Custom Query (332 matches)

Hi,

I'm using the latest version of email2trac 0.60 released 1/19/2009 on
trac 0.11 with ubuntu 8.10, and sendmail.

I'm seeing two issues and do not know if they are a bug or not. I can
post to the trac-user mailing list if need be and or open bugs if
necessary.

1. I have ignore_trac_user_settings set to 0 (zero) in my
email2trac.conf file(Defaults section), but the reporter never gets
set
to the login name, it will only set it to an email address

2. We send email to our exchange server which forwards to our ticket
system, the exchange server changes the mail header so the from email
address looks like firstname.lastname@servername.domain.com instead of
firstname.lastname@domain.com   The ticket gets created fine, and
users
get notified of the new ticket, but we also get a new ticket created
from a email bounc as first@servername.domainname.com being
undeliverable.  Not sure where it is stripping the lastname from?



Any ideas on these?


Thanks,

Matt Pusateri
also on trac IRC as Jeeplover or on trac-users as flatfender@gmail.com

untitled-part.html​

it would be nice if email2trac could check the email address against the
registered users and if there is a match accept the ticket.  also, as
people sometimes post from different addresses than their registered
ones, maybe also a file of added white_addrs would be cool.

we use trac 0.10.4-2~feisty1 on an ubuntu server and have the following problem: we've configured under notification in the ini-file the option smtp_always_cc = ... (to three email adresses). If I create a new ticket manually, the mail regarding a new ticket is send. But if i add the new ticket by mailing it trough email2trac no mail will be sent but there is a ticket with the status new.