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Ticket Resolution Summary Owner Reporter
#88 fixed Ease of use bas anonymous

Add monikers that can be placed within the body text of an email to set ticket properties.


STATUS:Closed or [STATUS:Closed]

#89 fixed Issue with 'blank' emails containing only attachments anonymous anonymous

If a blank email is sent with just an attachment, a blank comment is appended to the comments.


I seem to have alleviated this issue by simply changing that line to:

if body_text.strip():
     tkt.save_changes(, body_text, when)

#90 fixed [Patch] eMail with 'alternate_notify_template' after creation does not work bas hju@…

I tried to use a modified copie of /usr/lib/python2.4/site-packages/Trac-0.11-py2.4.egg/trac/ticket/templates/ticket_notify_email.txt as template for the initial notification to the reporter. This copy is placed in the same directory an specified in email2trac.conf

project: /home/trac/ticket
debug: 1
umask: 022
spam_level: 5
reply_all : 0
mailto_link: 0
umask: 022
email_header: 0
trac_version: 0.11
enable_syslog: 1
alternate_notify_template: new_notify.txt
drop_spam: 0
verbatim_format: 0
strip_signature: 1
email_quote: >
strip_quotes: 1
ignore_trac_user_settings: 0
ticket_update: 1
blacklist: MAILER-DAEMON@

Trac-notification and reporter-notification is enabled, but always ticket_notify_email.txt is used as template.

always_notify_owner = true
always_notify_reporter = true
always_notify_updater = false
mime_encoding = base64
nevernotifyupdater = true
reporter_states = new,closed,reopened
smtp_always_bcc =
smtp_always_cc = 
smtp_default_domain = 
smtp_enabled = true

I've browsed the source to find the clue, but I found no bug. As I anderstood, the "standard-process" of notification is used to get_recipients. Therefore it is no additional notification sent but the replacement of the normal notification depending on the settings for notification (means: if always_notify_reporter = false there will never be a notification send to reporter.

Did I miss anything in the manual?

Is there any hidden option to enable it?

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