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Ticket Resolution Summary Owner Reporter
#327 fixed Error in the URL of attachments bas ivanelsonnunes@…
Description

The email2trac are attaching files to the Ticket. However Trac can not find the address of the Annex. I noticed that the file is in my directory:

"/var/<myTracENV>/files/attachments/ticket"

But the ticket is mounted the wrong way:

http://mysite.br/attachment/ticket/4450/SRN_Caixa006_20130719_Resumo% 20of% 20Fita.txt
#338 fixed Error assigns a ticket to a Developer bas ivanelsonnunes@…
Description

Always this error occurs. When will I assign a ticket.

I noticed that this only occurs in the ticket's created [1] email2trac. The plugin is being broken TracjsGantt.

Maybe this is a chain reaction. I use customized and required fields. However, the tickets created by email2trac not carry these custom and required fields. This explains?

[1] https://oss.trac.surfsara.nl/email2trac

Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/web/main.py", line 497, in _dispatch_request
    dispatcher.dispatch(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/web/main.py", line 214, in dispatch
    resp = chosen_handler.process_request(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 179, in process_request
    return self._process_ticket_request(req)
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 614, in _process_ticket_request
    self._do_save(req, ticket, action)
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 1328, in _do_save
    replyto=req.args.get('replyto'))
  File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/model.py", line 363, in save_changes
    listener.ticket_changed(self, comment, author, old_values)
  File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2957, in ticket_changed
    self.rescheduleTickets(ticket, old_values)
  File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2766, in rescheduleTickets
    self.spliceGraph(tickets, ticket, old_values)
  File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2667, in spliceGraph
    if len(old_values[previewFields[fwd]]) == 0:
TypeError: object of type 'NoneType' has no len()
#313 fixed wiki documentation is not SURFsara compliant bas jaap
Description

see subject

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