Custom Query (332 matches)

I tried to use a modified copie of /usr/lib/python2.4/site-packages/Trac-0.11-py2.4.egg/trac/ticket/templates/ticket_notify_email.txt as template for the initial notification to the reporter. This copy is placed in the same directory an specified in email2trac.conf

project: /home/trac/ticket
debug: 1
umask: 022
spam_level: 5
reply_all : 0
mailto_link: 0
umask: 022
email_header: 0
trac_version: 0.11
enable_syslog: 1
alternate_notify_template: new_notify.txt
drop_spam: 0
verbatim_format: 0
strip_signature: 1
email_quote: >
strip_quotes: 1
ignore_trac_user_settings: 0
ticket_update: 1
blacklist: MAILER-DAEMON@

Trac-notification and reporter-notification is enabled, but always ticket_notify_email.txt is used as template.

[notification]
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = false
mime_encoding = base64
nevernotifyupdater = true
reporter_states = new,closed,reopened
smtp_always_bcc = hju@jochenkuhl.de
smtp_always_cc = 
smtp_default_domain = 
smtp_enabled = true
...

I've browsed the source to find the clue, but I found no bug. As I anderstood, the "standard-process" of notification is used to get_recipients. Therefore it is no additional notification sent but the replacement of the normal notification depending on the settings for notification (means: if always_notify_reporter = false there will never be a notification send to reporter.

Did I miss anything in the manual?

Is there any hidden option to enable it?

Email2trac doesn't work with [DEFAULT] configuration. Fails with the message "No Trac project is defined in the email2trac config file." If I use the named project configuration (Ex: [bas]), and then call email2trac with the --project bas option it works fine. Maybe something changed in the config-parsing dependencies?

Environment: Windows XP Python 2.5 Trac 0.11.1 Email2Trac 0.30

I have email2trac working on a Windows server using fetchmail+Cygwin. I have also had luck with GetMail?. Messages are being retrieved from Exchange 2003 server. I've tried using POP3 and IMAP. With either tool, attachments are being created on the tickets, but they don't open. For example, an image attachment is added to the ticket, but when clicked on, the file appears as a broken image. In the trac attachments folder, there are image files that are of the expected size, but they don't open.

Is there a configuration setting that would impact this?

When using GetMail?, i enabled the extract option and the attachments were stored separately, so i assume the attachments are arriving with the messages, it just seems like they aren't making it through the email2trac script.

Any ideas?