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Ticket Resolution Summary Owner Reporter
#12 wontfix email2trac installation problem bas bb.bek69@…

Hi, following the guide, i did: ./configure --prefix=/home/.../.../ make make install

but at step "make install":

if [ ! -f home/...etc/email2trac.conf ] ; \ then \

./install-sh -c -m 644 -o root email2trac.conf home/...etc/email2trac.conf ;\

fi chown: changing ownership of `home/...etc/#inst.14834#': Operation not permitted make: * [install-conf] Error 1

Can anybody help me?

#224 fixed Email2trac keeps sending updates bas chawkins@…

I am testing an automated email that comes from Salesforce when certain trigger happens and it creates a ticket in trac via Email2trac.

However, the ticket won't stop updating the comments and I can't delete the ticket because it's in use.. What can i do? Is this a Salesforce or Email2trac bug?

It literally updates it every couple of seconds...

#164 fixed Email2tracMta documentation error in Test Setup bas Dennis McRitchie <dmcr@…>

One of the recommended tests on the Email2tracMta page Test Setup section will not work, at least with certain versions of mail, sendmail, and python.

mail tracproj < msg.txt

results in the following traceback error:

Dec  5 !22:11:24 raas01 email2trac: Traceback (most recent call last):
Dec  5 !22:11:24 raas01 email2trac:   File "/usr/local/raas/email2trac-1.0.0/bin/email2trac", line 1610, in <module>     tktparser.parse(sys.stdin)
Dec  5 !22:11:24 raas01 email2trac:   File "/usr/local/raas/email2trac-1.0.0/bin/email2trac", line 902, in parse     m.replace_header('Subject', m['Subject'].replace('\r', '').replace('\n', ''))
Dec  5 !22:11:24 raas01 email2trac: AttributeError: 'NoneType' object has no attribute 'replace'

I believe this is due to the fact that msg.txt already has mailer headers. The other test (email2trac --project=tracproj < msg.txt) works, as do normal emails sent via the 'mail' utility.


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