Custom Query (332 matches)
Results (142 - 144 of 332)
| Ticket | Resolution | Summary | Owner | Reporter |
|---|---|---|---|---|
| #187 | fixed | mailto_link | bas | shildebrand@… |
| Description |
Hey Bas, if the mailto_link is turned on, then the submitter still gets email alerts. Can you check that out? |
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| #188 | fixed | Update ticket based on subject | bas | icon@… |
| Description |
I'm planning to use email2trac, but I have a small problem -- the email I need to use for requests is frequently CC'd by my clients as part of long conversation threads. As a result, a bunch of tickets are created that should really be updates to one ticket. Unfortunately, I can't really force them to set the #NNN for ticket number in the subject. I was wondering if there is a possibility of an enhancement to update_ticket functionality: if there is a "Re:" in the subject and no ticket number, it would look at all tickets that are currently open and try to find a summary that matches the subject (with and without the "Re:"). If there is an open ticket with this match, it would update it instead of creating a new ticket. |
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| #189 | fixed | Configure email2trac to work with Exchange | bas | Evgeniy |
| Description |
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