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Ticket Resolution Summary Owner Reporter
#124 fixed new ticket creation fails: AttributeError: 'NoneType' object has no attribute 'replace' anonymous gdh@…
Description

Hi - I've used dpkg-buildpackage on Ubuntu hardy to build email2trac 0.70 with trac 0.11. Trying either run_email2trac in /etc/aliases, or email2trac in /etc/aliases.nobody (chowned + postalias'd) fails with this error when I run 'mail tracproj <msg.txt'

Feb 23 12:56:54 dev postfix/qmgr[25750]: F07E51F49FE: from=<root@…>, size=2214, nrcpt=1 (que ue active) Feb 23 12:56:55 dev email2trac: Traceback (most recent call last): Feb 23 12:56:55 dev email2trac: File "/usr/bin/email2trac", line 1466, in <module> tktparser.parse(sys .stdin) Feb 23 12:56:55 dev email2trac: File "/usr/bin/email2trac", line 835, in parse m.replace_header('Subje ct', mSubject?.replace('\r', ).replace('\n', )) Feb 23 12:56:55 dev email2trac: AttributeError?: 'NoneType?' object has no attribute 'replace' Feb 23 12:56:55 dev postfix/local[25758]: F07E51F49FE: to=<tracproj@…>, orig_to=<tracproj>, relay=local, delay=0.44, delays=0.02/0.01/0/0.42, dsn=5.3.0, status=bounced (Command died with status 1: "/usr/bin/email2trac ". Command output: TD: saving email to /tmp/tmpSOrsIb.email2trac )

If I run 'email2trac <msg.txt' manually from the commandline as root, then the new ticket is created OK :/

My /etc/aliases.nobody is this one line: tracproj: |"/usr/bin/email2trac "

#125 invalid sendmail with email2trac problem bas anonymous
Description

Hi, I've been looking through the archives and have followed the instructions for setting up sendmail with email2trac. i'm still having problems though

Mar 8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31888, relay=[ 127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message accepted for delivery) Mar 8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias <tracproj@…> => "|run_email2trac --project=versicUserDocs_trac --ticket _prefix=vsc_trac" Mar 8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|run_email2trac --project=versicUserDocs_trac --ticket_prefix=vsc_trac", ctladdr=<tracproj@col umbia.icmethods.com> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254 Mar 8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: n28LvwZC012263: DSN: unknown mailer error 254

i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd /etc/smrsh [root@columbia smrsh]# ll total 24 8 drwxr-xr-x 2 root root 4096 Mar 8 05:21 . 16 drwxr-xr-x 112 root root 12288 Mar 8 15:00 .. 0 lrwxrwxrwx 1 root root 25 Mar 8 05:21 email2trac -> /usr/local/bin/email2trac 0 lrwxrwxrwx 1 root root 29 Mar 8 04:34 run_email2trac -> /usr/local/bin/run_email2trac

running email2trac from the commandline worked correctly and i got a new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac --ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt

Anyone got this working with sendmail? Have i missed something?

#126 duplicate sendmail with email2trac problem (resubmitted with proper formatting) bas anonymous
Description

Hi, I've been looking through the archives and have followed the instructions for setting up sendmail with email2trac. i'm still having problems though

Mar  8 14:57:58 columbia sendmail[12261]: n28LvwGd012261: to=tracproj, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31888, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (n28LvwZD012262 Message accepted for delivery)
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: alias <tracproj@columbia.icmethods.com> => "|run_email2trac - project=versicUserDocs_trac --ticket_prefix=vsc_trac"
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: to="|run_email2trac --project=versicUserDocs_trac --ticket_prefix=vsc_trac", ctladdr=<tracproj@col
umbia.icmethods.com> (8/0), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=32499, dsn=5.3.0, stat=unknown mailer error 254
Mar  8 14:57:58 columbia sendmail[12263]: n28LvwZD012262: n28LvwZC012263: DSN: unknown mailer error 254



i setup the smrsh dir as per the instructions:

[root@columbia smrsh]# pwd
/etc/smrsh
[root@columbia smrsh]# ll
total 24
8 drwxr-xr-x   2 root root  4096 Mar  8 05:21 .
16 drwxr-xr-x 112 root root 12288 Mar  8 15:00 ..
0 lrwxrwxrwx   1 root root    25 Mar  8 05:21 email2trac -> /usr/local/bin/email2trac
0 lrwxrwxrwx   1 root root    29 Mar  8 04:34 run_email2trac -> /usr/local/bin/run_email2trac


the permissions seem to be correct

[root@columbia bin]# pwd
/usr/local/bin
[root@columbia bin]# ll run_email2trac
12 -rwxr-sr-x 1 root root 8497 Mar  8 00:27 run_email2trac
[root@columbia bin]# ll email2trac
40 -rwxr-xr-x 1 root root 39807 Mar  8 00:27 email2trac

running email2trac from the commandline worked correctly and i got a new ticket created

[root@columbia smrsh]# email2trac --project=versicUserDocs_trac -ticket_prefix=vsc_trac < /opt/trac/email2trac/trunk/msg.txt

Anyone got this working with sendmail? Have i missed something?

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