Custom Query (332 matches)
Results (139 - 141 of 332)
Ticket | Resolution | Summary | Owner | Reporter |
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#141 | duplicate | Attachment with "ü" causes python error an is not attached | bas | hju@… |
Description |
We found a problem with python-code execution if there is an german "Umlaut" (ü) in the filename of an attachment. email2trac produces an error in the user.log of the server { Mar 10 17:00:04 ks35958 email2trac: Traceback (most recent call last): Mar 10 17:00:04 ks35958 email2trac: File "/usr/bin/email2trac", line 1249, in ? tktparser.parse(sys.stdin) Mar 10 17:00:04 ks35958 email2trac: File "/usr/bin/email2trac", line 818, in parse self.new_ticket(m, spam_msg) Mar 10 17:00:04 ks35958 email2trac: File "/usr/bin/email2trac", line 757, in new_ticket str = self.attachments(msg, tkt) Mar 10 17:00:04 ks35958 email2trac: File "/usr/bin/email2trac", line 1049, in attachments url_filename = urllib.quote(filename) Mar 10 17:00:04 ks35958 email2trac: File "urllib.py", line 1110, in quote res = map(safe_map.getitem, s) Mar 10 17:00:04 ks35958 email2trac: KeyError?: u'\xfc' } The ticket is created, but the attachment is not added. Tracking down the error leads to an python-error in 2.4. The routine "quote", trying to encode special characters in the filename as "%<##>", returns an KeyError? with "\xfc" (ü). http://bugs.python.org/issue3300 However: Is there possible workaround usin another python-function? We use a trunk-version (218) of Version 0.30 P.S.: in another environment, we are using email2trac version 0.80 with python 2.5 under windows... Under this circumstances, there is no ticket createt at all... |
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#142 | fixed | Some fields are no longer available using alternate_notify_template | bas | hju@… |
Description |
In our old environment (email2trac 0.30 / trunk 218) we are using the alternate_notify_template to inform the reporter about acceptance of the ticket. In the mail-body we use the following text (example): Hello, your request was insertet as $ticket.id in our system. Your request was: $ticket.description ... Everything works fine! Now we have established a new environment under windows with email2trac 0.80 and python 2.5. Problem: The $ticket.description is displayed, but $ticket.id is empty. In the Mail-Header, the ID ist displayed! Taking a close look shows: with the "old" email2trac, if a ticket was created there was "change-entry" for each ticket: *id set to 411 this is now missing. Is it possible, that the ID is no longer known due to this missing "update"? |
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#149 | fixed | filenames of attachments are escaped twice by email2trac | bas | hju@… |
Description |
If email2trac creats a ticket whith an attachment having a space in the filename, the filename is excaped twice. example (see also attached screenshots): test 1.txt is named test%201.txt and stored as test%25201.txt bei email2trac. if you add an attachment via webclient, the filename is only escaped once: test 2.txt is named test 2.txt and stored as test%202.txt Also trac has no problem to find the file, we encountered this using a script (AdvancedTicketWorkflow? - run_external) to find the attachments with the filenames stored in the database. We had to work around this bei again escaping the filename stored in database. It's not a serious bug while trac gets around it, but annoying and of course different from the "normal" trac behaviour. |