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Ticket Resolution Summary Owner Reporter
#75 fixed black_list splits on whitespace instead of commas bas email2trac@…

The documentation indicates the black_list parameter is comma-separated, but the code splits on whitespace.

#229 fixed Blacklist to exclude reporters from receiving a notification bas hju@…

Some of the reporters to our trac-system are other ticket-systems.

The admins complained about receiving our confimation which causes a new ticket to be opened in their system.

Lookin for a solution I extended my code from #178 to implement a notify_black_list in email2trac.conf There I can add all the emails to be excluded from notification. (Like black-List and white_list). As we never notify the reporter (exept for reporters via email2trac) I just have to exclude the mail-reporter from beeing added to the recipients-list. A more perfect code should scan the recipients to remove the emails which are on the ´notify_black_list´...

I've added the additional modification which are working fine in our environment (Version 1.4.6)

#161 fixed can I receive email without MTA in email2trac? bas jason.gao@…

I have trac 0.11.4 installed, and our company want to simply reply to
trac notification email and result in add a new comment to the same
in the Trac system.
After I did some research on google, I found your plugin which just
fits our
needs: email2trac

somehow after I install email2trac, replying the email will not update
comment in trac.
I guess it's because we didn't setup our own mail agent server like
or postfix?

Here is how I install email2trac:

./configure prefix=/trac
make install

our project locates at /trac/sh, and the trac.ini configuration file:
always_notify_owner = true
always_notify_reporter = true
smtp_always_bcc = <>
smtp_always_cc =  (this is the QA team)
smtp_enabled = true
smtp_from =
smtp_from_name = QA
smtp_password = xxxxxxxx
smtp_port = 25
smtp_replyto =
smtp_server =
smtp_subject_prefix = [Ubill-Trac]
smtp_user =
use_public_cc = False

and the following it the email2trac.conf:

project: /trac/sh
debug: 1
umask: 022
spam_level: 0
reply_all : 0
mailto_link: 0
email_header: 0
trac_version: 0.11
enable_syslog : 1
alternate_notify_template :
alternate_notify_template_update :
drop_spam : 0
verbatim_format: 1
strip_signature: 0
email_quote: >
strip_quotes: 0
ignore_trac_user_settings: 0
drop_alternative_html_version: 1
trip_signature: 1
ticket_update: 1


the smtp_server is not owned by our company, so I did not know how to
it as described as

Please suggest how should I do to make it work! Thank you for your
time and

Let me know you need any more information. Looking forward to your

Best Regards,

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