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Ticket Resolution Summary Owner Reporter
#70 fixed Reactivate closed tickets if a new email pertaining to them is found bas Garrett McGrath
Description

It would be nice to have a paired flag for the 'ticket_update' flag that reopens closed tickets when new emails related to those tickets are received. Or alternatively checks to see if the ticket is closed, opening a new ticket instead of appending to the old ticket.

This would be a huge help for our issue tracking system (we don't use trac so much for project management but more for a portal w/ issue tracking).

#71 fixed Feature Request: Picture in body not as Attachment bas anonymous
Description

Hi,

Is it possible to have the feature to have picture in the body of the ticket, not as attachment.

The case is that emails will contain screenshots, and need it in the body of ticket, because there are explanations of the screenshot.

#73 fixed Project name is no longer optional (regression in 0.30) bas email2trac@…
Description

Using email2trac.conf:

[DEFAULT]
project: /var/www/cgi-bin/garage/trac/support

email2trac -n -f email2trac.conf produces error message:

No Trac project is defined in the email2trac config file.

Currently, the workaround is to use email2trac.conf:

[DEFAULT]
project: /var/www/cgi-bin/garage/trac/support

[support]
project: /var/www/cgi-bin/garage/trac/support

with the command email2trac -n -f email2trac.conf -p support

If the old behavior is no longer supported, then the documentation needs to be updated accordingly.

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