Custom Query (332 matches)

I'm trying to install on Dreamhost but having trouble. Would it be
possible
to get into this deeper with you to try and figure out what's going
on?

I'm using email2trac 1.2.0 with Windows Server 2003 described on Email2trac on Windows.

All works fine. But if I send an e-mail as html and with pictures inline as described with

I opened this file in your app:
<my file>
and I got the following error dialog:
<image>

All attachments are at the end of the ticket description as list.

Am I using email2trac right?

The Ticket is created and the attachments are added as "none", "none-1".

The screenshots are embedded in the ticket as image either.

At the bottom of the description, the Attachments are listet with their former names

Attachments:

• Störungen teX Jan 2010.xls
• StörungenteX Feb 2010.xls

so far so good. But execution crashes! (and the ticket is created again and again calling run_email2trac)

our getmail

2010-03-11 13:56:05 Delivery error (command run_email2trac 24820 error (1, Traceback (most recent call last):
  File "/usr/local/bin/email2trac", line 1772, in <module>
    tktparser.save_email_for_debug(m, True)
  File "/usr/local/bin/email2trac", line 578, in save_email_for_debug
    self.debug_attachments(message_parts)
  File "/usr/local/bin/email2trac", line 544, in debug_attachments
    print 'TD: writing part%d (%s)' % (n,part_file)
UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 26: ordinal not in range(128)))

syslog:

Mar 11 13:56:05 stock email2trac: Traceback (most recent call last):
Mar 11 13:56:05 stock email2trac:   File "/usr/local/bin/email2trac", line 1754, in <module>#012    tktparser.parse(sys.stdin)
Mar 11 13:56:05 stock email2trac:   File "/usr/local/bin/email2trac", line 1109, in parse#012    self.new_ticket(m, subject, spam_msg)
Mar 11 13:56:05 stock email2trac:   File "/usr/local/bin/email2trac", line 938, in new_ticket#012    error_with_attachments =  self.attachments(message_parts)
Mar 11 13:56:05 stock email2trac:   File "/usr/local/bin/email2trac", line 1534, in attachments#012    path, fd =  util.create_unique_file(os.path.join(self.TMPDIR, filename))
Mar 11 13:56:05 stock email2trac:   File "/usr/lib/python2.5/site-packages/trac/util/__init__.py", line 227, in create_unique_file#012    return path, os.fdopen(os.open(path, flags, 0666), 'w')
Mar 11 13:56:05 stock email2trac: UnicodeEncodeError: 'ascii' codec can't encode character u'\xf6' in position 7: ordinal not in range(128)

version is 1.2.0