Custom Query (332 matches)

Would like to contact the authors to arrange for a paid consulting job to setup email2trac for our environment.

Hope this is no RTFM problem, but I found nothing in the doku and have no more ideas where to look at.

email2trac is installed an working properly. The only problem is that new tickets are showing the resolution :fixed

example:Ticket #22 (new Fehler: fixed)

There is no default_value for this nor did I find a place to define / delete it.

Only workaround is to use del_resolution in the TicketWorkflow

trac.ini

[ticket]
default_component = nicht zugeordnet
default_milestone = 
default_priority = normal
default_severity = Mittel
default_type = 
default_version = 
restrict_owner = true
workflow = ConfigurableTicketWorkflow,TicketWorkflowOpOwnerReporter,TicketWorkflowOpOwnerPrevious,TicketWorkflowOpXRef

email2trac.conf

[DEFAULT]
project: /home/trac/ticket
debug: 0
umask: 022
spam_level: 5
reply_all : 0
mailto_link: 1
umask: 022
email_header: 0
trac_version: 0.11
enable_syslog: 1
alternate_notify_template:
drop_spam: 0
verbatim_format: 0
strip_signature: 1
email_quote: >
strip_quotes: 0
ignore_trac_user_settings: 0
ticket_update: 1
blacklist: MAILER-DAEMON@

[ticket]
project: /home/trac/ticket

I got this error when I start python email2trac.py.

Traceback (most recent call last):
  File "email2trac.py", line 104, in <module>
    from trac import config as trac_config
  File "d:\programme\python25\lib\site-packages\Trac-0.11stable-py2.5.egg\trac\config.py", line 19,
in <module>
    from trac.util.compat import set, sorted
  File "d:\programme\python25\lib\site-packages\Trac-0.11stable-py2.5.egg\trac\util\__init__.py", li
ne 32, in <module>
    from trac.util.html import escape, unescape, Markup, Deuglifier
  File "d:\programme\python25\lib\site-packages\Trac-0.11stable-py2.5.egg\trac\util\html.py", line 1
6, in <module>
    from genshi import Markup, escape, unescape
ImportError: No module named genshi

I'm using

Trac: 0.11stable
Python: 2.5 (r25:51908, Sep 19 2006, 09:52:17) [MSC v.1310 32 bit (Intel)]
setuptools: 0.6c6
SQLite: 3.3.4
pysqlite: 2.3.2
Genshi: 0.5.1dev
Subversion: 1.4.3 (r23084)
jQuery: 1.2.6

on Microsoft Windows 2000 SP5