Custom Query (332 matches)

Hi,



I'm trying to install email2trac on my trac system.



I've set a support email address, I've added router and transport as
mentioned:



prod:/etc/exim4/conf.d# more transport/30_exim4-config_trac

trac_transport:

  driver = pipe

  command = /usr/local/bin/email2trac

  current_directory = /tmp

  home_directory =  /tmp

  user = www-data

  group = www-data



prod:/etc/exim4/conf.d# more router/101_exim4-config_trac_gw

trac_router:

  driver = accept

  require_files = /usr/local/bin/email2trac

  local_parts = support

  transport = trac_transport





When I send a message to support it functions:



2008-03-04 09:14:03 1JWTDn-0000RR-Ao <= root@nouvo.info U=root P=local
S=2153

2008-03-04 09:14:03 1JWTDn-0000RR-Ao => support <support@nouvo.info>
R=local_user T=maildir_home

2008-03-04 09:14:03 1JWTDn-0000RR-Ao Completed



But it seems like it's not piped to trac2mail... Don't we need to set
the -project= in exim4? I' can't see any log with tail -n 50
/var/log/syslog (is it right?)



If I'm using email2trac -project=  < test.msg everything's going
right.



Thank you very much for your help.



Sincerely yours,



Jean-Christophe Liechti

Nouvelles technologies et innovation

Télévision Suisse Romande

20 Quai Ernest Ansermet

CH-1211 Genève 8

SWITZERLAND

jean-christophe.liechti@tsr.ch

mobile: +41 79 570 1475

phone: +41 22 708 7686






************************* DISCLAIMER *********************************
Ce message et toutes les pieces jointes (ci-apres le "message") sont
etablis a l'intention exclusive de ses destinataires et sont
confidentiels. Si vous recevez ce message par erreur, merci de le
detruire et d'en avertir immediatement l'expediteur. Toute utilisation
de ce message non conforme a sa destination, toute diffusion ou toute
publication, totale ou partielle, est interdite, sauf autorisation
expresse. L'internet ne permettant pas d'assurer l'integrite de ce
message, la Television Suisse Romande decline toute responsabilite au
titre de ce message, dans l'hypothese ou il aurait ete modifie.

This message and any attachments (here after "message") is intended
solely for the addressees and is confidential. If you receive this
message by error, please delete it and immediately notify the sender.
Any use not in accord with its purpose, any dissemination or
disclosure, either whole or partial, is prohibited except formal
approval. The internet can not guarantee the integrity of this
message. Television Suisse Romande shall not therefore be liable for
the message if modified.
*********************************************************************

The slash is occurring to be an directory slash

• Tested version is email2trac-1.1.0

Hi,

I have trac 0.11.4 installed, and our company want to simply reply to
the
trac notification email and result in add a new comment to the same
thread
in the Trac system.
After I did some research on google, I found your plugin which just
fits our
needs: email2trac

somehow after I install email2trac, replying the email will not update
comment in trac.
I guess it's because we didn't setup our own mail agent server like
sendmail
or postfix?

Here is how I install email2trac:

./configure prefix=/trac
make
make install

our project locates at /trac/sh, and the trac.ini configuration file:
[notification]
always_notify_owner = true
always_notify_reporter = true
smtp_always_bcc = jason.gao@ubill.cn <mailto:cjason.gao@ubill.cn>
smtp_always_cc = test.list@ubill.cn  (this is the QA team)
smtp_enabled = true
smtp_from = sh@ubill.cn
smtp_from_name = QA
smtp_password = xxxxxxxx
smtp_port = 25
smtp_replyto = no-reply@ubill.cn
smtp_server = 211.150.67.13
smtp_subject_prefix = [Ubill-Trac]
smtp_user = daemon@ubill.cn
use_public_cc = False


and the following it the email2trac.conf:

[DEFAULT]
project: /trac/sh
debug: 1
umask: 022
spam_level: 0
reply_all : 0
mailto_link: 0
email_header: 0
trac_version: 0.11
enable_syslog : 1
alternate_notify_template :
alternate_notify_template_update :
drop_spam : 0
verbatim_format: 1
strip_signature: 0
email_quote: >
strip_quotes: 0
ignore_trac_user_settings: 0
drop_alternative_html_version: 1
trip_signature: 1
ticket_update: 1

[bas]
project:
spam_level:


the smtp_server is not owned by our company, so I did not know how to
config
it as described as
here:https://subtrac.sara.nl/oss/email2trac/wiki/Email2tracMta

Please suggest how should I do to make it work! Thank you for your
time and
help!

Let me know you need any more information. Looking forward to your
reply.

Best Regards,
Jason