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Ticket Resolution Summary Owner Reporter
#69 fixed Mail Loop in Email To Trac bas anonymous
Description

I have been using email to trac for awhile and I recently got bit by a nasty mail loop. The problem was that a user CCed to the bug list instead of sending it in the To: field. When the script generated a mail upon ticket creation it sent it to bugs again causing the loop consuming massive amounts of disk before it could be killed.

email2trac should be checking that the trac.ini:smtp_from is not a destination address. I added this address to the blacklist function and the loop is gone.

#70 fixed Reactivate closed tickets if a new email pertaining to them is found bas Garrett McGrath
Description

It would be nice to have a paired flag for the 'ticket_update' flag that reopens closed tickets when new emails related to those tickets are received. Or alternatively checks to see if the ticket is closed, opening a new ticket instead of appending to the old ticket.

This would be a huge help for our issue tracking system (we don't use trac so much for project management but more for a portal w/ issue tracking).

#71 fixed Feature Request: Picture in body not as Attachment bas anonymous
Description

Hi,

Is it possible to have the feature to have picture in the body of the ticket, not as attachment.

The case is that emails will contain screenshots, and need it in the body of ticket, because there are explanations of the screenshot.

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