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Ticket Resolution Summary Owner Reporter
#259 invalid Help getting Email2Trac to send HTML emails. bas kofal002@…
Description

I have performed a slight modification to Trac's source to send HTML notification emails. Really, I just added this line:

headers['Content-Type'] = 'text/html; charset=utf-8'

to NotifyEmail's send() function in trac\notification.py and it works fine. Whenever I respond to a ticket via Trac's webUI, Trac's notification email is sent using my custom templates\ticket_notify_email.txt, and the content-type is correctly flagged as HTML.

It would appear that Email2Trac uses the same code paths to send email:

def notify(self, tkt, new=True, modtime=0):
...
    tn = TicketNotifyEmail(self.env)
...
    tn.notify(tkt, new, modtime)

However, despite my best efforts to figure out why, Email2Trac-triggered emails are sent text/plain content-type. This is bad, since it's using the same custom (HTML) email template, but sending as raw text, and the HTML will not render. I've been digging through the code in both Email2Trac and in Trac's source, and I cannot find why this is the case.

This may not be in Email2Trac's main feature set, but I was hoping you could lend some insight on how to do this.

#213 fixed help to configure bas shankar.p@…
Description
Dear sir/mam,

I can't understand how to setup default email2trac configuration.
Can you please send me example configuration file of trac.ini and
email2trac.conf?
Please help me to configure email2trac plugin.

#272 fixed how does email2trac parses the to-field bas anonymous
Description

I set om@… as my recipient_list.And we have another email aom@…. When i send an email to aom@… from om@…, a ticket is created. is it because of the aom/om? or just a matter of misconfiguration.

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