2253 | settings.dry_run = dry_run |
|---|
| 2254 | settings.verbose = verbose |
|---|
| 2255 | |
|---|
| 2256 | if not settings.debug and debug_interactive: |
|---|
| 2257 | settings.debug = debug_interactive |
|---|
| 2258 | |
|---|
| 2259 | if not settings.project: |
|---|
| 2260 | print __doc__ |
|---|
| 2261 | print 'No Trac project is defined in the email2trac config file.' |
|---|
| 2262 | sys.exit(1) |
|---|
| 2263 | |
|---|
| 2264 | logger = setup_log(settings, os.path.basename(settings.project), debug_interactive) |
|---|
| 2265 | |
|---|
| 2266 | if component: |
|---|
| 2267 | settings['component'] = component |
|---|
| 2268 | |
|---|
| 2269 | ## Determine major trac version used to be in email2trac.conf |
|---|
| 2270 | # Quick hack for 0.12 |
|---|
| 2271 | # |
|---|
| 2272 | version = '0.%s' %(trac_version.split('.')[1]) |
|---|
| 2273 | if version.startswith('0.12'): |
|---|
| 2274 | version = '0.12' |
|---|
| 2275 | |
|---|
| 2276 | logger.debug("Found trac version: %s" %(version)) |
|---|
| 2277 | |
|---|
| 2278 | try: |
|---|
| 2279 | if version == '0.10': |
|---|
| 2280 | from trac import attachment |
|---|
| 2281 | from trac.env import Environment |
|---|
| 2282 | from trac.ticket import Ticket |
|---|
| 2283 | from trac.web.href import Href |
|---|
| 2284 | from trac import util |
|---|
| 2285 | from trac.ticket.web_ui import TicketModule |
|---|
| 2286 | |
|---|
| 2287 | # |
|---|
| 2288 | # return util.text.to_unicode(str) |
|---|
| 2289 | # |
|---|
| 2290 | # see http://projects.edgewall.com/trac/changeset/2799 |
|---|
| 2291 | from trac.ticket.notification import TicketNotifyEmail |
|---|
| 2292 | from trac import config as trac_config |
|---|
| 2293 | from trac.core import TracError |
|---|
| 2294 | |
|---|
| 2295 | elif version == '0.11': |
|---|
| 2296 | from trac import attachment |
|---|
| 2297 | from trac.env import Environment |
|---|
| 2298 | from trac.ticket import Ticket |
|---|
| 2299 | from trac.web.href import Href |
|---|
| 2300 | from trac import config as trac_config |
|---|
| 2301 | from trac import util |
|---|
| 2302 | from trac.core import TracError |
|---|
| 2303 | from trac.perm import PermissionSystem |
|---|
| 2304 | from trac.ticket.web_ui import TicketModule |
|---|
| 2305 | |
|---|
| 2306 | # |
|---|
| 2307 | # return util.text.to_unicode(str) |
|---|
| 2308 | # |
|---|
| 2309 | # see http://projects.edgewall.com/trac/changeset/2799 |
|---|
| 2310 | from trac.ticket.notification import TicketNotifyEmail |
|---|
| 2311 | |
|---|
| 2312 | elif version == '0.12': |
|---|
| 2313 | from trac import attachment |
|---|
| 2314 | from trac.env import Environment |
|---|
| 2315 | from trac.ticket import Ticket |
|---|
| 2316 | from trac.web.href import Href |
|---|
| 2317 | from trac import config as trac_config |
|---|
| 2318 | from trac import util |
|---|
| 2319 | from trac.core import TracError |
|---|
| 2320 | from trac.perm import PermissionSystem |
|---|
| 2321 | from trac.ticket.web_ui import TicketModule |
|---|
| 2322 | |
|---|
| 2323 | # |
|---|
| 2324 | # return util.text.to_unicode(str) |
|---|
| 2325 | # |
|---|
| 2326 | # see http://projects.edgewall.com/trac/changeset/2799 |
|---|
| 2327 | from trac.ticket.notification import TicketNotifyEmail |
|---|
| 2328 | |
|---|
| 2329 | |
|---|
| 2330 | else: |
|---|
| 2331 | logger.error('TRAC version %s is not supported' %version) |
|---|
| 2332 | sys.exit(1) |
|---|
| 2333 | |
|---|
| 2334 | ## Must be set before environment is created |
|---|
| 2335 | # |
|---|
| 2336 | if settings.has_key('python_egg_cache'): |
|---|
| 2337 | python_egg_cache = str(settings['python_egg_cache']) |
|---|
| 2338 | os.environ['PYTHON_EGG_CACHE'] = python_egg_cache |
|---|
| 2339 | |
|---|
| 2340 | if settings.debug > 0: |
|---|
| 2341 | logger.debug('Loading environment %s', settings.project) |
|---|
| 2342 | |
|---|
| 2343 | try: |
|---|
| 2344 | env = Environment(settings['project'], create=0) |
|---|
| 2345 | except IOError, detail: |
|---|
| 2346 | print "Trac project does not exists: %s" %(settings['project']) |
|---|
| 2347 | sys.exit(1) |
|---|
| 2348 | |
|---|
| 2349 | tktparser = TicketEmailParser(env, settings, logger, float(version)) |
|---|
| 2350 | tktparser.parse(sys.stdin) |
|---|
| 2351 | |
|---|
| 2352 | ## Catch all errors and use the logging module |
|---|
| 2353 | # |
|---|
| 2354 | except Exception, error: |
|---|
| 2355 | |
|---|
| 2356 | etype, evalue, etb = sys.exc_info() |
|---|
| 2357 | for e in traceback.format_exception(etype, evalue, etb): |
|---|
| 2358 | logger.critical(e) |
|---|
| 2359 | |
|---|
| 2360 | if m: |
|---|
| 2361 | tktparser.save_email_for_debug(m, True) |
|---|
| 2362 | |
|---|
| 2363 | sys.exit(1) |
|---|
| 2364 | # EOB |
|---|
