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Ticket Resolution Summary Owner Reporter
#54 fixed Problems with email notification; in particular smtp_from bas r.s.hatcher@…
Description

I've installed email2trac 0.13 and am using Trac 0.10.4.

It exactly the utility I need and the fact it can be run from the command line is great as I'm not allowed to use mail aliases.

Email notification works fine for tickets created and updated via Trac web interface.

email2trac correctly enters/updates emails into the Trac system, but when it comes to emailing the notification it falls over while validating the smtp_from address specified in the trac.ini [notification] section.

$ ./email2trac --project=cms < test_msg.txt
TD: Failure sending notification on creation of ticket #66: {u'f.r.user@reading.ac.uk': (550, 'Verification failed for <no-reply@reading.ac.uk>\nUnrouteable address\nSender verify failed')}

Is there a way I can stop email2trac from sending updates to the smtp_from address? The address I use is an outgoing email address only. And is a way of persuading our Helpdesk users to use the Trac interface and stop doing an email reply.

Trac itself has no problems with me doing this.

Alternatively, can you point me in the right direction so I might be able to modify the email2trac script to stop it trying to email the stmp_from address? I can't see where the list of email addresses is assembled.

Thanks. Rosalyn

#55 fixed Set Ticket Type bas greg.deakyne@…
Description
  • Is there a way to set the default ticket type when using the email2trac? I want the user interface of trac to use a different default ticket type and the email2trac to use a different type.
#56 fixed blacklisting, check for case insensitive postmaster@ bas gregoryba@…
Description

similar to #39, the blacklisting should also check for, and thus kill, mail from postmaster@ in addition to mailer-daemon@. i've patched my local version as such:

274:                     MAILER-DAEMON@|postmaster@
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