Custom Query (332 matches)

Several email clients (importantly, including gmail) prefixes reply quotes with the line:

"On <date> <somebody> wrote:"

Email2trac is currently unable to strip this from messages using email_quote. However, this could easily be done by allowing email_quote to accept regular expressions.

The only modification necessary to make this work is to change line 1067 in email2trac.py.in:

• if line.startswith(self.EMAIL_QUOTE):

+ if re.match(self.EMAIL_QUOTE, line):

When updating an existing ticket through email2trac, the added comment does not contain the From: header.

The wanted result is something like the following:

• original message:

From: Some One <someone@example.org>
To: An Other <another@example.org>
CC: <email2trac@example.org>
Date: Tue, 18 Oct 2011 15:44:06 +0200
Subject: RE: some subject (reference: #9304:)

...

• gets translated in a new comment added to ticket 9304 containing the following:

On Tue, 18 Oct 2011 15:44:06 +0200 Some One <someone@example.org> wrote:

Messagetext

What happens:

When creating tickets, email2trac sets the default values for ticket attributes, including the "resolution" attribute. The default value for the "resolution" attribute is "fixed". This leads to the rather strange effect of a new ticket being displayed as: "Ticket #<num> (new defect: fixed)"

What should happen:

email2trac does not set the "resulution" attribute when creating new tickets (that's what trac does when using the web interface). After all, the ticket is not resolved yet. The ticket will then be displayed as: "Ticket #<num> (new defect)