Custom Query (332 matches)
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Ticket | Resolution | Summary | Owner | Reporter |
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#195 | fixed | Enhancement for ticket prefixes | bas | Konstantin Ryabitsev <icon@…> |
Description |
Some of the requests we receive need to be created with a closed status. It's kind of silly, but we need a record of the request for reference, but we don't want the ticket to be open because it's not an actionable item. This is easy to accomplish using projects and ticket prefixes, but the following patch was necessary to be able to set status and resolution. There's really no reason why resolution should be excluded from the list of fields -- it just limits someone's options. :) Same goes for status. |
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#338 | fixed | Error assigns a ticket to a Developer | bas | ivanelsonnunes@… |
Description |
Always this error occurs. When will I assign a ticket. I noticed that this only occurs in the ticket's created [1] email2trac. The plugin is being broken TracjsGantt. Maybe this is a chain reaction. I use customized and required fields. However, the tickets created by email2trac not carry these custom and required fields. This explains? [1] https://oss.trac.surfsara.nl/email2trac Traceback (most recent call last): File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/web/main.py", line 497, in _dispatch_request dispatcher.dispatch(req) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/web/main.py", line 214, in dispatch resp = chosen_handler.process_request(req) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 179, in process_request return self._process_ticket_request(req) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 614, in _process_ticket_request self._do_save(req, ticket, action) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 1328, in _do_save replyto=req.args.get('replyto')) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/model.py", line 363, in save_changes listener.ticket_changed(self, comment, author, old_values) File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2957, in ticket_changed self.rescheduleTickets(ticket, old_values) File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2766, in rescheduleTickets self.spliceGraph(tickets, ticket, old_values) File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2667, in spliceGraph if len(old_values[previewFields[fwd]]) == 0: TypeError: object of type 'NoneType' has no len() |
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#327 | fixed | Error in the URL of attachments | bas | ivanelsonnunes@… |
Description |
The email2trac are attaching files to the Ticket. However Trac can not find the address of the Annex. I noticed that the file is in my directory: "/var/<myTracENV>/files/attachments/ticket"
But the ticket is mounted the wrong way: http://mysite.br/attachment/ticket/4450/SRN_Caixa006_20130719_Resumo% 20of% 20Fita.txt |