Custom Query (332 matches)

I'd like to route some automatically generated emails (like a status report) to generate a ticket as usual but NOT have any notifications sent to the 'reporter' address when the ticket is created or updated (in fact ever).

Maybe there could be an option for this I could add to the project options in email2trac.conf - it's easy enough to route these mails to a particular address and have the project name set on the command line.

I use procmail in explicit delivery mode to a user called email. It rewrites the 'From ' line at the start with the correct one but also copies the old one to another line just after the new one.

email2trac just drops this with no error message or anything. If I grep out '^>From ' it works as expected.

My emails look like this:

From horde@phipps-hutton.freeserve.co.uk   Thu Sep 25 13:10:07 2008
>From email  Thu Sep 25 13:10:07 2008
Return-Path: <horde@phipps-hutton.freeserve.co.uk>
Delivered-To: unknown
Received: from pop.freeserve.com (193.252.22.129) by hal.local with POP3; 25
  Sep 2008 12:10:07 -0000
Message-ID: <20080925130902.x9nn00trxcoso4so@127.0.0.1>
User-Agent: Horde Application Framework 3.1
Date: Thu, 25 Sep 2008 13:09:02 +0100
To: CalendarReminders: ;
From: horde@phipps-hutton.freeserve.co.uk
Subject: Reminder: Trac test 32



You requested to be reminded about Trac test 32, which is on 09/25/08 at
01:10pm.

This is the first line.
Second line.

 * trac markup
 * more markup

{{{
fixed font hopefully
}}}
last line, bye!

Add monikers that can be placed within the body text of an email to set ticket properties.

e.g.:

STATUS:Closed or [STATUS:Closed]