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Ticket Resolution Summary Owner Reporter
#67 fixed write documentation about new ticket creation bas nidi
Description

There's some documentation missing:

While it's documented how to update existing tickets, it's not made clear, how new tickets sent to email2trac are handled:

  • Subject line -> short summary
  • Body -> Full description

Is there a way to set other ticket properties when creating a new ticket via Email?

#68 fixed Strip attachments with certain file extensions bas nidi
Description

Lots of people automatically add vcf cards or a pgp signature to their sent Emails. It'd be create if email2trac allowed to specify a list of attachment file extensions which will not be attached to tickets.

#215 fixed Updated tickets are not showing up on the View Tickets bas nidhi.tare@…
Description

Hello. The email2trac plug-in is partially working for me. I can post new tickets, Cc, modify tickets etc but when I reply to a ticket in my email the updates don't show up in View Tickets.

I have set the ticket_update and ticket_update_by_subject to 1. Also I am using the proper format in the subject when I create a ticket update.

Subject: #34: Bas (Which will update ticket 34) does not show up in trac.

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