Custom Query (332 matches)

JPG images that are attached embed and visible upon clicking the
ticket.

Maybe if you had a skitch account it would send there as I know there
are some limitations in embedding your own images.

I have email2trac working on a Windows server using fetchmail+Cygwin. I have also had luck with GetMail?. Messages are being retrieved from Exchange 2003 server. I've tried using POP3 and IMAP. With either tool, attachments are being created on the tickets, but they don't open. For example, an image attachment is added to the ticket, but when clicked on, the file appears as a broken image. In the trac attachments folder, there are image files that are of the expected size, but they don't open.

Is there a configuration setting that would impact this?

When using GetMail?, i enabled the extract option and the attachments were stored separately, so i assume the attachments are arriving with the messages, it just seems like they aren't making it through the email2trac script.

Any ideas?

Hi, I've been looking through the archives and have followed the instructions for setting up sendmail with email2trac. i'm still having problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31888, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias <tracproj@columbia.icmethods.com> => "|run_email2trac - project=versicUserDocs_trac --ticket_prefix=vsc_trac"
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|run_email2trac --project=versicUserDocs_trac --ticket_prefix=vsc_trac", ctladdr=<tracproj@col
umbia.icmethods.com> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: n28LvwZC012263: DSN: unknown mailer error 254

i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
/etc/smrsh
[root@columbia smrsh]# ll
total 24
8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/local/bin/email2trac
0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac -> /usr/local/bin/run_email2trac

the permissions seem to be correct

[root@columbia bin]# pwd
/usr/local/bin
[root@columbia bin]# ll run_email2trac
12 -rwxr-sr-x 1 root root 8497 Mar  8 00:27 run_email2trac
[root@columbia bin]# ll email2trac
40 -rwxr-xr-x 1 root root 39807 Mar  8 00:27 email2trac

running email2trac from the commandline worked correctly and i got a new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac -ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt

Anyone got this working with sendmail? Have i missed something?