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Ticket Resolution Summary Owner Reporter
#52 fixed email notifications bas matthew@…
Description

My apologies if this is a can't find the TFM question, but I am having some difficulties with email2trac and Email notifications. I have searched the sara trac for answers but have not found an answer to my problem.

I've successfully installed email2trac 0.13 and am using Trac 0.10.4. I am able to submit and respond to trac tickets. Tickets are added to trac, and I can update existing tickets via Email, however Email notifications are not sent to the owner, reporter or updater. Notifications do work through the trac website however.

When a new ticket is created through email2trac, or when a ticket is updated through email2trac, should the smtp_always_cc or owner/reporter/updater addresses be updated? If so could you point me in the direction of what to look for in trouble shooting this? Setting debugging and logging levels in the trac logs themselves yield no clues and the system logs show no errors from email2trac itself.

If not, please consider this a request for enhancement for new tickets and updates to behave the same as trac web interface with regards to [notification].

Thanks!

Matthew

#199 worksforme Email notifications not getting sent when the Account Manager plugin is enabled bas Chris LoSacco <chrisl@…>
Description

This may be a duplicate of #52. No notifications are being sent on ticket creation or updates. We're using the Account Manager (acct_mgr) plugin to manage users.

Any help would be greatly appreciated.

#133 fixed Emails contain an incorrect ticket URL bas thomasdn@…
Description

When receiving e-mails from email2trac the footer contains a URL to the ticket. The URL however is not valid.

Here is an example:

Ticket URL: </ticket/2201>
trac.sikkerhed.org <https://trac.sikkerhed.org/>
Sikkerhed.org ApS

The correct URL in this case is: https://trac.sikkerhed.org/ticket/2201

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