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Ticket Resolution Summary Owner Reporter
#30 fixed filtering out the html version of the email bas gmcgrath@…
Description

Is there anyway to filter out the html version of an email as the text version seems to be the one actually used in the ticket? The HTML version just gets tacked on as an attachment and isn't particularly useful.

#31 fixed set owner for new ticket bas michela@…
Description

Is there any way to set an owner for a new ticket? The method documented appears only to work for an updated ticket.

#32 fixed permissions issue, email2trac config bas acgoss@…
Description

I am currently attempting to implement trac on my system which is a CentOS 5 server, running Trac 0.10.4 and the newer email2trac from the svn. I am getting the following errors in my syslog when attempting to send mails via email2trac. When configured using postfix and run_email2trac in the aliases file I get:

TracError?: The user trac requires read _and_ write permission to the database file /var/www/trac/CNSEHelp/db/trac.db and the directory it is located in.

I installed using ./configure --with-trac_user=apache, which corresponds to my apache account.

When configured using postfix and a direct call to email2trac, I get the following error in syslog:

IOError: [Errno 13] Permission denied: '/var/www/trac/CNSEHelp/VERSION'

I have even gone so far as to chmod my trac project's db file and folder to 777 as well as the VERSION file, and in both cases with both the run_email2trac and email2trac calls, I still get the same errors, so I see no conceivable way this could be a security issue.

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