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Ticket | Resolution | Summary | Owner | Reporter |
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#60 | fixed | mailto_trac + german umlaut problem | bas | alex@… |
Description |
Hi, if i set mailto_link in email2trac.config to 1 and receive a email with a german Umlaut (ä,ü,ö) in the subject, i get the following error: May 14 14:53:00 localhost email2trac: Traceback (most recent call last): May 14 14:53:00 localhost email2trac: File "/usr/local/bin/email2trac", line 1140, in ? tktparser.parse(sys.stdin) May 14 14:53:00 localhost email2trac: File "/usr/local/bin/email2trac", line 728, in parse self.new_ticket(m, component) May 14 14:53:00 localhost email2trac: File "/usr/local/bin/email2trac", line 674, in new_ticket mailto = self.html_mailto_link(tkt['summary'], ticket_id, body_text) May 14 14:53:00 localhost email2trac: File "/usr/local/bin/email2trac", line 894, in html_mailto_link str = 'mailto:%s?Subject=%s&Cc=%s' %( May 14 14:53:00 localhost email2trac: File "urllib.py", line 1110, in quote res = map(safe_map.__getitem__, s) May 14 14:53:00 localhost email2trac: KeyError: u'\xdc' I use email2trac with fetchmail + procmail fetching mails from exchange. If i deactivate "mailto_link" everything works fine. Enclosed is a mail header that leads to that problem described above: Received: from mail.exchange.local ([192.168.0.101]) by mail.exchange.local ([192.168.0.101]) with mapi; Wed, 14 May 2008 12:30:38 +0200 From: XXX To: support Date: Wed, 14 May 2008 12:30:37 +0200 Subject: =?Windows-1252?Q?=DCberTestTicket2?= Thread-Topic: =?Windows-1252?Q?=DCberTestTicket2?= Thread-Index: AQHIta2Mj/TcnoIsRUu4khLyH1a30A== Message-ID: <1E80D902A0C956449784BCD6BCDF18157FB6DB62DC@mail.exchange.local> Accept-Language: en-US, de-DE Content-Language: en-US X-MS-Exchange-Organization-AuthAs: Internal X-MS-Exchange-Organization-AuthMechanism: 04 X-MS-Exchange-Organization-AuthSource: mail.exchange.local X-MS-Has-Attach: X-MS-Exchange-Organization-SCL: -1 X-MS-TNEF-Correlator: acceptlanguage: en-US, de-DE Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Is there a possible workaround? Thanks for the help, alex |
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#61 | fixed | Notifications not sent when email2trac adds a ticket | bas | pprovost@… |
Description |
Hello, I realize that there are other tickets on this subject, but this is (in my opinion) slightly different. The similarity is that notifications only get sent out when adding a ticket via the web interface. Adding via email2trac works, but no notification is sent. When running the test with the given mail, I get the following: # cat email2trac-0.13/msg.txt | email2trac --project=pprovost TD: Failure sending notification on creation of ticket #18: 'str' object is not callable This is with Trac 0.11 and email2trac 0.13 |
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#62 | fixed | email notification on ticket_update doesn't work when project has no components | bas | gernot.hillier@… |
Description |
When sending a ticket update via mail to a project that has no components, email2trac will manage to update the ticket in the database, but the email notification isn't sent. It will fail with: email2trac: Traceback (most recent call last): email2trac: File "/usr/local/bin/email2trac", line 1137, in <module> tktparser.parse(sys.stdin) email2trac: File "/usr/local/bin/email2trac", line 723, in parse if self.ticket_update(m): email2trac: File "/usr/local/bin/email2trac", line 602, in ticket_update self.notify(tkt, False, when) email2trac: File "/usr/local/bin/email2trac", line 857, in notify if tkt['component'] == 'Spam': email2trac: File "/var/lib/python-support/python2.5/trac/ticket/model.py", line 104, in __getitem__ return self.values[name] email2trac: KeyError: 'component' |