Custom Query (332 matches)
Results (172 - 174 of 332)
| Ticket | Resolution | Summary | Owner | Reporter |
|---|---|---|---|---|
| #338 | fixed | Error assigns a ticket to a Developer | bas | ivanelsonnunes@… |
| Description |
Always this error occurs. When will I assign a ticket. I noticed that this only occurs in the ticket's created [1] email2trac. The plugin is being broken TracjsGantt. Maybe this is a chain reaction. I use customized and required fields. However, the tickets created by email2trac not carry these custom and required fields. This explains? [1] https://oss.trac.surfsara.nl/email2trac Traceback (most recent call last): File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/web/main.py", line 497, in _dispatch_request dispatcher.dispatch(req) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/web/main.py", line 214, in dispatch resp = chosen_handler.process_request(req) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 179, in process_request return self._process_ticket_request(req) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 614, in _process_ticket_request self._do_save(req, ticket, action) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/web_ui.py", line 1328, in _do_save replyto=req.args.get('replyto')) File "/usr/local/lib/python2.7/dist-packages/Trac-1.0-py2.7.egg/trac/ticket/model.py", line 363, in save_changes listener.ticket_changed(self, comment, author, old_values) File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2957, in ticket_changed self.rescheduleTickets(ticket, old_values) File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2766, in rescheduleTickets self.spliceGraph(tickets, ticket, old_values) File "/usr/local/lib/python2.7/dist-packages/Trac_jsGantt-0.10-py2.7.egg/tracjsgantt/tracpm.py", line 2667, in spliceGraph if len(old_values[previewFields[fwd]]) == 0: TypeError: object of type 'NoneType' has no len() |
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| #322 | fixed | Trac 1.1 not supportet | bas | info@… |
| Description |
Hello, i have installed the trac 1.1.1dev 2013-07-10 18:45:35,721 email2trac trac: Found trac version: 1.1 2013-07-10 18:45:35,721 email2trac trac: TRAC version 1.1 is not supported is there a solution for this Problem? thanks lars |
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| #188 | fixed | Update ticket based on subject | bas | icon@… |
| Description |
I'm planning to use email2trac, but I have a small problem -- the email I need to use for requests is frequently CC'd by my clients as part of long conversation threads. As a result, a bunch of tickets are created that should really be updates to one ticket. Unfortunately, I can't really force them to set the #NNN for ticket number in the subject. I was wondering if there is a possibility of an enhancement to update_ticket functionality: if there is a "Re:" in the subject and no ticket number, it would look at all tickets that are currently open and try to find a summary that matches the subject (with and without the "Re:"). If there is an open ticket with this match, it would update it instead of creating a new ticket. |
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