Custom Query (332 matches)

I replied to a trac ticket email, and it didn't work. The command aborted with error 1 so I got a mailer-daemon reply for that. In syslog I see:

Dec 22 10:32:47 ip-10-166-254-128 email2trac thismoment: subject: u'Re: [thismoment] #15002: Make email2trac work'
Dec 22 10:32:47 ip-10-166-254-128 email2trac thismoment: Traceback (most recent call last):
Dec 22 10:32:47 ip-10-166-254-128 email2trac thismoment:   File "/usr/local/bin/email2trac", line 2571, in ?     tktparser.parse(sys.stdin)
Dec 22 10:32:47 ip-10-166-254-128 email2trac thismoment:   File "/usr/local/bin/email2trac", line 1714, in parse     if not self.ticket_update(m, result.group('reply')[:-1], spam_msg):
Dec 22 10:32:47 ip-10-166-254-128 email2trac thismoment:   File "/usr/local/bin/email2trac", line 1010, in ticket_update     tkt.save_changes(self.author, body_text, when, None, str(cnum))
Dec 22 10:32:47 ip-10-166-254-128 email2trac thismoment:   File "build/bdist.linux-i686/egg/trac/ticket/model.py", line 289, in save_changes
Dec 22 10:32:47 ip-10-166-254-128 email2trac thismoment:   File "build/bdist.linux-i686/egg/trac/db/api.py", line 78, in transaction_wrapper
Dec 22 10:32:47 ip-10-166-254-128 email2trac thismoment: OperationalError: database or disk is full

My disk is not full, and adding comments through the web interface works normally, so I assume the database isn't full either.

# df
Filesystem           1K-blocks      Used Available Use% Mounted on
/dev/sda1            103212320  48780892  49189700  50% /
/dev/sdf              51593181   8160798  40810943  17% /var/svnbak
none                    890952         0    890952   0% /dev/shm

I'm trying to install email2trac. and reading the Wiki. How to config email2trac.conf, mail client,... It's is difficult to install without a full guide step by step. For example, I have trac on /usr/share/trac/projects/support email: support@… password: @@@@@@ and a mail client (sendmail, fetchmail...) How to config all to get mail from email address and make a ticket.

It's will be easy for newbiew and others. Thanks you.

Hi,

I have postfix and dovetail installed and working.  I can send a message
from a remote system to the mail server, and I receive the message as
expected.   My trac installation is at /www/virtualhosts/trac.

I installed email2trac using the Install guide (made an RPM and used yum
https://oss.trac.surfsara.nl/email2trac/wiki/Email2tracInstallation).  No
errors on install - everything looks clean.   My config file is included at
the bottom of this message.


*First question.*

The example *project* option in email2trac.conf shows "/data/trac/jouvin".
  If I put "/www/virtualhosts/trac" I get an error when testing email2trac:

[tmp]# email2trac --project trac < msg.txt
Not a valid project name: trac, valid names are: []
or set parentdir in the [DEFAULT] section


What should I have for *project*?


*Second question.*
I'm a little unclear on setting up Postfix to work with email2trac.

In the mail server documentation there is this hint under Postfix:  "Please
note that postfix seemingly runs commands from the alias definition file as
user "nobody", even if the rest of it is running as user "postfix".  *So
please assure that the MTA_USER is set to nobody, not to postfix!*"

In the Install documentation, I see this:
"*Pay attention to the MTA_USER and TRAC_USER, they are not something you
can ignore! The default are for MTA (postfix) and TRAC_USER (apache2)*"

And that's how I set up configure.in prior to building/installing.

*What should MTA_USER be, if not postfix *(my mail server)*? *



*Third question*
Do you have a working postfix/email2trac install, and if so could you copy
one of your trac alias lines?  I'm not sure what user should go here.

tracproj: "|/usr/bin/email2trac <see command line options>







/etc/email2trac.conf


[DEFAULT]
project: /www/virtualhosts/trac
debug: 0
black_list: MAILER-DAEMON@
drop_spam : 1
drop_alternative_html_version: 1
email_quote: >
html2text_cmd:
ignore_trac_user_settings: 0
inline_properties: 1
reply_all : 0
spam_level: 5
strip_quotes: 0
strip_signature: 0
ticket_update: 1
ticket_update_by_subject: 1
umask: 022
verbatim_format: 1
reply_all: 1