Custom Query (332 matches)

Hi, following the guide, i did: ./configure --prefix=/home/.../.../ make make install

but at step "make install":

if [ ! -f home/...etc/email2trac.conf ] ; \ then \

./install-sh -c -m 644 -o root email2trac.conf home/...etc/email2trac.conf ;\

fi chown: changing ownership of `home/...etc/#inst.14834#': Operation not permitted make: * [install-conf] Error 1

Can anybody help me?

I am testing an automated email that comes from Salesforce when certain trigger happens and it creates a ticket in trac via Email2trac.

However, the ticket won't stop updating the comments and I can't delete the ticket because it's in use.. What can i do? Is this a Salesforce or Email2trac bug?

It literally updates it every couple of seconds...

One of the recommended tests on the Email2tracMta page Test Setup section will not work, at least with certain versions of mail, sendmail, and python.

mail tracproj < msg.txt

results in the following traceback error:

Dec  5 !22:11:24 raas01 email2trac: Traceback (most recent call last):
Dec  5 !22:11:24 raas01 email2trac:   File "/usr/local/raas/email2trac-1.0.0/bin/email2trac", line 1610, in <module>     tktparser.parse(sys.stdin)
Dec  5 !22:11:24 raas01 email2trac:   File "/usr/local/raas/email2trac-1.0.0/bin/email2trac", line 902, in parse     m.replace_header('Subject', m['Subject'].replace('\r', '').replace('\n', ''))
Dec  5 !22:11:24 raas01 email2trac: AttributeError: 'NoneType' object has no attribute 'replace'

I believe this is due to the fact that msg.txt already has mailer headers. The other test (email2trac --project=tracproj < msg.txt) works, as do normal emails sent via the 'mail' utility.

Dennis