Custom Query (332 matches)
Results (70 - 72 of 332)
| Ticket | Resolution | Summary | Owner | Reporter |
|---|---|---|---|---|
| #70 | fixed | Reactivate closed tickets if a new email pertaining to them is found | bas | Garrett McGrath |
| Description |
It would be nice to have a paired flag for the 'ticket_update' flag that reopens closed tickets when new emails related to those tickets are received. Or alternatively checks to see if the ticket is closed, opening a new ticket instead of appending to the old ticket. This would be a huge help for our issue tracking system (we don't use trac so much for project management but more for a portal w/ issue tracking). |
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| #71 | fixed | Feature Request: Picture in body not as Attachment | bas | anonymous |
| Description |
Hi, Is it possible to have the feature to have picture in the body of the ticket, not as attachment. The case is that emails will contain screenshots, and need it in the body of ticket, because there are explanations of the screenshot. |
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| #72 | duplicate | Format of the mail | bas | Niels Stargardt <niels.stargardt@…> |
| Description |
Hi, I'm interested in the EmailToTrac -Script. Unfortunately I couldn?t found any information about the format of the email. Are there special markers to define the component and something like that? Any information would be appreciated. Niels Stargardt |
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