Custom Query (332 matches)
Results (55 - 57 of 332)
Ticket | Resolution | Summary | Owner | Reporter |
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#143 | wontfix | Creating a new ticket via email | bas | cbidwell@… |
Description |
Hi, I can't seem to get this working. Replies to tickets work fine, but creating a new ticket...Not working. Here is my email2trac.conf: [trac] project : /home/svn/projects/trac debug : 0 enable_syslog: 1 spam_level : 0 reply_all : 1 umask : 022 mailto_link : 1 mailto_cc : user@… ticket_update: 1 trac_version : 0.11 And here is my /etc/aliases statement: trac: |"/usr/local/bin/run_email2trac --project=trac --ticket_prefix=trac" |
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#277 | fixed | "database locked" issue | bas | thomas.moschny@… |
Description |
Hi, I thought I'd ask per mail first, before creating a ticket; maybe this is a (configuration) error on our side, or something like that. Here's the issue: Occasionally we lose mails in our email2trac -> Trac setup, and get trackbacks like this in the syslog: Oct 26 11:35:00 <hostname> email2trac <prjname>: subject: u'#4951: XXX' Oct 26 11:35:11 <hostname> email2trac <prjname>: Traceback (most recent call last): Oct 26 11:35:11 <hostname> email2trac <prjname>: File "/opt/trac/bin/email2trac", line 2553, in ? tktparser.parse(sys.stdin) Oct 26 11:35:11 <hostname> email2trac <prjname>: File "/opt/trac/bin/email2trac", line 1689, in parse if not self.ticket_update(m, result.group('reply')[:-1], spam_msg): Oct 26 11:35:11 <hostname> email2trac <prjname>: File "/opt/trac/bin/email2trac", line 985, in ticket_update tkt.save_changes(self.author, body_text, when, None, str(cnum)) Oct 26 11:35:11 <hostname> email2trac <prjname>: File "/trac/opt/lib/python2.4/site- packages/Trac-0.11.8dev_r10236-py2.4.egg/trac/ticket/model.py", line 293, in save_changes db.commit() Oct 26 11:35:11 <hostname> email2trac <prjname>: File "/usr/lib64/python2.4/site-packages/sqlite/main.py", line 540, in commit self.db.execute("COMMIT") Oct 26 11:35:11 <hostname> email2trac <prjname>: OperationalError: database is locked As you can see, we are using Python 2.4 (well, we are on Centos5), Trac 0.11.8dev and email2trac 2.4.0 (I know there's a later version, will try it, but couldn't find anything relevant in the changelog). It seems clear that email2trac might not be causing the issue, but is suffering from it: something else might be blocking the DB while email2trac tries to insert or update a ticket. So the question is: Can email2trac repeat and try again for a while, or else save the message somewhere so it doesn't get lost? Best regards, Thomas |
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#312 | fixed | Data parsed | bas | demianpaz@… |
Description |
How can i manage from field from emails? Exist a way to parse a field in the header (for example, from) to a custom field on my trac project? |
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