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Ticket Resolution Summary Owner Reporter
#40 fixed Lost in config - emails not arriving at trac bas Johan

I've read and reread the docs, but I'm obviously missing something. I can't get email2trac setup properly.

running email2trac --project=alarmsystem < msg.txt produces the message TD: saving email to /tmp/tmp6TmF-f.email2trac - I don't have write access to /var/lib/trac/alarmsystem/db/, fair enough. If I run the command as root it works, and I get the new ticket in trac.

It's after this I'm lost, when trying to send an email to create the ticket.

What address does it get sent to? Should that address be a user on the system? An existing user? A new user?

As far as I understand it, I have fetchmail fetching mail from the server, and postfix delivers it. Should I use:

bugs: | "/usr/local/bin/run_email2trac --project=alarmsystem" - for postfix


mda "/usr/local/bin/run_email2trac" - for fetchmail

The mta_user needs to be configured for each one, and I've checked that that's set correctly when I try this.

So far I've tried creating a new email -, and a new user - bugs - who recieves the email. This works, it's simple enough for me to handle!

I add the alias in postfix, and nothing actually happens. The user bugs still recieves the emails without them appearing in trac. If I change the alias to do something else with the emails, such as forward them to someone else, that works as anticipated. So postfix is doing its job, I think.

What step have I missed? What am I not understanding?

Ubuntu feisty trac 0.10.3-1 email2trac 0.10

#245 fixed Little Syntax Problem bas dirk@…

The pipe-symbol has to go inside the quotes.

tracproj: "|/usr/bin/run_email2trac [--project=<name>] [--ticket_prefix=<name>]"
#132 fixed Just keep the latest replied message in email to the description of ticket bas dsu@…

There can be many replied message (replied by some members of email loop) in email, when I send this email to Trac, all the replied message will be in description of ticket. How can I just keep the latest replied message in email to the description of new / updated ticket ? By the way, when I send email to submit Trac ticket, there seems redundant attachment named "untitled-part.html" in created ticket, how can it be removed ?

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