Custom Query (332 matches)

Currently, all ticket custom fields are set to None instead of their proper default values when a ticket is created by email2trac. The patch below fixes the problem

--- email2trac.py.in.txt (saved version)
+++ (current document)
@@ -682,7 +682,13 @@
 
 			# default trac value
 			#
-			value = self.get_config('ticket', 'default_%s' %(name) )
+			if not field.get('custom'):
+				value = self.get_config('ticket', 'default_%s' %(name) )
+			else:
+				value = field.get('value')
+				options = field.get('options')
+				if value and options and value not in options:
+					value = options[int(value)]
 			if self.DEBUG > 10:
 				print 'trac.ini name %s = %s' %(name, value)
 

When I reply to a ticket and follow the conventions outlined in the documentation, the ticket does not update (either using commands in the subject or text in the body of the email).

I see the following dump in my log:

Nov 16 01:19:28 wilsonserver email2trac: TypeError?: unsupported operand type(s) for -: 'int' and 'datetime.datetime' Nov 16 01:19:28 wilsonserver email2trac: Traceback (most recent call last): Nov 16 01:19:28 wilsonserver email2trac: File "/usr/local/bin/email2trac", line 1284, in <module> tktparser.parse(sys.stdin) Nov 16 01:19:28 wilsonserver email2trac: File "/usr/local/bin/email2trac", line 845, in parse if self.ticket_update(m, spam_msg): Nov 16 01:19:28 wilsonserver email2trac: File "/usr/local/bin/email2trac", line 647, in ticket_update tkt.save_changes(self.author, body_text, when) Nov 16 01:19:28 wilsonserver email2trac: File "/usr/lib/python2.5/site-packages/Trac-0.11.2-py2.5.egg/trac/ticket/model.py", line 230, in save_changes when_ts = to_timestamp(when) Nov 16 01:19:28 wilsonserver email2trac: File "/usr/lib/python2.5/site-packages/Trac-0.11.2-py2.5.egg/trac/util/datefmt.py", line 56, in to_timestamp diff = dt - _epoc Nov 16 01:19:28 wilsonserver email2trac: TypeError?: unsupported operand type(s) for -: 'int' and 'datetime.datetime'

I am using Trac 0.11.2, Fedora 7, Apache 2.2.7-1, Python 2.5-15 and email2trac-0.40

The following two lines in email2trac fail:

format = email.Utils.collapse_rfc2231_value(part.get_param('Format')).lower()
delsp = email.Utils.collapse_rfc2231_value(part.get_param('DelSp')).lower()

This workaround helps, but I'm not sure, whether it is correct:

format = email.Utils.collapse_rfc2231_value(part.get_param('Format') or "").lower()
delsp = email.Utils.collapse_rfc2231_value(part.get_param('DelSp') or "").lower()