Custom Query (332 matches)

yes the subject line remains intact and all that is changed is that it
has
RE: in front of it.  I see in your posts that it may need to configure
the
ticket number in front of the subject.  Is that configured on the
backend or
is that added manually by the requestor or replier?  It does not make
sense
if the user need to manually input the ticket # in the subject.  I
also
don't want the ticket # to show up in the subject.  I just want
replies back
and forth and trac should still know that it is an update vs a new
ticket.

Subject: #4: Bas --> will update ticket #4

The version of email2 trac was from Sept 13 2005.

On Thu, Aug 27, 2009 at 11:06 AM, Bas van der Vlies <basv@sara.nl>
wrote:

If email2trac creats a ticket whith an attachment having a space in the filename, the filename is excaped twice.

example (see also attached screenshots): test 1.txt is named test%201.txt and stored as test%25201.txt bei email2trac.

if you add an attachment via webclient, the filename is only escaped once: test 2.txt is named test 2.txt and stored as test%202.txt

Also trac has no problem to find the file, we encountered this using a script (AdvancedTicketWorkflow? - run_external) to find the attachments with the filenames stored in the database. We had to work around this bei again escaping the filename stored in database.

It's not a serious bug while trac gets around it, but annoying and of course different from the "normal" trac behaviour.

Hello,

Thanks for this great project, it is very useful for us.

I have various Trac projects working well on the same box and I would like to use a different email address per project. up until now we have only need to use email2trac in one project, is it possible to use for another one?

As I said before /etc/email2trac.conf is setup and happily working for the "trac-systems" and I would like to add "trac-sdlc" (the last 5 lines) but no luck.

These are the config files

Thank you.

[DEFAULT]
project: /home/trac/trac-environments/trac-systems/
debug: 0
umask: 011
spam_level: 0
reply_all : 1
mailto_link: 0
ticket_update : 1
email_header: 0
trac_version: 0.11
enable_syslog : 1
alternate_notify_template :
alternate_notify_template_update :
drop_spam : 0
verbatim_format: 1
strip_signature: 1
email_quote: >
strip_quotes: 0
ignore_trac_user_settings: 0
black_list: MAILER-DAEMON@
binhex: warn
applesingle: warn
appledouble: warn


[trac-systems]
default_componenet : Desktop
default_priority : 5 - Lowest
default_type : Issue
default_version : 0.70

[trac-sdlc]
default_componenet : Unknown
default_priority : major
default_type : defect
default_version : 0.70

$ cat /home/sdlcmail2trac/.fetchmailrc
server mail.example.org
  proto IMAP
  user sdlc-trac
  pass passwd
  mda "/usr/bin/email2trac"

# cat trac-sdlc/conf/trac.ini
...
[notification]
smtp_always = true
smtp_from = sdlc-trac@example.org
smtp_replyto = sdlc-trac@example.org
smtp_server = localhost
ticket_subject_template = Auto Generated Ticket #$ticket.id: $summary
...

$ /usr/bin/fetchmail -v 
fetchmail: 6.3.6 querying mailserver.us.org (protocol IMAP) at Tue 22 Sep 2009 12:59:55 PM BST: poll started
Trying to connect to 192.9.200.18/143...connected.
fetchmail: IMAP< * OK (Linux/i686) IMAP4rev1 service is ready
fetchmail: IMAP> A0001 CAPABILITY
fetchmail: IMAP< * CAPABILITY IMAP4rev1 CHILDREN IDLE LITERAL+ MULTIAPPEND NAMESPACE UIDPLUS QUOTA STARTTLS AUTH=CRAM-MD5 AUTH=LOGIN AUTH=PLAIN AUTH=DIGEST-MD5 AUTH=GSSAPI ACL RIGHTS=texkbn
fetchmail: IMAP< A0001 OK Done CAPABILITY
fetchmail: IMAP> A0002 STARTTLS
fetchmail: IMAP< A0002 OK Done STARTTLS
fetchmail: Issuer Organization: 
fetchmail: Issuer CommonName: mail.example.org
fetchmail: Server CommonName: mail.example.org
fetchmail: mail.example.org key fingerprint: F7:3E:B1:27:57:05:E1:D5:93:7A:DB:51:CD:0F:73:57
fetchmail: Server certificate verification error: self signed certificate
fetchmail: IMAP> A0003 CAPABILITY
fetchmail: IMAP< * CAPABILITY IMAP4rev1 CHILDREN IDLE LITERAL+ MULTIAPPEND NAMESPACE UIDPLUS QUOTA AUTH=CRAM-MD5 AUTH=LOGIN AUTH=PLAIN AUTH=DIGEST-MD5 AUTH=GSSAPI ACL RIGHTS=texkbn
fetchmail: IMAP< A0003 OK Done CAPABILITY
fetchmail: mail.example.org: upgrade to TLS succeeded.
fetchmail: IMAP> A0004 AUTHENTICATE GSSAPI
fetchmail: IMAP< A0004 NO Failed AUTHENTICATE
fetchmail: Sending credentials
fetchmail: Error exchanging credentials
fetchmail: IMAP< * BAD Error: Parsing string
fetchmail: IMAP> A0005 *
fetchmail: IMAP> A0006 AUTHENTICATE CRAM-MD5
fetchmail: IMAP< A0005 BAD Error: Unexpected item 
fetchmail: could not decode BASE64 challenge
fetchmail: IMAP> A0007 *
fetchmail: IMAP> A0008 LOGIN "sdlc-trac" *
fetchmail: IMAP< + PDMzNjM4NTIzMDEuMTIxMDY4ODZAbWFpbC5tYWdsYWJzLm5ldD4=
fetchmail: IMAP< A0006 BAD Error: Expected char CR not found
fetchmail: IMAP< A0008 OK Done LOGIN
fetchmail: IMAP> A0009 SELECT "INBOX"
fetchmail: IMAP< * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)
fetchmail: IMAP< * 1 EXISTS
fetchmail: IMAP< * 0 RECENT
fetchmail: IMAP< * OK [UNSEEN 1] First unseen message
fetchmail: IMAP< * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags
fetchmail: IMAP< * OK [UIDNEXT 2] Predicted next UID
fetchmail: IMAP< * OK [UIDVALIDITY 1530465953] UIDs valid
fetchmail: IMAP< A0009 OK [READ-WRITE] Done SELECT
fetchmail: IMAP> A0010 EXPUNGE
fetchmail: IMAP< A0010 OK Done EXPUNGE
fetchmail: IMAP> A0011 SEARCH UNSEEN NOT DELETED
fetchmail: IMAP< * SEARCH 1
fetchmail: IMAP< A0011 OK Done SEARCH
1 message for sdlc-trac at mail.example.org.
fetchmail: IMAP> A0012 FETCH 1 RFC822.SIZE
fetchmail: IMAP< * 1 FETCH (RFC822.SIZE 557)
fetchmail: IMAP< A0012 OK Done FETCH
fetchmail: IMAP> A0013 FETCH 1 RFC822.HEADER
fetchmail: IMAP< * 1 FETCH (RFC822.HEADER {551}
reading message sdlc-trac@mail.example.org:1 of 1 (551 header octets)
#
fetchmail: IMAP< )
fetchmail: IMAP< A0013 OK Done FETCH
fetchmail: IMAP> A0014 FETCH 1 BODY.PEEK[TEXT]
fetchmail: IMAP< * 1 FETCH (BODY[TEXT] {6}
 (6 body octets)*
fetchmail: IMAP< )
fetchmail: IMAP< A0014 OK Done FETCH
fetchmail: MDA returned nonzero status 1
 not flushed
fetchmail: IMAP> A0015 LOGOUT
fetchmail: IMAP< * BYE AXIGEN IMAP4rev1 service is logging out
fetchmail: IMAP< A0015 OK Done LOGOUT
fetchmail: 6.3.6 querying mail.example.org (protocol IMAP) at Tue 22 Sep 2009 12:59:56 PM BST: poll completed
fetchmail: normal termination, status 0