Custom Query (332 matches)

To whom it may concern:
    I'm looking at modifying the email2trac script to enable it to
handle a 'category' flag.  Specifically we are using Trac as a data
portal for our users and are exploring using the ticket system to
track
help requests to make life easier for our users (quick referrence to
past issues and etc.).  I'm thinking that the milestones system would
be
an easy way to segregate our emailed tickets automatically.  eg. if we
get a feature request for our calendar that goes to 1 email, and
general
help to a second email address, these simply populate the same ticket
system in trac but with different milestones attached to them (or
components as that would be nice to split things up with as well).  So
my question is has anyone does this before, and do I just need to
modify
the email2trac.py program or do the .c and .h files get modified as
well.
-Garrett McGrath

I am at the installation point of email2trac and I'm trying to install using rpmbuild but it fails with this error:

Executing(%build): /bin/sh -e /var/tmp/rpm-tmp.57580
+ umask 022
+ cd /usr/src/packages/BUILD
+ /bin/rm -rf /var/tmp/email2trac-0.9.5-1-root
++ dirname /var/tmp/email2trac-0.9.5-1-root
+ /bin/mkdir -p /var/tmp
+ /bin/mkdir /var/tmp/email2trac-0.9.5-1-root
+ cd email2trac-0.9.5
+ mkdir /var/tmp/email2trac-0.9.5-1-root
mkdir: cannot create directory `/var/tmp/email2trac-0.9.5-1-root': File exists
error: Bad exit status from /var/tmp/rpm-tmp.57580 (%build)


RPM build errors:
    Bad exit status from /var/tmp/rpm-tmp.57580 (%build)

The following change is required in order for this build to succeed: Line 32 add -p

mkdir -p $RPM_BUILD_ROOT

Now the installation completes without problems.

Is there a way to provide ticket-related attributes from the email message composed?

What I mean is can I set things like milestone, component, keywords and assign the ticket to someone in particular, all from a single email message?