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Ticket Resolution Summary Owner Reporter
#447 fixed Installation / Setup issue with Ubuntu 20.04 / Trac 1.2.5 / Fetchmail bas anonymous


I have problems installing email2trac with fetchmail and I hope you can help me. We are running a Trac 1.2.5 environment on Apache on an Ubuntu 20.04 machine and I would like to use email2trac on it.

So first, I downloaded the latest version of email2trac from here, extracted it and installed/compiled with the following command:

./configure --with-mta_user=fetchmail --with-trac_user=www-data --prefix=/usr --sysconfdir=/etc
make install

So I have both "email2trac" and "run_email2trac" in /usr/bin

My /etc/email2trac.conf looks like this:

project: /var/lib/trac/testproject
debug: 0
black_list: MAILER-DAEMON@
drop_spam : 1
drop_alternative_html_version: 1
email_quote: >
ignore_trac_user_settings: 0
inline_properties: 1
reply_all : 0
spam_level: 5
strip_quotes: 0
strip_signature: 0
ticket_update: 1
ticket_update_by_subject: 1
umask: 022
verbatim_format: 1

project: /var/lib/trac/testproject
spam_level: 1

Afterwards, I installed fetchmail to grab the emails from our server and "move" them to Trac. I did "chmod 600 /etc/fetchmailrc" and "chown fetchmail /etc/fetchmailrc"

My /etc/fetchmailrc looks like this:

set daemon      30
poll  with proto IMAP
user '' there with password 'password' is 'www-data' here ssl
mda "/usr/bin/run_email2trac"

In Syslog, I can see the following log - sorry it's in German, but it's basically saying:

  • It found 5 messages (4 of them already seen)
  • run_email2trac[6279]: initgroups failed
  • Error while writing the message text
  • MDA error when fetching date from address@…
  • Query status=6 (IOERR)
Feb 15 14:27:54 andreas-VirtualBox fetchmail[6180]: 5 Nachrichten (4 gesehene) für bei
Feb 15 14:27:54 andreas-VirtualBox run_email2trac[6279]: initgroups failed
Feb 15 14:27:54 andreas-VirtualBox fetchmail[6180]: Nachricht von 5 wird gelesen (9570 Bytes im Nachrichtenkopf) (10140 Bytes im Nachrichtenkörper) (Log-Meldung unvollständig)
Feb 15 14:27:54 andreas-VirtualBox fetchmail[6180]: Fehler beim Schreiben des Nachrichtentextes
Feb 15 14:27:54 andreas-VirtualBox fetchmail[6180]: MDA-Fehler beim Abholen von
Feb 15 14:27:54 andreas-VirtualBox fetchmail[6180]: Abfragestatus=6 (IOERR)

Did I miss something during installation / configuration progress? Does anyone have an idea of what could be wrong? I'm thankful for every hint!

Thank you!

Best regards, Andreas

#14 fixed rpmbuild from spec installation fails bas Archon810

I am at the installation point of email2trac and I'm trying to install using rpmbuild but it fails with this error:

Executing(%build): /bin/sh -e /var/tmp/rpm-tmp.57580
+ umask 022
+ cd /usr/src/packages/BUILD
+ /bin/rm -rf /var/tmp/email2trac-0.9.5-1-root
++ dirname /var/tmp/email2trac-0.9.5-1-root
+ /bin/mkdir -p /var/tmp
+ /bin/mkdir /var/tmp/email2trac-0.9.5-1-root
+ cd email2trac-0.9.5
+ mkdir /var/tmp/email2trac-0.9.5-1-root
mkdir: cannot create directory `/var/tmp/email2trac-0.9.5-1-root': File exists
error: Bad exit status from /var/tmp/rpm-tmp.57580 (%build)

RPM build errors:
    Bad exit status from /var/tmp/rpm-tmp.57580 (%build)

The following change is required in order for this build to succeed: Line 32 add -p

mkdir -p $RPM_BUILD_ROOT

Now the installation completes without problems.

#11 fixed email2trac fails on postfix bas atomi@…

im having a really hard time getting this to work. do i need to create a special trac user for email2trac. the email bounces back with Command died with status 253:

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