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Ticket Resolution Summary Owner Reporter
#67 fixed write documentation about new ticket creation bas nidi
Description

There's some documentation missing:

While it's documented how to update existing tickets, it's not made clear, how new tickets sent to email2trac are handled:

  • Subject line -> short summary
  • Body -> Full description

Is there a way to set other ticket properties when creating a new ticket via Email?

#68 fixed Strip attachments with certain file extensions bas nidi
Description

Lots of people automatically add vcf cards or a pgp signature to their sent Emails. It'd be create if email2trac allowed to specify a list of attachment file extensions which will not be attached to tickets.

#69 fixed Mail Loop in Email To Trac bas anonymous
Description

I have been using email to trac for awhile and I recently got bit by a nasty mail loop. The problem was that a user CCed to the bug list instead of sending it in the To: field. When the script generated a mail upon ticket creation it sent it to bugs again causing the loop consuming massive amounts of disk before it could be killed.

email2trac should be checking that the trac.ini:smtp_from is not a destination address. I added this address to the blacklist function and the loop is gone.

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