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Ticket Resolution Summary Owner Reporter
#193 duplicate strip_quotes and strip_signature only for updates, not new tickets bas icon@…
Description

Sometimes the request that we receive is a forward, or we are cc'd in an existing thread. For cases like these, we'd really like to keep the full message intact -- but for updates to an existing ticket we'd really rather strip quotes and signatures.

Wouldn't it be better to only do strip_quotes and strip_signature on ticket updates?

#192 fixed strip_quotes and strip_signature only for updates, not new tickets bas icon@…
Description

Sometimes the request that we receive is a forward, or we are cc'd in an existing thread. For cases like these, we'd really like to keep the full message intact -- but for updates to an existing ticket we'd really rather strip quotes and signatures.

Wouldn't it be better to only do strip_quotes and strip_signature on ticket updates?

#191 worksforme Not inserted domain new when new ticket created by emal2trac bas evgeniy.demur@…
Description

I send mail to my parsed mailbox. email2trac created ticket in Trac, but notification for this ticket doesn`t contains domain address for access ticket. See below.

#17: Test with domain name address


Reporter: dev | Type: brief processing

Status: new | Priority: low

Estimatedhours: 0 | Totalhours: 0


Test ticket message.

-- Ticket URL: </ticket/17> <--- it's very bad Brief Accounting System <> Система учёта поступающих брифов MAD

#17: Test with domain name address



Reporter: dev | Type: brief processing

Status: new | Priority: low

Keywords: | Client: Heineken

Estimatedhours: 0 | Brand: Zlaty Bazant

Totalhours: 0 | Deadline:



My changes (by dev):

  • brand: => Zlaty Bazant
  • client: => Heineken

-- Ticket URL: <http://localhost:8000/bas/ticket/17#comment:1> Brief Accounting System <http://localhost:8000/bas> Система учёта поступающих брифов MAD

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