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Ticket Resolution Summary Owner Reporter
#148 wontfix Re: [Trac] Re: Installing mail2trac plugin bas snowychuu@…
Description
yes the subject line remains intact and all that is changed is that it
has
RE: in front of it.  I see in your posts that it may need to configure
the
ticket number in front of the subject.  Is that configured on the
backend or
is that added manually by the requestor or replier?  It does not make
sense
if the user need to manually input the ticket # in the subject.  I
also
don't want the ticket # to show up in the subject.  I just want
replies back
and forth and trac should still know that it is an update vs a new
ticket.

Subject: #4: Bas --> will update ticket #4

The version of email2 trac was from Sept 13 2005.

On Thu, Aug 27, 2009 at 11:06 AM, Bas van der Vlies <basv@sara.nl>
wrote:

#305 fixed email2trac raises exception for ticket update when agilo is installed bas smcclure@…
Description

I have trac version 0.12.0 and agilo 0.9.5. When I ran email2trac to update a ticket I had a traceback. I fixed it with this patch:

$ diff email2trac email2trac.orig 
982,987d981
<             # Agilo specific modifications
<             from agilo.utils.config import AgiloConfig
<             if AgiloConfig(self.env).is_agilo_enabled:
<                 from agilo.ticket.model import AgiloTicket
<                 tkt = AgiloTicket(self.env, self.id, self.db)
< 
1217,1222d1210
<         # Agilo specific modifications
<         from agilo.utils.config import AgiloConfig
<         if AgiloConfig(self.env).is_agilo_enabled:
<             from agilo.ticket.model import AgiloTicket
<             tkt = AgiloTicket(self.env)
< 
#181 fixed python error when email2trac gets an email with any kind of attachment bas smcbutler
Description

when we send an email to the email2trac address we get the following python error.

i've looked through the archives and couldn't find anything similar (surprisingly)

help! :)

<support@…>: Command died with status 1:

"PYTHON_EGG_CACHE=/var/trac; export PYTHON_EGG_CACHE; /usr/local/bin/email2trac --ticket_prefix=vsc_trac". Command output: TD: saving email to /tmp/tmpGxSGuz.email2trac

Reporting-MTA: dns; methodics-da.com X-Postfix-Queue-ID: 64A8E20B9C X-Postfix-Sender: rfc822; simon@… Arrival-Date: Sat, 20 Feb 2010 19:45:02 -0800 (PST)

Final-Recipient: rfc822; support@… Original-Recipient: rfc822;support@… Action: failed Status: 5.3.0 Diagnostic-Code: x-unix; TD: saving email to /tmp/tmpGxSGuz.email2trac

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