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Ticket Resolution Summary Owner Reporter
#109 worksforme The script is getting stack while importing. bas georgys@…
Description

Here is the output I got after I have stopped the script manually

C:\Python24>python.exe \email2trac\script\email2trac.py "\email2trac\tempEmail\t est.eml" Traceback (most recent call last):

File "\email2trac\script\email2trac.py", line 1285, in ?

tktparser.parse(sys.stdin)

File "\email2trac\script\email2trac.py", line 799, in parse

m = email.message_from_file(fp)

File "c:\python24\lib\email\init.py", line 52, in message_from_file

return Parser(*args, kws).parse(fp)

File "C:\Python24\Lib\email\Parser.py", line 65, in parse

data = fp.read(8192)

KeyboardInterrupt?

The eml file and the config file are attached.

Thank you for the help,

Georgy,

Semantinet Ltd.

#159 worksforme update ticket problem and sample solution bas tomasz.kloc@…
Description

Hi,

I'm using trunk version of Your plugin with Trac 0.11 and Postfix.

Create ticket via e-mail works great, but when i try to reply(update) ticket i got following error:

email2trac: Traceback (most recent call last):
email2trac:   File "/usr/local/bin/email2trac", line 1616, in ?     tktparser.parse(sys.stdin)
email2trac:   File "/usr/local/bin/email2trac", line 992, in parse     self.ticket_update(m, result.group('reply'), spam_msg)
email2trac:   File "/usr/local/bin/email2trac", line 705, in ticket_update     tkt.save_changes(self.author, body_text, when, None, str(

email2trac:   File "/usr/lib/python2.4/site-packages/trac-0.10.4-py2.4.egg/trac/ticket/model.py", line 197, in save_changes     when = i
e())
email2trac: TypeError: int() argument must be a string or a number

My quick fix:

$ diff email2trac.py.in.orig email2trac.py.in
704a705,708
>                               try:
>                                       int(when)
>                               except ValueError:
>                                       when = time.mktime(when.timetuple())

i've used "try" block, because i wasn't sure if 'when' will always be a datetime.datetime instance.

#176 worksforme Reporter receives no more notification after update bas hju@…
Description

After successfully updating email2trac to version 1.0.0 we face a very odd behaviour.

The notification (we use alternate_notify_template - works as designed) is sent to the owner of the ticket (identified via componend) and the smtp_always_bcc adresses , but not to the reporter (who sent the mail).

There was nothing changed in the configuration (always_notify_reporter=true), the reporter_states = new,closed,reopened (from FlexibleReporterNotificationPlugin) are even unchanged.

If you later close the ticket, the reporter receives a mail as expected...

Are there any known issues on this?

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