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Ticket Resolution Summary Owner Reporter
#127 duplicate sendmail with email2trac bas "Simon M. C. Butler" <simon@…>

Hi, I've been looking through the archives and have followed the
instructions for setting up sendmail with email2trac. i'm still having
problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj,
ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay,
pri=31888, relay=[] [], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message
accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias
 > => "|run_email2trac --project=versicUserDocs_trac --ticket
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|
run_email2trac --project=versicUserDocs_trac --
ticket_prefix=vsc_trac", ctladdr=<tracproj@col> (8/0), delay=00:00:00, xdelay=00:00:00,
mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262:
n28LvwZC012263: DSN: unknown mailer error 254

i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
[root@columbia smrsh]# ll
total 24
  8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
  0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/
  0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac ->

running email2trac from the commandline worked correctly and i got a
new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac --
ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt

Anyone got this working with sendmail? Have i missed something?
#128 duplicate your ticketing system is broken bas "Simon M. C. Butler" <simon@…>

i tried to create a ticket like this:

Added by email2trac

and got ..

Added by email2trac

no tickets are allowed under the current setup
#140 duplicate email2trac not parsing emails bas delpheye@…

I have fetchmail and procmail installed and configured correctly(I assume) to process mail sent to trac for the mta_user.

[mta_user@boxbox ~]$ cat .procmailrc PATH=/bin:/usr/bin:/usr/bin MAILDIR=$HOME/Mail #better make sure it exists DEFAULT=$MAILDIR/mbox #completely optional LOGFILE=$MAILDIR/from #recommended

:0 h b

  • ^X-Loop: mta_user@… | /usr/bin/run_email2trac

[mta_user@boxbox ~]$ cat .fetchmailrc poll proto pop3 user mta_user pass "password" mda "/usr/bin/procmail"

[root@boxbox ~]# cat /etc/email2trac.conf [DEFAULT] project: /var/www/html/trac debug: 0 umask: 022 spam_level: 5 reply_all : 0 mailto_link: 0 umask: 022 email_header: 0 trac_version: 0.11 enable_syslog : 1 alternate_notify_template : alternate_notify_template_update : drop_spam : 0 verbatim_format: 1 strip_signature: 0 email_quote: > strip_quotes: 0 ignore_trac_user_settings: 0 black_list: MAILER-DAEMON@

I have verified the paths in these two files and have verified that mail is being correctly delivered to the user's local mbox file.

strace on the run_email2trac binary doesn't return any errors so I assume it's working correctly.

Is there something else I'm missing?

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