Custom Query (332 matches)

Here is the output I got after I have stopped the script manually

C:\Python24>python.exe \email2trac\script\email2trac.py "\email2trac\tempEmail\t est.eml" Traceback (most recent call last):

File "\email2trac\script\email2trac.py", line 1285, in ?

tktparser.parse(sys.stdin)

File "\email2trac\script\email2trac.py", line 799, in parse

m = email.message_from_file(fp)

File "c:\python24\lib\email\init.py", line 52, in message_from_file

return Parser(*args, kws).parse(fp)

File "C:\Python24\Lib\email\Parser.py", line 65, in parse

data = fp.read(8192)

KeyboardInterrupt?

The eml file and the config file are attached.

Thank you for the help,

Georgy,

Semantinet Ltd.

Hi,

I'm using trunk version of Your plugin with Trac 0.11 and Postfix.

Create ticket via e-mail works great, but when i try to reply(update) ticket i got following error:

email2trac: Traceback (most recent call last):
email2trac:   File "/usr/local/bin/email2trac", line 1616, in ?     tktparser.parse(sys.stdin)
email2trac:   File "/usr/local/bin/email2trac", line 992, in parse     self.ticket_update(m, result.group('reply'), spam_msg)
email2trac:   File "/usr/local/bin/email2trac", line 705, in ticket_update     tkt.save_changes(self.author, body_text, when, None, str(

email2trac:   File "/usr/lib/python2.4/site-packages/trac-0.10.4-py2.4.egg/trac/ticket/model.py", line 197, in save_changes     when = i
e())
email2trac: TypeError: int() argument must be a string or a number

My quick fix:

$ diff email2trac.py.in.orig email2trac.py.in
704a705,708
>                               try:
>                                       int(when)
>                               except ValueError:
>                                       when = time.mktime(when.timetuple())

i've used "try" block, because i wasn't sure if 'when' will always be a datetime.datetime instance.

After successfully updating email2trac to version 1.0.0 we face a very odd behaviour.

The notification (we use alternate_notify_template - works as designed) is sent to the owner of the ticket (identified via componend) and the smtp_always_bcc adresses , but not to the reporter (who sent the mail).

There was nothing changed in the configuration (always_notify_reporter=true), the reporter_states = new,closed,reopened (from ​FlexibleReporterNotificationPlugin) are even unchanged.

If you later close the ticket, the reporter receives a mail as expected...

Are there any known issues on this?