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Ticket Resolution Summary Owner Reporter
#127 duplicate sendmail with email2trac bas "Simon M. C. Butler" <simon@…>
Description

Hi, I've been looking through the archives and have followed the
instructions for setting up sendmail with email2trac. i'm still having
problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj,
ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay,
pri=31888, relay=[
127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message
accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias
<tracproj@columbia.icmethods.com
 > => "|run_email2trac --project=versicUserDocs_trac --ticket
_prefix=vsc_trac"
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|
run_email2trac --project=versicUserDocs_trac --
ticket_prefix=vsc_trac", ctladdr=<tracproj@col
umbia.icmethods.com> (8/0), delay=00:00:00, xdelay=00:00:00,
mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262:
n28LvwZC012263: DSN: unknown mailer error 254


i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
/etc/smrsh
[root@columbia smrsh]# ll
total 24
  8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
  0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/
local/bin/email2trac
  0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac ->
/usr/
local/bin/run_email2trac

running email2trac from the commandline worked correctly and i got a
new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac --
ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt


Anyone got this working with sendmail? Have i missed something?
#231 fixed Sending new email2trac ticket via email because of spam rejection by Sara's Trac project bas dmcr@…
Description
Hi Bas,

I tried to submit the text below, and got the infamous ' Submission rejected
as potential spam' error. Don't know of any workaround except to email you
directly.

Here is a patch that fixes some problems with the discussion plugin support
code.

1) syntax error: 'logger' spelled as 'loggger'.
2) Trac 0.12.1 requires a locale to be specified in the Request object.
3) Could not test for whether the discussion plugin was enabled with
'tracdiscussion.api.*'. Had to use the full name of the parameter:
'tracdiscussion.api.discussionapi'.

Note: this raises the possibility that the analogous test for whether the
FullBlogPlugin is enabled might have the same problem. The code tests for
'tracfullblog.*'.

4) When the log_level parameter is set to debug, internally set the debug
parameter to get the full debug output. (Don't know if you agree with this
one, but it seemed useful to me.)

Let me know if you have any questions or problems with this patch. It is
generated against the latest svn release as of today: r494.

Dennis

email2trac-r494.patch

#343 fixed Sender is not notified when new ticket is created bas leonardo.ascenso@…
Description

Today I made an upgrade to the last version. I don't upgrade email2trac for YEARS!

Now senders are not notified on new ticket/ticket update. I have this error on my log and I think that's why sender is not notified by email.

2014-07-17 18:52:28,574 email2trac lefatech.trac: function unique_attachment_names()
2014-07-17 18:52:28,574 email2trac lefatech.trac: function get_body_text()
2014-07-17 18:52:28,716 email2trac lefatech.trac: function attach_attachments()
2014-07-17 18:52:28,716 email2trac lefatech.trac: function mail_workflow: 
2014-07-17 18:52:28,717 email2trac lefatech.trac: function notify()
2014-07-17 18:52:28,754 email2trac lefatech.trac: Failure sending notification on creation of ticket #10060: [Errno -2] Name or service not known

It seems an error on email2trac line 2922 (tn.notify(tkt, new, modtime))

I'm I doing something wrong?

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