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Ticket Resolution Summary Owner Reporter
#60 fixed mailto_trac + german umlaut problem bas alex@…
Description

Hi,

if i set mailto_link in email2trac.config to 1 and receive a email with a german Umlaut (ä,ü,ö) in the subject, i get the following error:

May 14 14:53:00 localhost email2trac: Traceback (most recent call last):
May 14 14:53:00 localhost email2trac:   File "/usr/local/bin/email2trac", line 1140, in ?     tktparser.parse(sys.stdin)
May 14 14:53:00 localhost email2trac:   File "/usr/local/bin/email2trac", line 728, in parse     self.new_ticket(m, component)
May 14 14:53:00 localhost email2trac:   File "/usr/local/bin/email2trac", line 674, in new_ticket     mailto = self.html_mailto_link(tkt['summary'], ticket_id, body_text)
May 14 14:53:00 localhost email2trac:   File "/usr/local/bin/email2trac", line 894, in html_mailto_link     str = 'mailto:%s?Subject=%s&Cc=%s' %(
May 14 14:53:00 localhost email2trac:   File "urllib.py", line 1110, in quote     res = map(safe_map.__getitem__, s)
May 14 14:53:00 localhost email2trac: KeyError: u'\xdc'

I use email2trac with fetchmail + procmail fetching mails from exchange. If i deactivate "mailto_link" everything works fine. Enclosed is a mail header that leads to that problem described above:

Received: from mail.exchange.local ([192.168.0.101]) by mail.exchange.local
 ([192.168.0.101]) with mapi; Wed, 14 May 2008 12:30:38 +0200
From: XXX
To: support 
Date: Wed, 14 May 2008 12:30:37 +0200
Subject: =?Windows-1252?Q?=DCberTestTicket2?=
Thread-Topic: =?Windows-1252?Q?=DCberTestTicket2?=
Thread-Index: AQHIta2Mj/TcnoIsRUu4khLyH1a30A==
Message-ID: <1E80D902A0C956449784BCD6BCDF18157FB6DB62DC@mail.exchange.local>
Accept-Language: en-US, de-DE
Content-Language: en-US
X-MS-Exchange-Organization-AuthAs: Internal
X-MS-Exchange-Organization-AuthMechanism: 04
X-MS-Exchange-Organization-AuthSource: mail.exchange.local
X-MS-Has-Attach:
X-MS-Exchange-Organization-SCL: -1
X-MS-TNEF-Correlator:
acceptlanguage: en-US, de-DE
Content-Type: text/plain; charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable
MIME-Version: 1.0

Is there a possible workaround?

Thanks for the help,

alex

#45 fixed email2trac bas Anand <anandkapur@…>
Description
Hi,

I was wondering if you could tell me how to install this in a windows
environment.

Thanks,
Anand
#35 fixed In trac 0.11 email2trac fails in notify and in ticket_update methods bas andrei2102@…
Description

I started to port this script for trac 0.11 and I founded two errors.

The first is in the notify method and it is described in the #34 ticket. The solution, for me, was to remove the hack.

# create false {abs_}href properties, to trick Notify()
#
self.env.abs_href = Href(self.get_config('project', 'url'))
self.env.href = Href(self.get_config('project', 'url'))

The env members(abs_href and href) don't need to be overwritten.

The second problem was that in ticket_modify method. When saving the modifications made on a ticket it was passed an integer as the modification time.

Traceback (most recent call last):
  File "/home/andrei/workspace/etf/trunk/share/bin/email2trac.py", line 1062, in ?
    tktparser.parse(file('/tmp/tests/tm.eml', 'r'))
  File "/home/andrei/workspace/etf/trunk/share/bin/email2trac.py", line 663, in parse
    if self.ticket_update(m):
  File "/home/andrei/workspace/etf/trunk/share/bin/email2trac.py", line 542, in ticket_update
    tkt.save_changes(self.author, body_text, when)
  File "/home/andrei/workspace/etf/trunk/vendor/trac-0.11dev/trac/ticket/model.py", line 207, in save_changes
    when_ts = to_timestamp(when)
  File "/home/andrei/workspace/etf/trunk/vendor/trac-0.11dev/trac/util/datefmt.py", line 55, in to_timestamp
    diff = dt - _epoc
TypeError: unsupported operand type(s) for -: 'int' and 'datetime.datetime'

In trac 0.11 if the modification time is None then datetime.now() is assumed. So the solution is to send a None.

A patch is attached.

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