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Ticket Resolution Summary Owner Reporter
#84 fixed New Tickets are created with resolution :fixed bas hju@…

Hope this is no RTFM problem, but I found nothing in the doku and have no more ideas where to look at.

email2trac is installed an working properly. The only problem is that new tickets are showing the resolution :fixed

example:Ticket #22 (new Fehler: fixed)

There is no default_value for this nor did I find a place to define / delete it.

Only workaround is to use del_resolution in the TicketWorkflow


default_component = nicht zugeordnet
default_milestone = 
default_priority = normal
default_severity = Mittel
default_type = 
default_version = 
restrict_owner = true
workflow = ConfigurableTicketWorkflow,TicketWorkflowOpOwnerReporter,TicketWorkflowOpOwnerPrevious,TicketWorkflowOpXRef


project: /home/trac/ticket
debug: 0
umask: 022
spam_level: 5
reply_all : 0
mailto_link: 1
umask: 022
email_header: 0
trac_version: 0.11
enable_syslog: 1
drop_spam: 0
verbatim_format: 0
strip_signature: 1
email_quote: >
strip_quotes: 0
ignore_trac_user_settings: 0
ticket_update: 1
blacklist: MAILER-DAEMON@

project: /home/trac/ticket
#124 fixed new ticket creation fails: AttributeError: 'NoneType' object has no attribute 'replace' anonymous gdh@…

Hi - I've used dpkg-buildpackage on Ubuntu hardy to build email2trac 0.70 with trac 0.11. Trying either run_email2trac in /etc/aliases, or email2trac in /etc/aliases.nobody (chowned + postalias'd) fails with this error when I run 'mail tracproj <msg.txt'

Feb 23 12:56:54 dev postfix/qmgr[25750]: F07E51F49FE: from=<root@…>, size=2214, nrcpt=1 (que ue active) Feb 23 12:56:55 dev email2trac: Traceback (most recent call last): Feb 23 12:56:55 dev email2trac: File "/usr/bin/email2trac", line 1466, in <module> tktparser.parse(sys .stdin) Feb 23 12:56:55 dev email2trac: File "/usr/bin/email2trac", line 835, in parse m.replace_header('Subje ct', mSubject?.replace('\r', ).replace('\n', )) Feb 23 12:56:55 dev email2trac: AttributeError?: 'NoneType?' object has no attribute 'replace' Feb 23 12:56:55 dev postfix/local[25758]: F07E51F49FE: to=<tracproj@…>, orig_to=<tracproj>, relay=local, delay=0.44, delays=0.02/0.01/0/0.42, dsn=5.3.0, status=bounced (Command died with status 1: "/usr/bin/email2trac ". Command output: TD: saving email to /tmp/tmpSOrsIb.email2trac )

If I run 'email2trac <msg.txt' manually from the commandline as root, then the new ticket is created OK :/

My /etc/aliases.nobody is this one line: tracproj: |"/usr/bin/email2trac "

#82 fixed need to contact authors bas david@…

Would like to contact the authors to arrange for a paid consulting job to setup email2trac for our environment.

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