Custom Query (332 matches)

It seems that ticket is created with empty keywords beeing parsed. See the attachement. Thanks.

Hi,

great tool, thanks! Would it be possible to add functionality to parse the header for owner,version and milestone information of the new ticket.

For example a header (subject-line) may look like: Ticketname?owner=steve&version=0.1&milestone=1

Would be a great feature i think ;-)

Hi,

i tried to install email2trac. But while trying

email2trac < mail.txt 
TD: new_ticket
user_dict[summary] =
user_dict[reporter] =
user_dict[owner] =
user_dict[description] =
user_dict[type] = defect
user_dict[status] =
user_dict[priority] = major
user_dict[milestone] =
user_dict[component] = test
user_dict[version] = 2.00
user_dict[keywords] =
user_dict[cc] =
TD: Message part: Content-Type: text/plain
TD:               Inline body part
TD: saving email to /tmp/tmpLj7jjn.email2trac

i got the following message in syslog an no ticked has been created:

Apr  6 17:25:52 web2 email2trac: Traceback (most recent call last):
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 1564, in ?     tktparser.parse(sys.stdin)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 981, in parse     self.new_ticket(m, spam_msg)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 799, in new_ticket     message_parts = self.get_message_parts(msg)
Apr  6 17:25:52 web2 email2trac:   File "/usr/local/bin/email2trac", line 1136, in get_message_parts     format = email.Utils.collapse_rfc2231_value(part.get_param('Format', 'fixed')).lower()
Apr  6 17:25:52 web2 email2trac: AttributeError: 'module' object has no attribute 'collapse_rfc2231_value'

/tmp/tmp2pskyA.email2trac shows the same content as the mail.

some idea on it?