Custom Query (332 matches)
Results (70 - 72 of 332)
Ticket | Resolution | Summary | Owner | Reporter |
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#224 | fixed | Email2trac keeps sending updates | bas | chawkins@… |
Description |
I am testing an automated email that comes from Salesforce when certain trigger happens and it creates a ticket in trac via Email2trac. However, the ticket won't stop updating the comments and I can't delete the ticket because it's in use.. What can i do? Is this a Salesforce or Email2trac bug? It literally updates it every couple of seconds... |
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#199 | worksforme | Email notifications not getting sent when the Account Manager plugin is enabled | bas | Chris LoSacco <chrisl@…> |
Description |
This may be a duplicate of #52. No notifications are being sent on ticket creation or updates. We're using the Account Manager (acct_mgr) plugin to manage users. Any help would be greatly appreciated. |
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#156 | fixed | Can't change comments created with email2trac | bas | Chris.Nelson@… |
Description |
We use the Ticket Change plugin but find that comments added by email2trac are not editable. Clicking the Change button leads to
Perhaps email2trac isn't filling in all the tables or fields Ticket Change expects. |