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Ticket Resolution Summary Owner Reporter
#187 fixed mailto_link bas shildebrand@…

Hey Bas, if the mailto_link is turned on, then the submitter still gets email alerts. Can you check that out?

#188 fixed Update ticket based on subject bas icon@…

I'm planning to use email2trac, but I have a small problem -- the email I need to use for requests is frequently CC'd by my clients as part of long conversation threads. As a result, a bunch of tickets are created that should really be updates to one ticket. Unfortunately, I can't really force them to set the #NNN for ticket number in the subject.

I was wondering if there is a possibility of an enhancement to update_ticket functionality: if there is a "Re:" in the subject and no ticket number, it would look at all tickets that are currently open and try to find a summary that matches the subject (with and without the "Re:"). If there is an open ticket with this match, it would update it instead of creating a new ticket.

#189 fixed Configure email2trac to work with Exchange bas Evgeniy
  1. Get mail from mailbox (userName, pass).
  1. Parse mail.
  1. Create tickets.
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